2024-10-28T03:52:00+03:00[Europe/Moscow] en true <p>What is <strong>strategic planning</strong>?</p>, <p>Strategic planning starts with a ___. It reflections the firm's vision, purpose and values.</p>, <p>Mission statements usually focus on ___.</p>, <p>What is a <strong>critical success factor</strong>?</p>, <p>What is the overall aim of a <strong>SWOT analysis</strong>?</p>, <p>Careful planning can help assure that:</p>, <p>What are some examples of traditional text-based methods for strategic planning?</p>, <p>What is a <strong>business case</strong>?</p>, <p>A business case should be ___.</p>, <p>What are some questions the business case should answer?</p>, <p>The starting point for most information systems project is called a ___.</p>, <p>What are the six main reasons for a systems request?</p>, <p>Name some examples of stronger security controls?</p>, <p>What is an example of a hardware-based security control?</p>, <p>In addition to being secure, data must also be ___.</p>, <p>Systems requests often are aimed at improving service to customers or users within the company. True or false?</p>, <p>Name the <strong>internal factors </strong>affecting systems projects.</p>, <p>Name the <strong>external factors </strong>affecting systems projects.</p>, <p>What does a SWOT analysis examine?</p>, <p>What is the benefit to using CASE tools for strategic planning?</p>, <p>What is <strong>blockchain</strong>?</p>, <p>When the IT department is overloaded with systems requests, many organizations assign responsibility for evaluating requests to a group of key managers and users. What is this group called?</p>, <p>What does a properly designed <strong>systems request form </strong>do?</p>, <p>When are <strong>systems request tools </strong>usually used. And what do they do?</p>, <p>A <strong>systems review committee </strong>typically consists of ___, ___ and ___.</p>, <p>Why is a systems review committee important for big companies?</p>, <p>What does <strong>operational and economic feasibility </strong>mean?</p>, <p>What are <strong>tangible and intangible benefits </strong>and name some examples.</p>, <p>What does <strong>technical and schedule feasibility </strong>mean?</p>, <p>The highest priority goes to project requests that provide the greatest benefit, at the lowest cost, in the shortest period of time. True or false?</p>, <p>What are some factors that affect priority?</p>, <p>What are <strong>discretionary and nondiscretionary projects</strong>?</p>, <p>What are the steps of <strong>preliminary investigation</strong>?</p>, <p>How should a preliminary investigation report be formatted?</p> flashcards
Systems Analysis & Design, Chp. 2 - Analyzing the Business Case

Systems Analysis & Design, Chp. 2 - Analyzing the Business Case

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  • What is strategic planning?

    The process of identifying long-term organization goals, strategies and resources.

  • Strategic planning starts with a ___. It reflections the firm's vision, purpose and values.

    Strategic planning starts with a mission statement. It reflections the firm's vision, purpose and values.

  • Mission statements usually focus on ___.

    long-term challenges and goals.

  • What is a critical success factor?

    A goal that must be achieved to fulfill the company's mission.

  • What is the overall aim of a SWOT analysis?

    To avoid seeking goals that are unrealistic, unprofitable or unachievable.

  • Careful planning can help assure that:

    - the project supports overall strategy and operational needs

    - the project scope is well defined and clearly stated

    - the project goals are realistic, achievable, and tied to specific statements, assumptions, constrains, factors and other inputs.

  • What are some examples of traditional text-based methods for strategic planning?

    - Microsoft Excel

    - Microsoft Word

  • What is a business case?

    It's the reasons, or justifications for a proposal. To perform the review, the analyst must consider the company's overall mission, objectives, and IT needs.

  • A business case should be ___.

    comprehensive and easy to understand. It should describe the project clearly, provide the justification to proceed, and estimate the project's financial impact.

  • What are some questions the business case should answer?

    - Why are we doing this project?

    - What is the project about?

    - Are there any risks involved?

    - How will we measure success?

    - What alternatives exist?

  • The starting point for most information systems project is called a ___.

    The starting point for most information systems project is called a systems request.

  • What are the six main reasons for a systems request?

    - stronger controls

    - more support for new products and services

    - reduced cost

    - more information

    - better performance

    - improved service

  • Name some examples of stronger security controls?

    - passwords

    - user access

    - encryption

  • What is an example of a hardware-based security control?

    - biometric devices; can identify a person by a retina scan or by mapping a fingerprint pattern.

  • In addition to being secure, data must also be ___.

    accurate.

  • Systems requests often are aimed at improving service to customers or users within the company. True or false?

    True.

  • Name the internal factors affecting systems projects.

    - Strategic plan: sets the overall direction for the firm.

    - Top managers: usually initiate large-scale projects.

    - User requests: because they rely heavily on information systems, they're likely to request IT services and support.

    - IT department: they make recommendations based on their knowledge of business operations and technology trends.

    - Existing systems and data: errors/problems can trigger requests for systems projects.

    - Company finances: company's financial status can affect systems projects.

  • Name the external factors affecting systems projects.

    - Technology: changing technology can dramatically reshape existing business operations.

    - Suppliers

    - Customers

    - Competitors: competition drives many information systems decision.

    - The economy: economic activity has a powerful influence on corporate information management.

    - Government: federal, state and local government regulations can directly affect the design of corporate information system.

  • What does a SWOT analysis examine?

    The firm's technical, human and financial resources.

  • What is the benefit to using CASE tools for strategic planning?

    More consistency, better quality and much less effort for the SA.

  • What is blockchain?

    Technology that manages supply chains. It provides a distributed ledger system that is efficient, secure and transparent.

  • When the IT department is overloaded with systems requests, many organizations assign responsibility for evaluating requests to a group of key managers and users. What is this group called?

    A systems review committee or a computer resources committee.

  • What does a properly designed systems request form do?

    It streamlines the request process and ensures consistency.

  • When are systems request tools usually used. And what do they do?

    Used when the number of requests submitted becomes significant. They can be used to help manage the workflow and allows requests to be tracked and analyzed.

  • A systems review committee typically consists of ___, ___ and ___.

    the IT director, several managers and representatives from other departments.

  • Why is a systems review committee important for big companies?

    Because it provides a variety of experiences and knowledge, they can establish priorities more effectively.

  • What does operational and economic feasibility mean?

    Operational: the proposed system will be used effectively after development. Does management support the system, do users support the project? Fact-finding can be used here.

    Economic: the projected benefits > the estimated costs (TCO).

  • What are tangible and intangible benefits and name some examples.

    Tangible: benefits that can be measured in dollars. Ex. a decrease in expenses and an ^ in revenue. A new scheduling system that reduces time.

    Intangible: advantages that are difficult to measure in dollars but still important. Ex. A user-friendly system that improves employee job satisfaction.

  • What does technical and schedule feasibility mean?

    Technical: the technical resources needed to develop, purchase, install or operate the system. Should identify the hardware, software, and network resources.

    Schedule: a project that can implemented in an acceptable time frame.

  • The highest priority goes to project requests that provide the greatest benefit, at the lowest cost, in the shortest period of time. True or false?

    True; this is after rejecting multiple systems requests.

  • What are some factors that affect priority?

  • What are discretionary and nondiscretionary projects?

    Discretionary: projects where management has a choice in implementing them. Ex. creating a new report for a user.

    Nondiscretionary: projects where no choice exists. Ex. adding a report required by a federal law.

  • What are the steps of preliminary investigation?

    1. Understand the problem opportunity - SA create a business profile which describes the current business processes and functions.

    2. Define the scope and constraints - scope means to define the specific boundaries, or extent of the project. A general project scope is at risk of project creep. A constraint is requirement/condition that the system must satisfy.

    3. Perform fact finding - analysts gather data about usability, costs, benefits and schedules.

    4. Analyze usability, costs, benefits and schedule data.

    5. Evaluate feasibility.

    6. Summarize the results and recommendations.

  • How should a preliminary investigation report be formatted?

    - introduction

    - systems request summary

    - findings

    - recommendations

    - project roles

    - time and costs estimates

    - expected benefits

    - appendix