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Flashcards: CompTIA A+ Core 1: Troubleshooting Printers
What is the first step in troubleshooting a printer?
Run a test page or diagnostic
What might cause vertical lines in an Inkjet printer?
Clogged or obstructed print heads
What might cause vertical lines in a laser printer?
Scratches on the drum
What might cause faded or blank prints?
Low toner or ink
What might cause double/echo images or speckling?
Laser printing drum is dirty
What might cause garbled print?
Incorrect driver or printer language
Why might toner smudge or not stick to the paper?
The fuser assembly is malfunctioning
Why might a printer jam consistently or crease the paper?
The paper is the wrong type
Why might prints become stuck in the queue?
A corrupted print job may be holding up the line
Why might a printer make violent noises?
Trick question, this will depend on the type of printer