UNIVERSITY OF SOUTHERN CALIFORNIA
IT Business Analyst
Job Code: 165251
Grade:
TI
OT Eligible:
Yes
Comp Approval:
11/21/2012
JOB SUMMARY:
Identifies and documents IT design specifications based on analysis/assessment of user needs.
Generates need-gap analyses. Performs work of moderate complexity, handling most activities
under supervision of a senior IT Business Analyst. Serves as a member of a software
development or business process reorganization team.
JOB ACCOUNTABILITIES:
*E/M/NA
______
% TIME
______ Meets with customer groups to determine IT business requirements.
______
______ Elicits requirements using interviews, document analysis, workshops, surveys, site
visits, business process descriptions, use cases, scenarios, business analysis,
and task and workflow analysis.
______
______ Provides information to developers and subject matter experts for the
establishment of the technical vision and performance needs.
______
______ Serves as the conduit between the customer community (internal and external
customers) and the software development or business process re-engineering
team through which requirements flow.
______
______ Develops requirements specifications according to standard templates, using
natural language.
______
______ Participates in project meetings to review project deliverables and timelines.
______
______ Works with quality assurance personnel to ensure product adequately meets all
functional needs defined in scope of project.
______
______ Participates in testing developed software or new process flow.
Performs other related duties as assigned or requested. The university reserves
the right to add or change duties at any time.
*Select E (ESSENTIAL), M (MARGINAL) or NA (NON-APPLICABLE) to denote importance of
each job function to position.
EMERGENCY RESPONSE/RECOVERY:
Essential:
No
Yes In the event of an emergency, the employee holding this position is required to
“report to duty” in accordance with the university’s Emergency Operations Plan
and/or the employee’s department’s emergency response and/or recovery
plans. Familiarity with those plans and regular training to implement those
plans is required. During or immediately following an emergency, the
employee will be notified to assist in the emergency response efforts, and
mobilize other staff members if needed.
IT Business Analyst - Job Code: 165251
Page 2
JOB QUALIFICATIONS:
Minimum Education:
Bachelor's degree
Combined experience/education as substitute for minimum education
Minimum Experience:
2 years
Combined education/experience as substitute for minimum experience
Minimum Field of Expertise:
Sound knowledge of documentation procedures, project management methodologies,
program flow charts and operator instructions. Competent to work on moderately complex
programming activities under supervision of senior IT Business Analyst.
Preferred Education:
Bachelor's degree
Preferred Experience:
3 years
Skills: Administrative:
Communicate with others to gather information
Coordinate work of others
Customer service
Gather data
Prioritize different projects
Research information
Understand and apply policies and procedures
Skills: Other:
Analysis
Assessment/evaluation
Conceptualization and design
Knowledge of applicable laws/policies/principles/etc.
Organization
Planning
Problem identification and resolution
Skilled in:
Applications/systems development methodologies
Business requirements tools and techniques
Project management tools and techniques
Software design tools
Technical documentation
Skills: Machine/Equipment:
Computer network (department or school)
Computer network (university)
Computer peripheral equipment
Fax
Personal computer
IT Business Analyst - Job Code: 165251
Page 3
Photocopier
Supervises: Level:
May oversee student, temporary and/or resource workers.
Comments:
Sound knowledge of documentation procedures, project management methodologies,
program flow charts and operator instructions. Competent to work independently on
complex programming activities.
SIGNATURES:
Employee: _____________________________________ Date:_____________________________
Supervisor: ____________________________________ Date:_____________________________
The above statements are intended to describe the general nature and level of work being
performed. They are not intended to be construed as an exhaustive list of all responsibilities,
duties and skills required of personnel so classified.
The University of Southern California is an Equal Opportunity Employer