Review Sheet for Exam 3
1. Motivation: concepts to Applications (Ch. 8)
a. Job Characteristics model
Greater will be employees’ motivation, performance, and satisfaction,
and the lower their absenteeism and likelihood of leaving.
Motivation Potential Score (MPS)
𝑆𝑘𝑖𝑙𝑙 𝑉𝑎𝑟𝑖𝑒𝑡𝑦 + 𝑇𝑎𝑠𝑘 𝐼𝑑𝑒𝑛𝑡𝑖𝑡𝑦 + 𝑇𝑎𝑠𝑘 𝑆𝑖𝑔𝑛𝑖𝑓𝑖𝑐𝑎𝑛𝑐𝑒
× 𝐴𝑢𝑡𝑜𝑛𝑜𝑚𝑦 × 𝐹𝑒𝑒𝑑𝑏𝑎𝑐𝑘
3
i. Five core job dimension
1. Skill Variety – job requires a variety of different
activities so the worker can use a number of different
skills and talents.
2. Task Identity – job requires completion of a whole and
identifiable piece of work.
3. Task Significance – job affects the lives or work of
other people.
4. Autonomy – job provides the worker freedom
independence.
5. Feedback – carrying out work activities generates
direct and clear information about your own
performance.
b. Scientific Management
2. Change Model: Kotter’s model: the seven steps
a. The simulation – read the experience change theory handout on
ublearns
3. Nature of work groups and teams (chapter 9, 10)
a.
b.
c.
d.
What are groups/teams
Inter group bias – how to reduce it
Key outcomes for groups – task performance and team viability
Input – process output
i. Group cohesion
ii. Team transactive memory
iii. Social loafing- free rider effect
iv. Output
1. Team performance
2. Team viability
4. Leadership
a. Trait based approaches to leadership
b. Behavioral approach
c. Contingency approach
d. Charismatic leadership