Enterprise Architecture @ BCIT – A Year of Growth
CAUDIT Enterprise Architecture Symposium – Nov 2006
Leo de Sousa, Enterprise Architect
British Columbia Institute of Technology
Enterprise Architecture – A Year of Growth
• British Columbia Institute of Technology –
Strategic Vision
• Enterprise Architecture: A Framework
• The Year in Review – EA Accomplishments
• Changing Perceptions and IT Governance
• Enterprise Architecture Models
• What is next for Enterprise Architecture?
• Questions.
BCIT’s Vision and Mission
•
•
•
Vision: BCIT will be Canada’s premier polytechnic institution.
Mission: To build pathways for career success in the global marketplace
through teaching excellence and applied education and research
Size: Approximately 48,000 students are enrolled annually at BCIT.
BCIT – Experience it!
BCIT’s Vision
• 2001 – BCIT’s President publishes new strategic direction
– “BCIT will become Canada’s Premier Polytechnic”
• 2002 – Academic Leaders (VP, Education and Deans of Faculties)
publish
– “Educational Technology/Information Technology White Paper”
• 2004 – Engage an external consultant to articulating a new vision
– began discussions about Enterprise Architecture
• Oct 2004 - the TEK (technology-enabled knowledge) Initiative is
approved
– $25M CAD over seven years
– An initiative to enhance teaching, learning, research and
business at BCIT through the strategic use of technology
– Enterprise Architecture identified as foundational
“Advance
Polytechnic
Education”
Enterprise Architecture
“Ensure Effective
Work Processes”
The Business
of BCIT
“Support Effective
Learning &
Teaching”
Applied
Research
“Equip BCIT’s
Learning Spaces”
Best Teaching
Practices
Collaboration &
Connectivity
“Connect BCIT
to the World”
Intelligent
Learning Spaces
Strategic Goal Areas from TEK Vision
BCIT – TEK Initiative
What is Enterprise Architecture? A Framework
Enterprise Architecture is a framework that :
• continuously aligns technology services with
changing goals and objectives of the institution
based on standards (people, process and
technology)
• Provides a common language to communicate the
value of IT investments to the business
• allows IT organizations to more strategically and
effectively support the Institution’s Strategic
Vision
Why Enterprise Architecture @ BCIT?
 Alignment of IT to the Institute’s Strategy – “Doing
the Right Things”
– Ensure the adoption of technology aligns to the
changing educational / business strategy and
mission
 Improved Planning and Reduced Complexity –
“Doing Things Right”
– Create an Enterprise Architecture – establishing
a process that is simplifies researching,
building/acquiring, maintaining and retiring
technology
 Adoption of Disciplined Strategies – “Best Practices”
– Adopt IT “best practice” disciplines such as IT
Governance (ITG), IT Service Management
(ITIL), Project Management (PM), etc
The Value of Enterprise Architecture
WebCT6 CE
 Alignment of IT to the Institute’s
Strategy – “Doing
Integration
the Right Things”
– Ensure the adoption of technology aligns to the
changing educational / business strategy and
mission
 Improved Planning and Reduced Complexity –
“Doing Things Right”
Server
– Create an Enterprise Architecture – establishing
Architecture
a process that is simplifies researching,
building/acquiring, maintaining and retiring
technology
 Adoption of Disciplined Strategies – “Best Practices”
– Adopt IT “best practice” disciplines suchChange
as IT
Governance (ITG), IT Service Management
(ITIL), Project Management (PM), etcManagement
EA Accomplishments - 2005/2006
Enterprise Architect a formal member of:
–
–
–
–
–
Technology Committee (ITG) – guidance role
TEK Management Team – consult role
IT Services Management Team – consult role
Project Advisory Board (PAB) – approval role
Change Advisory Board (CAB) – approval role
EA Accomplishments - 2005/2006
• Project Advisory Board (PAB)
– 50 Projects Reviewed with EA Approval
• Change Advisory Board (CAB)
– 413 Changes Reviewed with EA Approval
•36 new technology or service chgs
EA Accomplishments - 2005/2006
• Vendor Partnerships
– Sungard HE
– IBM
– Oracle
• Peer Institution Partnerships
–
–
–
–
–
University of Victoria
Charles Sturt University, Australia
CEISS/PSITA Institutions (BC HE Institutions)
BC Net (BC Advanced Networking)
Canadian Higher Education IT Directors
(CANHEIT)
EA Accomplishments - 2005/2006
• Formal Enterprise Architecture Presentations
–
–
–
–
–
–
–
–
CBUC 2005 – Saskatoon, SK, Canada
Sungard HE - UDC Week 2006 - Tampa Bay, FL, USA
Sungard HE - Summit 2006 – Orlando, FL, USA
Sungard HE - UDC Strategy & Assessment Webinars – 3
online webinars
IT4BC 2006 – Vancouver, BC, Canada
CBUC 2006 – Halifax, NS, Canada
Oracle OpenWorld 2006 – San Francisco, CA, USA
CAUDIT Inaugural Enterprise Architecture Symposium –
Bathurst, NSW, Australia
Value
CMM – Enterprise Architecture
Level 2 + ……
• EA process
communicated
• Gap Analysis &
migration plan
established
• EA documents
updated
regularly
• Senior Mgmt
support and
endorse EA
• Explicit EA
governance
for BCIT IT
purchases
based on stds
Level 3 + ……
• EA metrics
captured
• BCIT Capital
Plan adjusted
based on EA
• Senior Mgmt
directly
involved in
EA review
• Explicit
governance
for managing
IT purchase
variances
• All planned IT
purchases
governed by
EA standards
Level 4 + ……
• EA metrics
optimize EA
development
• EA Standards
& Waivers
improve EA
• EA Documents
used by
every decision
maker at BCIT
• Explicit
governance of
IT purchases
using EA Stds
& Waivers
• No Unplanned
IT investment
or acquisition
activity at BCIT
• EA ad hoc for:
process,
architecture,
security
• EA documents
and standards
created locally
• Minimal links
to business
strategy
Level 1 + ……
• Implements EA
framework
• BCIT EA Vision
identified for:
vision, stds,
current/target
architecture
• EA documents
centralized
• Explicit links
to BCIT
strategy
• EA roles
developed
EA Process
Informal
EA Process
Development
EA Process
Defined
EA Process
Managed
EA Process
Optimized
Descript.
Level 1
Level 2
Level 3
Level 4
Level 5
Level #
Time
Attributes
Changing Perceptions – IT is Strategic
• How many times do you hear that IT is a
cost to your institution?
• We can change that perception by using
Enterprise Architecture
• IT becomes the trusted partner to enable
strategy and deliver results
BCIT – IT Services
Value Migration Shifts
(“as – is”)
Digital
Signatures
Online Sync
CoP’s &
Collaboration
High
PKI
Virtualized
Servers
Mobile
Computing
Value / Effectiveness
Streaming
Portals
Video
VLS
>300
Storage
S/W Pkgs Fabric
In Labs
New Delivery Capacity
>200
S/W Pkgs
In Labs
Functional Richness
Relational
M/F Text
PC
Internet Databases
Only eMail Terminals
Intranet
M/F COAX
VM
Banner
Student
Banner
Finance
1990
1995
Time Line
RTF
eMail
>400
S/W Pkgs
In Labs
Fibre
Networks
Server
Clustering
Medium
Federated
Identity
Mgnt
Data
Mining
ORAN
Data
HighSpeed
Warehousing
Networks
PDA’s
OLAP
INB
Reporting eCommerce
Local
Banner
Online
Video
Identity
HR
Curriculum Conferencing
Mgnt
4GL
Reporting
Complexity
Green on
Black Screens
Wireless
Networks
Federated
Digital
Repositories
2000
2005
2010
Low
BCIT – IT Services
Value Migration Shifts
(“as – is”)
Digital
Signatures
Online Sync
CoP’s &
Collaboration
High
PKI
Virtualized
Servers
Mobile
Computing
Value / Effectiveness
Portals
1500 AdminStreaming
Users
Video
Email, Calendar
VLS
Attachments,
>300
Storage
Alerts
S/W Pkgs Fabric
In Labs
New Delivery
Capacity
600 Admin
Users
Email & Simple
Calendars
>200
S/W Pkgs
In Labs
Functional Richness
Relational
M/F Text
PC
Internet Databases
Only eMail Terminals
Intranet
M/F COAX
VM
Banner
Student
Banner
Finance
1990
1995
Time Line
RTF
eMail
Federated
Digital
Repositories
>400
S/W Pkgs
In Labs
Fibre
Networks
Server
Clustering
Medium
Federated
Identity
Mgnt
Data
Mining
ORAN
Data
HighSpeed
Warehousing
Networks
PDA’s
OLAP
INB
Reporting eCommerce
Local
Banner
Online
Video
Identity
HR
Curriculum Conferencing
Mgnt
4GL
Reporting
Complexity
Green on
Black Screens
Wireless
Networks
2000
2700 Admin
And Student Users
Discussions, Doc
Libraries, etc
2005
2010
Low
BCIT – IT Services
Value Migration Shifts
(“as – is”)
High
Untapped and Wasted
Function & Richness
Point of
Diminishing
Returns
Value / Effectiveness
Medium
New Delivery Capacity
Marginalized Staff
Effectiveness
Functional Richness
Point of
Diminishing
Returns
Complexity
1990
1995
Time Line
2000
Low
2005
2010
BCIT – IT Services
Value Migration Shifts
(“Target”)
High
E.A.
Managed
Complexity
IT Governance
Value-Add
“Doing the
Right Things”
Value / Effectiveness
Medium
New Delivery Capacity
Functional Richness
Increased
Effectiveness
Complexity
Increased
Capacity
Structured
Methodologies
“Doing
Things
Right”
(PMO,
EA, B/A,
ITIL,Resource
Mgnt,
Metrics Measurements, I.T. Security, etc) Low
1990
1995
Time Line
2000
2005
2010
Increasing Effectiveness..….
Today’s Reality
Opportunity
to add value
New Delivery
Value
100%
~ 90%
75%
IT Services
Total Capacity
Effort spent
supporting
current
environments
50%
25%
0%
• Complex Infrastructure
• Evolved rather than planned
technologies
• Point Solutions instead of
integrated solutions
• Lack of Governance (have we
been doing the “right things”?
• Too tactically focused vs.
strategically aligned
Increasing Effectiveness..….
Today’s
Target
Reality
Opportunity
to add value
New Delivery
Value
100%
75%
~ 70%
IT Services
Total Capacity
Effort spent
supporting
current
environments
50%
25%
0%
• Rationalize and converge
technologies with EA
• Look for new more efficient
ways to deliver services
• Get better at executing using
best practice methodologies
• Ensure strategic alignment
through strong governance
• Stop doing low value activities
Strategic Governance Model and EA Roles
Funding
Support
Program
Program
Opportunistic
Guidance
Innovative
Departmental
Consult
Enterprise
Program = schools or
departments
Institute = centrally
governed
Approval
Institute
Control
IT
Program
EA Models
Communication using EA Models/Artifacts will
help. EA models to show you:
– Goal Architecture Models
– IT Governance Layered Model
– Technology Lifecycle Model
– Technology Investment Matrix
BCIT’s Historical Architecture (1994 -2004)
Learning
Management
Systems
BCIT Public
Web Properties
MyBCIT
Enterprise Resource Planning (ERP)
(SCT Banner)
Decision
Support
-
Directory
Management
Enrolment transactions
Finance
Human Resources
Payroll
Materials
Management
Help
Desk
Computer
Labs
Lotus Domino
Email &
Calendaring
i.e. eJobs
Alumni
Foundation
Library
Facilities/Assets
Management
(Archibus)
LEGEND
Students
Bookstore
Faculty
Hosted
Websites
Financial
Aid &
Awards
Faculty
One Card System
Systems currently outside BCIT CR control – not centrally supported, possibly
unstructured, non-authenticated
Staff/Administrative
Visitors/External
Jointly Developed by British Columbia Institute of Technology and Burntsand
BCIT TEK Goal Architecture
Single Sign On to App
Full Integration
LEGEND
(currently)
(2005-2010)
Web Link to App
Technology
Enabled Learning
Students
Faculty
Content
Faculty
Resource Access
Learning
Management
Systems
Bookstore
Staff/Administrative
Library
Visitors/External
Account Management & Security
Enterprise Administration
Directory
Management
BCIT Web Properties
-
Portal Implementation (Luminis/uPortal)
BCIT Marketing (Public Site)
Collaboration tools
User/Account Personalization
One Card
System
Computer
Labs
Alumni
Foundation
Decision
Support
Enterprise Resource
Planning (ERP)
SCT Banner
Student
Services
Financial Aid
& Awards
Facilities/Assets
Management
(Archibus)
Help
Desk
Client Support &
Communications
Email &
Calendaring
Lotus
Domino
- eJobs
Jointly Developed by British Columbia Institute of Technology and Burntsand
IT Strategic Governance Layered Model
Enterprise Architecture Starts With The Institution’s Strategy
How this model was built:
1. Find Institution’s Strategy Documents and
Published Directions
2. Link Services delivered to the published
Institute Strategy and Objectives
Benefits:
• Exposes the impact of strategy changes
on Services
• Communicates the value of core services
in supporting strategy
EDUCATIONAL
STRATEGIC GOALS
INSTITUTIONAL OBJECTIVES
2. Institutional
Objectives
3. Institutional
Objectives
4. Institutional
Objectives
EDUCATIONAL/BUSINESS SERVICE LAYER
Education
Technical
TECHNICAL
CreateData
DataStandards
Standards
Create
Advisory
Advisory
TECHNICAL SERVICE LAYER
APPLICATIONS
TECHNICAL INFRASTRUCTURE
Jointly Developed by British Columbia Institute of Technology and SunGard HE
Implement WebCT6 CE
STRATEGIC GOALS
EDUCATIONAL
Connect BCIT to the World
Best Teaching Practices
INSTITUTIONAL OBJECTIVES
Learning
Management
2. Institutional
Multi-mode
Learning
Objectives
3. Institutional Distributed
4. InstitutionalChina BTech
Collaborative
Learning
Learning
Objectives
Objectives Pipeline Program
EDUCATIONAL/BUSINESS SERVICE LAYER
Registrar’s Office
Distributed Learning Srv
BCIT International
Program Heads
Faculty
Course File Mgmt
Manage Distrib Learning
International Partnerships
Program Delivery
Teaching
Education
Technical
TECHNICAL
CreateData
DataStandards
Standards
Create
Advisory
Advisory
TECHNICAL SERVICE LAYER
myBCIT Team
Banner Team
Infrastructure Team
Service Desk
Manage Portal
Manage ERP Integration
Manage Servers
Manage Incidents
APPLICATIONS
WebCT
myBCIT
Banner Student
Luminis Data
Integration
TECHNICAL INFRASTRUCTURE
Identity Management –Luminis LDAP, Banner Oracle Id and Access Mgmt, WebCT Id and Access Mgmt
Database – Oracle, SQL*Server
Operation Systems – AIX 5.2, Windows 2003 Server
Hardware – IBM P Series, IBM 445ESX VMWare, Hitachi SAN
Network – Ethernet, TCP/IP
Jointly Developed by British Columbia Institute of Technology and SunGard HE
Implement Cognos 8 BI Suite
STRATEGIC GOALS
EDUCATIONAL
The Business of BCIT
INSTITUTIONAL OBJECTIVES
Data Standards &
Dictionary
2.
Institutional
Data
Quality
Assurance
Objectives
3.Data
Institutional
Architecture
Objectives
4.
Institutional
Modeling
&
Forecasting
Objectives
KPI Performance
Management
EDUCATIONAL/BUSINESS SERVICE LAYER
Registrar’s Office
Finance
Human Resources
Instutional Research
School Ops Mgrs
Student Reporting
Financial Reporting
HR Reporting
External Reporting
Academic Reporting
Education
Technical
TECHNICAL
CreateData
DataStandards
Standards
Create
Advisory
Advisory
TECHNICAL SERVICE LAYER
Cognos Team
Oracle Team
Web Services
Service Desk
Manage Cognos Env
Database Administraton
Manage Web Presence
Manage Incidents
APPLICATIONS
Ministry DW
Submission
Data
Warehouse
Operational
Reporting
Business
Analytics
Balanced
Scorecard
TECHNICAL INFRASTRUCTURE
Identity Management – Novell Identity Manager, Luminis LDAP, Cognos LDAP
Database – Oracle
Operation Systems – AIX 5.2, Windows 2003 Server
Hardware – IBM P Series, IBM 445ESX VMWare, Hitachi SAN
Network – Ethernet, TCP/IP
Jointly Developed by British Columbia Institute of Technology and SunGard HE
Identity Management – Phase I
STRATEGIC GOALS
EDUCATIONAL
Connect BCIT to the World
The Business of BCIT
INSTITUTIONAL OBJECTIVES
Efficient Business
Processes
2.
Institutional
Single
Point of
Access
Objectives
3.Security
Institutional
Management
Objectives
4. Institutional
Objectives
EDUCATIONAL/BUSINESS SERVICE LAYER
Registrar’s Office
Human Resources
Student Registration
Employee Management
Education
Technical
TECHNICAL
CreateData
DataStandards
Standards
Create
Advisory
Advisory
TECHNICAL SERVICE LAYER
ServerTeam
Banner Team
Security Team
Service Desk
Manage Id Infrastructure
Provision Identity Data
Manage Security
Manage Incidents
APPLICATIONS
Novell Id Mgr
Banner Student
Banner HR
Lotus
Quickplace
Aruba Wireless
TECHNICAL INFRASTRUCTURE
Identity Management –Novell LDAP, Banner Person Id
Database – Oracle, LDAP
Operation Systems – AIX 5.2, Novell OS
Hardware – IBM P Series, IBM 445ESX VMWare, Hitachi SAN
Network – Ethernet, TCP/IP
Jointly Developed by British Columbia Institute of Technology and SunGard HE
BCIT Technology Lifecycle - Definitions - Applications
Investing
Researching
Applications consideration for future
implementation.
Applications should be used only for preapproved, proof-of-concept projects. Must
be kept isolated from other 3 quadrants
Applications being phased out
Any tool in the retiring phase that is
core to the strategic goals or objectives
of the institution should have a
replacement app in either the
Researching or Investing quadrants.
Retiring
Applications that are mission
critical.
Core Applications that deliver on
the strategy of the institute.
Usually found in the Core Services
Catalogue.
Applications that are solid and
mainstream.
Products in this phase of the cycle may
be maintained for upgrades. New or
expanded implementations are
discouraged.
Steady
Jointly Developed by British Columbia Institute of Technology and SunGard HE
BCIT Technology Lifecycle 2004
Investing
Researching
Lotus
Archibus
Personal
Files
myBCIT
Banner
6
Library Cognos
7
WebCT4
Bookstore
Cognos
6
Retiring
Housing
Security Parking
Steady
Jointly Developed by British Columbia Institute of Technology and SunGard HE
BCIT Technology Lifecycle 2005
Investing
Researching
Archibus CoP
BLOG
Personal
Files
WebCT6
Web
FilesmyBCIT
Lotus
Banner
6
Library Cognos
7
Banner
7
WebCT4
Bookstore
Cognos
6
Retiring
Security
Housing
Parking
Steady
Adapted from Geoffrey Moore and Gartner
Jointly Developed by British Columbia Institute of Technology and SunGard HE
BCIT Technology Lifecycle 2006
Investing
Researching
Cognos
8
Enterprise Web
BLOG
Document Files
Lotus
CoP
myBCIT
Banner
7
Mgmt
Archibus Library Cognos
7
WebCT6
Personal
Files
WebCT4
Retiring
Banner
6
Bookstore
Security
Housing
Parking
Steady
Adapted from Geoffrey Moore and Gartner
Jointly Developed by British Columbia Institute of Technology and SunGard HE
BCIT Technology Lifecycle 2007
Investing
Researching
Cognos
8
Integration
Web
Engine
Lotus
CoP
Files
myBCIT
Banner
7
WebCT6
Enterprise
Document
Mgmt
BLOG
Archibus Library Cognos
7
Personal
Files
WebCT4
Retiring
Banner
6
Bookstore
Security
Housing
Parking
Steady
Adapted from Geoffrey Moore and Gartner
Jointly Developed by British Columbia Institute of Technology and SunGard HE
Technical Architecture
• “Where we are” - Build our Current
Technical Architecture –gathering
documents/diagrams and put them into a
common EA repository
• “Where we will go” - Communicate our
Future Technical Architecture – start with
TEK Goal Architecture documents and
adjust based on lessons learned via IT
Services projects and TEK project plans
Technology Investment Matrix
Presentation
Technology
Internet Explorer
Firefox
Windows Desktop
Mac Desktop
2006 Q1
6 SP1
1.5
SP2
2006 Q2
6 SP1
1.5
SP2
2006 Q3
6 SP1
1.5
SP2
2006 Q4
6 SP1
1.5
SP2
2007 Q1
6 SP1
1.5
SP2
2007 Q2
6 SP1
1.5
SP2
2007 Q3
6 SP1
1.5
SP3
2007 Q4
6 SP1
1.5
SP3
Enterprise Applications
Technology
Banner (General)
Lotus
Archibus
Financial Aid
Cognos
2006 Q1
7.1
6.5
2006 Q2
7.1
6.5
2006 Q3
7.1
6.5
2006 Q4
7.2
6.5
2007 Q1
7.2
6.5
2007 Q2
7.2
6.5
2007 Q3
7.2
7.0
2007 Q4
7.3
7.0
Application Server Software
Technology
Oracle Application Server
2006 Q1 2006 Q2 2006 Q3
1.02
1.02 10g
2006 Q4
10g
2007 Q1
10g
2007 Q2
10g
2007 Q3
10g
2007 Q4
10g
Server System Software
Technology
Windows NT Server
Windows 2000 Server
Windows 2003 Server
2006 Q1
SP6a
SP4
SP1
2006 Q2
SP6a
SP4
SP1
2006 Q3
SP6a
SP4
SP2
2006 Q4
SP6a
SP4
SP2
2007 Q1
SP6a
SP4
SP2
2007 Q2
SP6a
SP4
SP2
2007 Q3
SP6a
SP4
SP2
2007 Q4
SP6a
SP4
SP2
Web Server Software
Technology
Apache
Apache Tomcat
IIS
2006 Q1
2006 Q2
2006 Q3
2006 Q4
2007 Q1
2007 Q2
2007 Q3
2007 Q4
HG
7.1 MR2
HG
7.1 MR2
HG
7.1 MR2
HG
7.1 MR2
HG
7.1 MR2
HG
8.1
HG
8.1
HG
8.1
Jointly Developed by British Columbia Institute of Technology and SunGard HE
BCIT Enterprise Architecture Plan
EA Strategy continues to evolve in a three phased approach
Enterprise Architecture Strategy
1
Evolve EA Methodologies
EA Artifact Development
2
Integrate EA with Core Services
PM and Chg M EA Approval
3
Integration into New Projects
IT Governance Guidance
Partner Relationships
Technology Strategy
Co-development of Services
IT Services EA Reference Model
Enterprise Data Dictionary
Services
Portfolio
Application
Portfolio
Vendor List
Configuration Management
Database (CMDB)
(infrastructure)
Enterprise Architecture aligns …
People …
Process …
Technology …
By using a framework containing
disciplined strategies to align with
the Institution’s Vision
Learning
&
Business
Teaching
Technologies
Technologies
Enterprise
Architecture
Research
Technologies
Enterprise Architecture Communication
• EA Workplace
– collaboration workplace for EA
http://workplace.bcit.ca/bcit_ea
• EA Blog
– discussion on Enterprise Architecture topics
http://blogs.bcit.ca/community/blog/leo_de_sousa
• EA Wiki
– internal collaborative EA development environment
• EA Presentations
– internally and externally
Questions?
Thank You!
Leo de Sousa, Enterprise Architect
British Columbia Institute of Technology
Leo_de_Sousa@bcit.ca