The Online Learning Experts
Eric R. Parks, Ph.D.
Games and Simulations:
Making it Real, Fun, and Engaging
A Solution Presentation
Thursday, July 25, 2002
1:15 PM
Why Games and Simulations?
Online courses can be boring
Simulation and games engage, motivate and increase
learners attention span. In one project learners sneaked
into the training center after hours to play the simulation.
Recognizes “affective”
component to learning.
Addresses the interests of new
members of the workforce.
Reinforces thinking fast and quick
I created this game to demonstrate
that interesting learning activities
and end of module reviews can be
created with PowerPoint.
Once you are ready, click on the
horse to begin the game!
Simulation
Knowledge
Race
Time
Do you have what it takes to win the race,
elearning Instruction Design Attendees?
Click to
Start
Simulation
Knowledge
Race Time
Time Clock
30
Rules: Click on your horse to start.
You have 30 seconds to select an
answer to the question. If you get it
right, you advance. If you get it
wrong, I advance. Whoever gets to the
finish line first wins.
Click to
Start
Finish Line
Question
The demand for eLearning simulations is
expected to grow from $300 million to X
billion by 2011.
39 Billion
67 Billion
Time Clock
5
10
20
0
30
25
97 Billion
Continue
25 Billion
Finish Line
You timed out. The correct
answer was 67 Billion. Click
Continue.
Simulation
Knowledge
Race Time
Good Job!!!
Hope you liked the game.
Defining Games and Simulations
Characteristic
Simulation
Representation of Experience
X
Learn from performance mistakes
X
Typically cast in a story or case study
X
Game
Clearly defined win/loss
X
Random generated questions
X
Facilitate generalization of learning to the job
X
Hidden prizes
X
Single Feedback
X
Multiple Feedback
X
X
High Learner Engagement
X
X
Point allocation and tracking
X
Games and Simulations Universe
Roll Play
Drill and
Practice
E-Learning
Simulations
Experiment
Games and Simulations Universe
Drill and
Practice
Games and Simulations Universe
Drill and
Practice
Games and Simulations Universe
Drill and
Practice
Games and Simulations Universe
Drill and
Practice
Games and Simulations Universe
Drill and
Practice
Games and Simulations Universe
Drill and
Practice
The Grand Prix is here! Are you ready to race, Carolyn?
As you drive, you will be challenged with 20 situations that require you to
identify and apply metrics and measurements. These will be displayed
on your dashboard or communicated from the team in the pit area.
For each successful response, you will pass a competitor. Pass all 20
and Team PPG wins the race!
If you’re ready, click the car to start your engine. Good luck!
Games and Simulations Universe
Lap 1
Drill and
Practice
Start by engaging a goal.
Which of these is a goal?
Use Lean Enterprise to help
reduce waste of raw materials
Click the proper button.
Then click the next arrow
to advance down the track.
The environment
Achieve 4% reduction raw
material usage vs. last year
Games and Simulations Universe
Lap 1
Drill and
Practice
Start
by This
engaging
a goal.
Sorry.
is a tool
we would
Which
these isthe
a goal?
use toofachieve
goal.
Use Lean Enterprise to help
reduce waste of raw materials
Click the proper button.
Then click the next arrow
to advance down the track.
The environment
Achieve 4% reduction raw
material usage vs. last year
Games and Simulations Universe
Finish!
Drill and
Practice
Finish
Position
5
You’ve completed the Grand Prix, Carolyn! Notice
where you finished in the field of 21.
You may want to return to the circuit to review the topics
below, then come back and race again! (Remember,
you can use the hotlist to access the topics individually.)
Click the Menu control to return to the circuit or the
Exit control to leave.
(Print List)
(Item from missed question)
(Item from missed question)
Etc.
Etc.
Games and Simulations Universe
Drill and
Practice
Are you ready for your Final Challenge? Two
years have passed, and CCI urgently needs a
quality intervention in light of new
circumstances.
You must respond quickly and decisively to 20
situations there. This should take about 20
minutes.
I’ll be tracking how you do. Perform well and
you will save the SBU; perform poorly and the
whole thing may “blow up” in your face.
Click the next arrow to continue.
Games and Simulations Universe
Drill and
Practice
There isn’t time for me to mentor you on vital
processes and concepts like I did earlier. (If
you want to prepare, return to the previous
missions.)
Once you begin, you can only use the Exit
control, in case you panic and want out. You
advance by selecting the best action, but you
only score points if you select it first.
CCI
Take a moment to review a brief I prepared for
you on CCI’s new situation. Then get started if
you’re ready!
Click the graphic to review the brief. Then
click the next arrow to begin the challenge.
Games and Simulations Universe
Drill and
Practice
Situation 1
The CEO wants to know what you hope to achieve by
bringing CCI into alignment. Edit this memo to him by
eliminating one item:
Time
• Ensure that everyone’s efforts contribute
directly to CCI’s business strategy
45
• Encourage CCI staff to pursue as many
objectives as possible
• Determine where CCI should be using its
resources
Current
Score
10
• Review CCI’s progress according to a
disciplined schedule
Click one item to edit out.
Games and Simulations Universe
Roll Play
Hello there! I just went down to “The Coffee
Break” on my break and was chatting with
the manager, Dan. He said he was going to
shut down the business because
he can’t keep up with the bills.
We certainly can’t let that happen! Let’s go
back down there and see if we can help
Dan save his business.
Click the next arrow to continue.
Games and Simulations Universe
Roll Play
Dan’s friendly service is just not
enough to help him save his
business.
To help Dan, we need to understand
the concept of working capital.
Click the next arrow to continue.
Games and Simulations Universe
Roll Play
What requires short-term working
capital at ‘The Coffee Break?”
Drag the items onto the counter
that represent a short term
investment.
Click the next arrow to continue.
Games and Simulations Universe
Roll Play
Welcome!
DISCOVERING
THE QUALITY TOOLS
Click the “next” arrow (the
arrow pointing right indicated
above) to begin.
Games and Simulations Universe
Roll Play
Welcome!
(Still arrow)
Welcome to the Subtropical Outback,
<Learner First Name>.
It looks like PPG has selected you as the
final member of our elite expedition team.
The Three Diamonds (Problem Solving
Process) and the Quality Tools are out
here somewhere. We are charged with
uncovering them and delivering them
safely back to PPG.
Click the next arrow to continue.
Games and Simulations Universe
Roll Play
Welcome!
We have a map to guide
our exploration.
We believe the Three
Diamonds are in a cave in
the middle of the territory.
On the way there and
beyond, we’ll encounter
landmarks like The Great
Pyramid, The Lost Jungle
and the Lion’s Roar River.
We’ll return to PPG when
we reach the departure
point at the end of our path.
Click the next arrow to
continue.
Games and Simulations Universe
Roll Play
Games and Simulations Universe
Roll Play
Games and Simulations Universe
Roll Play
Games and Simulations Universe
Experiment
Games and Simulations Universe
Experiment
Games and Simulations Universe
Simulations
Games and Simulations Universe
Simulations
Go to your In Box to select a project task.
Games and Simulations Universe
Simulations
Games and Simulations Universe
Simulations
DOCKET
Roll your cursor over the court docket to access your cases.
Games and Simulations Universe
Simulations
Click a case on the court docket to open it.
Games and Simulations Universe
Case #ADA: Americans with Disabilities Act vs. Lots O’ Lending
Simulations
Your Tasks:
Identify the main points of the ADA
Identify the purpose of the ADA
Recognize how Washington Mutual complies with the ADA
Games and Simulations Universe
Simulations
Games and Simulations Universe
Simulations
The Americans with Disabilities Act (ADA)
prohibits discrimination against any individual
on the basis of disability in the full and equal
enjoyment of the goods, services, facilities,
privileges, advantages or accommodations by
any private entity who owns, leases, or
operates a place of public accommodation.
The term “disabled” includes any one of three
standards enacted in 1990.
Click the link to reveal the standards.
Games and Simulations Universe
Simulations
Welcome, Mr. Henry. I’m glad
you could come in.
You mentioned on the phone you
were interested in a short term
loan for a new condo.
Let me help you. What portions
can I read for you?
It was a tough walk up here
for me, but I made it.
That’s right. I received some
materials in the mail from
you on that, but I had trouble
reading the fine print.
What’s your ruling? Did Lots O’
Lending violate the ADA? Identify
any evidence of non-compliance in
the conversation.
Click the sound button on the
monitor to listen in on the
conversation. Then click any
conversation balloons that
indicate non-compliance.
Click the fast forward button to
continue with the evidence.
Sound
Fast Forward
Games and Simulations Universe
Simulations
Are you ready to declare your final verdict and write an opinion in the case: Americans with Disabilities
Act vs. Lots O’ Lending? The bailiff has your instructions…Click her to review them if needed.
Click your gavel to begin the Knowledge Check.
Click the gavel to continue.
Games and Simulations Universe
Simulations
Activity 4: Submit Your Verdict
You are drafting your verdict based on the
original case file. (You may review the file
below if needed.)
Select any conditions on the document which
truly adhere to the basic tenet of the ADA: to
ensure equal access to products and
services offered.
Click the three best answers shown. Then
click the gavel to submit them.
Click to review
Submit
Games and Simulations Universe
Simulations
BP1: Know your audience
FAST
REAL
CHALLENGING
Handle
PROBLEMS
Audience Questions

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




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

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
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Why would the target audience care about this topic?
Why do they get up every morning and go to work?
What do they like most about the job?
What do they like least about the job?
What are their greatest challenges?
What are their greatest fears?
Who do they work with?
Who is their customer, supplier, and decision maker?
How do they communicate on the job?
How should they communicate on the job?
How do they like to learn?
How much frustration level can they take?
How much prior exposure and experience do they have with the
topic/subject matter?
 What movies, music, fashion, magazines and cars do they drive?
 What is rewarding?
BP2: Determine An Effective Approach
Brainstorm
Discuss
Multi-Vote
Decision
Matrix
Decision Matrix Layout
BP3: Suspension of Reality is Directly
Related To Impact
Nature
Simpler
Simple
Work
BP4: Take Care With User Feedback
Maybe
No
Yes
Hint
BP5: Life Is A Open Book Test
Over 25,000 support
documents for a 30
2-hour courses
Listen To Your Heart
In designing WBT, we create a world in which our
learners live for an hour, a day, several days…
 Would we want to live in that world?
 Is it interesting, engaging, challenging?
 Does it meet the needs of the audience in both skills
and emotions?
Contact Information
 Email: eric.parks@askintl.com
 Phone: (916) 536-1275
 Website: www.askintl.com
 Knowledge Center:
http://www.askinternational.com/knowledge/
index.html
Thank You