POB PROJET CONTENT AND BENEFITS INTRODUCTION INTRODUCTION IT IS VERY IMPORTANT TO ESTABLISH GOOD MANAGEMENT-STAFF RELATIONS IN A BUSINESS. THERE ARE MANY BENEFITS IN BUSINESS WHEN YOU ESTABLISH GOOD MANAGEMENT-STAFF RELATIONS IN THIS LEAFLET I WILL TALK ABOUT SOME OF THEM, SOME EXAMPLES ARE, PROVIDING GOOD WORKING CONDITIONS, REWARDING EMPLOYEES FOR THEIR EFFORTS (MOTIVATE) AND, ESTABLISH CLEAR GRIEVANCE PROCEDURES. WE WILL GO FURTHER IN DEPT IN THIS LEAFLET. CONTENT PROVIDE GOOD WORKING CONDITIONS It is extremely important that managers provide employees with the basic right to a clean and safe working environment – whatever the job is. Where employees are expected to be productive in an unhealthy and unsafe work- space, resentment builds towards management and conflict follows. The most admired managers treat employees well and provide work-spaces that they themselves would be comfortable to work in. REWARD EMPLOYEES FOR THEIR EFFORTS (MOTIVATE) A good manager does not merely focus on the ‘bottom line’ or profit maximization. While it is important to ensure that profit is made, it is also important to take the time to recognize and reward the employees who are the driving force behind the success or profitability of the organization. Where this is done, employees feel appreciated, valued, and motivated to work even harder. This in turn is likely to have a positive impact on profits. Motivation takes TWO forms: FINANCIAL and NON-FINANCIAL. We will look at these briefly. Financial Motivation Why do people work? The obvious answer to this is to earn money, and this is of course correct. The more money a worker earns, the better is their potential for a higher standard of living. The higher earner can afford a nicer home and car, better food and clothes, and maybe more exotic holidays. Higher-income also gives an employee a sense of security. While financial motivation is important, there are many other ways that workers are motivated other than financial incentives. Non-financial motivation ESTABLISH CLEAR GRIEVANCE PROCEDURES Even under the best of circumstances, conflict may still arise. It is therefore important that management put structures in place to handle conflict. Where clear guidelines are provided, the risk of a conflict escalating to the point of industrial action is significantly reduced. Clear grievance procedures provide the oppo rtunityfor dialogue and amicable resolutions to disputes. \ POB Good management
