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ITSC 1301 Introduction to Computers
Chapter 13 Homework Questions
True or False. Type in a "T" or "F" in the blank to the left of the question.
___ 1. Information is data that is organized, meaningful, and useful.
___ 2. It isn't important for organizations to have current information on how competitors are selling
their products.
___ 3. Operational decisions should be consistent with and support the tactical decisions made by
middle management.
___ 4. The same information is meaningful to every individual and group within an organization.
___ 5. New management methods and structures have had no impact on information systems.
___ 6. Expert systems are a branch of artificial intelligence, which is predicted to someday be built into
most computers and software applications.
___ 7. The EIS have features that support the strategic information needs of executive management..
___ 8. The decision time frame of operational managers usually is very short, such as a day.
___ 9. Inaccurate information is always better than no information at all.
___ 10. Executive managers focus on the long-range direction of the company.
___ 11. It is impossible to produce accurate information from erroneous data.
___ 12. Today, clerical and nonproduction workers have less information available to them than in the
past.
___ 13. Most companies believe that data is one of their more valuable assets.
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Multiple Choice. Type your choice for the most correct option in the blank on the left.
___ 14. Which of the following could be a key field for a student record?
a. Student number
c. Student name
b. Student birthdate
d. Student address
___ 15. _____________ includes identifying and bringing together the resources necessary to achieve
the plans of an organization.
a. planning
b. organizing
c. directing
d. controlling
___ 16. ___________ involves measuring performance and, if necessary taking corrective action.
a. planning
c. directing
b. organizing
d. controlling
___ 17. Which of the following is not a capability of expert systems?
a. Common sense
c. speech recognition
b. Logical reasoning
d. creative responses
___ 18. Senior management will make ___________ decisions for the company.
a. strategic
c. operational
b. tactical
d. short-term
___ 19. Garbage in, garbage out is best associated with which term?
a. organized information
c. useful information
b. timely information
d. data integrity
___ 20. The information must have meaning to the person who receives it, best describes which term?
a. organized
c. verifiable
b. useful
d. timely
___ 21. ____________ are information systems that are designed for the information needs of senior
management.
a. expert systems
c. MIS
b. DSS
d. EIS
___ 22. A system that helps you analyze data and make decisions is a(n) _________________.
a. Operating system
c. MIS
b. DSS
d. EIS
___ 23. The _________ uses a knowledge base and inference rules.
a. operating systems
c. MIS
b. expert system
d. DSS
___ 24. A(n) ________ database stores data in tables that consist of rows and columns.
a. Object-oriented
c. Multidimensional
b. Backward recovery
d. Relational
___ 25. A(n) _________ is software that allows you to create, access, and manage a database.
a. SQL
c. DBMS
b. GIGO
d. CGI