EDUCATION
Villanova University
Master Certificate
Applied Project Management
2005
Six Sigma Certificate
Green Belt 2004
Miami Dade College
Business Administration - MIS
TRAINING
IBM - RPPM
Rational Project &
Portfolio Management
2010
Systems & Programming Inc.
Class Developer & Instructor
‘Intro to Project Management’
1999
Fleet Bank Mortgage Group
SDLC Methodology
1995
CERTIFICATIONS
Project Management Institute
PMP Project Management Professional
05 Jul 2005
PMI-SP (Scheduling Professional)
(In-process)
AFFILIATIONS
Project Management Institute
Metrolina, NC Chapter, Inc.
ASQ – American Society for Quality
Senior Member–Six Sigma Forum
DRI – Institute for Business Continuity
Member
CPAC – Contingency Planning
Association of Carolinas
Member
PROFICIENCIES
Conceptual Designer
Visionary Builder
Instructor
Manager
Leader
Myers Briggs – ESTJ 60% - ENTJ 40%
The Guardian – The Executive
Robert G. ‘Bob’ Lynn, PMP ®
A former FINRA Principal with financial sector backgrounds in Business
Continuity, Project & Program Management discipline, application,
product and regulatory systems development, M & A and Brokerage.
“I develop key client relationships managing business IT portfolios”
DEMONSTRATED ABILITIES
Adaptive leader – Effective team builder, mentor and motivator. Builds sound
client relationships on mutual respect.
Astute analyst – Communicates critical path issues with effective solutions
across varied environments and staff.
Abstract designer – Creates functional product design integrated to strategic
goals by coordinating stakeholder needs with system requirements in meeting
technical development deliverables.
RECENT CAREER HISTORY
Portfolio Manager
2012 to present
Bank of America Merchant Services – PMO
I manage a fluid portfolio of multiple programs, twenty to thirty third-party IT
facing projects and Operation Improvement Process initiatives. Initially was
assigned to Marketing’s media development program. I also led enterprise annual
BC certification project and a Sales boarding platform roll-out program.
Consultant – Program Manager
2010 to 2012
Bank of America, Charlotte, NC
Managed a program to design, develop and deploy a Quality Review Program of
enterprise Business Continuity data on the SunGard LDRPS application. Provided
PMO guidance, controls, conversion tools and consultative services to Service
Delivery Consultants for their LOB assignments.
Consultant – Program Manager
2010
Wells Fargo Advisors, Charlotte, NC
Led strategic design and tactical start-up of high-risk program to migrate CMS to
an enterprise single platform end-state. Provided PMO consultative services.
Senior Project Manager
2006 to 2009
Fiserv’s MortgageServ (LSP) business unit, South Bend, IN
Provided project and client management services to acquisition, merger and new
client implementation transactions. Installed application products, managed
conversion of new servicing client’s data and provided PMO consultative services.
Project Manager
2000 to 2006
E*Trade Financial f/k/a Harrisdirect, Charlotte, NC
Coordinated firm’s product development, application deployment, QA and DR
projects for Operations. This entailed coordinating client business needs and
stakeholder expectations to the project’s quality deliverables. Other positions:
Product Development Specialist, Trader, Relationship Manager
OTHER EXPERIENCES
First Union National Bank – Consultant Program Manager
Fleet Mortgage Group – Program Manager – IT M&A
Financial Processors – Program & Division Manager – Client Support
Citizens Federal S&L – AVP Division Manager – EDP Client Services
Royal Trust Bank – AVP Loan Operations Manager
Federal Reserve Bank – Supervisor Computer Room
US Army – 3rd Infantry Division, 76th FA, Staff Sergeant, Gun Chief
7410 Berea Court
Charlotte, NC 28226 (704) 541-9291
RobertGLynn@bellsouth.net
@BobLynnPMP