Andy McCarroll
Fleet Operator Recognition
Scheme (FORS)
 Introduction to FORS
 FORS is a unique industry led membership scheme aimed at transforming road
fleet activity in London
 Helps operators to measure and monitor performance
 Helps operators to ensure and demonstrate lawfulness and best practice
 Links to responsible procurement
 Free to join, voluntary and open to any company operating vehicles in London
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What
FORS does
Congestion
Equitable
Emissions
Supported by
stakeholders
Safety
Compliance
Capable of being supported by
enforcement agencies, local
authority and in policies &
procurement practices
Drive Motivation
Generate Action
Support Change
Demonstrate
Outcome
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How
is it promoted?
• By referrals from enforcement agencies
• By FORS Associates
• By silver / gold members to supply-chain partners
• By Local Authorities
• Through procurement
• By Certification Bodies
• Through training organisations
 Who is involved in FORS?
Strategic Partners
Key Suppliers
A - Heading
Generating Action: Bronze lawful
Management
Fleet
operator
requirements
Vehicles
Drivers
Operations
Responsibilities
& authority
Roadworthiness
Training &
assessment
Transport safety
Competent
person
Documentation
Driving at work
Transport control
Communication
Fleet
performance
Fitness & health
Fines &charges
Accident
investigation
Specialist goods
 Overview of FORS bronze assessment

FORS Assessment

Currently contracted with the FTA

Company is assessed against the FORS
Standards

Bronze Assessment is a health check of policies
and systems

FORS recognise the assessments conducted by
others,
Coachmarque
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Fleet
Operator Recognition Scheme
Congestion
Emissions
Safety
Compliance
Evidencing
improvements
Register
Pass
Actively
committed
Audit
Fail
Lawful
Action Plan
 Variety of members
 Membership figures
Over 25% of commercial vehicles believed to operate into
and around London are registered to FORS
That equates to over 2,000 member depots and over 90,000
registered vehicles operating in London.
3078 registered
Bronze 980
Silver 53
Gold13
Gold
Wildstretch Limousine FORS Audit.
• Pros
Mr Simon
• Cons
 Physical benefits
 FORS workshops and training
 Manager workshops – A series of 9 manager/supervisor level workshops to
manage policies best practice relating to fuel and emissions, safety fines and
charges and performance.
 Online driver training – helping drivers become safer, greener and more efficient
 Driver CPC training – Funded by TfL
 Summary
 Free to join
 Operational confidence
 Distinction
 Operational efficiency
 Access to advice and guidance
 Offers, discounts and benefits
www.fors-online.org.uk
Fleet Operator Recognition
Scheme (FORS)
Training
 One of the key issues
416 members
What is available ?
 Qualification Credit Framework – Safe Green and Efficient
Fleet Manager level 3 certificate
 FORS Practitioner/Manager workshops
 Driver Certificate of Professional Competence (DCPC)
 e-learning
 www.fors-online.org.uk
FORS approved training Driver CPC
Driver certificate of professional competence (DCPC)
FORS has series of approved driver training courses covering
Safety
Air Quality
Congestion
Who’s benefitting now ?
HGV/LGV drivers all sectors
Coach and Bus drivers
Community Transport (23 London Boroughs being engaged)
Training companies – delivering FORS Approved training via an
approved scheme
FORS approved training Driver CPC
Safety
Safe Urban Drivng
London
Safe London Driving
 Safe City Driving
Air Quality
Greener City Driving
Congestion
Congestion Busting
Coaches
Know your coach Know your customer/Destination
FORS approved driver training
Safe Urban Driving. This course is funded by TfL for drivers of FORS accredited
companies to find out more and book places please visit –
http://www.fors-online.org.uk/index.php?page=DCPC_INTRO&return=PTE_INTRO
Safe Urban Driving
7 hour DCPC
FORS approved driver training
E-learning
Available to all – www.fors-online.org.uk
Safety
Fuel
Penalty Charge Notices
Coming soon – Safe Urban Driving
Physical Benefits
 Funded driving training
 Safety (cycling) toolkit (via BCS)
 Posters/Stickers for vehicles
 FORS helpline 08448 090 944
SUMMARY
 Cycle Revolution –
 Cycle Safety is a key Mayoral objective, Cycling is
on the increase in fact cycling has seen a 150 per
cent increase in trips over a ten year period (2001 –
2011)
 Increasing safety awareness initiatives through
FORS
Next steps?
1. Decide if there is need for a limo specific course
– is there?
2. If Yes, then work with volunteer companies to
review existing FORS training material – who?
3. Design training material
4. Pilot
5. Refine
6. Deliver training
 Questions
Mick Kemp
Andy McCarroll
FORS
Transport for London
Tel: 020 3054 0367
Email: mickkemp@tfl.goc.uk
Driver CPC
Transport for London
Tel: 020 3054 5508
Email: andymccarroll@ttfl.gov.uk