2025-01-07T21:18:58+03:00[Europe/Moscow] en true True or False: Mobile device batteries degrade over time, True or False: A swollen battery is an explosion risk, What should you do in the event of a faulty battery?, What is the first step in repairing a broken screen?, What are 4 possible causes of improper charging?, Why might a cellular device have no signal?, What can you try in the event of Wi-Fi issues?, Define and describe LCI, What are the first 2 steps in dealing with a wet phone?, True or False: Rice is the best medium for drying a phone, True or False: You should intermittently check the phone for functionality while it is drying, What is the most common result of a phone overheating?, What should you try first in the event the digitizer is not working?, True or False: The charging/data port is modular and can be replaced, What should you try to address cursor drift? flashcards
CompTIA A+ Core 1: Troubleshooting Mobile Devices

CompTIA A+ Core 1: Troubleshooting Mobile Devices

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  • True or False: Mobile device batteries degrade over time
    True
  • True or False: A swollen battery is an explosion risk
    True
  • What should you do in the event of a faulty battery?
    Stop using the device immediately and properly dispose of it
  • What is the first step in repairing a broken screen?
    Backup the device
  • What are 4 possible causes of improper charging?
    Bad cable, obstruction in the charging interface, damage of the charging interface, broken power adapter
  • Why might a cellular device have no signal?
    It is most often determined by the availability of cellular networks in the area
  • What can you try in the event of Wi-Fi issues?
    Reconfigure the channels
  • Define and describe LCI
    A Liquid Contact Indicator is a substance present in many phones that indicates if liquid has infiltrated the device
  • What are the first 2 steps in dealing with a wet phone?
    Power it down, remove everything possible
  • True or False: Rice is the best medium for drying a phone
    False - Rice is marginally effective, silica gel is best
  • True or False: You should intermittently check the phone for functionality while it is drying
    False - Wait at least a day before doing anything, the longer the better
  • What is the most common result of a phone overheating?
    Shutting down
  • What should you try first in the event the digitizer is not working?
    Hard reset
  • True or False: The charging/data port is modular and can be replaced
    False - The port is integrated into the system board
  • What should you try to address cursor drift?
    Run a touch calibration app