Consumer
Heritage
MassiveSc
ale
Customer
Success
Google confidential | Do not distribute
5M
Businesses
have gone
Google
Google confidential | Do not distribute
Google Apps for Business
Gmail
25GB inbox with built in search: keep and find everything.
Drive
Create, share, and collaborate on all of your work, on any device.
Calendar
Organize your life effortlessly and share calendars simply.
Sites
Easy-to-build shared work spaces for teams.
Google+
Share ideas, build relationships and join meetings from anywhere.
Talk
Business-class Instant Messaging, Video Chat and Click to Call.
Vault
Next generation information Governance, Archiving & eDiscovery.
Enjoy seamless communication and collaboration
Apps
Gmail
Google Docs
web-based communication hub
real-time collaboration tools
Information and analytics for your customers and users
Apps
Search Appliance
for intranets and websites
Earth & Maps
intuitive geospatial
visualisation
An operating system built for the web
Chrome OS
cloud-based desktop
* Planned functionality not yet available
Devices
We’re looking for good partners to help companies migrate from “On Premise” to
“100% Web”
Device
Management
Apps
Scripts
Contextual
Gadgets
Cloud Connect
Secure Data
Connector
Why is Google focused on Enterprise?
Massive Market Opportunity
Incredible Momentum
241B+
5M+
$
Cloud Services market by
2020 (Forrester)
customers worldwide
5,000+ businesses every
day
3M
Sept.
'10
Unrivaled Infrastructure
4M
Sept.
'11
5M
June '12
Consumerization of Enterprise IT
source: Gigaom
Google Confidential and Proprietary
Google is uniquely positioned to deliver this vision
Enormous scale
Engineering excellence
Web native
4th largest server
manufacturer
99.9% availability SLA
With no maintenance
windows
Born online
Built for the web from day
one.
Leading security
SSAE16 and ISO 27001
certifications
Web user base
100s of millions of online
users
218 features launched
last year in Google Apps
1% testing
With 100s of thousands of
users
Google Confidential and Proprietary
3rd largest IP network
Custom Linux Stack
Built for our unique
architecture
Google Enterprise Solutions
Search
Geospatial
Enterprise Cloud
Appliance
Site Search
Commerce Search
Maps
Earth
Maps Coordinate
Google Apps
Content Management
Cloud Platform
Devices
Social
Google Confidential and Proprietary
Google Apps for Business
Business Features | Administrative Controls
Migration Tools | 99.9% SLA* | 24x7 Support
* Google+ not included in SLA or Enterprise Support
Google Confidential and Proprietary
Google Apps: Best Tools for Business
Gmail
Huge inbox with search: keep and find everything.
Talk Business class IM and VC as easy as email.
Groups Let users easily create and work in teams.
Calendar
Make sharing calendars and schedules easy.
Drive
Collaborating as easy as creating, accessible anywhere
Sites
Allow users to manage their own sites.
Video
Unlock the power of video within your business.
Google+ Connect people and ideas in your company.
Vault/Postini
Security and compliance solutions.
Marketplace
Extend the functionality of Google
Apps
Google Confidential and Proprietary
Proven Enterprise Results
2.8x
1/10
increase in
employee productivity
of resources and 1/4 of
time to develop apps
1,000
locations moved to
Google's platform
$1M+
100%
67%
immediate application
maintenance savings
change in the way IT is
perceived
improvement in first
call resolution time
5M+ business worldwide, growing at 5,000 per day
60%
increase in employee
satisfaction
40%
TCO reduction compared
to incumbent
2,000
google docs created
immediately
Google Confidential and Proprietary
Visy
Google Apps customer since 2012
100%
•
•
•
•
change in the way IT is
perceived
"To us, innovation is one of the things we have
brought to the table by this venture with Google. IT is
often considered a bottleneck in companies; not
adding value. But what we've been able to do is a
paradigm shift - now we are considered an enabler,
an innovation maker"
David Peano, Director of Business Solutions
One of the world's leading packaging,
paper and recycling companies
•
5,500 employees
•
Across 120 locations across Australia,
New Zealand,Thailand, Vietnam and
Malaysia and trading offices in
Singapore and China.
•
•
Deployed Gmail, Calendar, Chat,
Docs, Sites (replacement of intranet)
and Video
•
Built a collaborative site to showcase to our
clients - helps us to win business
Moved 2/3rds of staff completely off MS
Office
Integrated Google Apps to our SAP systems
Innovation platform has changed perception
of IT in Visy
Contributed to changing name of our IT
department - IT Services to Business
Solutions.
Google Confidential and Proprietary
NSW Department of Trade & Investment
Google Apps customer since 2011
2 wks
for users to want to
move from exchange
"We actually reduced our risk profile by going
Google".
"If I was to take it away tomorrow, there would be
anarchy!"
David Kennedy, Chief Information Officer, Business Technology Services
•
•
•
•
•
State Government department who
drives sustainable economic growth in
NSW
•
•
15,000+ users to support
"Fix it, it's broken" mandate from the
Director General
Change does not happen easily in a
Government entity
•
•
Migrating everyone in the Department across
to a single email platform
This wasn't an IT project. It was a "businessenablement" project
Huge culture change - people are gravitating
towards IT
Allowed us to get better control over all our
services we provided users
Deployed Gmail, Calendar, Contacts
Google Confidential and Proprietary
Customers working in the future
5,000,000 businesses
50,000,000 users
5,000 sign-up every day
Google Confidential and Proprietary