EMC India Center of
Excellence (COE)
September 2007
© Copyright 2006 EMC Corporation. All rights reserved.
1
India as a global R&D hub..
 India emerging as R&D hub for some of the largest IT companies in
the world.
– 25 per cent of fresh global investments being made to R&D centres in India.
– India R&D centre is largest facility outside the US or Europe for many companies
such as EMC, Microsoft, Oracle, Cisco, Intel, Adobe, STMicroelectronics (STM), SAP..
 Big investments announced in India:
– Of 28 companies that outlined their investment plans, 17 have already infused capital.
6 of these companies have committed over US$ 1 billion each towards their India
operations.
– EMC is largest information infrastructure lab outside US; invested an additional
US$250 million in India, doubling total investment to US$500 million by 2010.
* Source: Ministry of Communications and IT
© Copyright 2006 EMC Corporation. All rights reserved.
2
EMC’s R&D Journey in India
Acquired SanWare and
set-up India D’ment
and Support Center
EMC India becomes wholly
owned subsidiary of EMC.
R&D headcount triples.
Partnerships expanded.
2004
EMC India becomes wholly
owned subsidiary of EMC.
R&D headcount triples.
Partnerships expanded.
2007
2005
2003
2002
Consolidation and Growth for
India R&D
2006
Inaugurated new EMC India
Software D’ment & Support
Centre
India COE: A high-end
R&D innovation hub
R&D Growth 2003 – ’07
© Copyright 2006 EMC Corporation. All rights reserved.
3
Business Groups at India COE
 Infrastructure Software Group (ISG)
 Information Management Software Group
(IMSG)
 Resource Software Management Group
(RMSG)
 Content Management & Archiving (CMA)
 Symmetrix Software Group (SPEA)
 Fortress
 RSA
 VMWare
 Global Services
 Support Functions:
– Global IT
– Finance Shared Services
– HR
– Marketing Communications
– Administration
© Copyright 2006 EMC Corporation. All rights reserved.
store intelligently
protect against loss and misuse
optimize infrastructure, management
and service levels
leverage information assets to create
new value
EMC’s Information Infrastructure Portfolio
4
India COE: Current State
Optimize
BU
Leverage
Captive Partner
Store
BU
Cap
tive
Part
ner
Customer
support
50
438
CMASymmetrix
165
70
Residency
Complete ownership of many key modules within ECC:
OM/LM for Unix & Windows -- QA (Owned by EMC India)
• Ownership of Celerra, Centera, CLARiiON, HDS, HPXP, •NetApp
• SRDF/CE -- QA (Owned by EMC India) MS
management
• SMI Provider -- QA (Owned by EMC India),
Build, Install
Practice
• Ownership of Host, VMWare, Backup & Database management
• VSS/VDS Provider -- QA (Owned by EMC India), Build, Install
• Most complicated views in ECC Console – Free Space, Path
Protect
Store
CMAby EMC India),
• TimeFinder
Integration Module -- QAOptimize
(Owned
Details,
L
• Development, Build, Install
Practice
• Relationship
RSAStorageScope,
• SRM Leverage
-- QA (Owned by EMC India), Development, Build, Install
• Joint ownership with other sites – Repository,
BU Capti Part
• Federation
- Everest
management,
Development,
• CLAR/OSL
-- (Product
QA (Owned
by EMC
Development,
ECC-API,
BU India),
Capti
PartQA, Build, Install
End
to
End
ownership
of
full
products
ve
ner
Documentation,
Release
engineering)
• Emulator -- QA (Owned by EMC India),ve
Development,
• SAN Manager, Performance Manager
ner Build, Install
• AppConnectors
completely
owned
in India
• Access
Management
- Partial
product mangement,
development, QA,
• uCode
-- EVT (Early
Verification
Testing), Development
• A full-time Program Manager
for India
IMS 159
59 co-operation
• UCF owned
of India Documentation,
Release engineering,VMw
architecture)
• Development & QA alignment
– Betterout
& faster
S
O
•
CMSPI
owned
out
of
India
G
ISG
turnaround
are
• Documentum
Reporting
Services
product
Invista
& PowerPath
• QA Automation completely
staffed in India
– Increasing
number
of completely owned of India. Will be included
ISG 97
in D7 22
• Design, development, QA, testing
RMS 135
test
• ASSAP
• &Development (, QA, Sustenance
• cases automated
and
the
whole
deployment,
execution
G (Hot fixes, patches, Request Patch
Sym 100
• CSSAP Repository manager • Quotation - owned completely)
reporting is
m
• CSSAP
• done on a portal implemented
byIVRC
this team.
P
•
SAP
Archiving
Soft
IMSG
ECC6.0
• EBMS
• Deliver key features of ECC 6.0
Othe
400
SME Work
• Protect
NMI - Networker Module for Informix
• Working on a service
pack for ECC 5.2
• Design, Bug fixing, QA, testing,
knowledge
transfers,
bugfor
fixing
rs hot-fixes.
• NMS
- Networker
Module
Sybase
• Handling customer
•
LDAP
in
content
server
is
owned
completely
owned
out
of
India
(Content
Server)
• DX-SM - owned last version.
Don't
own current
version completely.
SMARTS
BU
Capti
Partner
Fortr
22
•
SAP
Archiving
owned
out
of
India
• Meditech
• Own all products: Design, development, Testing, sustenance,
ve (Webtop) owned in India
• Right to Left support in Platform Clients
ess
release,
•
Ports
and
Certs
QA
owned
out
of
India
• documentation, do half product management RSA
135
130
• IPv6 Management Suite • IPv6 support for CMA products is owned
• IP Availability Manager
Sustenance
Activity • IP Performance Manager
(IIPM)
•
Customer
• Cisco Device Fault Manager (DFM) engagements, escalations, bug fixing, testing
• D6 SP1 service pack releases (shipped in December)
© Copyright 2006 EMC Corporation. All rights
reserved.
• Ports
and certs QA
5
Establishing an innovation eco-system at India COE
• Encouraging knowledge capturing and IP generation
- 15 patents filed from India COE.
- More than 60 submissions from India COE for the ‘Innovative Showcase Ideas
Competition’ held during EMC’s Innovation Conference.
• Building domains of expertise for deep subject capabilities.
– Storage management, resource & network management, security, content
management and archival
– Involved in design, development, QA & release of EMC flagship products
• Innovation through Collaboration
- Quality Assurance & Developer Communities: Leveraging expertise across product
groups and promoting a knowledge sharing and continuous process improvement
© Copyright 2006 EMC Corporation. All rights reserved.
6
India COE Purpose
India COE,
 the best in class products engineering and services organization
(Excellence)
 the choice employer for great people to realize their potential (People)
 the leader in innovation, solutions & product integration (Innovation)
 the center of emerging market products (Growth)
© Copyright 2006 EMC Corporation. All rights reserved.
7
Our Differentiators – COE Management Team
Name & Title
Background
Manages India COE
Sarv Saravanan
MD & VP - India COE
Has more than 17 years experience in the IT industry. Spent 10 years at Microsoft. Was former MD
of Microsoft Global Services Center India Pvt Ltd.
Has a Masters degree in Computers Science
Over 22 years of experience in software development and engineering,
Deepak Visweswaraiah
Director – IMSG
Was Senior Director - Operations of i2 Technologies. Been in various senior management and
engineering roles at PharmQuest Corp., LSI Logic, Adobe Systems, and Interactive Network.
Holds a M.S. in Engineering from University of Texas and an MBA from University of Phoenix.
Sreedharan Sankaran
Director – CMA
•To be added
•Over 20 years of experience in technology products & services industries.
Niranjan Maka
Director – RSA India R&D
•Set up 2 technology practices for ITC as General Manager. Started start his own company –
General Automata for healthcare and banking solutions. Also worked with Siebel Systems Inc in
San Mateo and held various engineering and management positions at TCS.
•Holds a Masters degree in Engineering from IIT-Madras.
•Over 20 years of experience in embedded systems, telecom management, networking and
storage I/O related areas.
Phalachandra HL
Director of Symmetrix
Software Group
•Spent 11 years at HP and worked in companies such as HCL-HP and Bharat Electronics. Was
General Manager of the Storage I/O section at HP and responsible for FC, SCSI, IO Infrastructure,
LVM products. Also also led the Managed Services Quality Assurance and HP platform
Manageability Firmware teams.
•Phala has a Bachelors degree in Engineering from Karnatak University and a Masters degree from
BITS Pilani.
•Responsible for building customer technical support operations in India COE.
Photo
Required
Ramesh Kalanje
Director - Global
Services
© Copyright 2006 EMC Corporation. All rights reserved.
•Been with EMC for over eight years. Spent four years in EMC’s Premium Services organization
under Global Services in North America. Has held several roles in product development and
services.
•Educational Background – To be added
8
Our Differentiators.. COE Management Team (Cotd.)
Name & Title
Background
•Over 13 years of experience in product development, project management and end-to-end
delivery of storage and telecom software applications.
Sanjay Swami
To be added
Manager - Fortress
•Has led one of the EMC ControlCenter product development team from India for over two years.
Has worked at Huawei Technologies where he was responsible for the development of telecom
applications in Next Generation Network domain, quality improvement and metrics program. Has
managed several telecom software product development efforts in the network domain at
Siemens.
•Educational Background: To be added
To be added
Pramod Fernandes
Director – Human
Resources
NV Umesh
Director – Finance &
Shared Services
Director – Business
Strategy and Product
Management
© Copyright 2006 EMC Corporation. All rights reserved.
•To be added
•Umesh is a qualified Chartered Accountant and has over <to be added> years of experience in
finance and business operations experience.
•Been with ANZ Operations & Technology Pvt. Ltd. for over 10 years and has been Senior
Finance Controller in ANZ’s India Operations. Had his own consulting business as a practicing
chartered accountant.
•
9
Our highly skilled workforce..
Experience Profile:
Education Profile
CA/ICWA, 0.77%
32.26%
35%
MA/Mcom, 0.77%
Diploma, 3.85%
30%
Law, 0.58%
BA/Bcom, 4.20%
Percentage population
23.93%
25%
MBA/PGDM, 6.15%
20.73%
20%
BSc/BCA/BIT, 6.15%
15%
No of Employees
10.90%
8.76%
10%
3.42%
5%
MSc/MCA/MS/M Tech,
20.75%
0%
0 -- 3
3-- 5
5 -- 8
8 -- 10
10 -- 15
> 15
BE/B Tech, 56.82%
Service in years
Employee Testimonials
“What has held my interest over the years, besides the
growth opportunities that Documentum and then EMC
gave me, was the exciting work I was doing with
technology. When I look back, I had an opportunity to
work in different areas and geographies. I have worked
in QA, been an engineer, architect and spent some
time in management.”
- Chetan Konaje, a Senior D’ment
Manager with CMA Platforms, has
been with EMC for 10 years
© Copyright 2006 EMC Corporation. All rights reserved.
“ Every cool company needs some hot groups. We are
one of those groups at EMC. This is an extremely fastpaced company with entrepreneurial instincts.“
- Pradeep Jain, Manager Engineering and Advanced D’ment at
RSA.
10
India COE – An end to end opportunity
• Research is
growing in India.
Gain mindshare
and drive India
portfolio for EMC
• Critical mass
presence aspires
to move up the
food chain
• Reduce the cost
and TTM of
product life cycle
• Capture
emerging market
perspectives and
scenarios
• Partner
ecosystem
connection to
strengthen our
solutions
offerings
• Tighter
integration with
corporate product
management
© Copyright 2006 EMC Corporation. All rights reserved.
• Move up tech
ladder –
commensurate
CE, Architect
roles
• Fine tune
portfolio to endto-end product
engineering
• Word class
engineering
discipline
• India COE the
growth engine for
services
• Strengthen our
proposition to
customer through
India model (new
offerings)
• Services
profitability
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Our priorities
Business Focus and our position within the company
•Our position of strength
•Technology Leadership
•Integration hub
•Integration with the theatre
•Emerging market product strategy & hub
•Solutions & Services hub
Culture and People
•India COE affinity while BU connection thrives
•Org & People strategy
© Copyright 2006 EMC Corporation. All rights reserved.
12
Long term facilities plan (Forward looking
statement – Use with care)
Roadmap
Objective
Drivers
•
•
•
•
•
2007
To devise a real
Global presence
showcasing our
commitment to
globalization
India as a strategic location
with world class
infrastructure
• Attracting and
retaining the best
talents
• Supporting the
growth
Financial merits
Exit flexibility
Investment protection
Q1
estate strategy for
SA (1256)
EMC, which aligns
RSA (226)
with the growth
Kalyani (650)
requirements, allows
Incubation Space
(1,000)
for flexibility &
Campus/BTS
(phase I) (3,500)
scalability and
Q2
Q3
2008
Q4
Q1
Q2
2009
Q3
Q4
Q1
Q2
Q3
2010
Q4
Q1
Q2
Q3
2011
Q4
Q1
Q2
Q3
Q4
SA lease expires in Q1 2009
RSA lease expires in Q3 2009
3 year lease
Incubation Space – Starts in Q2 2008
Phase out Incubation, SA & RSA and support growth, Q2 2009
Phase out Kalyani and support growth, Q2 2010
Campus/BTS
(phase II) (1,500)
provides strong
presence for EMC
Decisions
 Scale Goal: 5000 by 2010
 Power capacity: 4000 KVA for lab
 Location Decision: Outer Ring Road (SE)
Employee convenience, Real estate options
 Ownership: Leaning towards Built To Suit
long term lease (10+ years)
SE
44.34 %
SW
40.25 %
© Copyright 2006 EMC Corporation. All rights reserved.
C
F
12 KM
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Thank you
© Copyright 2006 EMC Corporation. All rights reserved.
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