Chapter 13
True/False
1. Information is data that is organized, meaningful, and useful.
2. It isn't important for organizations to have current information on how competitors are
selling their products.
3. Operational decisions should be consistent with and support the tactical decisions made by
middle management.
4. The same information is meaningful to every individual and group within an organization.
5. New management methods and structures have had no impact on information systems.
6. Expert systems are a branch of artificial intelligence which is only being experimented with
and has not yet proven to have useful application.
7. The EIS have features that support the strategic information needs of executive
management..
8. The decision time frame of operational managers usually is very short, such as a day.
9. Inaccurate information is always better than no information at all.
10. Executive managers focus on the long-range direction of the company.
11. It is impossible to produce accurate information from erroneous data.
12. Today, clerical and nonproduction workers have less information available to them than in
the past.
13. An organization's information is considered assets that have both a present and future value
and have costs associated with them.
Multiple choice. Select the most appropriate answer.
14. Which of the following could be a key field for a student record?
a. Student number
c. Student name
b. Student birthdate
d. Student address
15. _____________ includes identifying and bringing together the resources necessary to
achieve the plans of an organization.
a. planning
c. directing
b. organizing
d. controlling
16. ___________ involves measuring performance and, if necessary taking corrective action.
a. planning
c. directing
b. organizing
d. controlling
17. Which of the following is not a capability of expert systems?
a. Common sense
c. speech recognition
b. Logical reasoning
d. creative responses
18. Senior management will make ___________ decisions for the company.
a. strategic
c. operational
b. tactical
d. short-term
19. Garbage in, garbage out best describes which term?
a. organized
c. useful
b. timely
d. accurate
20. The information must be relevant to the person who receives it, best describes which term?
a. organized
c. meaningful
b. useful
d. timely
21. ____________ are information systems that are designed for the information needs of senior
management.
a. expert systems
c. MIS
b. DSS
d. EIS
22. A system that helps you analyze data and make decisions is a(n) _________________.
a. Operating system
c. MIS
b. DSS
d. EIS
23. The _________ uses a knowledge base and inference rules.
a. operating systems
c. MIS
b. expert system
d. DSS
24. A(n) ________ database stores data in tables that consist of rows and columns.
a. Object-oriented
c. Multidimensional
b. Backward recovery
d. Relational
25. A(n) _________ is software that allows you to create, access, and manage a database.
a. SQL
c. DBMS
b. GIGO
d. CGI