1-2 second pause before your greeting is played to callers.
Your name.
The name of your organization/department.
The day of the week.
What key(s) callers can press on their telephone for immediate assistance. The Meridian Mail uses key "0". See the Merdian Mail Voice Message User Guide to learn how to set-up the
"Assigning a Custom Operator" feature. When callers can expect a return call. The name and extension of a colleague who can provide assistance.
Example:
Hello. This is Charles Lavender of the Telecommunications Department of Austin Community
College. For the week of May 2nd I will be at a conference and not available to answer your call until Friday. If you require assistance before then please contact Jody Scherer at 223-7744. If you need to reach someone immediately please dial “0”. Thank you. (19 seconds)
•
ONGOING
Hello, you have reached the office of … Unfortunately I am not in my office to take your call. If at the tone you would kindly leave your name, contact telephone number and details of what I can do for you I will call you back in the next hour or so.
Thank you. (17 seconds)
Hi, this is …I’m sorry I cannot answer your call right now. Please leave a detailed, confidential message at the tone explaining the reason for your call and please include your name and telephone number. I’ll call you as soon as I return.
Thank you. (15 seconds)
Hello, you have reached the Business Office at Austin Community College. We're sorry we cannot answer your call at the present time but do please leave a message at the tone - we would appreciate that. I will pass your message on or call you back shortly. Thank you for calling. Bye.
(17 seconds)
Hello, this is of the School of …at Austin Community College. We're sorry we can’t speak with you at the moment but if you’d like to leave your name, telephone number and details of how I can help you I’ll get back to you as soon as possible. Thank you for calling. (14 seconds).
•
DAILY
Hello, you have reached the Office of …I am interviewing today,
Monday, May 2nd, and will not be able to get back to you until after 2:00 PM. If you require assistance in the meantime please call Ms … at extension.
Thank you. (16 seconds)