Before & Beginning of interview: Preparation, establishing relation, identify the reason of consultation

4) Avoided questions:

• Avoid complex questions (to be understood)

• Avoid several questions in one (confusing) [did you have pain in your chest? Was your cough related to this pain? Did it affect your routine physical activities?

• Avoid leading questions (imposes your opinion & mislead diagnosis): can be used to;

• Open / stimulate conversation (encourage rapport)

• Influence patient to agree with interviewee

• Influence the respondent

closing (ending) the interview:

• understanding properly his medical condition

• instructions & prescriptions should be written clearly & accurate recall

• whole treatment plan should be clearly understood for a shared decision making

• future planning & date for next meeting should be decide

Learn: Medical psychology