merSETA VALUES – BATHO PHELE
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WHAT ARE VALUES?
• Learnt early in life, transferred from one generation to the
next
• Common guiding principles in what we want to do or achieve/
aspire to
• Beliefs, ethos, philosophy…
• “ The way we do things around here”
• “The ultimate glue that bonds the best companies”
• Non-negotiable behaviours (always under any circumstances)
A DIFFERENT PARADIGM ON VALUE..?
“Price is what you pay, value is what you get”
(Warren Buffet)
WHAT IS VALUE?
“One should guard against preaching success to people
as the main aim of life. The most important motive for
work and in life is pleasure in work, pleasure in result
and the knowledge of the value of the results to the
community”
(Albert Einstein)
“PLEASURE IN WORK...”
“Happiness (at work) is the process of keeping your
vision and values before you and aligning your life to
become congruent with them”.
(Stephan Covey)
WHAT ARE YOUR PERSONAL VALUES?
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What are you striving for?
What do you spend
your money on?
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How do you pass your time?
What do you regard as important?
What guides your life?
“GOOD AND BAD” VALUES
“When I do good, I feel good. When I do bad, I feel
bad. That is my religion.”
(Abraham Lincoln)
•Complete personal values questionnaire
•Select Top 5 “good” values
WHY DO COMPANIES HAVE VALUES?
Research shows that organisational values:
• Keep companies together
• Make them resilient
• Underpin culture that is critical for
achieving strategic goals
• Makes work more meaningful
merSETA VALUES
BATHO PHELE – PEOPLE FIRST
BATHO PELE: BEHAVIOURS THAT SUPPORT VALUES
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Consultation
Service Standard
Access
Courtesy
Information
Openness and Transparency
Redress
Value for money
ALIGN YOU PERSONAL VALUES
“Happiness is the process of keeping your vision and
values before you and, aligning your life (work) to
become congruent with them”.
(Stephan Covey)
• Discuss with the person next to you how your
personal values align to the Batho Pele values.
CONCLUSION
“Publishing Values is a good idea BUT personally living
them day in and day out is what really counts. This is
your opportunity to make your work meaningful, an
opportunity to make a difference”
Thank You
Ester van der Linde
Senior Manager : Human Resources