The Popai network! D Day de Rooi Pannen 1 Popai Benelux POPAI Benelux* is the only shopper marketing platform with knowledge and skills, independence and with objectivity, that actively moves in the entire game of the 'Shopper Journey. Bron; Popai Benelux D Day de Rooi Pannen 2 *Part of Popai Global Network D Day de Rooi Pannen 3 Vision Shopper centric in everything we do D Day de Rooi Pannen 4 Mission We want to inspire our members …. to improve shopper activation in all Retail environments. D Day de Rooi Pannen 5 Sign in Retail D Day de Rooi Pannen 6 What’s going on in (sign) Retail? Hi tech changes Retail Online & offline Omni channel Shopper Marketing D Day de Rooi Pannen 7 The Essence of Shopper Marketing* From the perspective of a Retailer, Brand and Supplier “Shopper marketing is about understanding how one’s core target consumers think and behave as shoppers in different channels & formats, 24-7-365 and leveraging this intelligence to develop shopper-based strategies and initiatives that will grow the business, in ways that benefit all stakeholders, such as brands, retailers, suppliers consumers and shoppers”! * Source; Popai Benelux inspired by Wikipedia and Engage consultants. D Day de Rooi Pannen 8 1.The Shopper Journey D Day de Rooi Pannen 9 Shopper Journey & needs Needs, moment, context, mindset, behavior! D Day de Rooi Pannen 10 Shopper Journey & needs Pre To Post In D Day de Rooi Pannen 11 It’s all about knowing and understanding the shopper ! D Day de Rooi Pannen 12 D Day de Rooi Pannen Eye tracking & mobile EEG 13 2.Shopper journey & Retail proposition D Day de Rooi Pannen 14 Shopper journey & Retail proposition Touch points, Message, Media & Final design D Day de Rooi Pannen 15 Touch-points “A Touch point refers to a point or moment of communication between an Retailer or brand and a individual consumer or shopper” Source: Jenkinson (2007) D Day de Rooi Pannen 16 7. D Day de Rooi Pannen 17 Message, media & final design D Day de Rooi Pannen 18 Message, media & final design. D Day de Rooi Pannen 19 Message, media & final design. Activation D Day de Rooi Pannen 20 D Day de Rooi Pannen 21 D Day de Rooi Pannen 22 7-10-2014 23 D Day de Rooi Pannen 23 7-10-2014 24 D Day de Rooi Pannen 24 7-10-2014 25 D Day de Rooi Pannen 25 7-10-2014 26 D Day de Rooi Pannen 26 The role of sign in Food Retail D Day de Rooi Pannen 27 ! D Day de Rooi Pannen 28 D Day de Rooi Pannen 29 D Day de Rooi Pannen 30 4. To-store en instore media mix D Day de Rooi Pannen 31 D Day de Rooi Pannen 32 D Day de Rooi Pannen 33 The role of sign in Fashion Retail D Day de Rooi Pannen 34 2D Boodschap = actie voordeel D Day de Rooi Pannen 35 2D Boodschap = product usp D Day de Rooi Pannen 36 2D & 3D Boodschap = actie en product usp D Day de Rooi Pannen 37 2D & 3D Sign,VM boodschap dominant product usp,klein actie voordeel D Day de Rooi Pannen 38 The future of ( Sign ) Retail D Day de Rooi Pannen 39 Online expectations, Offline experience D Day de Rooi Pannen 40 Online expectations! D Day de Rooi Pannen 41 Offline experience ! D Day de Rooi Pannen 42 D Day de Rooi Pannen But > Sign can make me sad! 43 And sign can make me happy!! D Day de Rooi Pannen 44 So finally, the best way to predict the ( sign ) future is to CO-CREATE …. it ! D Day de Rooi Pannen 45 Need to know more ? leo@popaibenelux.eu D Day de Rooi Pannen 46