Connecting Patients with Care:
Developing “My Health GPS”
About CCAC
Our mission is to help people:
•
•
•
•
•
Navigate the health system
Remain in their home
Avoid hospital (re)admission
Access support services
Understand long-term care options
Hamilton Niagara Haldimand
Brant CCAC
About CCAC
Our expertise is home and community care
• Personalized health system navigation
• Accessing long-term care
Hamilton Niagara Haldimand
Brant CCAC
800-810-0000
Hamilton Niagara Haldimand
Brant CCAC
Hamilton Niagara Haldimand
Brant CCAC
My Health GPS
It’s not…
Hamilton Niagara Haldimand
Brant CCAC
My Health GPS
It’s about
providing
health care
connections
Hamilton Niagara Haldimand
Brant CCAC
My Health GPS
It’s about
people…
…like Donna
Hamilton Niagara Haldimand
Brant CCAC
My Health GPS
I&R Team
Specialized
Engaged
Equipped
Hamilton Niagara Haldimand
Brant CCAC
How it Works (so far…)
Hamilton Niagara Haldimand
Brant CCAC
How it Works (so far…)
Info
package
Call
answered
Needs
clarified
Info
referral
Follow-up
Translation
Hamilton Niagara Haldimand
Brant CCAC
www.hnhbhealthline.ca
 Accessible Validated by CCAC
Trustworthy
Hamilton Niagara Haldimand
Brant CCAC
Hamilton Niagara Haldimand
Brant CCAC
+
=
Hamilton Niagara Haldimand
Brant CCAC
www.hnhbhealthline.ca
I&R Team
Specialized
Engaged
Equipped
Hamilton Niagara Haldimand
Brant CCAC
Thank-you
Connecting Patients with Care:
CCAC, My Health GPS
& hnhbhealthline.ca