Occupational Health and
Wellbeing – an update
Vicky Ward
Head of Occupational Health & wellbeing Strategy
October 2015
6-Nov-15 / 1
Our Strategic
Areas of Focus
/
Overview
• Health & wellbeing
Physical; social & psychological
Tailoring interventions to improve wellbeing
• Health & wellbeing at Network Rail
The strategy
Progress so far
What next?
Total Wellbeing
World Health Organisation defines wellbeing as:
“…a state of complete physical, mental and social wellbeing, and not merely the
absence of disease or infirmity”
“There can be
no health
without mental
health”
Ban Ki-moon,
2010
Physical
Psychological
Social
The “6 essential” sources of
pressure
• Resources and communication (Pressure from lack of resources or
information)
• Control and autonomy (Limitations on how the job is done or freedom to
make decisions)
• Balanced workload (Peaks and troughs in workload, difficult deadlines,
unsocial hours, work life balance challenges)
• Job security & change (Pressure from change and uncertainty about the
future)
• Work relationships (High pressure relationships with colleagues,
customers, bosses)
• Job conditions (Pressure from working conditions or pay and benefits)
Measuring health & wellbeing
•
•
•
•
•
•
Sickness absence reporting
EAP reporting
Occupational health reporting
Survey data
Health checks
etc…
Tailoring interventions to
improve well-being
• Focus on ROI and identify strategic benefits: recruitment,
retention, customer satisfaction, absence, etc…
• Interventions need to be based on evidence - e.g. a wellbeing survey, focus group data …and focused on strategic
benefits
• Bottom-up is generally better than top-down
• The terminology matters
• Tackle the belief that well-being and performance are in
conflict
• Some people don’t get it
Our 10 Year Strategic Roadmap (‘Integrated Plan’)
2014
2015
HAVS
Healthy
Workplace
2016
2017
2018
2019
2020
2021
2022
2023
2024
Noise at work/Fitness-to-work
Medical Fitness Competencies
Health hazard matrix
Mental Wellbeing
Opportunities for
Wellbeing
Supportive
Culture
Insight and
guidance
Health Self-Awareness
Smoking Cessation
Physical Activity
“Time to Change, Time
to Talk”
Personal Responsibility
Integrated H&W Data System
Deep Dives
/
Progress so far, activities to come…
2014
2015
6-Nov-15 / 9
Where we are today
Experienced mental health conditions in last
12 months?
Manager cares for employee’s wellbeing
Comfort discussing personal health
issues (i.e. depression) at work
N = 4,264 NR employees, Jul – Sep 2014
6-Nov-15 / 10
Perception of Being Troubled by Workplace Pressures – Routes
Wales
Scotland
LNE / East
Midlands
Resources & Comms
2.7
2.46
2.83
2.69
2.88
2.59
2.49
2.55
Control
3.01
2.8
3.08
2.89
3.04
2.85
2.8
2.6
Balanced Workload
2.83
2.52
2.66
2.73
2.80
2.43
2.65
2.59
Job Security & Change
2.85
2.73
2.95
2.83
2.94
2.64
2.71
2.53
Work Relationships
2.3
2.17
2.34
2.29
2.40
2.21
2.12
2.09
Job Conditions
2.34
2.31
2.37
2.41
2.54
2.22
2.35
2.21
LNW
Anglia
South
East
Wessex /
SWA
Western
Perception of Being Troubled by Workplace Pressures – Corporate Functions
National
Supply
Chain
S&SD
AMS
Comms
GBS
HR
Resources & Comms
2.47
2.48
2.7
2.57
2.26
2.36
2.47
1.81
2.67
2.97
2.32
Control
2.66
2.74
2.88
2.99
2.54
2.5
2.61
2
2.73
3.25
2.54
Balanced Workload
2.44
2.44
2.49
2.86
2.14
2.37
2.29
1.88
2.7
2.97
2.38
Job Security &
Change
2.53
2.54
2.69
2.81
2.35
2.53
2.43
2.23
2.59
3.08
2.2
Work Relationships
2.1
2.24
2.3
2.38
2.07
2.02
2.08
1.8
2.18
2.35
1.96
Job Conditions
2.23
2.23
2.34
2.45
2.21
2.24
2.3
1.69
2.34
2.41
2.15
Business
Finance Change Property Legal
Group
Strategy
The impact we can have…
“I thought the event you ran today on Mental Wellbeing
was fantastic… it is so inspiring to be able to work for a
company with a clear strategy to create an open,
positive attitude to mental wellbeing…”
“Very proud to work for an
organisation that is having the
conversation about 'Mental
Health'.”
“It's really encouraging to work for
an employer who is taking such a
positive stance on the subject of
mental health.”
“Being new to the company and having mental health
issues myself, it is great that the organisation has
made this public pledge to reduce the stigma
surrounding mental health.”
6-Nov-15 / 13
…and the recognition we are getting
6-Nov-15 / 14
robertsoncooper.com
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