April 16th 2010
I.) Executive Summary
Our Executive summary is a synopsis of all the important parts of our proposal
document. First off is the Scope of Work, where we explain how we will simplify the process of
querying, data mining, and data collection from the Flix2You database system which is the
major problem that was defined by the corporate vice president, Steve LaSalle.
Our Project Plan, is a Gantt chart that shows the major tasks we will have to complete,
their due dates of those tasks, and the tasks must be order in which the tasks must be
completed to move on with the solution for Flix2You. Our Project Resources and Budget, details
the list of required personnel, software, and hardware purchases. In the User section, we
explain the roles and responsibilities of the users of the database. We also enlighten you on the
data access privileges. Then we identify the appropriate level of access that each group of users
will need, clarify the process of changing access privileges, and rationalize the fact that the DBA
is responsible for privilege changes.
Within the Organization of Data, we show you what structure will be used to hold our
extracted dataset. In Database Administration, we make clear the roles and responsibilities of
critical personnel including knowledge of hardware, software, and crucial infrastructure. Inside
Database Backup and Recovery, we detail our plan for backing up data in a secure way, storing
the data until it is needed, and restoring the data in the event it is needed. We also, discuss the
technical issues that may occur while using the site.
Occurring in the Database Access and Security, we highlight the necessary multiple
levels of security: our plan for database security, our sample privacy statement, and any
anticipated legal debacles. For the Dataload, we discuss how we intend to update the data
stored in the proposed database design, how frequently we intend the update to occur, and
when we intend the update to occur, including how long it will take. In Database Reports, our
team demonstrates our ability to create weekly reports that feature specific elements using SQL
queries. The SQL queries will be preloaded into the DBMS, so there will be no need for the
Flix2You management to get their hands dirty and can get quality reports without any
knowledge of SQL. We also include a sample report. Finally, for the Legal Issues, we include our
privacy statement and our terms and conditions that deal with the information, both public and
private, between Flix2You staff and Flix2You customers.
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April 16th 2010
II.) Project Scope
A company has approached us in hopes that Team Dwight could possibly help them in
their quest for a better, more effective database design since they are unsatisfied with their
current database. Flix2You, the company with the database problem already has an effective
ERD that they do not wish us to change.
Their main problem is that they are, “data rich, but information poor,” meaning they
have built-up many years worth of data, but no efficient way to extract the data for analysis.
Along with the database design, they would like a set of rules that allows access to those
employees who need it, assigning privileges, and analysis of data obtained.
The problem that Team Dwight is faced with is that since this company has an existing
ERD that works to your (Flix2You) liking, they are looking for a simpler way to query and mine
data from their already existing ERD.
That is where we come in. As a team, we have decided our best approach to taking on
this task is by denormalizing the existing ERD into two data tables which will not be used by the
Flix2You Company besides querying appropriate data. It will allow the Flix2You Company to
keep their existing ERD which they have grown to know quite well while also allowing for
simpler SQL writing. We understand at Dwight Enterprise that your existing database is to your
liking as is. What you need is a faster and simpler way to access and utilize your data so that
you it can be obtained smarter and faster.
Our denormalized system will give you the timeframe you need to fasten the pace with
your information used for corporate meetings allowing for quicker decision making giving you,
as a company, the chance to beat out your competitors.
Along with our new revamped data analysis system we are supplying you with all the
necessary precautions to have a safe and effective database system. The two parts to these
systems include software and hardware. Included in the software portion are Barracuda OffSite Backup system which will run you $50.00 per month ($600.00 annually), Symantec
Endpoint Protection 11 ($250.00), Oracle 11g which is $12,000.00 (this may seem like a pricey
investment but we assure you Oracle is well-known for one reason – they are the best), and a
copy of SQL Server 2008 (which will be free of charge).
As far as the hardware goes there will be the HP ProLiant DL380 G6 (for $2,500.00), the
Barracuda Backup Server 690 (running $10,000), two 80Gb Western Digital Hard Drives
($80.00), and finally three 640Gb Western Digital Hard Drives (for $240.00). Having these items
on your side will end up putting Flix2You not just on the map, but on top of the world.
2
April 16th 2010
III.) Project Management
Project Plan
Here is a screen shot of all the information from our Gantt chart which depicts roles, milestones and
predecessors needed to complete each task.
And this is a screen shot of the timeline along with the rest of the Gantt chart…
3
April 16th 2010
Project Resources and Budget
Dwight Enterprise is composed of four team members that supply the five essential
positions for the job. Team Dwight consists of four members who each chose their roles
according to what skill set they felt was suited best for them. Ray Plociniak will be the,
“Programmer,” for the database, writing SQL code fitting to the project. Jahn Beavers will take
the position of the, “Project Manager,” overseeing the timeline and overall scope of the
project. Edward Klecha has been chosen to be the, “Database Administrator,” allowing access
to other members of the group that need it through his clearance. All requests for information
access must be cleared through the DBA. Finally, Michael Woelkers will hold the positions of
both the, “Data Analyst,” and, “Quality Assurance,” coordinator.
Staff Costs
Name
Jahn Beavers
Edward Klecha
Raymond Plociniak
Michael Woelkers
Michael Woelkers
Job
Project Manager
Database
Administrator
Programmer
Quality Assurance
Data Analyst
Hourly Cost
$75/hour
$65/hour
Projected Hours
320
320
Cost
$24,000
$20,800
$55/hour
$50/hour
$50/hour
320
320
320
$17,600
$16,000
$16,000
4
April 16th 2010
Total Staff Costs
$94,400.00
Software Costs
Product Name
Barracuda Off-site
Backup
SQL Server 2008
Oracle 11g
Symantec Endpoint
Protection 11
Cost Per Unit
$50.00 per month
Quantity
12
Cost
$600.00
Free
$12,000.00
$250.00
1
1
1
Free
$12,000.00
$250.00
Total Software Costs
$12,850.00
Equipment Costs
Product Name
HP ProLiant DL380 G6
Barracuda Backup
Server 690
Cost Per Unit
$2,500.00
$10,000.00
Quantity
1
1
Cost
$2,500.00
$10,000.00
80GB Western Digital
Hard Drive
$40.00
2
$80.00
640GB Western Digital
Hard Drive
$80.00
3
$240.00
5
Total Equipment Costs
$12,820.00
Project Total Cost
$120,070.00
April 16th 2010
IV.) User Analysis
Users
The corporate leaders of Flix2You by now know what type of system works for them for
their hierarchal structure. But from what our experience tells us, the only employees that
should be touching the infrastructure of Flix2You’s database is the DBA and other trusted, well
educated members of the team. Secretaries and others will be allowed to input new customers
and what not but must honest the dignity of Flix2You as a company. In other words, there is to
be no forging of illegal information.
The only members that are allowed to change anything in the ERD must first go through
the watchful eye of the DBA through reports and meetings to keep productivity moving forward
and making sure every move is the right move as far as it goes with structure.
For querying and data mining information for weekly and monthly reports, all the data is
to be seen in a read-only format unless otherwise authorized by the Flix2You DBA.
Database Views
For viewing purposes and to keep order, a hierarchy will be set up and will not be
broken unless the DBA supervises otherwise.
This picture illustrates the basic structure to how the hierarchy works within the
company excluding departments such as maintenance and the shipping department which will
never get to see any information held within Flix2You’s database. This is a very simple diagram
just to give an example of how the database viewing would work.
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April 16th 2010
KEY –
Any line connecting to another
group goes from a top down
approach so for instance the IT
Members have to ask the DBA
for passage into the database
itself but the DBA does not have
to ask the IT Members if he/she
does not want to.
DBA
IT Members
Receptionist and Non-IT Employees
As far as it goes for maintenance and updating the database information, that would fall
under any type of customer service or receptionist that works at Flix2You. We believe to keep
those people at the places that they are best at so for instance we will not have someone that
queries SQL taking names and personal information from a customer. Keep the employees at
the positions they are best at and were hired to do.
The DBA has almost all the power over everyone that works at Flix2You besides any
CEO, CIO, or other corporate leaders within the business. The DBA should be able to help with
any type of database problem he/she is having and if they can’t figure it out, our services will be
available to them as well as his/her immediate IT staff.
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April 16th 2010
As far as querying and data mining goes, that is IT and DBA territory but when it comes
down to a database infrastructure change, a corporate decision is to be made to insure that the
correct moves are being taken.
V.) Organization of Data
In response to difficulty querying and understanding the data in your current database,
we have decided to take a, “Denormalized,” approach to our creation of your new database
design. Our approach will place your many difficult-to-query tables into three bigger tables
named MOVIE, RENTALS, and CUSTOMER_ACCOUNTS. This approach will make querying your
new database very fast and easy.
Movie
PK
movieID
movietitle
moviecast
downloadable
releaseyear
rent_sale_both
genre
rentalrate
saleprice
Customer_Accounts
PK
accountID
customerID
creditnumber
rentalsID
accountStatus
Rentals
FK1
FK2
movieID
rentalsID
duedate
We have included the SQL statements required to create the new tables:
CREATE TABLE CUSTOMER_ACCOUNTS (
accountID
Int
NOT NULL,
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April 16th 2010
firstname
varchar(30)
Not null,
lastname
varchar(30) not null,
adress
varchar(30) not null,
city
varchar(30) not null,
stat
char(2) not null,
zip
char(5) not null,
creditnumber Char(16) NOT NULL,
accountstatus varChar(10),
CONSTRAINT accountPK
PRIMARY KEY(accountID)
);
CREATE TABLE RENTALS (
movieID Int NOT NULL,
accountID Int NOT NULL,
duedate Datetime
);
CREATE TABLE MOVIES (
movieID Int NOT NULL,
movietitle VarChar(15) NOT NULL,
moviecast VarChar(15) NOT NULL,
downloadable Char(1) NOT NULL,
rent_sale_both Char(1) NOT NULL,
genre Varchar(10) NOT NULL,
rentalrate Money,
salesprice Money,
CONSTRAINT moviePK
PRIMARY KEY(movieID)
);
Along with the SQL required to populate the new tables with a set of sample data:
ALTER TABLE RENTALS
ADD CONSTRAINT movieFK
FOREIGN KEY(movieID)
REFERENCES MOVIES(movieID);
ALTER TABLE RENTALS
ADD CONSTRAINT accountFK
FOREIGN KEY(accountID)
REFERENCES CUSTOMER_ACCOUNTS(accountID);
INSERT into CUSTOMER_ACCOUNTS(accountID, firstname, lastname, adress, city,
stat, zip, creditnumber, accountstatus)values(1, 'Ed', 'Klecha', '2 cherry
street', 'scranton', 'pa', '18515', '1234567890123456', 'good')
INSERT into CUSTOMER_ACCOUNTS(accountID, firstname, lastname, adress, city,
stat, zip, creditnumber, accountstatus)values(2, 'Joe', 'Shmoe', '5 cherry
street', 'tobyhanna', 'pa', '18466', '1235467890123456', 'overdue')
INSERT into CUSTOMER_ACCOUNTS(accountID, firstname, lastname, adress, city,
stat, zip, creditnumber, accountstatus)values(3, 'Jahn', 'Beavers', '7 cherry
lane', 'dickson city', 'pa', '18519', '1004567890123406', 'good')
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April 16th 2010
Insert into MOVIES(movieID, movietitle, moviecast, downloadable,
rent_sale_both, genre, rentalrate, salesprice) values (1, 'Big Daddy', 'Adam
Sandler and Jon Stewart', 'y', 'b', 'Comedy', 5.00, 8.00)
Insert into MOVIES(movieID, movietitle, moviecast, downloadable,
rent_sale_both, genre, rentalrate, salesprice) values (2, 'Elf', 'Will Ferell
and Zoey Daschenell', 'y', 'r', 'Comedy', 5.00)
Insert into MOVIES(movieID, movietitle, moviecast, downloadable,
rent_sale_both, genre, rentalrate) values (3, 'Rush Hour', 'Jackie Chan and
Chris Tucker', 'n', 's', 'Action', 8.00)
Insert into MOVIES(movieID, movietitle, moviecast, downloadable,
rent_sale_both, genre, salesprice) values (4, 'Big Daddy', 'Adam Sandler, Jon
Stewart, and some kid', 'y', 'b', 'Comedy', 5.00, 8.00)
Insert into MOVIES(movieID, movietitle, moviecast, downloadable,
rent_sale_both, genre, rentalrate, salesprice) values (5, 'Unforgiven',
'Clint Eastwood and Morgan Freeman', 'y', 'b', 'Western', 3.00, 5.50);
Insert
Insert
Insert
Insert
Insert
Insert
Insert
Insert
Insert
into
into
into
into
into
into
into
into
into
RENTALS(movieID,
RENTALS(movieID,
RENTALS(movieID,
RENTALS(movieID,
RENTALS(movieID,
RENTALS(movieID,
RENTALS(movieID,
RENTALS(movieID,
RENTALS(movieID,
accountID,
accountID,
accountID,
accountID,
accountID,
accountID,
accountID,
accountID,
accountID,
duedate)
duedate)
duedate)
duedate)
duedate)
duedate)
duedate)
duedate)
duedate)
values
values
values
values
values
values
values
values
values
(1,
(1,
(2,
(2,
(3,
(4,
(5,
(3,
(5,
1,
2,
2,
1,
3,
1,
1,
2,
3,
2010-04-20)
2010-04-25)
2010-04-20)
2010-05-02)
2010-04-21)
2010-04-23)
2010-04-22)
2010-04-26)
2010-04-20);
The preceding SQL script can easily be changed to enter the actual data into your database.
VI.) Database Administration
In the Flix2You IT department a DBA will be chosen and that person will choose one or
two individuals to be their subordinates. The head DBA will oversee all aspects of the database
and his subordinates will continue to work partially in the IT department and oversee the server
and occasionally be assigned tasks if the head DBA needs to distribute the workload. The head
DBA will also need to run checks with Barracuda the backup and recovery company to make
sure the files are being updated correctly. The DBA will be alerted when queries or reports
aren’t being executed properly and will either handle it themselves or assign it to a
subordinate. The DBA must be well versed in Oracle, SQL Server, and know how to maintain
and monitor the server we are acquiring.
Team Dwight has chosen to take the five positions necessary in this project in a
hierarchy-style set up. The team consensus was that, a well structured team supported by a
solid system of checks and balances would help the team flow better and increase the outcome
of the Flix2You project.
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April 16th 2010
Team roles and hierarchy goes as follows…
A.) Project Manager – accountable for all timeframe slots, changing tasks and times as
needed in an orderly manner while keeping the rest of the group informed about how
much time is left for each task and the entire scope of where we are as a team. The
project manager has direct access to all files in accordance with his duties, changing and
alternating anything he sees fit.
B.) Database Administrator – oversees the entirety of the project, pointing out spots
for improvement when necessary. The DBA is held to keep in touch with all the other
members of the group more so than anyone to keep everyone on point and focused on
the project and its outcome. Motivation is key. The DBA has direct access to all files but
is not allowed to alternate any files without consulting two or more members of the
group (one needing to be the member in which his field is in question. In example, if the
DBA wishes to change the amount of time spent on writing SQL statements, he must
consult the Project Manager and then any other of the two members of the group).
C.) Data Analyst – in charge of considering what company executive moves should be
taken in following the data that has come through in the past. The data analyst will be a
determining factor in where the company (Flix2You) is headed. The Data Analyst has
direct access to all data files kept on record however, the information must be kept
confidential for legal reason to avoid mishaps.
D.) Quality Assurance – this position in the team must be in close contact with the Data
Analyst (who is the same person) so that the data being extracted and used is being
used properly in accordance to the wishes of the board of Flix2You. This position is so
that the work that is being done is what is sought after so that the finished product will
be to the best possible quality. Quality Assurance has direct admission to the data,
however also keeping it secret.
E.) Programmer – the Programmer for the Flix2You database will be writing the code so
that the database exports the information in a well organized, neat, and speedy
manner. The Programmer will be allowed to see the data files (keeping them
confidential) in order to see what needs to be done however, will not be allowed to
change any data without permission from the Data Analyst and DBA.
Overall, the group is to keep in close contact with each other as much as possible, giving
each member of the team the time and patience needed to finish the project to the best of our
abilities. Flix2You will be given a copy of all of our work and immediately informed of any
11
April 16th 2010
changes in our plans or working patterns. Any accessing of un-specified files from one member
to another must pass through the DBA. If DBA wants entrance into any files, two of the
remaining three members must allow this in order for it to pass. Most importantly, all this
information, about the subscribers of Flix2You as well as their database design is not to be
discussed outside of Team Dwight to avoid any legal debacles.
Data Backup and Recovery
Data backup and recovery is one of the most important areas a company should invest time
and resources into. Although most companies agree with this statement, it still remains as one
of the most over looked design areas. Here at Dwight Enterprise we want to give you peace of
mind that all of your valuable data is safe, secure, and prepared for the unforeseen. From our
experience with backup solutions, Barracuda Networks Inc. is the way to go. Their system not
only backups your data on sight via a server mounted system, but also backups your data to
two off sight locations in two different geographical locations. This way you have your on site
backup for quick recovery at local network speeds and the ability to fall back on the secure off
site backups if the need every arises to use them as seen in Figure 1 below.
Figure 1
The following is feature list pulled directly from Barracuda's website:Backup Solution
The Barracuda Backup Service combines automatic local data backup via the Barracuda Backup
Server with secure online backup to two redundant data centers in separate geographic
locations. The Barracuda Backup Service copies data from any computer or storage platform
and provides fast local storage and restores. The Barracuda Backup Service safely maintains
backup data offsite using efficient replication techniques designed to conserve bandwidth and
minimize the cost of disaster recovery. Other capabilities include:

Automatic Backups. Administrators set the schedule for how often backups should run
throughout the day. This eliminates the risks associated with manual backup.
12
April 16th 2010

File System Support. The Barracuda Backup Server supports a flexible range of
connectivity options for backing up data from network file systems including CIFS
(Windows), SSHFS (Mac and Linux/Unix) and NCP (Novell).

Windows System Support. Backup agent software is included with the Barracuda Backup
Service to capture System State backups of servers running Windows Server 2003 & 2008
(standard, enterprise and SBS editions), Windows Storage Server 2003, Windows Vista and
Windows XP.

Exchange Support. Backup agent software is included with the Barracuda Backup Service
to backup Microsoft Exchange Server 2000, 2003 and 2007.

Microsoft SQL Server Support. Backup agent software is included with the Barracuda
Backup Service to backup Microsoft SQL Server 2000, 2005 and 2008.

Full Local Backup. The Barracuda Backup Server offers sufficient storage for a complete
copy of an organization’s current and historical data.

Fast Local Restore. Administrators can restore data directly from the Barracuda Backup
Server at local network speeds. This is the quickest way to recover lost data or recreate
historical data.

Secure, Redundant Replication. Multiple layers of encryption, including AES 256-bit,
protect the integrity of data transferred offsite. Barracuda Networks’ two offsite data
centers use highly redundant disk-based hardware in a fully encrypted and secure format.

Alert Notifications. The Barracuda Backup Service automatically provides email alerts to
administrators when service issues are detected. Notifications are sent when errors or file
warnings are detected in backups or, when files are missing.
Regulatory Compliance. The Barracuda Backup Service encompasses the security
requirements to cover a wide range of industry-specific regulations, such as HIPAA for the
healthcare industry, and Gramm-Leach-Bliley for financial organizations.

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April 16th 2010
Data Access and Security
In order to secure the database so that only people who have the correct
login/password can access the data, we will be utilizing SSL (Secure Sockets Layer) in both the
server and the client sides of the Flix2You website. SSL is the standard in securing web-systems
and uses a 256-bit encryption (the strongest available). In addition, SSL is compatible with all
commercial web browsers (Firefox, IE…).
Legal Disclaimer
We do not warrant that any of the software used and or licensed in connection with our
watch now feature will be compatible with other third party software nor do we warrant that
operation of our watch now feature and the associated software will not damage or disrupt
other software or hardware.
We reserve, in our sole and absolute discretion, the right to features entirely from the
Flix2You service or to limit, condition, terminate, charge for or otherwise modify your use of
our website at anytime without notice; provided however, we will give you notice before we
institute any additional charges for the new or old features
In response to requests from content providers, or due to technical limitations, or for
any reason in our sole and absolute discretion, and without prior notice to you, some or all
movies may not be viewed, or may cease being viewable, through the watch now feature on
some or all personal computers.
We are not responsible for any lost or stolen user information.
You must be 18 years of age or older to become a member of the Flix2You service.
While individuals under the age of 18 may use our service, they may do so only with the
involvement of a parent or legal guardian. While Flix2You does distribute products that may be
watched by children, we do not intentionally seek to collect information from individuals 13
years of age and younger.
Unless otherwise specified, our DVD rental service and the content on the Flix2You
website, including content viewed through our watch now feature, are for your personal and
non-commercial use only and we grant you a limited license to access the Flix2You website for
that purpose. You may not download (other than through page caching necessary for personal
use), modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license,
create derivative works from, or offer for sale any information contained on, or obtained from,
14
April 16th 2010
the Flix2You website, including but not limited to information contained within a member or
members' Queue, without our express written consent. Flix2You does not promote, foster or
condone the copying of DVDs, digitally delivered content, or any other infringing activity.
You may not use any Meta tags or any other, "hidden text," utilizing the Flix2You name
or trademarks without our express written consent. Any unauthorized use of the Flix2You
website or its contents will terminate the limited license granted by us to you.
Data Load
Due to the increasing traffic your company experiences on your website, designing a plan to
keep this new repository up to date is important. It is obvious that we do not want to bog down
the website and give users an excuse to not visit and use Flix2You. To work around eating up
too much bandwidth, we suggest a daily update on off-peak hours that will only take a few
minutes. A possible schedule would be utilizing only 15% of the bandwidth for a few minutes
every morning between the hours of 3 a.m. and 4 a.m. This will mostly eliminate any visible
speed changes, experienced by users, on the Flix2You website. We, at Dwight Enterprise,
believe this is the best approach to keep your new system running efficiently and keeping your
customers satisfied and eager to return.
Website
Existing
Database
Off-peak hour updating (3am-4am)
New Repository
for Querying and
Report Writing
15
New Repository
April 16th 2010
V.) Accessing and Analyzing the Data
accountIDName
Action
accountID Name
3
Jahn Beavers
2
Joe Shmoe
2
Joe Shmoe
2
Joe Shmoe
1
Ed Klecha
1
Ed Klecha
1
Ed Klecha
3
Jahn Beavers
1
Ed Klecha
Comedy
Western
Above is an example of a simple report from the database that shows which movie genre is
being watched by which customer. This is an example of how our new denormalized system
can help push out faster queries.
VI.) Legal Issues
Privacy Statement
As a part of our electronic company base, Flix2You may request some personal
information that will be used in our database to monitor you, the user, to run Flix2You in the
most efficient and effective way possible. Personal information requests include (but are not
limited to): Name, login name, login password (for verification reasons), phone number, email
address, financial information (for payment options), and age (for movie rating verification).
The usage of your personal information is confidential and for our company’s eyes only.
We, as a company are legally bound to a vow of silence and will not breach our silence to any
company that is not Flix2You. We assure you that your information is in safe hands and we will
go to full lengths to verify each user is that user and that user only.
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April 16th 2010
Along with personal information, since our company is purely cloud-based, some
computer information will be needed to transfer data files for the client’s viewing purposes.
Honor and integrity is the name of our game. There will be no breaching of contract by
any of our affiliates by any means. If there are any of our statements that are in question about
our contract laws or integrity issues, please contact our, “legalsquad@flix2you.com .”
Questions will be answered promptly and with our best knowledge possible at that time.
Terms and Conditions of Usage
If you agree to our company’s use of your personal information, you have come to the
understanding that we, as a company, are in control and are subject to change any part of our
policy as we see fit due to expansion of knowledge to better our company as a whole. At no
time are we required to update your company of our policies and terms of use. However, a
virtual update copy will be held online, at our website found here:
http://www.dwightdatabase.com/policy.
VII.) List of References
Http://www.cdw.com/shop/search/results.aspx?wclss=S1&Brand=HP&key=DL380|G5&SortBy=MostRelevant&cm_mmc=acquirgy-_-Google-_-Server-_HP_DL380_G5_Server&AcquirgyID=12503024. Web.
Kroenke, David, and David J. Auer. Database Processing: Fundamentals, Design, and
Implementation. 11th ed. Boston: Prentice Hall, 2010. Print.
Barracuda Networks / Spam & Virus Firewall / Web Filter / Web Application Firewall / Load
Balancer / Email Archiver | BarraGuard.com. Web. 28 Mar. 2010. http://Barraguard.com
17
April 16th 2010
Hallock, Brian, Michael Wademan, George Stevens, and Chris Cunningham. Netixx Proposal
Example. Tech. Print.
Slangan, Rebecca, Nira Jailil, John Lover, Tim Van Doren, and Jeff Kondash. Proposal to NOMO
Auto Group. Tech. Print.
"Database 11g | Oracle Database 11g | Oracle." Oracle 11g, Siebel, Sun, PeopleSoft | Oracle,
Software. Hardware. Complete. Web. 16 Apr. 2010.
<http://www.oracle.com/us/products/database/index.html>.
"Hhgregg Appliances & Electronics." Hhgregg.com Appliances & Electronics. Web. 16 Apr. 2010.
<http://www.hhgregg.com/>.
"Symantec - AntiVirus, Anti-Spyware, Endpoint Security, Backup, Storage Solutions." Symantec AntiVirus, Anti-Spyware, Endpoint Security, Backup, Storage Solutions. Web. 16 Apr. 2010.
<http://www.symantec.com/index.jsp>.
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