Flashcards: Management

Operations management is an area of management concerned with designing and controlling the process of production and redesigning business operations in the production of goods or services.

Procurement is the act of finding, acquiring, buying goods, services or works from an external source, often via a tendering or competitive bidding process.

A data flow diagram (DFD) is a graphical representation of the "flow" of data through an information system, modelling its process aspects.

A facilitator is someone who engages in the activity of facilitation.

Advanced case management (ACM), also known as dynamic or adaptive case management, refers to the coordination of a service request in finance, health, legal, citizen or human resources-related matters, on behalf of a subject such as a customer, a citizen, or an employee.

The critical path method (CPM) is an algorithm for scheduling a set of project activities.

Crisis management is the process by which an organization deals with a major event that threatens to harm the organization, its stakeholders, or the general public.

Customer service is the provision of service to customers before, during and after a purchase.

Decision theory (or the theory of choice) is the study of the reasoning underlying an agent's choices.

The phrase democratic centralism identifies the principles of internal organization used by Leninist political parties.

An intranet is a private network accessible only to an organization's staff.

A management buyout (MBO) is a form of acquisition where a company's existing managers acquire a large part or all of the company from either the parent company or from the private owners.

Organizational culture encompasses values and behaviours that "contribute to the unique social and psychological environment of an organization.

Scientific management, also called Taylorism, is a theory of management that analyzes and synthesizes workflows.

Hazard analysis and critical control points or HACCP (/ˈhæsʌp/) is a systematic preventive approach to food safety from biological, chemical, and physical hazards in production processes that can cause the finished product to be unsafe, and designs measurements to reduce these risks to a safe level.

Information management (IM) concerns a cycle of organisational activity: the acquisition of information from one or more sources, the custodianship and the distribution of that information to those who need it, and its ultimate disposition through archiving or deletion.

A best practice is a method or technique that has been generally accepted as superior to any alternatives because it produces results that are superior to those achieved by other means or because it has become a standard way of doing things, e.

A community of practice (CoP) is a group of people who share a craft and/or a profession.

Just-in-time (JIT) manufacturing, also known as just-in-time production or the Toyota production system (TPS), is a methodology aimed primarily at reducing flow times within production system as well as response times from suppliers and to customers.

Management by objectives (MBO), also known as management by results (MBR), was first popularized by Peter Drucker in his 1954 book The Practice of Management.

An organizational structure defines how activities such as task allocation, coordination and supervision are directed toward the achievement of organizational aims.

In general, compliance means conforming to a rule, such as a specification, policy, standard or law.

A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction.

Subsidiarity is a principle of social organization that originated in the Roman Catholic Church.

ARIS (Architecture of Integrated Information Systems) is an approach to enterprise modeling.

Product management is an organizational lifecycle function within a company dealing with the planning, forecasting, and production, or marketing of a product or products at all stages of the product lifecycle.

Human reliability (also known as human performance or HU) is related to the field of human factors and ergonomics, and refers to the reliability of humans in fields including manufacturing, medicine and nuclear power.

Managed services is the practice of outsourcing on a proactive basis management responsibilities and functions and a strategic method for improving operations and cutting expenses.

Innovation management is the management of innovation processes.

The balanced scorecard (BSC) is a strategy performance management tool – a semi-standard structured report, supported by design methods and automation tools, that can be used by managers to keep track of the execution of activities by the staff within their control and to monitor the consequences arising from these actions.

In a meeting, two or more people come together to discuss one or more topics, often in a formal setting.

Supervision is an act or instance of directing, managing, or oversight.

A supervisory board or supervisory committee, often called board of directors, is a group of individuals chosen by the stockholders of a company to promote their interests through the governance of the company and to hire and supervise the executive directors and CEO.

The following outline is provided as an overview of and topical guide to management: Management – act of allocating resources to accomplish desired goals and objectives efficiently and effectively.

Narcissism in the workplace is a serious issue and may have a major detrimental impact on an entire organization.

Executive compensation or executive pay is composed of the financial compensation and other non-financial awards received by an executive from their firm for their service to the organization.

Process management in civil engineering and project management is a .

Central administration is the leading or presiding body or group of people, and the highest administrative department which oversees all lower departments of an organization.

Continuous-flow manufacturing, or Repetitive-Flow Manufacturing, is an approach to discrete manufacturing that contrasts with batch production.

Community management or common-pool resource management is the management of a common resource or issue by a community through the collective action of volunteers and stakeholders.

A strategic group is a concept used in strategic management that groups companies within an industry that have similar business models or similar combinations of strategies.

In environmental accounting, defensive expenditures are expenditures that seek to minimise potential damage to oneself.