Stacey Cook
Ryan Dresher
Pam McEwen
Ashley Moss
Allan Murdock
◦ Personal grooming
◦ Consumer portable power
◦ Stationary
◦ Small electrical appliances
◦ 1800’s and 1900’s
Straight Razors
Barbers
◦ 1901 and after
King Camp Gillette invented safety razor
1962 Wilkinson Sword invents stainless steel blade
Marketing Management Profile
Vision Statement
◦ The vision of the Gillette Company involves building total brand value by means of innovation in an effort to deliver consumer value and leadership faster and better than the competition. Gillette’s vision is supported by two fundamental principles that provide the foundation of all company activities: organizational excellence and core values.
Attainment of this vision requires superior and continual improvement performance in every area and at every level of the organization.
Gillette’s performance is guided by a clear and concise strategic statement for each business unit and by an ongoing quest for excellence within all operational and staff functions.
This quest for excellence requires hiring, developing and retaining a diverse workforce of the highest caliber. To support this quest, each function employs metrics to define and implement processes to achieve world-class status.
Marketing Management Profile
◦ The Gillette Company is a globally focused consumer products company that seeks competitive advantage in quality, value-added personal care and personal use products. We compete in four large, worldwide businesses: personal grooming products, consumer portable power products, stationery products and small electrical appliances.
◦ As a company, we share skills and resources among business units to optimize performance. We are committed to a plan of sustained sales and profit growth that recognizes and balances both short- and longterm objectives.
◦ Our mission is to achieve or enhance clear leadership, worldwide, in the existing or new core consumer product categories in which we choose to compete
Marketing Management Profile
◦ Achievement: We are dedicated to the highest standards of achievement in all areas of our business. We strive to consistently exceed the expectations of both external and internal customers.
Integrity: Mutual respect and ethical behavior are the basis for our relationships with colleagues, customers and the community. Fair practice is the hallmark of the Company.
Collaboration: We work closely together as one global team to improve the way we do business every day. We communicate openly and establish clear accountability for making decisions, identifying issues and solutions, and maximizing business opportunities
Rank
◦ According to Proctor & Gamble, Gillette currently holds 71% of the global market
Weapons
◦ Innovative products
Mach 3
Mach 3 Turbo
Fusion
Fusion Power
◦ Celebrity Spokespeople
Tiger Woods
Roger Federer
Thierry Henry
Competitive Structure
◦ Purely Competitive
◦ Opportunity
Gillette is now under the ownership and guidance of
Proctor & Gamble
◦ Threat
Saturation of the US market, Gillette must determine how to use its resources to capture more consumers by means of product-line extensions or marketing campaigns
◦ Opportunities
During the economy woes of 2008, Gillette launched an advertising products campaign that reminded consumers of the value possessed by Gillette’s
◦ Threats
Despite Gillette’s campaign, consumers used different brands due to their lower prices
◦ Opportunity
Gillette could take advantage of the US election coming up by supporting one of the candidates
◦ Threat
Gillette could lose some of its market share if its supports a candidate that a consumer does not like
◦ Opportunity
Gillette has the opportunity to continue global expansion by entering into previously untapped markets
◦ Threat
Laws and regulations may prevent Gillette from entering these markets as it may be an offense in some countries to shave or use body products due to consumer culture
◦ Opportunity
Gillette could use technology, the internet, to obtain suggestions from consumers to determine how the company can advance
◦ Threat
Due to the fact that the company has reached its level of maturity, seeking advice from consumers may result in a loss of resources
◦ Opportunity
Women in different areas of the world are beginning to shave as Americans do
◦ Threat
These women may decide to buy a cheaper brand as they begin to realize that there is not much difference between Gillette’s product and the competition
◦ Men over 15 YRO, women over 13 YRO in US
◦ Strength - Millions of both men and women shave
◦ WeaknessGillette needs to maintain and research current information
◦ Sports Fans
◦ StrengthsGillette has been able to reach a worldwide audience
◦ WeaknessCheaper products available
◦ Men and Women residing in countries outside of the United States
◦ StrengthsTechnology does have an impact
◦ WeaknessGillette must take in account religious and socio cultural impacts
◦ StrengthsGillette has been able to expand its product portfolio
◦ WeaknessMarket has reached Maturity
◦ StrengthBrand name
◦ WeaknessProducts cost considerably more than the competition
◦ StrengthProducts distributed globally
◦ WeaknessCompetition is also available globally
◦ StrengthGillette holds 71% of the industry’s market share with a global market
◦ WeaknessUS sales have decreased
◦ Pros
◦
What does society have to offer ?
Market to the strengths of the population
Be consumer friendly
Cons
Keep up with the movement of society
Know the risks of what is the movement
Know costs
◦ Pros
◦
Marketing
Update razor functions
Keep quality up to date
Cons
Costs
Raw materials
R & D costs
◦ Pros
◦
Make people share ideas
Give them a chance to win prizes
Cons
Cost
◦ Pros
◦
Use resources
Penetrate untapped markets
Result in greater market share
Greater promotion of brand
Cons
U.S. market will continue to plummet
Need to keep focus of the consumers of the U.S.
◦ Vision
Build Total Brand Value by innovating to deliver consumer value and customer leadership faster, better and more completely than our competition.
◦
Seek competitive advantage in quality, value-added personal care and personal use products.
◦
Consistently exceed the expectations of our internal and external customers.
◦ Voice of customer
Must understand and focus on what they need.
The consumer knows what he needs
◦
Little room for innovation
Saturated Market
◦
Brand
Loyal customers
Large market
◦ Primitive
Focus on innovation
Give the customer what the company thinks he needs
◦
Customers are educated
Customers want to tell company’s what they need
Customers have innovative ideas
◦
Utilizing Internet will build brand and get customers interested in Gillette
Giving large prizes gives socially friendly perception
Large market will provide large sample for accurate data
◦ Development
Must be completed by Senior Marketing Manager.
Utilizing ideas by subordinate managers and employees
◦
Must approve, support and drive
Must change culture of company
◦
Launch customer focus program
Change mindset of employees