Welcome to DORS
Many high volume restaurants during peak periods can experience a significant increase in
inaccurate orders due to the arrival of so many guests at one time and the rush that is placed
on each server to efficiently handle each order. As a result of inaccurate orders, restaurants can
lose up to 14% of their clientele, which is lost revenue and lost profits.
DORS allow customers to place
their food order online and
provide them with feedback as
to the calorie and fat count of
the meal, a generic image of the
meal, and a list of side dishes
and main course ingredients,
and cost information. This
allows the customer to be more
informed about their order than
if they selected from a picture
less menu. This works to
decrease order errors which will
improve customer satisfaction.
DORS PROPRIETARY–SENSITIVE INFORMATION
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DORS Management Organization
(Management Process)
DORS PROPRIETARY–SENSITIVE INFORMATION
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DORS Milestones
(Management Process)
DORS PROPRIETARY–SENSITIVE INFORMATION
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DORS Engineering Process
(Design Process)
DORS SYSTEMS ENGINEERING
PROCESS
Verification
Requirements
Analysis/
Engineering
Functional
Allocation/
Decomposition
FER FSR PDR CDR DLR
System
Verification/
Validation
•Performance
Requirements
•Analysis
•Controls
Assets
Objective
People
•Drives the Spiral that Integrates
Assets, Objective, and People at
all Levels of System Design
Design
Synthesis
•Ensures Traceability to
Requirements
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DORS Functional Decomposition
(Design Process)
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DORS Functional Architecture
(Design Process)
Restaurant Customer
Welcome
Usage
DORS
HTML
Restaurant Staff
Notify
Identification
Browse
Form
Modif
y
CGI
Print
Mail
Remov
e
Order
Modify
Finalize
Submit
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DORS Physical Architecture
(Design Process)
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DORS Trade Studies
(Engineering Controls)
Examine Trade Study Problem
• Define constraints
• Generate problem statement
Select Candidates
Review Requirements
• List requirements
• Examine checks and balances
• Define level of analysis detail
• Develop customer/team interface
Select and Setup Methodology
• Choose trade-off methodology
• Develop and quantify criteria
• Determine weights
Measure Performance
• Gather data by following the
selected methodology
Analyze Results
• Evaluate candidates
• Perform sensitivity analysis
• Reevaluate candidates
Document Trade Study
Process and Results
DORS PROPRIETARY–SENSITIVE INFORMATION
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DORS Risk Management
(Engineering Controls)
DORS Risk Management Process
Track, Status, Task, Select Alternatives
Identify Risk
• Technology and
Subsystems
• Legacy vs. New
System Integration
• Programmatic,
Cultural, Political
Assess and Prioritize
• Cost, Schedule,
and Performance
Risk Assessments
• Probability of Risk
• Consequence
Analysis
• Program Impact
• Prioritization
Mitigation
• Overall Strategy
Evaluation
• Transitions
• Reduction &
Mitigation Strategies
• Long Range Plans
• Off Ramp Strategy
Development
Stakeholder Input/Recommendation
Convene Risk Management Board
Reallocate Resources, Assess Requirements, Modify Schedule
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DORS Test & Evaluation
(Design Process)
1
Requirement
Function
2
Derived
Requirement
Sub Function
Resource
3
DORS PROPRIETARY–SENSITIVE INFORMATION
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DORS Budget
(Management Process)
Specification
Planning Time (7 Group Members)
7 x $ 3,000
=$ 21,000
$21,000
7 x $ 3,000
2 x $15,000
=$ 21,000
=$ 30,000
=$ 20,000
$ 71,000
7 x $50,000
7 x $50,000
2 x $25,000
2 x $25,000
=$350,000
=$350,000
=$ 50,000
=$ 50,000
=$ 25,000
=$ 50,000
=$ 25,000
=$ 16,000
=$ 50,000
=$ 50,000
=$ 25,000
=$ 5,000
$956,000
Prototype
7 Group Members
Consultants
Hardware for Prototype
Delivery
7 Group Members
Consultants
Support Personnel
Technical Support
Hardware
Software and Licenses
Training
Marketing
Personnel Overhead
Office Space
Operating Cost
Other
Total Projected Cost = $1,048,000
DORS PROPRIETARY–SENSITIVE INFORMATION
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DORS Marketing Plan
(Management Process)
According to www.rubytuesday.com Ruby Tuesday, Inc “is a billion-dollar public company
with more than 500 restaurants in nearly every state in America...” If we signed up Ruby
Tuesday, Inc with this Dynamic On-Line Restaurant System service for one year we would
make $1,802,000.
Montly Fee
$
300
x
500
$ 150,000
x
12
$1,800,000
Locations
Per Month
Months
Per Year
To break even we would need a one year contact with at least 138 locations.
Marketing Strategies
• Newspaper and TV Ads, aside from Website
• Sell the system at a reasonable and affordable cost
• Demo CDs Distribution
• Brochures
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Dynamic Online Restaurant System
(DORS)
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http://www.cs.odu.edu/~jhp/cs410/project
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