Pushing your
boundaries to be ahead
of the game
Sue Stockdale
Friends
Terje
Till
Janne
Equipment suppliers
Local Inuit
Who is in your support
network?
Sponsors
Media
Family
Other explorers
What helps us?
•
•
•
•
•
•
•
•
Confidence in our own ability
Desire to explore the “unknown”
Acceptance of consequence
Willingness to learn (from mistakes)
Trends – others doing it
Tolerance of “failure”
Supportive environment –trust in others
Our attitude towards risk
In which areas do you want to “push
your boundaries”?
Implementing the curriculum
Safeguarding children
Developing your leadership
Helping staff to be confident to take risks
Assessment and accountability
Improving teaching standards
Handling OFSTED inspections
How emotions drive our responses
Performance vs. Stress
High
Quality of Performance
Low
Medium
Level of Stress/Arousal
High
No Influence
& No Control
Influence
& No Control
Influence
& Control
Copyright © Sue Stockdale and Clive Steeper
From Cope with Change at Work
Tell vs Ask
TELL/Directive
ASK/Non-Directive
Asking questions
Enabling new thinking
Raising Awareness & Listening to Understand
Challenging
Sharing Impact
Offering guidance/feedback/suggestions
Giving Advice/ Instructing
Following your agenda
Tell vs Ask
Asking questions
Which route do you suggest we take?
Enabling new thinking
What’s another way of looking at that?
Raising Awareness & Listening to
Understand
I heard you say that…..what’s that about?
Challenging
You said this was really important. I notice
you haven’t spent any time on it…
Sharing Impact
As you suggest which direction, what is
going on for me is…
Offering guidance or
feedback/suggestions
Giving Advice
May I give you some feedback about…..
Instructing
I want you to….
Following your agenda
Follow me this way…..
I think it may be helpful if you…
Change curve
Denial
Commitment
“I don’t believe it”
Optimism
“When we are….”
Resistance
Acceptance
“But we have always done…”
Copyright © Sue Stockdale and Clive Steeper
From Cope with Change at Work
“Let’s try”
Adapted from Kubler-Ross
What assumptions are you making?
PAST
“What was”
PRESENT
“What is”
FUTURE
“What could be”
Denial
Commitment
Acceptance
Resistance
Copyright © Sue Stockdale and Clive Steeper
From Cope with Change at Work
Adapted from Kubler-Ross
Exercise
• Go to the area that most resonates with how
you would feel about doing this activity
• What caused you to choose this one?
Purpose
Identity
Beliefs and Values
Skills and capabilities
Behaviours
Environment
Reference: Robert Dilts, Neurological Levels of Change
Johari Window
Arena
Known to all
Façade
Known to self
Unknown to
others
Ref: Joseph Luft and Harry Ingham
Blind-spot
Unknown to self
Known to others
Hidden Potential
Unknown to all
Façade
Known to self
Unknown to
others
Typical thinking and behaviour in response
to changing environments
Situation Emotional Reaction Response
Known
Enjoyment
To You & +ve Surprise
Unknown
To Others “This is a chance to shine”
Known
Engage
To You & -ve Surprise
Unknown
To Others “I can’t believe they
don’t know this?
Thinking
I can be of
value to others
I’ll show them
Macho or
Invincibility
Sue Stockdale, (2013) "How to Thrive in Change and Uncertainty", Industrial and Commercial Training, Vol. 45 Issue: 5
ACTION
Commitment
Denial
Hazardous Thinking Patterns
•
•
•
•
•
Anti-Authority – no one tells me what to do
Impulsiveness – do something…anything
Invincibility – it will never happen to me
Macho – I can do it
Resignation – whats the point?
Ref: US Coast Guard
Ways to address hazardous
Thinking Patterns
•
•
•
•
Anti-Authority – identify there are always rules
Impulsiveness – stop and take a breath
Invincibility – review what you actually did
Macho – recognise others are likely to already
know you can do it
• Resignation – think what difference could I make
here?
Ref: US Coast Guard
Focus on Strengths
My top five strengths are:
• Futuristic - Wouldn’t it be great if?
• Activator - When can we start?
• Significance - to be recognised
• Maximiser – Excellent not average
• Focus – Where am I headed?
www.strengthsfinder.com
Blind-spot
Unknown to you
Known to others
Typical thinking and behaviour in response
to changing environments
Situation Emotional Reaction Response
Thinking
Unknown
+ve Excitement
Relate
To You &
Known to
“I can learn from them”
Others
What’s this?
Unknown
To You & -ve Fear
Defensive
Known to “They might find
Others
out my weakness”
No-one tells
me what to
do
Anti-Authority
Ref: Sue Stockdale, (2013) "How to Thrive in Change and Uncertainty", Industrial and Commercial Training, Vol. 45 Issue: 5
ACTION
Commitment
Resistance
Unknown to You
Feedforward
Known to
Others
Ref: What got you’re here won’t get you there by Marshall Goldsmith
1.
2.
3.
4.
5.
Pick one area to improve or change
Let go of the past
Ask for ideas
Listen and thank
Follow-up
Feedforward
Identify one behaviour that you would like to change or
improve
e.g. more structured at start of session, doing more CPD
Share it with another person and ask for one or two ideas
Person offers ideas – you LISTEN and say THANK YOU – no
discussions or judgements
Ask them what they want to improve or change and offer them
one or two ideas – THEY LISTEN and say THANK YOU
Both move on to get more ideas from other people
Ref: What got you’re here won’t get you there by Marshall Goldsmith
Hidden Potential
Unknown to all
Typical thinking and behaviour in response
to changing environments
Situation Emotional Reaction Response
Thinking
Unknown +ve Excitement
To All
What can
we learn?
Engage
ACTION
Acceptance
“I am curious”
Unknown -ve Fear
“This is scary”
To All
Threat
avoidance
Do something
….anything
Impulsiveness
Sue Stockdale, (2013) "How to Thrive in Change and Uncertainty", Industrial and Commercial Training, Vol. 45 Issue: 5
Commitment
Factors that will help you to
push your boundaries
Confidence in your own
capabilities
Your level of comfort with
change
Willingness to trust others
Ability to show vulnerability
Your ability to be aware of, and
question assumptions
Pushing your Boundaries
Arena
Known to all
Façade
Known to self
Unknown to
others
Blind-spot
Unknown to self
Known to others
Confidence in your own capabilities
Your level of comfort with change
Willingness to trust others
Hidden Potential
Unknown to all
Ability to show vulnerability
Your ability to be aware of, and question
assumptions
Ref: Joseph Luft and Harry Ingham
www.suestockdale.com
Helping people to achieve
exceptional performance
Twitter @suestockdale