Example Process map.ppt

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Plant process maps
BUSINESS PROCESSES MAP
Business Planning and Review
REALISATION PROCESSES
Manage
Customers
Manage Suppliers
Finance
Corrective
Action
Project
management
Manufacture the Product
Change
Management
Logistic
management
Manufacture
SUPPORT ACTIVITIES
Information
E, H & S
Systems
Document
Control
Maintenance
Services
Control of Non
Conforming Material
Human
Resources
MEASUREMENT CONFORMITY AND IMPROVEMENT
Improvement
Laboratory
Internal Audits
Requirements
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With What
With Who
(Materials and equipment used by the process)
Tool / piece order
(Human resources e.g individuals who perform process steps)
Process engineering
Logistics
Production
Quality
Planning
Finance
Purchase
Customer
Management team
Change coordinator
Feasibility documents F073 & F144
Change Note F074
Customer Approval
Process audit
Management approval
Customer specific requirements
Inputs
Process
Outputs
Change
management
Controlled change to the product or
process
Internal driven change
Customer driven change
Procedure 4.3
Change control work instruction
APQP, PPAP or equivalent
Customer specific requirements
(Methods, procedures, techniques used by the process)
How
Amount of changes open
Return to
process map
Amount of changes over due
(Measurement of process effectiveness.)
Measure
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