Health and Welfare Consultant RFP Bidders' Conference

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Health and Welfare Consultant

RFP Bidders’ Conference

November 16, 2011

LACERS Health Benefits Administration Division

Alex Rabrenovich, Division Manager

Mimi Lin, Assistant Division Manager

Anthony Torres, Section Manager

James Aceron, Health Contracts Administrator

Pat Badger-Alston, Health Member Services

Dan Goto, RFP Administrator

Theresa Stamus, Sr. Asst. City Attorney

2

Background

LACERS Health and Welfare Program

Health Plans

Health Benefits

Membership

17,000 + retired members

27,000 + active members

3

LACERS Health Goals

Implementation of Strategic Initiatives

Long-term sustainability of our health benefits program

Manage the rise in premium costs

Increase participation in disease management/wellness programs

Communicate useful information to our members

Partner with carriers to achieve desirable results

Develop transparency in carrier rate calculations

4

Current Environment

City of LA 2012 projected $400 million general fund shortfall

Retiree pension reform

Changes for employee retirement contributions

5

Current Environment

LACERS Health care cost trends

Premiums expected to exceed $100 million by

2012

Health care reform

Impact on future costs and program benefits

Medicare Sustainability

Impact on future costs and plan offerings

6

Current Environment

Health Care Reform

Patient Protection and Affordability Care Act of 2010

(PPACA); and

Health Care and Education Reconciliation Act of

2010 (HCERA).

7

Consultant Traits

Reliable

Responsive

Available

Engaged

Creative

Motivated

Positive

Flexible

8

LACERS

Board of Administration

7 Members – Five year terms

4 appointed by Mayor

2 elected by active members

1 elected by retired members

General Manager, Tom Moutes

Assistant General Managers, Li Hsi and Lita Payne

9

LACERS Benefits

Medical and Dental Subsidies

Medical can be applied to:

 dependents, surviving spouse, domestic partner

Dental available to retiree only

Medical Premium Reimbursement Program (MPRP)

LACERS Medicare Requirement

Medicare Part B Reimbursement

10

RFP Component: Carve-Out

LACERS may carve-out the Strategic Planning component of its Scope of Services and award a separate three-year contract.

Proposers may submit separate bids as outlined in Section III (Scope of Services) of RFP for:

All services except Strategic Planning

Strategic Planning Only (carve-out bid)

All services including Strategic Planning

11

LACERS 2012 Health Plans

Medical Carriers

Anthem Blue Cross HMO, PPO, and LPPO

Kaiser Permanente HMO and Kaiser Senior Advantage

SCAN

UnitedHealthcare of CA, NV, and AZ

Dental Carriers

MetLife PPO

SafeGuard HMO

Vision Carrier

Vision Service Plan (included for all plans except Kaiser)

12

Health Plan Enrollment Stats

Over 18,138 covered lives

Approximately 13,043 retirees

Approximately 5,095 dependents

Under age 65

Approximately 6,490

65 + with Medicare Part B

Approximately 1,132

65 + with Medicare Parts A and B

Approximately 10,516

13

Health Plan Enrollment Stats

Anthem Blue Cross- 5,556

Kaiser Permanente- 11,187

SCAN- 349

UnitedHealthcare- 1046

MetLife- 13,749

SafeGuard- 4,573

Vision Service Plan- 6,951

14

Health Care Cost History

2010 2011 2012

Maximum Monthly

Health Subsidy $1123.00 $1190.00

$1190.00

Percent Increase 0.27% 5.97% 0.00%

Aggregate Medical

Premium Increase 4.5% 6.2% 0.2%

10 year average premium increase = 7.6 %

15

RFP Overview

Services

Consultation and Advisory Services

Health Plan Bid Renewal Process

Strategic Planning

Program Evaluation and Development

Legislation and Regulatory Analysis

Communications

Special Projects

16

RFP Overview

General Responsibilities and Conditions

RFP TimeLine

Release RFP

Bidder’s Conference

Proposal Deadline

Finalist Interviews

Selection of Consultant

Contract Negotiations

Contract Effective Date

October 26, 2011

November 16, 2011

December 5, 2011

December 2011-January 2012

January 2012

January 2012

March 15, 2012

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RFP Overview

Qualifications

City of L.A. Standard Provisions

Proposal Requirements

Questionnaire

18

RFP Overview

Fee Structure

Two Proposals

Fixed Fee – maximum cost per category of service

Monthly Retainer – monthly cost to perform any of the listed services during a three-year contract

 Includes direct and indirect costs

19

Contract Guidelines

General Conditions and

Compliance Documents

20

RFP Administration

Dan Goto - RFP Administrator

Phone – (213) 473-7209

FAX – (231) 473-7222

E-Mail – daniel.goto@lacity.org

21

RFP Administrator

As RFP Administrator, I am responsible for:

The Administrative Process associated with the

RFP

All Communications related to the RFP

22

Marketing Cessation Policy

Proposing firms are prohibited from communicating with LACERS Board members and staff concerning this RFP except with the designated RFP administrator and at meetings scheduled by the RFP administrator.

Violation of this policy will result in automatic disqualification of the firm involved.

23

RFP Questions and Answers

Deadline for Questions and Answers – Today,

November 16, 2011 at 3:00 P.M.

Questions pertaining to the RFP must be submitted in writing and may be mailed, e-mailed or faxed to the administrator.

24

RFP Questions and Answers

All questions and addenda that arise from this

RFP will be posted on the LACERS Website. It is the responsibility of the proposer to monitor the website for any updates to the RFP’s questions and addenda.

25

RFP Submittal

Deadline for Submission –

December 5, 2011at 3:00 P.M.

No Exceptions. Late responses will not be considered.

26

RFP Submittal

Proposal Is Complete

Well organized and easy to read

LACERS may deem a proposer non-responsive if the proposer fails to provide all required documents and copies.

27

RFP Submittal

If the proposer submits alternatives and/or substitutions to the terms and conditions,

LACERS reserves the right to determine if the alternatives/substitutions are acceptable.

All proposers are to document their alternative or substitution in the cover letter with justification.

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RFP Submittal

There will be two levels of review.

#1 The administrative review determines the responsiveness to proposal requirements and mandatory document submissions.

All proposers must pass the administrative review to go to the next level of review.

#2 The review of proposal plan, costs and qualifications.

29

Acceptance of Terms & Conditions

Submission of a response to this RFP/RFQ/RFI

(“RFP”) shall constitute acknowledgment and acceptance of the standard terms and conditions.

30

Right to Withdraw

A proposer may withdraw its response, in writing, prior to the final due date and time. After withdrawing a previously submitted proposal, the proposer may submit another proposal at any time prior to the specified submission deadline.

LACERS reserves the right to withdraw this RFP or reject all proposals at any time without prior notice and retains the right to reject any and all proposals.

31

Verification of Information

LACERS reserves the right to verify the information in the response. If a firm knowingly and willfully submits false information or other data, the City reserves the right to reject that response. If a contract was awarded as a result of false statements or other data submitted in response to this RFP, LACERS reserves the right to terminate that contract.

32

Contractor History of

Responsibility

A firm will not be recommended for a contract award, regardless of the merits of the response submitted, if it has a history of contract noncompliance with LACERS or any other entity or poor past or current performance with LACERS or any other entity.

33

Proposer Qualifications

LACERS may make investigations as necessary to determine the ability of the proposer to provide required services and comply with the requirements of the RFP.

34

Public Records Act

All responses to this RFP are subject to public disclosure pursuant to the California Public Records

Act

The Act provides generally that all records relating to a public agency’s business are open to public inspection and copying, unless specifically exempted under one of several exemptions set forth in the

Act.

35

Public Records Act

Any proposed contract awards brought before the

Board of Administration will appear on a publicly posted agenda for a public meeting of said Board.

If the proposer considers any portion of the proposal is exempt from public disclosure under the

Act, such protion may be marked

“CONFIDENTIAL.”

LACERS will consider denying public disclosure of any portions so designated.

36

Public Records Act

The submittal of a response with portions marked “CONFIDENTIAL” shall constitute a request for LACERS to consider the material confidential.

LACERS is not liable for any claim for damages if

LACERS determines that the material is not exempt from disclosure, notwithstanding the request to consider the material confidential, and will be disclosed under the laws described above.

37

Confidentiality & Non-Disclosure of Member Information

Any proposer awarded a contract pursuant to this RFP must agree that:

All information provided by LACERS regarding its members and beneficiaries shall remain confidential and private.

38

Contract Guidelines

DEMONSTRATION OF COMPLIANCE

REQUIRED WITH PROPOSAL

39

RFP Warranty

Proposers must complete this warranty/affidavit (Attachment 3) which includes a statement of non-collusion and identifies persons authorized to bind the firm in contracts.

40

Non-Discrimination, Equal Employment

Practices and Affirmative Action Certification

The proposer must sign and submit with their proposal a Nondiscrimination, Equal Employment

Practices and Affirmative Action Certification

Declaration, Composition of Total Workforce Report

(Attachment 4), or a signed version of proposer’s own affirmative action plan which meets all the requirements of the City’s Affirmative Action Plan. If the proposer elects to submit its own plan, it must be submitted to the Office of Contract Compliance (213)

847-2631 for approval.

41

Municipal Lobbying Ordinance

Each proposer is required to read the Los

Angeles Municipal Lobbying Ordinance (Los

Angeles Municipal Code § 48.02) found on the web at: http://ethics.lacity.org/pdf/laws/law_mlo.pdf

. If proposers qualify as a lobbying entity please complete and return the Bidder Certification

CEC Form 50 (Attachment 5) with your proposal.

42

Campaign Contributions and

Campaign-Related Activities

Proposers may not make campaign contributions to and/or engage in in fundraising for certain elected officials or candidates for elected City office from the time they submit the response until either the contract is approved or, for successful bidders, 12 months after the contract is signed.

Bidders are required to complete and submit CEC

Form 55.

City Ethics Commission at (213) 978-1960 or ethics.lacity.org

.

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Business Inclusion Program

LACERS strongly encourages all bid respondents to make an effort to include members of Minority

Business Enterprise (MBE), Women Business

Enterprise (WBE), Other Business Enterprise (OBE),

Small Business Enterprise (SBE), Emerging Business

Enterprise (EBE), and Disabled Veterans-Business

Enterprise (DVBE) groups in any subcontracting work to be performed if awarded the contract.

Bidders must submit with their proposal the

MBE/WBE/ OBE Subcontractor Information Form

(Attachment 7).

44

Contract Guidelines

COMPLIANCE REQUIREMENTS IF AWARDED

A CONTRACT

45

Standard Provisions for City

Contracts (Rev. 03/09)

If awarded a contract, the City of Los Angeles requires its contractors to adhere to the

Standard Provisions for City Contracts (Rev.

03/09). A copy of the Standard Provisions for

City Contracts (Rev. 03/09) is found on the web at: http://www.lacers.org/aboutlacers/request-forproposals/index.html

46

Bonding, Insurance and

Indemnification

If awarded a contract, the respondent will furnish the City evidence of insurance coverage with minimum limits prescribed by LACERS.

Proof of insurance must be submitted in accordance with requirements of the City

Administrative Office Insurance and Bonds

Section prior to contract execution. For more information, visit the City Risk Manager’s website at: http://www.cao.lacity.org/risk/

47

Los Angeles Business Tax

Registration

All contractors of the City of Los Angeles are required to register their business with the

City of Los Angeles Office of Finance and are subject to Los Angeles City Business Tax. For information, visit the Office of Finance website at: http://www.lacity.org/finance/

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Questions

Questions and Answers

Please submit any questions in writing.

Questions and Answers will be posted on the

LACERS website.

LACERS Web Site – http://www.lacers.org/AboutLACERS/RFPs/2012112

4Healthandwelfareconsultant/index.ht.

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