The Salzburg Semester
Student Handbook
Table of Contents
Page(s)
Section I: Basic Information
· Semester Calendar 3
· Salzburg Contact Information 4
· Staying in Touch 5-9
· Mailing Information 8-9
2-10
Section II: Academics
· Policies 12-13
· Curriculum 13-14
· Music Checklist 14-15
11-16
Section III: Finances
17-28
· Program Fees (incl. deposits) 18-21
· Banking 21-25
· Budget Planning 25-28
Section IV: Policies
· Rules and Regulations 30-37
29-37
Section V: Health and Safety Abroad
· Policies and Recommendations 38-53
Section VI: Preparing to Go
54-65
· General Checklists 55-56
· Necessary Travel Documents 57-59
· Helpful Guides 59-60
· Travel to Salzburg 60-63
· What to Take 63-65
Section VII: Once in Europe
66-78
· Getting to the Marketenderschlöβl 67-69
· About the Marketenderschlöβl 70-75
· Train Travel 76-78
Section VIII: Final thoughts
78-81
38-53
SECTION IBASIC INFORMATION
Calendar
Important Contact Numbers
Staying in Touch
Mail Information
WWW Links
THE SALZBURG SEMESTER CALENDAR
Fall 2015
As much as we would like to, it is not always possible to
guarantee with absolute fidelity a calendar published this
far in advance of your term abroad. Our plans for field
experiences are dependent upon hotel availability and
other exigencies which are inherently unpredictable and
beyond our control.
Please take the starting and closing dates as definite and
view them as such when making your travel plans. During
the term break, the house is officially closed. Final
exams will not be rescheduled to accommodate an early
departure.
August 27th
Students Arrive in Salzburg
September 10th-12th
Vienna Excursion
September 24th-Oct 3rd
Italy Excursion
October 30th-Nov 10th
Fall Break
November 13th-22nd
Balkans Excursion
December 7thth
Final Exams
December 8th
Cleaning & packing day
December 9th
Semester ends and house closes
IMPORTANT CONTACT INFORMATION
Campus Contacts:
University Switchboard:
Study Abroad Office:
909-793-2121
909-748-8044
909-335-5343 (fax)
Student Life:
909-748-8053
Public Safety (24/7 contact) 909-748-8888
University Web Page:
www.redlands.edu
Salzburg Contacts:
Marketenderschlößl
Mönchsberg 21
A-5020 Salzburg Austria
011-43-662-840-862-20 (fax)
Program Director:
Sara Falkenstien
Sara_Falkenstien@redlands.edu
011-43-662-840-862 (main office phone)
011-43-676-745-2199 (Sara’s cell)
Coordinator of Residence Life: Andrew McGraw
Andrew_McGraw@redlands.edu
COMMUNICATION:
Cellular Phones:
Because the University of Redlands is first and foremost
committed to student safety and security, we require all
Salzburg students to have a cellular phone that can
receive calls/texts from the Program at all times during
the Salzburg Semester. It is the responsibility of each
student to acquire a cellular phone either in Salzburg or in
the U.S. prior to departure. All cellular phone numbers
must be reported to the Program Directors.
BE AWARE: Phones through Austrian providers
and/or through U.S. providers with international plans:
Any calls from your cell phone to the U.S. can be VERY
expensive.
Austrian Providers:
You can obtain a cellular phone once you arrive in
Salzburg. Prior students have found that a pay-as-you-go
option is best. The Salzburg Program strongly recommends
the A1 company in Austria. Students have found A1’s payas-you-go plan to be a good option. The B-Free plan from
A1 provides a SIM card plus 1000 minutes for 10 Euro
(note that calls from B-Free phone to non-Austrian
numbers deplete minutes at a much more rapid rate). A
new phone, plus SIM card package can range from 25-40
Euro. The Salzburg Program has a limited number of BFree phones it can loan to students, after students give the
required 10 Deposit (see page 20 for more deposit info).
Students are then required to provide their own SIM card.
Additional minutes can be purchased in 10 Euro
denominations. The 10 Euro credit expires after 30 days.
All items can be purchased at A1 stores or at any post
office. This information is provided for informational
purposes only and the University of Redlands cannot be
held liable for A1 service or billing practices.
US Providers:
If you plan to bring your cell phone from the U.S. be sure
to check with your service provider first. Verizon phones
do not use a SIM card for example. Other providers may
need to “unlock” the phone before it can be made
compatible with other SIM cards. Some students bring
smart phones. When smartphones are left in “airplane
mode,” they can usually get a WiFi (called W-LAN in
Austria). Through WiFi, students can use various apps,
such as Skype, or iMessage with the iPhone, to
communicate with friends and family at home for little to
no cost. However, the program still requires students to
have a working cell phone number, which allows the
program to reach students at all times.
International Calls:
International calls from your cell phone can be very
expensive.
We suggest that you communicate
internationally by using the house phones with calling
cards or by Skype. Please note: not all international calling
cards are created equal. Many purchased in the U.S.
convert minutes into “units” and charge outrageous connect
fees. It is best to wait until you arrive in Salzburg and
purchase inexpensive calling cards from the Program
Assistant or at Tabak shops located throughout the city.
Please keep in mind that our facility in Salzburg, wonderful
as it is, consists of five floors of student residence hall
living, classrooms, practice rooms, and offices! With a full
house, it will take you only one day in the facility to
understand the need for courtesy and the wisdom of the
following suggestions:
Remind everyone who might call you of the time difference
between here and Salzburg, (nine hours between Pacific
Standard Time [PST] and Salzburg.).
Please request your family to access you only by the public
phones in the house, as opposed to the Director’s office
phone. They may do so as follows:
011
43
662
International operator
Austria country code
Salzburg city code
840-862-21
840-862-22
840-862-23
Marketenderschlößl (1st floor)
Marketenderschlößl (2nd floor)
Marketenderschlößl (3rd floor)
Altogether then, your friends or family would dial:
011-43-662-(floor number)
Please note that there is no answering machine or
switchboard at any of the student phone numbers.
In the case of an emergency, one can attempt to reach a
student by contacting the Program Assistant at 011-43662-840-862-28 and leaving a voicemail message.
Skype:
If you plan to bring a laptop, you may want to use a free,
internet-based provider like Skype. Visit www.skype.com
for more information. Also consider downloading the
Skype application to your iPhone or iTouch. The
Marketenderschlößl has a wireless internet signal in the
house that is accessible to students. However, since its
bandwidth is limited (especially with 30 students all using
it at once!) it should not be relied on for communication.
Reaching Salzburg by mail:
Your address in Salzburg will be:
(your name)
Mönchsberg 21
A-5020 Salzburg, Austria
Letters and small packages normally take about a week to
arrive in Salzburg; boxes take more than two weeks. When
packing a box to mail to Salzburg, remember to take
everything out of the original packing, including price tags.
This will help packages not be stopped by Customs and
result in having to pay taxes on the item(s).
Avoid using comparable express services such as UPS,
DHL, etc. as they do not have offices in Salzburg.
Delays may ensue and special delivery and customs
charges will be levied, usually between 60 and 100
Euros!
Be sure to specifically identify what’s in your box and then
check it at the receiving post office before leaving the
office. This will help if anything has been removed from
the box. Mailing materials of any consequence (weight) by
air is extremely expensive. Check with your local post
office or express service on costs before packing what you
think you "absolutely" need. Also, having items mailed to
you which are obviously new (and which could be
purchased in Austria) will require the receiver (you!) to
pay a customs charge.
At this time of heightened security, please remind your
friends and families that when sending mail to you they
should write your name and address very clearly. They
should avoid using old boxes and large amounts of tape
when sending packages and the contents should always be
clearly listed on the front. A return address must always be
included.
Sending medication or vitamins is nearly impossible, so
make sure you have enough for your entire stay before
leaving. Many items which can be purchased over the
counter in the U.S. are considered pharmaceuticals
abroad and will be inspected by customs. They may be
confiscated or returned to sender.
If you receive a package with “new” goods, or items
that could be purchased in Europe, you may be
required to pay additional customs fees in Salzburg.
LINKS
Safety Resources:
Centers for Disease Control and Prevention: Health
recommendations and precautions for travelers.
http://www.cdc.gov/
The U.S. Department of State’s Bureau of Consular Affairs:
Essential information about travel safety advisories, crisis
assistance to U.S. citizens abroad, U.S. embassies and consulates
abroad, and passport services.
http://travel.state.gov/
The U.S. Department of State’s Bureau of Consular Affairs:
Links to U.S. Embassies and Consulates worldwide.
http://travel.state.gov/links.html
The U.S. Department of State’s Bureau of Consular Affairs: Tips
for students.
http://travel.state.gov/studentinfo.html
The Central Intelligence Agency’s World Fact book:
http://www.odci.gov/cia/publications/factbook/index.html
The Electronic Embassy: Lists the home pages of all embassies
in Washington D.C.
http://www.embassy.org/
Center for Global Education SAFETI Newsletter: Safety tips for
student travelers
http://www.usc.edu/dept/education/globaled/safeti/v1n2_oneill.h
tml#safetyconcerns
Center for Global Education SAFETI Newsletter: Advice for
parents
http://www.usc.edu/dept/education/globaled/safeti/v2n1_hoffa.ht
ml
Other Links:
University of Redlands
www.redlands.edu
Salzburg Semester Facebook Page
http://www.facebook.com/pages/Salzburg-SemesterRedlands/181414488557760
Salzburg Information
www.salzburg.info
Eurail Passes
www.raileurope.com
Section II- ACADEMICS
Policies
Curriculum
Music Checklist
ACADEMICS
Your academic program is the centerpiece of your
term abroad. It is crucial that you are thoughtful in putting
your academic plan together so that the enriching
opportunities Salzburg provides do not come at the expense
of an inadvertent extra term at the University! Acceptance
by the program does not obviate the need for a solid
academic term this semester. Only students in good
academic standing may participate in off-campus study,
thus a solid academic performance in this semester's work
is vital.
Your acceptance is contingent upon your
maintaining good academic standing this term.
POLICIES AND SUGGESTIONS





Make sure you and your advisor have worked out the
academic implications of your term abroad. You’ll find the
complete Salzburg curriculum included in this Handbook.
Reflect carefully on the plan you have not only for this term,
but for the returning semester, as well.
Develop an academic plan – in writing - that allows both you
and your advisor to have a clear understanding of courses
and the course load you anticipate taking both in Salzburg
and upon your return.
The Schedule of Courses as well as this handbook indicates
which Salzburg Semester courses will satisfy a Liberal Arts
Foundation requirement.
All academic policies pertaining to you as a student at
Redlands continue in Salzburg.
Students must have a working laptop, with CD-ROM drive,
while in Salzburg. It is essential for the German course
interactive DVD and a laptop is convenient for completing
required course work.
*Students are responsible for maintenance and care of
their personal computing devices and all costs associated
with them*
 Please note:
1. Each student must enroll in 4 courses:
SALZ 240s Austria in Europe: From Empire to European Union
SALZ 250s Sites and Sounds of Salzburg: Engaging with the
Visual and Performing Arts in Europe
GERM 101s, 102s, 201s, 202s, 350s
IDS 263S Special Topics or optional course offered by a
University of Redlands visiting faculty member.
2. No student may drop a course or fail to remain actively
engaged in all 4 courses and remain enrolled in the
program.
3. Absences from class will affect your grades, and may
affect your standing in the class.
CURRICULUM
GERM 101s, 201s, 202s, 350s (4 units)
INTENSIVE GERMAN
Practice in speaking and understanding of the German
language at the beginning level. Emphasis will be placed
on major grammatical aspects of the structure of the
language and upon using and understanding the spoken
language. The offering of this course in Salzburg means
that the environment of Salzburg will be viewed as an
extension of the classroom.
SALZ 240S (4 units)
Austria in Europe: From Empire to E.U.
LAF: HH
This course is designed to introduce students to the history,
culture and economics of Austria and its place in Europe from
early settlement to the present day. We will study Austria's role
in the Roman Empire, the Holy Roman Empire, AustriaHungary, World Wars I, II, the Soviet Empire and Austria's
eventual membership in the European Union. Extensive travel
around Austria, Europe and the Balkans compliments in-class
work.
As part of this course, students engage in 20 hours of community
service in Salzburg and in Bosnia. This experience enables them
to personally engage with citizens, utilize newly developed
language skills and truly support the modern culture of Austria
and Central Europe. NU and EV only.
SALZ 250S (4 units)
The Sites and Sounds of Salzburg: Engaging with the Visual
and Performing Arts in Europe .
LAF: CP
Students engage personally in the performance of classical music
as well as its history and context, the creation of visual art and its
development throughout European history, and the
understanding of architecture as a reflection of the European
ideal. Presents in a unique manner the expansive European
culture of classical music, art and architecture blending concerts,
museum study, and excursions in Salzburg and to selected
European cities.
The Salzburg Semester offers a unified core of courses that
support each other and take advantage of the richness of the
environment. Extended field excursions to the Balkans and to
Italy enrich the insights gained from in class lectures.
IDS 263S Special Topics Course (4 units)
A University of Redlands visiting faculty member will teach a
one month long, intensive class on a particular topic as related to
the other classes and/or the region.
PEAC ORZ S The Austrian Outdoor Experience 1 unit
(optional) (CR/NC only)
Description: This course offers students the opportunity to
continue with effective exercise during study in Salzburg.
Students can utilize the new fitness studio in the
Marketenderschlössl for regular workouts. They will also be
encouraged to accumulate course hours skiing in the Alps, hiking
in the area, jogging on the Mönchsberg, bicycling on all the bike
paths, rock climbing and generally engaging in the many outdoor
sports that Austria offers.
MUAP 350s.01 (CR/NCR only) 4 Units
APPLIED MUSIC (Area specific as required)
Weekly lessons and two recitals throughout the semester.
Note: Applied Music courses offered for all music majors as
needed.
CSAC in Salzburg (Cross-listed with SALZ 240S)
During your 14 weeks in Salzburg, you will have the exciting
opportunity to gain a better understanding of Austrian culture
through community service. By the end of the semester, you will
complete 20 hours of service by working with different social
organizations within Salzburg. A variety of activities are offered,
such as helping at the animal shelter THEO, preparing meals for
a youth emergency center, participating in local English classes
and other possibilities throughout the semester. Additionally,
you will see the importance of environmental awareness by
visiting a “Recyclinghof,” where Austrians mindfully recycle a
majority of their waste. You will record your hours in a log
throughout the semester and eventually turn it in for credit.
ADDITIONAL NOTES FOR THE MUSIC STUDENT
IN SALZBURG
If you are a music major, and you wish to continue your study of
music in Salzburg, you will need to make a number of decisions
before you go and perhaps a number of accommodations once
there.The following checklist is provided for your reference to
reinforce those things which you must do before you go.
Return all forms to the Study Abroad Office.
 You must secure an agenda form from your applied
music instructor.
 You must secure a letter of recommendation from your
applied music instructor.
 You must enroll for your Salzburg applied music lessons
during the regular registration period here on campus.
(NOTE: in Salzburg, Applied Music is offered on a
credit/no credit basis.)
 You must develop a 10-minute performance CD which
demonstrates both contrasting styles and tempi. This will
be used to place you with an appropriate applied music
instructor in Salzburg. Label carefully and turn in to the
Study Abroad Office. Provide written context should you
wish.
Electronic Links to Redlands
Keep in mind that you can access the University of Redlands
Catalog or Schedule of Classes while abroad in the following
manner:
1. Go to the University of Redlands home page
http://www.redlands.edu/ and then click on
2. My.redlands on the home page and then
3. Select “Student” from the tabs at the top of the page and
then
4. Scroll down until you find the topic you wish and need.
5. Keep in mind; you must have your password to
access these materials.
If you have lost or forgotten your password, follow
the steps to obtain a new one. Please note that if you
request a new password, it will be sent to your home
address rather than e-mailed to you.
Section III- Finances
Program Fees
Banking
Budget Planning
Hints to Stretch Your Budget
THINGS FINANCIAL
OFF CAMPUS STUDY PROGRAM FEE
 You will be charged an "study abroad fee" equal to
Redlands' room and board (on-campus standard double
room rate), tuition, ASUR fee and insurance (if you
enroll in the University’s student health insurance
plan). Your only added institutional cost is a $100
"Academic Resource" fee (texts, library, computer
support, etc.).
 Grants and scholarships for which you qualify on
campus will be honored for your term abroad; only
your work-study grant will be impacted by virtue of
you being abroad.
 Should you qualify, you may secure a loan to cover the
absence of wages from your need-based work study
grant for your approved time abroad.
 If you are on financial aid of any kind, be sure to check
on the implications of study abroad in your particular
case with the Financial Aid office. While in theory the
above policies apply equal to all, the particular impact
may differ from student to student.
 In talking with Financial Aid, be sure to secure a firm
understanding of your responsibilities while off
campus, (i.e. when and how will you remain in the loop
for deadlines and applications for next year?).
Your Comprehensive Off-Campus Study Fee Includes:
- Instructional cost for a full-time program of study (16
units)
-
Lodging and meals when classes are in session in
Salzburg***
-
Transportation, room and board on the required group
field study trips
-
International Student I.D. card
-
Reimbursement for required museums,
activities, and a portion of concerts.
cultural
***Group meals are not provided for on the weekend. A
weekend meal allowance will be given to each student.
The Comprehensive Program Fee does not cover the
following:
 Key deposits (To be paid in Salzburg. See
additional details below)
 Required cell phone
 Optional Phone deposits (If borrowed from the
Salzburg Program. To be paid in Salzburg. See
additional details below)
 Phone Credit/Minutes
 Passport fees
 Rail passes
 Visa fees
 Airfare
 Passport photos
 Personal spending money
 Communication with home: telephone, email,
postage











Personal Internet use
Independent travel expenses
Expenses for housing and meals during
independent travel
Expenses for housing and meals for term break,
including the weekends before/after the break
Local transportation
Personal supplies
Baggage/personal insurance
Laundry (20 Euros; see below)
Calling cards
Deposits (see below)
Etc.
Deposits:

50 Euro room key deposit (collected in Salzburg
from each student upon checking in). PLEASE
NOTE: The actual cost of replacing these keys is
200 Euro. If you lose your key, we will withhold
the 50 Euro deposit and charge the remaining
balance to your University of Redlands Student
Account.

Students are required to have a working cell
phone that can receive calls or texts from the
Salzburg Program at all times. It is each student’s
responsibility to find which option is best for them.
The Salzburg Program has phones which can be
loaned to students. Students are required to place
a 10 Euro deposit for the phone, which is returned
at the end of the semester upon receipt of the
working phone and charger. For more info about
cell phones in Salzburg, please refer to pages 5-6.
 As with on-campus residence halls, the University
reserves the right to assess students for damages
beyond normal wear and tear to individual rooms
and for any community damages to the property of
the Marketenderschlößl. The Salzburg Semester is
housed in this recently renovated facility toward
which everyone in the program must show respect.
Laundry Use and Fee:
Because laundry facilities in Salzburg are both hard to find
and very expensive, the University has purchased four
washers and four dryers which are available for use by
students in the house.
There is a one-time only fee of 20 Euros to: (1) pay for
the detergent and the significantly increased utilities costs
resulting from their virtual non-stop use, and (2) help
amortize the cost of the machines over time and over
groups. Once the fee is paid, you will have the
semester-long access to the machines and detergent.
BANKING
Carrying Cash
It's a good idea to arrive at your point of entry in Europe
with some Euros in your pocket. You likely can change
dollars into Euros at the airport before departure (expect a
hefty commission charge). You also may be able to change
money at your local bank if you place your order in
advance. (Very few U.S. banks keep Euros on hand.) You
can also locate an ATM machine in the airport in Europe
upon your arrival but you will likely be tired, rushed, and
distracted, so use this as a last resort.
ATM
You can find ATM's (Automatic Teller Machines) all over
Europe. They are commonly attached to banks, money
exchange counters, and train stations. Many offer several
language options, and some even read your U.S. issued
card and offer all instruction in English from the start. As
intended, they are usually easy and convenient.
If your money is in a savings account, you may not be able
to withdraw money.
If you do plan to use a debit card while in Europe, it may
be wise to ask your banker about access abroad. Many
banks will have a free guide. For credit card users, VISA
and MasterCard are the most commonly found access
points. You will need your PIN (Personal Identification
Number), and in many cases, a withdrawal will begin
accumulating interest immediately and occasionally at a
higher rate than a purchase charge. It is best to call your
issuer for details and confirmation of your PIN before
leaving for Europe. Be aware that you cannot use your
debit card abroad in the same manner as you do in the
U.S.
American Express (AE) card has it own system and is often
difficult to access in many locations. The process for
getting a PIN for American Express involves completing a
form, so plan ahead.
Set up online banking before you leave so you can check
your balance online.
Traveler's Checks
Although this is a safe way to carry money, be aware that
traveler's checks are not universally accepted as
currency and are not as convenient as they once were. It
may be necessary to cash them in advance at a bank and
convert to the local currency. Make sure you record the
serial numbers of the traveler's checks you have and
that you keep this information separate from the
checks. This will ensure prompt replacement of any checks
that are stolen or lost. It may even be a good idea to leave a
duplicate copy of this information in Salzburg while you
travel.
Credit Cards
Credit cards are the easiest way to assure you get the most
favorable exchange rate possible, because you enjoy the
rate awarded to a major financial organization. You can use
credit cards in Europe for everything from drawing cash to
buying dinner. VISA and MasterCard appear to be more
widely accepted than American Express for daily
purchases. Check with each company for more information
before you decide what is best for you.
Cash Advances: Credit card cash advances are considered
loans, so interest is charged from the day the advance is
made. If you are planning to get cash advances with your
credit cards while abroad, you may want to pay money into
your account in advance to avoid finance charges which
begin to accumulate as soon as the charge is reported to
your card issuer. Check with your credit card company
about their policies on pre-payment and cash advances.
The drawback to credit cards: While you could certainly
manage most of your financial affairs with an array of
plastic, there are some very real drawbacks to dependence
on credit cards. Even with careful planning and strict
adherence to a set budget plan, it is still frighteningly easy
to overspend, and finance charges can add up quickly if
you extend payment on goods or take out cash advances.
Loss of the card can also cause a severe inconvenience . . .
or worse.
Money Plans
Just as surely as it is necessary to develop a solid academic
plan, so too is it necessary to establish a solid financial plan
for your time abroad. The best course of action to follow in
putting together such a plan includes:

Take a look at your typical "spending patterns"
here. Most people find these habits a good guide for
planning for a trip abroad, though in fact, you really
are likely to spend somewhat more in Europe than
in Redlands. You’ll find this true both because
“things” are likely to be more expensive, and
because there is a greater variety of opportunities
i.e. travel, souvenirs, etc., for you buy.

Take the time to check with other students abroad
regarding their experience. Items can vary greatly
in price when abroad from what you might pay for a
comparable item in the U.S. Their experiences can
be helpful in providing contexts.

Several Salzburg alums have indicated their
willingness to chat with you about Salzburg in
general or money in particular. Call the Study
Abroad Office for their names and phone numbers.

Plan conservatively. Better to have too much money
than not enough. A typical comment from returning
students suggests it not uncommon to find an
infinite variety of compelling opportunities to spend
money abroad that do not exist here.

Check with your bank regarding transaction fees.
Most banks charge additional ATM and currency
conversion fees.

Set up your banking access on-line. ATM’s in
Europe will not inform you of your remaining
balance in the U.S. after withdrawing money.

Be certain that you understand finance charges and
cash advance fees for your credit card. Ask if there
are additional fees for foreign purchases.

Keep the term break in mind as you plan your
budget. The house is officially closed and the meal
service ends during the entire duration of the break.
Prioritize planning and budgeting for the 10 day
break and the lodging/meal costs associated with it.
No meal money is provided during this 10 day term
break period.
PLANNING YOUR BUDGET
Airfare
______________________
Room-key deposit
__________
Laundry use fee
_______________20 Euro
Local travel
______________________
Optional weekend travel
("X$" x "X" weekends)
______________________
Personal supplies
(toiletries, mail, phone, etc.)
______________________
Communication with home
______________________
Internet Access
______________________
50 Euro
Personal expenses for
______________________
semester break ($ a day x 10 days)
Extending the semester:
before or after the term
______________________
Ground travel expenses
to and from program site
______________________
Gifts, souvenirs, etc.
______________________
Rail pass
______________________
ANTICIPATED PERSONAL SPENDING MONEY
($ a week x "x" weeks) AND PROGRAM EXPENSES:
______________________
Hints on stretching your budget:
1. Make both weekly and daily budgets and stick to them.
Keep most of your funds in a bank account.
2. Shop for groceries in street markets or major chain
supermarkets. Share food shopping and weekend
cooking with one or more other students. Take food
with you for any long train ride (food served in the
dining car is both mediocre and expensive).
3. Plan your entertainment and recreational activities
around the availability of free, inexpensive and
discounted events, e. g., museums are cheap, walks are
free.
4. Use your ISIC to take advantage of special student rates
on everything from travel and lodging to museums and
theaters. Get in the habit of showing it everywhere
before you purchase a ticket.
5. Take care of your belongings and safeguard your credit
card, cash, passport, etc. Alas, pick-pocketing is not
uncommon, particularly in spots frequented by tourists.
You should consider purchasing a money belt or neck
pouch (big enough for a passport) which can be worn
under clothing (which is particularly important when
sleeping in couchettes and hostels.) However, none of
the items do any good if you don't use them. Write
down the numbers of your credit cards and photocopy
the document page of your passport (make sure you
keep this information in a separate, safe place) and
leave copies of these in Salzburg when you travel.
6. Be sure to budget for internet service, telephone calls,
postage, eating out/groceries, gifts, and souvenirs. You
might take these for granted, but they quickly add up.
7. It is always a good idea to keep some ‘emergency’
money set aside. If you miss a train, have to stay
somewhere unexpectedly overnight, etc.; extra cash (Euros)
can always prove useful.
There's a lot to think about, but a little realistic planning
now can prevent unpleasant surprises or compromised
plans later on.
SECTION IV- POLICIES
Rules and Regulations
R & R: RULES AND REGULATIONS
The basic principles which govern student conduct abroad
are, in the final analysis, common sense, honesty,
sensitivity to the needs of others, and abiding by the laws
of the country in which you find yourself.
That which follows simply expands on these thoughts.
The precise iteration of policies in Salzburg conforms to
the Code of Conduct published by the Office of Student
Life. Copies of this document are available on campus in
the Office of Student Life and in Salzburg from the Student
Life Office or that of the Program Director.
The consequences of violating these basic principles, or the
more specific rules of the program, shall be considered on a
case-by-case basis, but if warranted, students could be
returned to the United States, at their expense, prior to the
end of the term.
Should behavior warrant such a decision, or should the
timing or offense make this unavoidable, a student could
receive a 0.0 in all coursework.
Absences will affect the student's grades and could result in
students being returned to the United States before the end
of the term. Financial consequences are articulated in the
University catalog.
Transportation
The University does not approve of or grant permission to
students to drive, rent, lease, or ride on motorized vehicles
including cars and mopeds, nor do we assume
responsibility for difficulties arising from the violation of
this rule.
Alcohol
The rules for use of alcoholic beverages are governed by
the policies as established by the Board of Trustees of the
University of Redlands, and the appropriate laws of the
countries in which students live and travel.
However, one can be "legal" and still be “irresponsible” at
the same time. Thus, we expect students to be both law
abiding and responsible in their behavior, and to be
sensitive to the impact of their behavior on others in and
out of the group.
You will be living in Europe where all in the group will be
able to legally purchase and consume alcohol. By way of a
preface, you need to understand and accept that Europeans
have a much different attitude toward the use of alcohol
than we. Children learn to drink responsibly within the
family unit in Germany and Austria. A beer garden is a
place for the entire family to spend an evening (even
McDonald's has beer on the menu). In Germany and
Austria beer goes with most foods the way wine goes with
French cooking, and coffee goes with Strudel!
None of the above is meant to encourage alcohol
consumption.
Quite the contrary - the first part of our alcohol policy is
that it is perfectly all right NOT to consume alcohol. No
one should feel pressured to drink and all official social
functions will include ample supplies of non-alcoholic
beverages.
On the other end of the scale someone who drinks
excessively and whose behavior, therefore, becomes
problematic, is dysfunctional and in need of alcohol abuse
counseling. Chronic drinking problems are best treated
back in the U.S. If such a situation occurs, the student in
need of medical help would be sent home at their expense
to begin treatment as soon as possible.
So, the word on alcohol is either abstention or moderation.
Alcohol is not an excuse for irresponsible behavior.
Drugs
Unlike alcohol, the tolerance level for use of illegal drugs is
zero. Absolute zero. Any breach of this regulation will
result in the student's immediate return, at their expense, to
the United States. The use of narcotics in the countries of
Europe involves severe penalties. As a non-national, a
comparatively mild violation of the law could result in
immediate deportation or incarceration. Be forewarned that
the University can not and will not intervene in the due
process of local law.
In the past, members of some groups have planned their
travels around a trip to Amsterdam where drugs are readily
available. This is no secret. By all means, visit
Amsterdam. It is a beautiful city with lots of wonderful
museums and sights. But other than chocolate, don't bring
back any consumable souvenirs. To do so would put you in
violation of University Policy and the laws of Austria and
every country you travel through. A violation of this kind
means a quick trip back home ... if you're lucky.
If the above is not deterrent enough, consider this: In
Austria a conviction on possession of hashish carries a
MINIMUM of five (5) years in prison. Packaged for
sale adds an additional five (5) years. Sentences must
be consecutive, not concurrent. There can be no parole.
The Judge has no discretion.
Possession of marijuana carries a mandatory two (2)
year sentence MINIMUM. Packaged for sale adds an
additional five (5) years.
Sentences must be
consecutive and may not be concurrent. There can be
no parole. The Judge has no discretion.
If you’re tempted to play with drugs, ask yourself this:
“Are drugs worth the risk of”:





Inviting expulsion from the program.
Receiving 0.0 in 16 units of academic
coursework.
Accepting
the
private
and
public
embarrassment.
If you’re lucky, being shipped home early from
the semester of your life or
If you’re less lucky, going to jail.
Cohabitation
Cohabitation with members of the opposite sex, either in
the MarketenderschIößl or on official field trips, is against
University policy.
To ignore this policy can be incredibly disruptive.
Consenting behavior in violation of University policy is
still a policy violation. Beyond this, such behavior is
deeply offensive to the Catholic Order from whom we
lease our building and could jeopardize our lease with
them. Almost certainly such behavior will also be offensive
to other members of the group as well. On campus, a
violation of this type could result in you being moved to
another residence hall. We will do the same in Salzburg,
but the other residence hall will be in Redlands, California.
Independent Student Travel
Students are free to travel on their own time, but are
expressly not given permission to miss classes to
accommodate their independent travel. Absences from
class will affect their grades and may be sufficient reason
for returning students to the United States before the end of
the term.
The integrated field experiences, the term break provided
each semester, and weekends should provide students
plenty of time for travel without missing classes.
Academic Honesty
Students in Salzburg operate under the same code of
academic honesty as on the home campus. The written
policy may be found in the University catalog, copies of
which are on file in Salzburg from the Program Directors.
Notification
The University, in the person of the Program Directors,
Program Assistant, or designee, may elect, without
permission from the student, notify parents or whomever is
listed on the University emergency notification forms,
when the student harms themself or others, resulting in
even minor medical or emergency services, or when, in the
judgment of the Program Directors, or the Program
Assistant, or designee, a violation of University or Program
rules suggests such notification appropriate. Violations of
rules which would prompt such notification would include,
but not be limited to, those which would involve such
serious disciplinary measures on site as to suggest the need
to return a student home from the program.
Entering Student Rooms in Salzburg
To provide an environment which is safe, healthy, and
conducive to educational pursuits, the University reserves
the right to enter student rooms in Salzburg under the
following circumstances:
A. The President, the Director of Study Abroad, the
Directors or the Student Life staff in Redlands or
Salzburg, may authorize the entry and search of a
student's room after a determination has been made (by
the committee described in paragraph B below) that
there is reasonable cause to believe that the room
contains evidence relevant to proving the violation of a
state, federal, or local law, or of a University regulation
or policy. For purposes of this policy, the term
"reasonable cause" shall mean a suspicion founded
upon circumstance sufficiently strong to lead a person
of ordinary care and prudence to believe that relevant
evidence is located in the place to be searched.
B. The determination as to whether reasonable cause to
enter a room exists shall be made by a committee
composed of one Salzburg student, one Salzburg
faculty member, and one administrator as follows: The
President, the Director of Study Abroad, the Directors
of the Salzburg Program, or the Student Life staff in
Redlands or Salzburg. The committee shall, at the
request of the President, the Director of the Study
Abroad Office, the Directors of the Salzburg Program,
the Student Life staff in Redlands or in Salzburg,
receive information from concerned parties prior to
making its determination regarding reasonable cause.
To make a determination, at least two members of the
committee must agree.
C. After authorization for entering a room has been
secured as described in "B", and after a determination
of reasonable cause by the committee described above,
the entry and search of the student's room shall be
conducted by at least two committee members. A good
faith attempt will be made to have the student(s) whose
room is being searched present at the search.
D. No outside law enforcement agency will be authorized
to conduct a search without a warrant, except as
required under state, local, or federal law. Outside law
enforcement officers, however, may be called in to
assist when evidence exists that drugs are involved.
When called in, and accompanied by University staff,
police have the right to enter student rooms without a
warrant, and when this happens Austrian law takes
precedence over University policy.
E. The Program Directors, Program Assistant or the
faculty member may conduct welfare checks on
University of Redlands students who reside in
University housing. The check will consist of a
University employee knocking and announcing their
presence prior to keying into the student's residence.
Welfare checks are made in good faith only for safety
purposes of residents. The following conditions
constitute a need for a "welfare check."
 Information of a legitimate nature is received
suggesting a student is at physical risk to self or
others.
 A student has a serious illness or injury and their
well-being is perceived to be in jeopardy.
 A fire alarm or smoke detector is activated and
evacuation of the building is necessary.
Residence Life
The Program Directors are assisted in the administration of
the residential life of the Salzburg Semester program by the
Program Assistant. This position in Salzburg is designed to
enhance your living and learning opportunities while
abroad.
While the full scope of these shared responsibilities will
become clearer once you are in Salzburg, you should
understand that the Program Directors and the Program
Assistant work closely together. The Program Directors
have overall responsibility for the program, and they carry
with this charge the full confidence of the University of
Redlands.
The Program Assistant will assist you in your orientation to
Salzburg and to the house, in creating an environment in
the house which will encourage responsible behavior and
mutual respect for all, and in developing programs which
will bring you into contact with the community and area of
Salzburg and which will serve to extend your opportunities
for a semester of unparalleled personal growth and
opportunity.
All student conduct is also subject to the Code of Student
Conduct published by the Student Life Office of the
University of Redlands.
Field Excursions
All students are required to participate fully in all
scheduled field excursions. Permission will not be granted
to students to “pick and choose” among required activities,
nor for late departures at the outset, or early departures at
the conclusion. If you are fortunate enough to be visiting a
site for a second time, see it through “new eyes” and help
others in your group to see/hear it, as well.
SECTION V
Health and Safety Abroad
Policies and Recommendations
HEALTH AND SAFETY POLICIES AND
RECOMMENDATIONS
The University of Redlands has adopted several policies to
maintain the safety of its students traveling abroad.
The University of Redlands is in constant contact with the
Program Directors and relies heavily on his reports
regarding any activity in Salzburg as well as the countries
that are visited during the field experiences. The Program
Directors
receives
bulletins
including
Public
Announcements and Travel Advisories from the U.S. State
Department.
In the event of a crisis, the home campus will be
immediately notified of the nature of the crisis and the
status of our students and the program. The Study Abroad
Office will attempt to make contact with students' families.
Students will be assisted on site in contacting their families.
Evacuation of the site will only occur if the U.S. Consulate
and Embassy issues an alert to U.S. citizens and makes
plans to remove them from the country. Possible reasons
for evacuation could include a political disturbance or an
outbreak of an infectious disease. Once the decision to
evacuate has been made, the University of Redlands cannot
be responsible for the safety of any student who refuses to
evacuate or comply with instructions given by the Directors
or staff.
Helping to assure your
our top priorities. The
for a healthy and safe
informed about basic
leaving the U.S.
health and safety abroad is one of
best way that students can prepare
study abroad experience is to get
health and safety issues before
Of course, no one can guarantee your health and safety
abroad, just as no one can guarantee your health and safety
in Redlands, CA. However, there are a number of things
that you can do to prepare for your time in Salzburg. Before
you depart, learn what resources are available to you once
you are on-site.
One of your first steps should be to log on to the US State
Department website which is full of useful information and
tips regarding international travel. You should carefully
review the Consular Information page for the country or
countries that you plan to travel to. Also view the National
Center for Infectious Diseases: Traveler’s Health Website
for information on required and recommended
immunizations and health conditions abroad.
While abroad, exercise due caution. Follow the advice and
instructions of your on-site directors and staff. Monitor
your own health and pay special attention to eating and
sleeping habits.
YOUR HEALTH AND SAEFTY RESPONSIBILITIES
Get Medical Examinations
We strongly recommend that all students participating in
study abroad have medical examinations prior to departure.
Illness will negatively impact your study abroad
experience, so it’s best to take care of a preexisting
condition before you depart.
Update Your Prescriptions
Students who use prescription medications (including
allergy shots, eye glasses or contacts, and birth control
pills) should carry an adequate supply for the semester
and an updated prescription accompanied by a signed
and dated statement from the prescribing health care
provider. The statement should indicate the generic name
and brand name of the medication, as well as the dosage
and any major health problems you have. This will provide
vital information for medical authorities in case of an
emergency, and will also facilitate your interactions with
customs. Students should also take an extra pair of glasses
or lenses and a card, tag, or bracelet that identifies any
physical condition that may require emergency care. Pack
your prescriptions in your carryon luggage in the original,
labeled container. Make sure your name on the prescription
appears the same way it does on your passport. If you need
to take a prescription drug throughout the duration of the
program but cannot bring an adequate supply with you, talk
with your doctor about how you will obtain the remainder
of your prescription abroad. If you plan to purchase
medication overseas, you will need to see a host country
physician for a new prescription and should know the
generic name of your medication, as the exact same
medication is sometimes not available overseas. Note: Do
not plan to have medicines or vitamins mailed to you
because they may be held up in customs. It is a good idea
to check with your insurance provider about what is
covered in terms of prescriptions and office visits while
abroad.
Immunizations
Currently none are required for travel to Austria or your
return to the United States. The U.S. Department of State
recommends, however, that you check your health records
to make sure your measles, mumps, rubella, polio,
diphtheria, tetanus, and pertussis immunizations are up to
date.
You may wish to travel beyond Salzburg and Austria. For
specific health information for your proposed travels, you
may wish to check with the appropriate embassy and/or
consulate. In addition, you may check the Center for
Disease Control website at:
http://www.cdc.gov/travel/html#Geographic
Report Special Medical Needs
Please be honest and forthright in disclosing any
medical or psychological condition to the Director of
Study Abroad prior to departure. It is important to
inform the Program Directors and Program Assistant
should you require attention overseas from a physician or a
psychiatrist. This request is not for the purpose of
preventing you from going, but making sure that we are
able to assist you in an emergency once there. This
information will be treated confidentially.
Failure to disclose this information could result in
dismissal from the program.
Conditions can be exacerbated or reactivated by the
experience of living in a new country, and if you have
any doubt or concern about this please check with your
family physician.
If you have any special medical needs that require
prescription medicine, be sure to carry your doctor's
prescription(s) for the duration of your stay, as well as a
note from your physician detailing the nature of the
medication and the medical concern for which it is
prescribed.
We recommend any student with a medical condition
which might require emergency treatment to wear a
MEDIC ALERT bracelet.
Individual preferences (as opposed to needs) on such issues
as diet need to be filtered through a cultural lens.
NOTE: If you have any special personal requirements
such as diet, religious observances, allergies, or other
medical issues, please inform the Director of Study
Abroad in advance. Special needs can be
accommodated only if you tell us about them before the
program begins.
Know the Laws Regarding Your Medication
Students who are taking prescribed medications for
depression/anxiety/OCD or ADD/ADHD should know that
in some countries, the drugs often used to treat these
conditions are severely restricted or even illegal. If this is
an issue, make sure to talk to your physician and research
your alternative options well before going abroad.
AIDS and Sexual Health
The HIV virus is prevalent everywhere in the world. To
protect yourself, do not have unprotected sex and do not
use drugs intravenously or share needles for any reason.
Overall, we encourage students to be cautious about their
sexual activity while abroad.
Disabilities
Students who have disabilities should discuss their study
abroad plans with both the Director of Study Abroad and
the Director of Student Services.
Additional Suggestions
 You are used to having ready access to familiar medical
supplies in your home, the Health Center, or local drug
store. In Salzburg and on the road, there is no campus
Health Center, parent's medicine cabinet, or "familiar"
drug store. Yet, you are going to Europe, not Venus.
This not withstanding, many alums advise to take along
a supply of your favorite headache remedies, cold
medications, and stomach settlers!
 You should also have your doctor write a letter of
explanation about any medication you take. Keep this
document with your passport for explanation in the
event you are questioned by the authorities about
having medication in your possession. If you have a
medical document or history that is important to your
well being, bring that with you as well.
 You don't wish to spend even a moment of your stay in
Europe not feeling well. The first issue, then, is to take
care of yourself by getting proper sleep and nutrition.
Even if you are careful, however, the old cold bug is
likely to bite, so taking cold tablets, vitamins, or your
other favorite remedies for these common maladies is
probably advisable.
 If you wear glasses or contact lenses, it is advisable to
carry an extra pair (or, again, at least your prescription).
In the case of contact lens, also carry a full supply of
any special cleaning chemicals you will need.
 It is always best to have a medical and dental check-up
before going abroad. Problems that can be detected
early and resolved at home can save money and lost
time which might have been better used having fun.
 Drink Water! Remember that jet lag can be worsened
by dehydration. Caffeine and alcohol contribute to
dehydration, so drink plenty of water upon arrival and
certainly throughout the semester.

Eat Well, Exercise Regularly, and Get Adequate
Sleep! An important part of maintaining your health
while you’re abroad is eating properly. In addition to
maintaining a healthy diet abroad, you should also
exercise regularly. You’ll find that you get quite a bit of
exercise by simply walking more than you normally do.
The first few days in your study abroad location will be
very exciting, and you may be tempted to overdo it.
Remember that in addition to the psychological and
cultural adjustment you will be experiencing, your body
will also be going through a physical adjustment to a
new climate, a new time zone, new food, etc. Make sure
to get plenty of sleep, especially in the very beginning
of your program.
HEALTH INSURANCE
Know Your Health Insurance Policy and Procedures
All students are required to carry comprehensive medical
and accident insurance which provides coverage to persons
who are sick or injured outside the United States.
If you enroll in the University of Redlands insurance, our
insurer is Summit America Insurance Services, Overland
Park, KS. Your policy number is US041588. Examine the
policy limits carefully. It may well be you and your family
would think it prudent to supplement the coverage provided
by this policy.
The policy works abroad in essentially the same manner as
you have come to experience on the home campus.
I.E., YOU FIRST PAY EITHER DOCTOR OR
HOSPITAL AND THEN SEEK REIMBURSEMENT
FROM THE INSURANCE COMPANY THROUGH
THE CLAIMS PROCESS.
Follow these steps in filing a claim:
1. Consult a doctor and follow advice given. Notify
Summit America Insurance Services within 30 days
after the date of the covered accident or
commencement of the illness or as soon thereafter. If
you are in a different country at the time of treatment,
you will need to pay for services at the time they are
provided. Then, file a claim with Summit America to
be reimbursed as appropriate per the policy provisions
and exclusions.
2. Written proof of loss (itemized bill) must be furnished
with your claim within 90 days after the day of the loss.
3. You may obtain claim forms by visiting
www.summitamerica-ins.com, or by calling the
program administrator at 877-246-6997.
4. All claim forms and inquiries are to be directed to:
Summit America Insurance Services, 7400 College
Blvd, Suite 100, Overland Park, KS 66210 – telephone
(877-246-6997).
5. Reimbursement will be in U.S. dollars and should go to
your permanent address.
6. Take some blank claim forms as well; secure these
from www.summitamerica-ins.com, or contact the
program administrator at (877-246-6997).
7. Consult carefully with your parents regarding
insurance. You may determine additional or more
comprehensive coverage is a wise investment.
Worldwide emergency travel assistance,
evacuation
and repatriation services are included with the University of
Redlands student health plan through On Call International.
Benefits include emergency travel funds assistance, 24/7
emergency travel arrangements, medical/dental/pharmacy
referral service, and hospital deposit arrangements. (Please
see the Summit America plan brochure for a full list of
benefits)To reach On Call International outside the US,
please call collect by dialing US access code 001, then 603328-1956.
Emergencies Abroad
An emergency is an occurrence or situation that poses a
genuine and sometimes immediate risk to the health and
well being of program participants. Your first call should
be to the Program Directors or the Program Assistant after
you have attended to any life-threatening matters, of
course.
It’s always a good idea to make sure that key members of
your family have valid passports in case you have an
emergency abroad that requires one of them to travel to
your host country.
NOTE: Lost passports, tickets, or money are NOT
emergencies – they are inconveniences.
Emergencies at Home
Should an emergency arise at home while a student is
abroad (for example, a family member falls ill, a terrorist
attack occurs, etc), it is critical that your family or friends
at home know how to get in touch with you abroad—
especially if you are away from your program city or the
program has ended. If you choose to travel during free
weekends or after a program ends, please contact your
family every couple of days either by phone or email to let
them know where you are and how you can be reached.
Safety Suggestions While Abroad:
It is important that you use good judgment and caution
when navigating your new environment. Here are some
general tips to help you stay safe:
· Carry ID with you at all times.
· Don’t draw attention to yourself as a
foreigner/American. College sweatshirts, baseball
caps,
·
·
·
·
·
·
·
·
·
·
·
Know how to ask for help in the native language of
the country.
Know local emergency telephone numbers.
Don’t dangle purses or cameras from your wrist.
If you choose to bring an IPod or MP3 Player
abroad, conceal these as best as possible. They are
quickly becoming a target for theft both in the US
and abroad. Backpacks, laptops, and big purses can
also be targets.
Don’t carry large amounts of cash. Don’t carry all
of your money and documents in one bag or in back
pockets. Consider wearing a money pouch.
Be alert in crowds, especially in train stations or
popular tourist attractions, because thieves often use
distractions in these locations to their advantage.
Don’t hitchhike.
Don’t rent cars, motorcycles, mopeds, or scooters.
Don’t stay out late at night.
When traveling long distances by train or bus,
attach your bag to the luggage rack with a bike
chain or lock.
U.S. foreign policy affects how people overseas will
treat you. You will often be seen as a representative
of your country—whether you want to be one or
not. If your travel destination is having political or
military difficulties, ranging from demonstrations to
terrorist attacks to civil war, stay away from all sites
of such activity.
Sexual Harassment
Although what you might perceive as sexual harassment in
the U.S. may be considered socially acceptable in another
country, cross cultural sensitivity does not include relaxing
your personal boundaries. If you feel you have been a
victim of sexual harassment, you should immediately
inform the Program Director. Your situation will be
handled confidentially, with the facts made available only
to those who need to know in order to investigate or resolve
the matter. If you have questions concerning your
interactions with people outside of your program, please
raise those with your Program Director.
Responding to Physical or Sexual Assault
Assault is a traumatic event that can occur in any
environment, whether in the U.S. or abroad. However, as
an international traveler, you may be more visible than you
are accustomed to being and thus more likely to attract
interest, whether positive or negative. While physical or
sexual assault is not always preventable, we urge you to
take every possible precaution and use good judgment.
If you are assaulted, please remember that it was not your
fault, and you’re not alone.
If you are assaulted:
1. Go to a safe place
2. Don’t shower or change clothes
3. Get help from a trusted person
4. Inform the staff in Salzburg
5. Follow the guidance of the staff for medical,
psychological, and legal support
If a friend is assaulted:
1. Believe your friend
2. Take your friend to a safe place
3. Discourage your friend from showering or changing
clothes
4. Listen without asking lots of questions
5. Assure your friend it was not his/her fault
6. Remember details to help officials
7. Go with your friend to inform the staff in Salzburg
8. Stay with your friend for support, if appropriate
Gender and Women’s Issues Abroad
There are two primary reasons to consider gender within
the context of health and safety abroad. The first reason is
that women have specific safety concerns, both at home
and abroad. Although men are also the targets of muggings
and other crimes, women are often seen as easy or fragile
victims and are more often the targets of assault. Therefore,
women should remain extra vigilant while abroad and do
their best to prevent themselves from ending up in a
possibly threatening situation.
The second reason to consider gender while abroad relates
to how cultural expectations and practices often result in
well defined gender roles within a society. Gender roles
abroad may differ greatly from those in the U.S. You may
not choose to behave in exactly the same ways as
traditional local women or men do; however, it’s important
to educate yourself about cultural gender roles within your
host community in order to make sensitive choices about
how you will behave as a woman or a man while abroad,
and to understand how your personal views and opinions
may be interpreted by your host culture. Think about ways
to deal with intercultural frustrations relating to gender
and/or being a woman overseas, including your response to
people’s possible stereotypes of you as an American
woman. American women have a reputation in many
countries as being looser, more carefree, and often more
relaxed with their personal boundaries. This opinion is
often created/reinforced by American television shows,
music, and films.
Overwhelmingly, female students
suggest that women abroad be alert and assertive if any
unwelcome attention surfaces.
Relationships Abroad
The “rules” of dating vary from culture to culture. Your
behavior in some situations may be viewed differently than
if you behaved the exact same way at home. For example,
accepting a drink that someone buys you in certain
countries may come with more social “obligations” than it
would in America. It is important that you consider your
behavior and inform yourself as best as possible about how
dating and relationships generally function in your host
culture. This knowledge will help you to better identify and
act in situations that make you uncomfortable either
physically or psychologically.
Sexual Orientation
You may already identify yourself as a heterosexual, gay,
lesbian, bisexual, or transgender student, or you may still
be exploring these issues. In either case, you will find that
the social climate, laws, and personal interactions of your
host culture often differ from the U.S. In some cultures,
Western understandings of “gay” and “straight” don’t exist,
or don’t carry the same importance as they do in the U.S.
People involved in same sex relationships may not see this
behavior or preference as an identity. In other cultures,
there are active social movements for civil rights for sexual
minorities. In preparing for your study abroad experience, it
may be important for you to research the LGBT climate of
the country you will be visiting. Though it might seem
intimidating to research these kinds of issues, it will help
you be better prepared to face the world you will encounter.
Race and Ethnicity
Race and ethnic relations are also culturally determined,
which means that while you’re abroad, you may be part of
an ethnic minority for the first time in your life. The ethnic
identity you have always felt to be an integral part of
yourself may be viewed in a completely different way in
your host country. Those of you visiting a country where
you have ethnic or racial roots may be expected to behave
according to the host country norms in a way that other
Americans of a different background are not. Perhaps
you’ll be considered American first, and your ethnic or
racial identity will be considered unimportant. In many
countries, there are homegrown ethnic or racial conflicts,
and you may be identified with one group or another
because of your physical appearance, until people discover
you are American. It is extremely unlikely that any of these
situations will involve any threat of physical harm to you as
an international student; however, you should prepare
yourself for the situations you may encounter by
researching the situation in your host country.
Stereotypes Abroad
Stereotypes and safety are intrinsically linked. Like it or
not, your reputation precedes you when you travel abroad.
Many Americans have traveled before you, and although
not all fit the list of stereotypes below, it only takes a few to
make an impression stick. Here are some of the most
common stereotypes of Americans held by people in other
countries:
American are outgoing, friendly, informal, loud, hard
working, extravagant, wealthy, wasteful, confident,
egocentric, ethnocentric, ignorant, disrespectful of
authority, always in a hurry, generous, immature, rude,
promiscuous.
Think carefully about these qualities, and about how people
may have arrived at these assumptions. Consider how you
(as an American) may be perceived in your host country
before you even open your mouth. Remember that your
behavior abroad is not just representative of you, but also
of the U.S., Americans, University of Redlands, your
community, and your family – and can have direct effects
on your safety while abroad.
SECTION VIPREPARING TO GO
General Checklist
Necessary Travel Documents
Helpful Guides
Travel to Salzburg
What to Take
PREPARING TO GO...
You have completed and returned the following forms:
_____ General Agreement & Release Form
_____ ISIC Application
_____Health Forms
_____Visa and Passport (valid for at least 90 days
after program ends)
You have fully discussed the implications of the Salzburg
Semester with your advisor.
You have had a discussion with Financial Aid regarding
both your term abroad and the term you return.
LEAVE A COPY OF ALL IMPORTANT
DOCUMENTS AT HOME. SHOULD THE NEED
ARISE; THESE CAN BE FAXED TO SALZBURG.
ADDITIONAL ACTION ITEMS:
Confirm with Housing your residential life plans for
your return (fill out the form and leave it with
Student Life)
Confirm with any campus organizations your
interests in participating or leadership positions for
your return term
Chat with program alums and appropriate faculty
for additional information on Salzburg
Please keep the Study Abroad Office informed of
any change in your off-campus study plans
If you're a senior, check with the Book Store about
how you can make arrangements for your cap and
gown and commencement invitations, and yearbook
photos.
Be thoughtful about all those things which you
would have to do to meet deadlines were you on
campus. These include, among other issues,
financial aid and Student Life etc. Take care of all
of these deadlines and planning before you leave
campus.
Check with the campus post office and confirm that
your mail will be forwarded home while you are
abroad.
NECESSARY TRAVEL DOCUMENTS
Passport
To travel outside the United States you will need a valid
passport. Forms to secure your first passport, or to apply
for a renewal, are available in the Study Abroad Office.
The expenses associated with securing this document are
yours.
If you already have a passport, it must remain valid for the
full length of your time abroad plus 3-6 months. It is good
planning to make sure you have plenty of leeway on this
issue. You may be denied entry into a country if your
passport expires before the end of your program.
The University recommends that you apply for your
passport as early as possible to allow plenty of time for the
processing of your application. Don't wait to apply until
just before your departure date and chance it not arriving in
time. You may call the US State Department 1-877-4USAPPT to check on the status of your passport.
Again, it is a good idea to leave copies of all important
documents and travelers checks and credit card numbers
stateside with someone you can contact in case of an
emergency.
It may be necessary when traveling overnight in a
couchette to leave your passport with a train conductor.
This is safe. However, you should be very careful about
giving up your passport in any other situation. Rule of
thumb in Europe: travel with your passport.
Visas
All Salzburg Semester students will be required to obtain a
student visa to study in Austria prior to departure.
Information on the requirements and process to follow are
provided as part of the orientation process. Expenses
associated with obtaining the visa are the responsibility of
the student.
If you are not a U.S. citizen, you must check with the
embassy of each country which you might wish to enter,
visit, or travel in or through, to determine the
requirements for travel documents in your particular
case. You are advised to do this prior to your
departure from the States and in sufficient time to
secure any needed travel documents prior to your
departure.
In order to obtain a visa, the following items must be
submitted to the Study Abroad Office prior to leaving
for the term:




Valid passport (signed)
Visa application (completed in full and
signed and dated)
Passport-size quality photos – 2 (recently
taken)
Copy of confirmed round-trip itinerary
International Student ID Card
The University of Redlands will provide you with an ISIC
(International Student Identification Card.) Along with
your passport, this card provides you with an important
source of identification. With it, you will be able to take
advantage of special student travel rates and fee discounts
at many museums, historical sites, etc. Some places may
not ask for your ID or display a sign offering discounts, but
will extend a discount if you inquire. It should become
common practice for you to automatically show your ISIC
before paying any entrance fee, and to ask for student
discounts.
With this card you will also automatically receive a very
basic medical and accident insurance which will cover you
anywhere you travel outside the continental U.S. This
coverage is very basic, and we strongly recommend that
you carry other comprehensive coverage as discussed later
in the manual under “Health Accident Insurance.”
HELPFUL GUIDES
Rethink when your term abroad begins.
For the shortsighted, it begins after the start of the term in
Salzburg. For the wise, it began with your initial thoughts
about going. Use the time between now and departure to
enrich your time abroad. Turn not only to the obvious and
useful personal resources on campus in the form of
program alums, important faculty, the Study Abroad
Office, but also begin your preparation by collecting some
obvious and useful books like:
Let's Go... - (Comes in a variety of configurations ... Let's
Go to Europe; Let's Go Britain and Let's Go Ireland, etc).
Published by the Harvard Student Agencies and directed to
the undergraduate student traveler.
Lonely Planet - Also in a variety of destinations: Western
Europe, Britain, etc. Good all- around guide.
Michelin Green Guides - Comes again in a variety of
travel destinations: cities, countries, areas - e.g.
Paris/Austria/Bavaria. Broader coverage (historical, maps,
etc.) than Let's Go but doesn't have the consumer
information (places to eat and stay). Good maps, excellent
information.
Any local bookstore will yield many additional sources for
you to begin planning your study trip and preparing for
your time abroad. You can use the costs listed in these
guides to help you budget for independent travel expenses.
Beyond the guide books, however, be sure to enlighten
your term abroad by turning to important and site-specific
works of fiction and nonfiction by significant authors.
E.g., you’re going to see a lot of art by Michelangelo – why
not give yourself an insightful head start by reading the
historical/fiction: The Agony and the Ecstasy? You're
going to live and travel in central Europe where time is
measured in centuries, not decades, so how about a good
history book? A good biography? A good novel?
HELPFUL HINTS
Appearance and Conduct
Your appearance in European countries matters. Your
dress may be a primary factor in the reception you will
receive. This not only means that students should wear
appropriate attire for all public meals but elsewhere as
well. Be sensitive to the expectations of our hosts,
(Europeans are definitely more formal than Americans)
and be aware of the impact of your behavior and dress,
both in Salzburg and on the field trips.
Hotels
While traveling, remember you are a guest in the hotels
that must attract and depend upon the general public for
their economic survival. We generally try to find hotels
that are conveniently located, within our price range, and
accommodating to our particular needs. We like to return
to hotels that work well for us. Disorderly behavior or loud
noise that may cause the hotel to cancel future reservations
for our program, raise our costs, or necessitate us using less
desirable quarters, will not be tolerated.
Electrical Appliances
While it is possible to obtain adapters in this country to
convert and use American appliances in Europe, the wisest
course of action is to free yourself from the need for such
items. Failing this, purchasing inexpensive comparable
items in Europe is perhaps the next best thing to do.
Voltage and cycle requirements generally differ, and a
manufacturer's warranty is often invalid when items made
for use in America are used abroad. Converters and
adapters are expensive, so the best suggestion is to "just
leave home without them'' or simply buy what you can't do
without once there. There is a hairdryer available in each
room.
Purchases
Check with your "experienced" European traveler friends
to find the "best bargains." Be careful whenever you buy
from street vendors for their bargains may be your losses.
Trip Insurance
You may wish to consider purchasing trip insurance on
yourself, your belongings, and/or your flight plans. Most
travel agents will discuss the cost and benefits of such
coverage with you.
Things to Take Along
Some hotels in Europe do not furnish soap or wash cloths,
and in some cases, towels. You may wish to carry these
items with you in a small plastic bag when traveling.
Likewise, if you plan on staying in youth hostels, you may
wish to pack a bed sheet and/or sleeping bag as well.
Photography
Can you imagine any trip without photographs? Certainly
not the Salzburg Semester! If you do buy a new camera,
take the time to learn how to use it before you go. If you
are using a digital camera, you should bring a thumb drive
to upload and back up your pictures.
Luggage
Airlines have restrictions regarding the size of luggage you
may take. If you plan to purchase new luggage, you may
wish to check with your air carrier first to determine the
limits imposed on luggage size. The reality is, however,
that a much more common sense rule should be in place
here. You must carry your luggage. Thus, your chief
consideration ought not to be the legal limits, but rather
what you can comfortably handle yourself.
One small day-size backpack and one large backpack
and/or suitcase offer the best luggage arrangement. The day
pack is also useful in carrying a water bottle, your camera,
travel guide, etc. Students have found that a backpack is
the best luggage for their weekend traveling as well--it can
even serve as a pillow on the train when traveling at night!
If you feel you need to bring a larger suitcase, purchase one
with wheels. It will give you less hassle when dragging it
around Europe.
Personal Property
All students are responsible for their belongings at all times
in Salzburg and on your travels as well. Make it a habit to
lock your room. Do not leave money, passport or
valuables visible, even in a locked room.
You should probably carry insurance against personal
property loss or damage, and you should probably not
bring with you items of a personal nature that would be
difficult or expensive to replace.
WHAT TO TAKE
Probably the second most frequently heard reaction of
returning Salzburg students (right after "Amazing! Best
thing I've ever done”) is, "I took too much!"
The constant hassle of lugging overweight and unwieldy
suitcases in and out of busses, trains, planes; hauling them
up countless flights of stairs; dragging them up and down
the various levels of the Underground, the Tube and the
Metro; facing yet one more "beautiful little room with a
view ... on the 6th floor" all will quickly make the point
more compellingly than any prose might.
Be thoughtful in your packing. Austria is not sunny
Southern California, but it is not the North Pole, either.
You want to have clothing which will give you flexibility,
versatility, and durability. Take clothing that will last you
for four months of hard traveling, and which will provide a
variety of wear for you in a climate that can quickly change
from warm to cold, from dry to wet, from wet to wetter!
You want dark clothing that washes easily, wears well, and
dries quickly. Most of what you take should be casual ...
you are students, not rich jet setters.
Having said all of this, you should take into account the
following:










You have to carry all you pack.
There is probably no incident of a student
going abroad with too few clothes.
Students from southwestern United States may need
to be particularly mindful of the impact of weather
in planning what to take. Translation: you'll need
shoes and clothes for inclement weather. Plan from
the top down, rain and winter gear, hat, scarf and
gloves, sweaters, shoes… yes, even long underwear.
Proper clothing will allow you to adapt to buildings,
cultures, and climates you’ll encounter.
A durable umbrella
You will no doubt do far more walking abroad than
you do here, so comfortable shoes and coats are
critical. It is best to be concerned about the comfort
issue, and about the climate ... you will need to
frequently walk in wet and cold weather, so plan
accordingly.
At least one dressy outfit for concerts
Jeans!!!- take more than one pair.
Leave expensive jewelry at home.
Leave your ski and snowboard equipment at home
even if you're a devoted skier. Taking it with you is
not worth the hassle or cost. Good equipment is
available for rental at low costs.
Extra items you probably won't be sorry you
brought:
small flash light
MP3 player
Travel alarm clock
several zip-lock baggies (both small and
large sizes)
combination lock and small cable to secure
luggage;
ear plugs; eye mask
simple first-aid kit (for cuts, headaches,
blisters)
hand sanitizer
vitamins
Thumb drive for photos
bathing suit
extra deodorant
pens/pencils

Finally and very important! Comfortable feet make
for a happy traveler. Have we said this before? It
will likely be worth your investment to secure a pair
of light weight
water-proof hiking boots (which you'll be wise
enough to break in before you leave
home!)
Some students also recommend a pair of sandals for
walking the city on a warm day -- and a pair of nicer
(but sturdy) shoes for going out. Inside the
Marketenderschlößl,
hausschuhe
(house
shoes/slippers) are worn, as is typical in all
Austrian households. You may wish to bring
personal house shoes/slippers with you.
SECTION VII- ONCE IN
EUROPE
Getting to the
Marketenderschlößl
About the Marketenderschlößl
Train Travel
ONCE IN EUROPE
Getting to the Marketenderschlößl
Obviously you’re going to get to Europe by air. Check
with your travel agent for connecting flights to Salzburg
directly from Zurich or Frankfurt. Once at the very user
friendly Salzburg airport, a taxi ride (approximately 15
Euro) gets you to the front door of the Marketenderschlößl.
The closest major international airport to Salzburg, and
therefore the most direct point of entry to Europe from the
United States, is through Munich. Once you have arrived in
Munich, you have two options for getting to Salzburg:
A. The Salzburg Shuttle Service from Munich to
Salzburg
This is absolutely the quickest, easiest and least
frustrating way to get from the Munich Airport to
the front door of the Marketenderschlößl.
The shuttle service will take you about two to three
hours (depending upon traffic). This service will
deliver you directly to Mönchsberg 21 and pick you
up there as well for your return.
You will find the desk for this service across the
hall (called the "Zentral Bereich", the main hall)
opposite
the
main
information
desk
("Hauptinformation") in the downstairs of the
airport. The desk will be marked TRANSFER
SERVICE.
If you plan to use this option, it is advisable to book
the shuttle in advance by sending a fax to:
Salzburger Mietwagen Service
Naumann. 43
A-5020 Salzburg
FAX: 011.43.662.436 324
Your reservation should be made at least one week
prior to your arrival in Munich, and it should
contain your flight number, carrier date and time of
arrival. Please note: They will not fax a
confirmation notice to you unless you request one.
If you book a roundtrip passage with the shuttle, the
drive will give you a receipt for your return journey.
You will need to hold onto this until the end of the
semester.
B.
The Train
If you wish to travel like Europeans do, you might
elect the train. After you clear customs at the
airport, follow the signs for the S-Bahn (city train),
which will take you to downtown Munich.
Prior to boarding the S-Bahn you will need to
purchase a ticket from a metered ticket machine
found just in front of where you board the trains.
You will need to look for the S8 to take you to
Munich’s main train station.
The ride on the S-Bahn should take about 45
minutes to downtown Munich and you will want to
exit the train at the “Hauptbahnhof” (main train
station). When you arrive at the Hauptbahnhof in
downtown Munich, you will find yourself exiting at
the lower level. Find your way up a level and look
for the signs which say, "TICKETS" (an enclosed
glass area). If you become lost, look also for the
ever present small black lower case “I” enclosed in
a yellow circle (INFORMATION). There you will
always find someone who can speak to you in
English and help you find your way to a ticket
counter and where you can purchase your ticket for
Salzburg. When purchasing your ticket, show your
international student ID card and you should get a
discount on the purchase price.
Trains leave Munich usually every other hour, but
in purchasing your ticket make sure you are aware
that the price above cited is for the somewhat
slower train (i.e. the one that makes more stops).
Faster trains (EC or IC) will be quicker but you will
be charged an additional express train fee
(approximately 10 Euros).
Notice, too, these prices are for second class cars
only; thus, when boarding your train, use only those
cars which have the number "2" marked on the
outside.
Once you exit the train in Salzburg, the easiest way
to get to the Marketenderschlößl is to take a cab
which you will find outside the train station in
Salzburg. Your taxi fee should run about 10-15
Euros.
Many Salzburg cab drivers have come to recognize
the name “Marketenderschlößl” and know where it
is. It will help to tell him/her the address
(Mönchsberg 21 from Augustinergasse). This tells
the cab driver from which side of the mountain s/he
should drive.
ABOUT THE MARKETENDERSCHLÖβL
Your home in Salzburg is the Marketenderschlößl, a
renaissance fortress built in the year 1560. You will grow
to love it in a very special way. It has served the needs of
various educational groups for centuries.
The Marketenderschößl is located virtually in the heart of
Salzburg, but with an important twist - it commands a view
of the city made possible by its location on the top of the
Mönchsberg, and sits in what you will probably conclude
to be one of the most idyllic environments in the whole
world.
The University holds an exclusive lease on the house.
However, in the long run of time, we are but temporary
occupants. Please respond to the house as though it were
your very own: honor and value it as a special place to
spend a special semester; but help preserve it as well for
the countless others who will follow in your footsteps.
The section which follows gives you some of the answers
to the most often asked questions about the house, and
establishes some of the ground rules for your living there.
As with anything else regarding your stay in Europe, good
common sense is the premise upon which most of this
rests.
Meals
Students typically eat breakfast from 8am to 9am, and
lunch from 12:30 to 1:30, but these times may be adjusted
from term to term. Both meals are served in the dining
room of Mönchsberg 21. A selection of food is available
for both breakfast and lunch; both offer some variety, but
probably not as great as you find at the Irvine Commons.
Dinner is somewhat more elaborate and is provided at a
selection of restaurants throughout the city. Students are
given meal money to supplement and offset the cost of
meals from Thursday dinner through dinner on Sunday.
Some of you may elect to use the student kitchen to store
food and prepare weekend meals, as this is more
economical, rather than eating out the entire weekend.
*Students are responsible for and expected to notify the
housing staff of any and all dietary allergies, dietary
restrictions, and/or dietary preferences (e.g. Lactose
intolerant, vegetarian, etc.)*
Linens and Towels
Towels and bed linens are provided. Fresh linen is
available every fourteen days; students wash their towels
with their own laundry. Each bed is equipped with a pillow
and
a
comforter.
Students
needing
different
accommodations should plan to bring or to purchase that
which they need to augment the above.
Security and Locks
Students are given a key to the main door of the house and
to their individual room. In practice, it is important to be
security-minded, leaving rooms locked at all times, but
frankly, it is more prudent for students to leave items like
expensive jewelry, etc. at home.
Laundry
Four washing machines and dryers are in the house and are
available for student use. The Program Assistant maintains
and posts a laundry schedule by room. Please keep in mind
that with groups of 30 or more, access to the washers and
dryers more than once a week is not feasible. Take this into
account when packing.
Bed bugs
There is a global epidemic of bedbugs. In order to reduce
the incidents of bedbug bites among students and room
infestations, there is a bedbug protocol in place at the
Marketenderschlößl to ensure that bedbugs do not inhabit
our common living space. Students will be made aware of
the specific procedures upon arrival.
Smoking
There is a standing house policy which prohibits smoking
anywhere in the house.
Damages
Students are advised that they are personally responsible
for any damages to their rooms, its furnishings, or to the
property of the Marketenderschlößl or any other hostel or
hotel in which they stay, or to books which they are using.
Students are personally responsible for maintaining their
own rooms in the Marketenderschlößl.
Overnight Guests
The contract between the Pallottiner Order and the
University of Redlands includes certain financial and legal
liabilities as well as insurance coverage for the benefit of
Redlands' students and faculty. This coverage and related
protection may be rendered null and void when
unregistered guests stay without the approval of the
University officials in charge. The Order has the legal
authority to call police, clear the house and place our
continued use of the house in jeopardy, should we ignore
this consideration.
All guests who wish to have overnight accommodations
provided must be cleared in advance by their host student
with the Program Assistant. If space is available (and with
groups of 30 or so, space is often not available), overnight
guests may be accommodated.
Overnight guests will pay, in advance, 15 Euro per night of
accommodation (single or double room with bedding.)
Overnight guests are also offered complementary breakfast
and use of the Marketenderschlöβl's kitchen and
kitchenware. For an additional cost of 6 Euro for lunch,
guests are welcome to join their host student during group
meals. Guests are welcome to accompany their host student
to dinner as well. Prices for the dinners vary and depend on
the restaurant of the evening.
Short-term visitors must be accompanied by their host
student at all times. Those not associated with the Salzburg
Semester Program are not permitted to be unattended in the
program facility.
Same gender overnight guests (brothers and sisters
subject to this same provision) may (with the consent of all
of the host student's roommates) stay in the host student's
room.
Students will be held fully responsible for the
actions and or damages of their overnight guests
and short-term visitors.
The Program Assistant is responsible for administering this
policy.
The rules regarding overnight guests apply to all
individuals, including close relatives of group members,
visitors who are presently members of the student body of
the University of Redlands, or alumni of the Salzburg
Semester.
Computers
Students must have a working laptop, with CD-ROM drive,
while in Salzburg. It is essential for the German course
interactive DVD and a laptop is convenient for completing
required course work. Before students depart for Salzburg,
they should drop by ResNet on Redlands’ campus. ResNet
can install antivirus software and make sure your computer
is running in optimal condition. ResNet services are free of
charge.
*Students are responsible for maintenance and care
of their personal computing devices and all costs
associated with them*
There is a wireless connection in the house. Students are
expected to abide by the University of Redlands Code of
Conduct for internet use.
Room Furniture and Care of Your Room
You will not be surprised to learn that the furnishings of
your room in the house are new. They will consist of beds,
chairs, study tables, and an armoire for clothing. As on the
home campus, you will be responsible for keeping your
room clean.
Quiet Hours/Courtesy Hours
A hallmark of the Salzburg Semester is group living – with
staff, faculty and students who live and work in the same
environment. The best group living situations build respect
among all their individual inhabitants, and people’s diverse
personalities. Common sense and mutual respect condition
noise levels in the Marketenderschlössl. These "courtesy
hours” are in effect 24 hours a day.
PLEASE ...
 Be mindful that the house has recently been renovated,
therefore, do not nail things into the walls. Do not hang
wet clothes or laundry in your room, as mold will grow.
Use the dryer or request a drying rack.
 Do not throw anything out of your window, or store
anything in or on your window sills, for as you will
soon discover, you are, in many respects, living in a
park.
 Report any malfunction or damage immediately to the
Program Assistant or Program Directors.
 Do not take anything for granted. If you are in doubt
about that which is proper or wise, ask.

Be sensitive about the public areas of the house. Do not
leave your personal items in the lounge, library or in the
halls or wet or dirty clothes in the laundry area. Clean
up after yourself in the kitchen.
 The dining area is used only for meals; the library is
available for studying.
 Be thoughtful about community property. Dishes
"borrowed" from the kitchen, for example, impacts
everyone.
TRAVELING BY TRAIN
Get ready! You're about to meet a new form of travel and if
you are like thousands of Americans before you, you're
also about to fall in love. In Europe people travel by trains
and as far as efficiency, cost, and safety are concerned, it
couldn't be better.
Part of the decision as to whether to get a rail pass in the
first instance, and what kind of pass to purchase in the
second will, no doubt, be influenced considerably by your
travel plans. Thus, you must be thoughtful even at this
point regarding your intentions.
Rail passes come in a variety of "packages” offering a
variety of travel opportunities. Each alternative has with it
some advantages and limitations. Careful planning will
insure that you purchase the pass that is best for your
needs. Students should read carefully about the differences
in these passes. Past students have purchased the 10 or
15 day youth GLOBALPASS.
Any travel agent should be able to advise you on the
current prices, advantages and limitations of rail passes. All
are available for purchase in this country ONLY. You
cannot purchase a Eurail pass in Europe!

Some train ticket discounts are available to student
travelers. Groups of people may be eligible for group
discounts, but it is your responsibility to ask for group
rates. Also, depending on the day, country of departure
or destination, special rates may also apply. JUST
ASK! If you plan a long trip over a national holiday or
peak travel season, always get reserved seats at least 24
hours in advance of your departure. It is also wise to
have reservations for lodging.

Baggage on trains should be small for easy storing
(backpacks are an excellent choice of luggage for short
trips), and quick handling.

Train stations are little cities in themselves, and you can
find almost any service there. Most also have
information offices where you can make reservations,
obtain free city maps, etc.

When boarding a train check the label on the outside of
the train car you are boarding. Trains will often separate
at stops ... one part going to one destination, the other
part headed to another. If you're in the wrong car you
may end up some distance from your destination.
MAKE SURE THE LABEL ON THE TRAIN CAR
YOU CHOOSE HAS YOUR DESTINATION
LISTED! In addition, when traveling without reserved
seats, check the seating chart outside each train
compartment in order not to take a reserved seat for
yourself, a mistake that you will make only once!

Using the train for night travel may avoid some expense
of a hotel. The cost of a reserved couchette is probably
about the same as an expensive hotel but you also save
time! You spend your days in museums rather than on
trains.

An important caution: DON'T THROW AWAY YOUR
TRAIN TICKET AFTER BOARDING! You are
always checked by a conductor on the train, and he will
stamp your ticket.

While trains are generally safe, students should,
nonetheless, always be safety-minded while traveling
on them. NEVER leave your personal belongings on
your seat unattended. Items left unattended will likely
not be there when you return. It is a good idea to carry a
combination lock and thin cable for securing your
baggage on trains and in hostels.

Keep in mind that trains operate a bit differently in each
country. A train that is scheduled to leave from Zurich
at 09:15 will leave at 09:15. A train from Seville
scheduled for a 10:30 departure might depart, well,
around 10:30.

Be honest -- attempting to tamper with the rail pass or
use it in any unauthorized way may leave you out in the
cold ... literally! If caught misusing a rail pass, expect to
be immediately put off the train and have the pass
confiscated. A fine or worse is also possible.

You will also need to learn the differences between the
IC or EC (InterCity or EuroCity trains), the D or E
(schnelizug or eilzug... fast trains), and ICE (InterCity
Express trains ... fast.)
SECTION VIII
Final Thoughts
SOME FINAL THOUGHTS
You have applied to and been accepted for a program of
study in Europe. It should come as no surprise to you to
find, therefore, that food, customs, lodging, history,
culture, laws, weather, language, expectations, and a host
of other topics will be perhaps "foreign" to you. These
differences will take some adjustment -- some easy, others
much more difficult, perhaps even painful. If you are not
willing to accept these differences and the inevitable
adjustments they will require of you, then you should not
go. Some “final” thoughts . . .

Be gentle, non-judgmental, inquisitive, and
accepting as you encounter your new culture.

Be reminded that the Salzburg Semester is a group
program, and that you need to think of the impact
of your attitudes and behavior on the group. If
you're late for the bus, you require that everyone
wait for you - or that the Director’s leave you
behind! In either case, your behavior and attitude
will not be appreciated.

Be flexible and patient. Through no one's fault,
luggage may be delayed or even lost; schedules may
need to be changed at the last minute; classes and
schedules may be altered, you may not always be
able to room with your best friend and you may not
always feel like doing what the itinerary suggests.
So be it. These are annoyances, not major crises, so
put them in a broad perspective and don't allow the
unimportant or incidental to cost you or anyone
around you even as much as one precious moment
of time during your term abroad.

Be
responsible.
You
are
r
equired to completely and fully obey the laws of
your host country and the rules and regulations of
your program and your University. Running afoul
of local law officials can result in immediate
dismissal from the program and your return to the
United States. Be responsible as a student!

Be understanding. Keep in mind that both food
and lodging offered throughout your stay in Europe
could be significantly better were we to (a) increase
the cost considerably, or (b) eliminate some of the
field experiences. We think that you'll agree that (c)
acceptable, but modest lodging and reasonable food,
with generous field travel, is a preferred alternative.

Get Ready. You are personally responsible,
academically and financially, if you withdraw from
a program prematurely or are dismissed for cause.

Be forewarned . . . You’re about to fall in love . . .
with art, music, history, culture. With Salzburg, and
Mozart, and our guess is you will also come to more
fully appreciate yourself as well. So. . . .
Auf Wiedersehen!