Module 1
Supervisors - Expectations
Briefing
11th May 2012
Why are we here?
• You have been appointed as a Supervisor by your employer
• To discuss the importance of displaying the correct
behaviours
• You will play a key role in the health & safety on this project
and the standards of workmanship in our workplaces.
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What the course brings
• A clear understanding of what is expected of you,
• Advice on actions/protocols with which you must comply,
• Clarity of your responsibility to Carillion and your workforce,
• A greater understanding of our expectations and your role
and responsibilities on Carillion Projects.
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Modules
Module 1
Supervisors - Expectation Briefing
You will be
doing this now
Module 2
Supervisors - Behaviour Briefing
To be
completed
within 4
weeks
Module 3
Supervisors - Carillion Systems
and Processes Briefing
To be
completed
within 4
weeks
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Your Role
• You represent your Company/Employer on site.
• Your Role is key in delivering safety on site.
• We need you to:
• Lead by example
• Your behaviour will affect how others act
• Support us to make the site incident free
• We have a target of zero reportable accidents
• Play your part
• Take on board what we are about to explain to you
• Make yourself known
• Supervisors on Carillion sites are required to wear black hats so that
they can be readily identified
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Your Role on a Carillion Project
Progress
Cost
Quality
Supervisors Facing
Competing
Pressures
Site Rules
Carillion Polices
Company Policies
H&S Legislation
It is important that you ‘Demonstrate Leadership’
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Being a Manager
• In your role as a Supervisor you are appointed to manage your
people and put them to work safely.
• You are responsible to ensure that your workforce is provided with
necessary information, including relevant aspects of other contractors’
work.
• Ensure they are communicated to and consulted with on all matters of
Health and Safety
• You are responsible to ensure compliance with Carillion policies and
procedures, site rules, your company policies etc.
• Ensuring that your people have:
•
•
•
•
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Safe access and egress,
A safe place of work,
Have and understand the safe system of work,
The right tools and equipment.
Being a Leader
• In your role as a Supervisor you will be expected to
demonstrate good leadership by:
• Leading by example
• Setting high standards
• Demonstrating commitment
• Being accountable for safety on the project
• Engaging with the Workforce
• Driving Continuous Improvement
• Integrating safety into your everyday activity
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What do you think being a good
Supervisor involves?
Behavioural Safety and You
Everyone
Follow rules
Speak up
Be aware
Get involved
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Managers
Supervisors
Set High Standards
Be Open
Confront Risk
Be proactive
Deliver H&S Excellence
Encourage Others
Promote Risk Awareness
Involve Your Team
SAFETY FIRST
Carillion Requires that you put Safety First.
This means:
• Plan, Manage and Monitor your own works,
• Ensure that a safe system of work is agreed and
adhered to,
• Ensure your workforce is competent,
• Provision of adequate resources,
• Co-operate and co-ordinate with others working on
the project.
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An Effective Supervisor Will
Explain to the team that we
expect safety excellence
Visit the workplace
often to check on
safety
Help the team to solve any
conflicts
Challenge poor safety
behaviour
Accept Challenge
yourself
Ensure my team understands
their responsibilities
Hold regular safety
discussions with my team
Support, coach and involve
my team
Be aware of each team’s
strengths and areas for training
and development
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Be enthusiastic and
encourage
Seek and listen to my
participation
team’s concerns and
ideas
Recognise good practice, and
deal with poor performance.
Act fast on safety issues.
Supervisors
Will
Encourage the team to stop the
job if they have concerns.
Plan ahead, think ‘what
could go wrong’
Carefully re-assess risks
when things change
Help the team to
recognise
& manage hazards &
risks
Take time to plan work, assess
risks and explain methods
Worker Engagement
• In your role as a Supervisor you will be expected to engage
with Carillion, your workforce and other Contractors through
the following Forums:
•
•
•
•
•
•
•
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DWB
SAG
Daily Briefings
POWRAs
Work Stoppages
Daily 4Cs
Task Talks
Daily Activity Briefing Video
Focus Areas
• In your role as a Supervisor you will be expected to consider
and plan for key hazards and risks.
• Top 5 High Risk Areas:
•
•
•
•
•
Working at Height
Fire/Explosion
Electricity
Trapped/Crushed
Vehicle Movements
• Focus Areas
• Foot & Ankle Incidents
• Vehicle related Incidents
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Before Putting People to Work Think!
• Task Competence/Inductions?
• Safe use of equipment?
• POWRA/Work Plans/Method
statements?
• Plant operators?
• Work plan still current?
• Inspections/POWA?
• Interface with others?
• Previous hazards?
• Permits?
• Your supervision
regime/Discipline?
• PPE?
• Communication
• Lift Plan?
• Exclusion zone/Work area?
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• 4Cs? DWB? SAG?
Carillion Commitments
• Ensure that you have up to date relevant information to brief your teams
• Be open, communicating with honesty, listening to others, focussed on building trust
• Work together to deliver the best outcome, respecting the capabilities of everyone
involved.
• Ensure you have a good standard of welfare and a healthy working environment
• Ensure that there are safe access routes to and from your work areas, well lit and without
hazards.
• Challenge inappropriate behaviours and unsafe acts.
• Respect each other’s needs, being reliable and supportive. Looking out for each other and
working with you to share risks and rewards.
• Take pride in our work, with the passion and enthusiasm to achieve our best
• Communicate lessons learnt from accidents and incidents so as to prevent recurrence.
• Challenge what we do and being brave about suggesting change.
•
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Welcome ideas and learning from others
Supervisor Commitments
• Improve communication - spend 10 mins on a daily briefing/engaging with YOUR teams
• Ensure that they are put to work SAFELY!
• Review Safe System of Work - Appropriate use of Point of Work Risk Assessments
• Review all work at height to prevent materials/ tools falling
• Ensure appropriate permits are in place where required.
• Challenge inappropriate behaviours and unsafe acts
• Full attendance at 4Cs
• Learn from incidents and communicate to your teams
• Identify interpreters working with non-English speaking teams
• Protect against trip hazards
• Review lifting operations
•
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To spend 10 mins at the end of each day on housekeeping
Why We Should Care?
• One Team Approach - As a competent Supervisor you will
become part of an enlarged Carillion Team
• We will all benefit from better Safety, Quality, Environmental
and Programme performance
• Engender the Right Culture – What does a well run project
look, feel and sound like
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Recognising the Right Culture - Hearing
• Friendly atmosphere
• Hear understanding of culture requirements on site
• Proactive statements from CB team and supervisors
• Worker engagement with Supervisors, communicating unsafe activities
• Good positive feedback from workforce Requesting feedback and
help/advise – with suitable answers
• Collaborative conversations - People conversing/exchanging
ideas/communicating positively & with respect.
• Debating the next activity
• Supervisors talking to fellow supervisors & directing their workers
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Recognising the Right Culture - Seeing
• A site where you would want to work
• Clearly identified walking routes/segregation
• Barriers around trenches/excavations
• Generally clean, tidy & well maintained – including welfare facilities
• Materials stored tidily & appropriately
• Don’t Walk By boards/Hazard & information boards with contact
numbers visible
• High visibility of PPE wearing - correct levels - permit holders vests etc
• Presence of Supervisors supervising
• Respect
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Recognising the Right Culture - Feeling
• Able to pass comment & that any suggestions will be valued
and encouraged
• Good atmosphere with the team - that they are in control,
competent, totally committed and have positive attitudes
• SAFE - not feel at risk, threatened or in danger
• Reassured that site is under control and well managed.
• Good morale with a friendly happy workforce
• A sense of achievement & proud to be associated with the
team, part of the project and the business
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Carillion Building’s Perfect Day?
• No Accidents, Incidents or Near
Misses
• No Broken Bones
• No Lost Time Incidents
• No Near Misses
• No unsafe or inappropriate
behaviour (only 80% of workers
behave in the way we want),
• We want to see:
• POWRA carried out,
• Full attendance at Coordination
Meetings,
• Risk actively discussed on site
with the workforce,
• Plant, tools and equipment in
good condition and regularly
inspected,
• DWBs reported and actioned
promptly,
• A clean and tidy site
• A happy workforce
This can only happen with your full active co-operation
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