Job Description
National Account Manager
Position Summary
 Title
 Reports to
 Location
 Education
 Experience
 Supervisory
National Account Manager
VP of Sales
Bentonville, AR
Bachelor’s degree in Business, Marketing or related field
8+ years retail sales / merchandising, apparel background a plus
No direct reports
The National Account Manager reports to the VP of Sales and leads strategy, development and
execution for our Walmart Apparel business. This sales leader is responsible for establishing vision
and strategy, implementing operational plans, and delivering programs and product offerings that
create value for the customer and support Outdoor Cap’s strategic business plan. The ideal
candidate has sales leadership experience on a Walmart or Target business, preferably in apparel.
Responsibilities
 Achieves or exceeds defined sales, inventory and gross profit goals
 Builds effective and influential relationships at the buyer and DMM levels
 Maintains customer loyalty through the highest level of service and commitment
 Leads a business planning process that establishes vision, strategy and operational plans; and
helps provide definition of goals and targets
 Provides creative and opportunistic solutions to adversity in order to achieve targets
 Understands and articulates customer needs and opportunities in order to develop sales,
product and merchandising plans that are clear in direction and purpose
 Leads the sales and product development lifecycle through effective collaboration with Product
Development, Design, Sourcing and Merchandising
 Aligns with Sales Support, Purchasing and Operations to ensure flawless and timely program
execution
 Aligns with Business Intelligence to ensure accurate forecasting and utilize sales, inventory and
retailer POS reporting to deliver insights that help drive the business
 Builds meaningful relationships with team members across the organization
 Communicates regularly and effectively with senior leadership
 Maintains a strong awareness of the marketplace, competition, trend and innovation
 Demonstrates a robust knowledge of Outdoor Cap’s brands, products and systems
 Serves the company’s Mission-Vision-Values, Purpose and Founder’s Pillars
Key Competencies
 Teamwork and Collaboration {Demonstrates commitment to team members and engages in
collaborative communication across all departments. Effectively sets priorities and manages
timelines in order to get work done through others. Shows respect, builds trust and manages
conflict with transparency and careful consideration. Analyzes situations, thinks before acting
and uses sound judgment when making decisions and offering solutions.}
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Outdoor Cap | 1201 Melissa Drive | Bentonville, AR 72712
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Strategic Capacity {Reimagines the future and connects it to the present in ways that others can
understand and own. Establishes focus, and sets goals and priorities. Effectively communicates
vision and strategy. Maintains a high level of awareness and understanding of the marketplace,
industry trends and competition. Analyzes opportunities and offers innovative and practical
solutions to bring new ideas to market. Formulates action plans and considers organizational
and systematic implications.}
Customer Service {Demonstrates commitment to our customers and represents Outdoor Cap in
a professional manner. Provides exceptional service and responds to customer needs with
urgency, thoughtfulness and attention to detail. Maintains operational awareness. Effectively
presents Outdoor Cap’s strengths, capabilities, offerings and value proposition. Establishes
vision and strategy with the customer, and develops joint business plans that capture key goals
and priorities.}
Financial Acumen {“Know your numbers.” Demonstrates commitment to accurate sales
forecasting, demand planning and inventory management. Maintains awareness of all cost
centers, including factory, royalty, commission, inventory and operational cost-to-serve.
Develops pricing and promotional strategies that contribute to Outdoor Cap’s financial goals.
Effectively communicates plans, projections and results across the organization, and provides
thoughtful narrative on contributing factors.}
Outdoor Cap | 1201 Melissa Drive | Bentonville, AR 72712