2014 Human Resources Management BUS 165 SYLLABUS Gina Hatcher Tacoma Community College 15-Mar-14 1357, BUS 165, Human Resources Management SPRING 2014 OL, 3 credits Instructor GINA HATCHER Office location: Bldg 16, Room 223-3 Office hours: M-F 8:30-9:30 Contact Information (253) 460-4361 ghatcher@tacomacc.edu Course Description Explores how organizations obtain, retain, and effectively utilize human resources. Topics include workplace diversity, forming quality work teams, equal opportunity, work analysis, staffing, training and development, performance appraisals, compensation, union/management relations, and grievance procedures. Tacoma Community College has identified six college-wide learning outcomes that form the foundation of our educational emphasis: 1) communication (COM), 2) critical thinking (CRT), 3) responsibility (RSP), 4) information & information technology (IIT), 5) living and working cooperatively (LWC), and 6) core of knowledge (COK). College Wide Student Learning Outcomes MISSION STATEMENT: The mission of the Business Program is to prepare students for careers as business professionals. With the ability to select specialties in current highdemand business disciplines, graduates will be prepared for a multitude of first-entry supervisory, administrative or small business management positions. Upon successful completion of the Associates in Applied Sciences Degree in Business Management and Organizational Leadership, students will: Mission Statement + Program Learning Outcomes 1. Communicate effectively about global business management issues, including demonstration of competence with a wide variety of electronic tools to research, manage and present information in writing (COK, COM, IIT). 2. Personalize and consistently practice ethics in life and social responsibility in community (LWC, RES). 2 3. Develop improved interpersonal communication; leadership; motivation; team dynamics; creative problem solving and decision making skills and abilities as they relate to business management (COK, COM, CRT, LWC). Course Learning Objectives Instructional Methods Used 1. Define and place Human Resources management in an organization context. (COM,CRT) 2. Identify and examine the major activities of management. (COM,CRT) 3. Discuss issues relevant to equal employment opportunity (EEO). (COM,CRT) 4. Understand how work and jobs are analyzed, designed, and staffed. (CRT) 5. Examine how human resources are trained, developed, and evaluated. (CRT) 6. Explore several compensation, incentive, and benefit considerations. (CRT) 7. Prepare files and records for new employees. (COM,CRT) 8. Create an employee evaluation form. (COM,CRT) Full online via the Instructure Canvas Learning Management System for lecture notes, tests, assignments, and PowerPoint presentation. I will be available with live office hours on Th/Fr from 1030 hrs to 1130 hrs for any questions or concerns. Textbooks & Supplemental Materials fundamentals of Human Resource Management, by Noe, Hollenbeck, Gerhart, Wright Supplies Computer (available in Bldg. 16, Information Commons, Library, and Bldg 18). 5th ed. ISBN: 978-0-07-811261-4 3 Technology This is a technology-based class and you will need access to the Internet and a computer. I will post your grades in an online grade book; you will take your tests and assignments online. You may use the computers in Bldg. 16’s Information Commons or Bldg 7’s Library. All instruction, learning materials and assessments are online via the Canvas Learning Management System. Canvas is accessed via your TCC Portal on the Internet. Canvas Instructions Canvas can be accessed through any computer that has an internet connection. The best browsers to use are Google Chrome, Safari or Mozilla Firefox. At this point in time Canvas does not work consistently with Internet Explorer, so it is best to avoid it. 1. TCC Canvas Login How to Login to Canvas using the Portal 1. Go to http://my.tacomacc.edu/ 2. Click the Sign in with CAS button 3. Login with your TCC Portal username (i.e. JDoe65405) and your own password. 4. In the Quick Links section, Click the Canvas button. 4 If you do not see a Canvas button in your Quick Links, you can add it by doing the following: Look below Quick Links and click on the little plus sign my More Quick Links Click on the plus sign by Academics You will see the Canvas icon. You will see beside it a Make Button link. Click on that and the Canvas icon will be added to your Quick Links bar. How to Manually Login to Canvas Go to http:// tacomacc.instructure.com 5 Additional Technology Information: Assignments You should complete the Week Zero Tutorials during week one if you have not already done so. Students will need a computer, access to a printer and a personal email account. Additional tech info is at: http://www.tacomacc.edu/distancelearning/computerrequirements.aspx#hard ware If your personal computer does not meet the requirements specified at this site, plan to use a computer in the TCC library, computer lab or elsewhere. Hardware requirements: o Pentium level PC or Mac equivalent. o Windows XP or higher operating system, or Mac OS 10 or higher with at least 500 megs of RAM. o 56K modem or higher. o CD ROM drive with a sound card. Network requirements: o Internet Service Provider Dial-up DSL Cable Or Satellite Your computer needs to be able to run a web browser such as: o Mozilla Firefox o Google Chrome o Or Safari READ THE CHAPTER REVIEW THE CHAPTER LECTURE NOTES (If applicable) VIEW THE POWERPOINT SLIDES COMPLETE THE ASSIGNED CHAPTER HOMEWORK: Each student must complete all the Canvas assignments. Homework MUST BE COMPLETED ON OR BEFORE 10 PM OF THE SCHEDULED Friday. Unfortunately, there are no exceptions. a) compose and enter text under the Text Entry tab OR b) compose and complete the assignment in Word; save your document in your usual manner (i.e. flash drive, your home computer, or in your folders located on the TCC network) and submit it as an attachment. 6 I would strongly recommend that you compose your assignment in Word and submit as an attachment. I recommend this because you have more formatting options in Word than you do in Canvas. EXAMS: Exams must be taken online on or before 10 PM OF THE SCHEDULED SUNDAY. Unfortunately, there are no exceptions. Here are some of the elements that make the chapter responses outstanding: 1. Well analyzed responses that apply and appropriately reference the learning materials. o The answers are complete and reflect personal ideas that are supported by referencing the text, PPT, or Canvas lecture materials. 2. Proper grammar and correct spelling. o Please use the spell check and proofread your work. Proofreading will catch errors that a spell check cannot (i.e Two Bee or Knot Too Be). Proofreading means the work must be READ, not scanned, or given a quick cursory look. 3. Creative ideas that set the response up as a memo or other professional format while still addressing each numerated question. – Optional With an online class, email is the primary means of communication. Since business email is considered a formal means of communication, in this course your email will be treated as business email. As with any business correspondence proper spelling and grammar will be used. Please do not compose your email as you would a text message. COMPOSE AND SEND YOU EMAIL ONLY THROUGH CANVAS. 7 Evaluation Criteria & Grading Standards 10 10 Homework assignments Tests 94-100% = A 90-94.9 % = A- Academic Honesty 20 pts each 40 pts TOTAL POINTS 87-89.9% = B+ 84-86.9% = B 80-83.9% = B- 77-79.9% = C+ 74-76.9% = C 70-73.9% = C- 200 400 600 67-69.9% = D+ 64-66.9% = D 60-63.9% = DBelow 60 = E “As stated in the TCC catalog, ‘Students are expected to be honest and forthright in their academic endeavors. Cheating, plagiarism, fabrication or other forms of academic dishonesty corrupt the learning process and threaten the educational environment for all students.’ The complete Administrative Process for Academic Dishonesty is available on the TCC website at: www.tacomacommunitycollege.com/stuonline/policies/start.htm If a student is caught cheating on an exam, that student will receive an 0 for that exam or assignment. If the student cheats on a second exam he/she will receive an E for the entire course. Accommodations All students are responsible for all requirements of the class, but the way they meet these requirements may vary. If you need specific auxiliary aids or services due to a disability, please contact the Access Services office in Building 18 (253-566-5328). They will require you to present formal, written documentation of your disability from an appropriate professional. When this step has been completed, arrangements will be made for you to receive reasonable auxiliary aids or services. The disability accommodation documentation prepared by Access Services must be given to me before the accommodation is needed so that appropriate arrangements can be made. Course Calendar Posted on Canvas Classroom Policies Complete assignments by due date. Absolutely no incompletes will be given. Etiquette for Course Dispute Resolution If you have questions or concerns about this class or me, please come to talk with me first. I have an Open Door Policy and I am more than willing to address your concerns. If we are unable to resolve your concerns, you may talk next with Erika Bowles, the Program Chair and if you are still not satisfied you may talk next to the Dean, Krista Fox, Bldg 19 Room 87. The Dean can assist with information about additional steps, if 8 needed. Caveats This syllabus and schedule are subject to change in the event of extenuating circumstances. Other The “A” Student – An Outstanding Student Attendance: “A” students have virtually perfect attendance. Their commitment to the class resembles that of the teacher. Preparation: “A” students are always prepared for each class. They always read the assignments. Their attention to detail is such that they occasionally catch the teacher in a mistake. They often serve as leaders to the activities of the group Curiosity: “A” students show interest in the class and in the subject. They look up or dig out what they don’t understand. They often ask interesting questions or make thoughtful comments. Retention: “A” students have retentive minds. They are able to connect past learning with present and apply theory to reality on a daily basis, not just during testing. Attitude: “A” students have a winning attitude. They consistently demonstrate determination and self-discipline for success. They show initiative and do things they have not been told to do in order to master the material. Talent: “A” students demonstrate something special – call it insight, intellect, foresight, etc. – they make their creativity, organizational skills and motivation evident to the teacher and to their group members. Results: “A” students both participate and make positive, insightful and analytical contributions to the class and in their groups. Their work is a pleasure to grade, and is often a source of group pride. They demonstrate such employable skills as reliability and initiative and require little supervision. The “C” Student: An Average or Adequate Student Attendance: “C” students miss class three or more times a month. They put other priorities ahead of academic work. Their other diversions (work, sports, socializing, family activities, etc) render them physically or intellectually unable to keep up with the demands of high level performance. Preparation: “C” students prepare their assignments fairly consistently, but in a perfunctory manner. Their work is sometimes sloppy or careless. At times it is incomplete or late. They generally rely on others in their group to do most of the work, contributing their opinions and a small degree of preparation and forethought. Attitude: “C” students are not visibly committed to the class. They participate without enthusiasm. Their body language often expresses boredom. Their group participation is replete with socializing, small talk and opinion rather than focus and analysis. Talent: “C” students vary enormously in talent. Some have exceptional ability, but show undeniable signs of poor self-management or bad attitudes. Others may be very 9 diligent, but just adequate in mastering material or learning in this setting. Results: “C” students obtain mediocre or inconsistent results on tests and exercises. They have some concept of what has gone on, but clearly have not mastered or learned how to apply the material. They are more often ready with excuses about their lack of preparation than answers for individual or group exercises. In the workplace, these individuals require supervision and are not usually candidates for promotions. The remaining grades, “B”, “D” and “E” obviously fall between or below those outlined above. Certainly a “B” student evidences many, but not all of the “A” student’s qualities. “D” and “E” students fall far below adequate in each of the categories, and would be well advised to find alternative ways to learn or search for more appropriate class environments. The Bottom Line: In this class, grades are only one element of achievement, not the sole measure of course mastery or of your true commitment to learning. College is the beginning of wisdom, not the end; and learning how to learn is a life-long endeavor. INSTRUCTIONAL RESOURCES TUTORING CENTER .................................................................. (253) 566-6032 MATH LAB .............................................................................. (253) 566-5142 CAREER CENTER ..................................................................... (253) 566-5027 COUNSELING CENTER ............................................................ (253) 566-5122 JOB ASSISTANCE CENTER ....................................................... (253) 566-5191 EMPLOYMENT SECURITY SERVICES........................................ (253) 566-5146 CHILDREN’S CENTER ............................................................... (253) 566-5180 10