Image: "Concord Covered Bridge 2" by Maksim Sundukov - Own work. Licensed under CC BY-SA 4.0 via Wikimedia Commons "BeaverkillBridge" by Peter Bond from Philadelphia, USA - Licensed under CC BY-SA 2.0 via Wikimedia Commons Healthcare Environment in Transition: Opportunities for Rural Health Systems 2015 Missouri Hospital Association Rural Healthcare Conference Rural Healthcare: Its Effect on Rural Communities Hilton Garden Inn Conference Center Columbia, MO September 15, 2015 Eric K. Shell, CPA, MBA The Healthcare Environment Has Changed! • In the past 36 months, the healthcare field has experienced considerable changes with an increased number of rural-urban affiliations, physicians transitioning to hospital employment models, flattening volumes, CEO turnover, etc. • Federal healthcare reform passed in March 2010 with sweeping changes to healthcare systems, payment models, and insurance benefits/programs • Many of the more substantive changes will be implemented over the next two years • State Medicaid programs are moving toward managed care models or reduced fee for service payments to balance State budgets • Commercial insurers are steering patients to lower cost options • Thus, providers face new financial uncertainty and challenges and will be required to adapt to the changing market INTRODUCTION 2 Market Overview • High Deductible Health Plans • Non Healthcare CEO quote: • “We just renewed our High Deductible Plan going into our third year, and guess what.....5% reduction in premium!!! Needless to say everyone is thrilled. Not sure what the average HSA balance is, but I think it is high. Doing what it is supposed to do, turning health care patients into consumers.” • Underinsurance • State Budget Deficits • Recovery Audit Contractors (RAC) • Reduced Re-admissions • Accelerating shift to outpatient care • SGR Fix • Comprehensive Pay Model • 340B attacks • New payment models MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 3 Growth of High Deductible Plans MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 4 Underinsurance Rates Among Adults Who Were Insured All Year by Source of Coverage at the Time of Survey Source: http://www.commonwealthfund.org/publications/issue-briefs/2015/may/problem-of-underinsurance MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 5 High Deductible Insurance Impact MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 6 Reduced Readmission Rates CMS: 2,610 PPS hospitals to receive penalties in 2015 Source: Centers for Medicare and Medicaid Services, Offices of Enterprise Management MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 7 Trend of Lower Inpatient Use Inpatient Days per 1,000 Persons, 1991 – 2011 Inpatient Days per Thousand 1,000 883.9 Compound Adjusted Annual Rate Decline of 2% 800 600.4 600 400 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 Source: Avalere Health analysis of American Hospital Association Annual Survey data, 2011, for community hospitals. US Census Bureau: National and State Population Estimates, July 1, 2011. Link: http://www.census.gov/popest/data/state/totals/2011/index.html. MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 8 Market Overview – Results • Declining Patient Volumes Missouri Hospital Admissions per 1000 Population 150 145 140 144 142 142 141 138 135 137 136 133 130 129 125 120 2005 2006 2007 2008 2009 2010 2011 2012 2013 Source: Kaiser State Health Facts, kff.org MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 9 SGR Fix – Rate Changes Summary Time frame Rate Increase 2016 – 2019 0.5% 2020 – 2025 0%. Adjustments made based on physician’s choice to participate in 2 track program of MIPS or APM program • APM 5% bonus (2020 – 2024; fee increase of 0.75%/yr.) • MIPS -4 to +9% 2026+ • 0.75% for physicians participating in MIPS (MeritBased Incentive Payment System) or an APM (Alternative Payment Model) program • 0.25% for all other physicians Sources: Health Affairs, Modern Healthcare, Congressional Budget Office MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 10 SGR Fix – Implications (Source: H&HN Daily 4/6/2015) • • Accelerating the replacement of Medicare¹s fee-for-service payments to physicians with risk-based alternatives • Implication: Hospital participation in patient-centered medical homes, bundled payment and accountable care organizations as partners with their physicians is a business imperative. If a hospital is not active in these pursuits, nonemployed physicians might find business partners with capital, expertise and infrastructure elsewhere. Increasing Medicare payments to physicians by 0.5 percent per year through 2019 is hardly enough to offset medical inflation, regulatory compliance requirements in the Affordable Care Act, IT costs for meaningful use and ICD-10 implementation. • These additional operating costs will require hospitals to develop more sophisticated ways to manage the medical practices they own and support independent practices with whom affiliation is necessary. That might mean deferring capital from other projects to invest in better systems and personnel to assist these practices. MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 11 Joint Replacement Comprehensive Pay Model MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 12 340B Program Under Attack – GAO Report MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 13 340B Mega Bill – August 28, 2015 MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 14 Service Area Market Overview – Healthcare Reform • Coverage Expansion • By 1/1/14, expand Medicaid to all non-Medicare eligible individuals under age 65 with incomes up to 133% FPL based on modified AGI • Currently, Medicaid covers only 45% of poor (≤ 100% FPL) • 16 million new Medicaid beneficiaries; mostly “traditional” patients • FMAP for newly eligible: 100% in 2014-16; 95% in 2017; 94% in 2018; 93% in 2019; 90% in 2020+ • Establishment of State-based Health Insurance Exchanges • Subsidies for Health Insurance Coverage • Individual and Employer Mandate • Provider Implications • Insurance coverage will be extended to 32 million additional Americans by 2019 • Expansion of Medicaid is major vehicle for extending coverage • May release pent-up demand and strain system capacity • Traditionally underserved areas and populations will have increased provider competition • Have insurance, will travel! MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 15 Service Area Market Overview – Healthcare Reform • Results (Source: Gallup August 10, 2015 Survey) MO – 15.2% to 11.4% MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 16 Service Area Market Overview – Healthcare Reform • Medicare and Medicaid Payment Policies • Medicare Update Factor Reductions • Annual updates will be reduced to reflect projected gains in productivity • Medicare and Medicaid Disproportionate Share Hospital (DSH) Payment Reductions • Medicare Hospital Wage Index • Independent Payment Advisory Board (IPAB) • Charged with figuring out how to reduce Medicare spending to targets with goal of $13B savings between 2014 and 2020 • Summary Impact MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 17 Service Area Market Overview – Healthcare Reform • Medicare and Medicaid Payment Policies (continued) • Provider Implications • Payment changes will increase pressure on hospital margins and increase competition for patient volume • “Do more with less and then less with less” • Medicaid pays less than other insurers and will be forced to cut payments further MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 18 Service Area Market Overview – Healthcare Reform • Medicare and Medicaid Delivery System Reforms • Expansion of Medicare and Medicaid Quality Reporting Programs • Medicare and Medicaid Healthcare-Acquired Conditions (HAC) Payment Policy • By Oct. 2014, the 25% of hospitals with the highest HAC rates will get a 1% overall payment penalty • Medicare Readmission Payment Policy • Hospitals with above expected risk-adjusted readmission rates will get reduced Medicare payments • Value based purchasing • Medicare will reduce DRG payments to create a pool of funds to pay for the VBPP • 1% reduction in FFY 2013, Grows to 2% by FFY 2017 • Bundled Payment Initiative • Accountable Care Organizations • Each ACO assigned at least 5,000 Medicare beneficiaries • Providers continue to receive usual fee-for-service payments • Compare expected and actual spend for specified time period • If meet specified quality performance standards AND reduce costs, ACO receives portion of savings MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 19 Service Area Market Overview – Healthcare Reform • Medicare and Medicaid Delivery System Reforms (continued) • Medicare Accountable Care Organizations (continued) • 154 ACOs effective August, 2012 • 287 ACOs effective January, 2013 • 391 ACOs effective January, 2014 • 426 ACOs effective January 2015 • More than 70% of the U.S. population now live in localities served by ACOs and almost 44 percent live in areas served by two or more • 7.8 million Medicare beneficiaries, or about 22% of total Medicare feefor-service beneficiaries, now in Medicare ACOs • These organizations also provide care to 35 million non-Medicare patients, about 6 % more than last year Source: Oliver Wyman, ACO Update: A Slower Pace of Growth in 2014, via healthcare-executive-insight.advanceweb.com http://www.kaiserhealthnews.org/stories/2011/january/13/aco-accountable-care-organization-faq.aspx http://www.cms.gov/Medicare/Medicare-Fee-for-Service-Payment/sharedsavingsprogram/News.html MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 20 Where Are Medicare ACOs Forming? Source: CMS 1/20/15- Mapped from address of parent ACO MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 21 ACOs in Missouri According to a 2015 Oliver Wyman analysis, more than 50% of Missouri residents have access to an ACO or could receive their healthcare from an ACO. ACOs serving MO include Central Missouri Medical Network, Central US ACO, LLC, Kansas Primary Care Alliance, LLC, KCMPA-ACO, LLC, Mercy ACO, LLC, Physician Collaborative of Kansas City, LLC, SSM ACO, LLC, and UnityPoint Health Partners Example: In February 2015, Missouri Delta Medical Center was selected by CMS as one of 89 Medicare Shared Savings Program ACOs. MDMC is ranked #1 in the state of Missouri for Clinical Process of Care and ranked in the top 10% of all hospitals in the United States reporting clinical and patient experience data. They ranked #3 in the state for Patient Experience by CMS and are recognized as a Top Performer on Key Quality Measures. Sources: OliverWyman.com; Franklin St ACO Database; www.missouridelta.com MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 22 ACO Growth 2010-2013 MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 23 ACO Growth 2010-2013 MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 24 ACO Growth – 2015 and beyond MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 25 ACOs – New Regulations • ACO Investment Model (AIM) – October 15, 2014 • Goal: help rural providers offset the cost of operating a MSSP ACO • Benefits: • New MSSP candidates receive upfront fixed payment ($250K) and variable payment based on attributed beneficiary ($36/beneficiary), and monthly variable payment based on attributed beneficiary ($8) • Upfront payments will be recovered out of shared savings • Pre-payments act as forgivable loan if applicant remains in MSSP for 3 years and meets eligibility and performance requirements • Eligibility • Accepted into MSSP • Less than 10K lives • No hospital unless CAH or rural hospital > 100 beds • Competitive grant with positive points for providers willing to take downside risk MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 26 ACOs – New Regulations • Next Generation ACO Model – March 10, 2015 • Goal: Test ACO capacity to take on near-complete financial risk in combination with a stable, predictable benchmark and payment mechanism • Design/Benefits • Prospectively-set benchmark that incorporates historical and regional costs • Future trend to incorporate regional trend, patient acuity, and quality/efficiency discount • Payment options including normal FFS payment, normal FFS plus monthly infrastructure payment, population based payment; and capitation • Choice of one of two risk sharing arrangements that determine portion of savings or losses that accrue to the ACO • Minimum of 10K attributed beneficiaries or 7.5K if deemed rural MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 27 ACOs – New Regulations – June 4, 2015 • • • • More time under shared savings Added Track 3: 75% savings on risk sharing plans New methods to identify which patients are included Refines policies for resetting ACO benchmarks • Announces CMS’ intent to propose further improvements to benchmarking MARKET OVERVIEW 28 Medicare ACO 2014 Results • • In August 2015, CMS issued 2014 quality and financial performance results showing that Medicare Accountable Care Organizations (ACOs) continue to improve the quality of care for Medicare beneficiaries, while generating financial savings, suggesting that ACOs are delivering higher quality care to more and more Medicare beneficiaries each year. According to the results During the third performance year, Pioneer ACOs generated total model savings of $120 million, an increase of 24% from Performance Year 2 ($96 million). Total model savings per ACO increased from $2.7 million per ACO in Performance Year 1 to $4.2 million per ACO in Performance Year 2 to $6.0 million per ACO in Performance Year 3. The mean quality score among Pioneer ACOs increased to 87.2 percent in Performance Year 3 from 85.2 percent in Performance Year 2, which was itself an improvement from 71.8 percent in Performance Year 1. The organizations showed improvements in 28 of 33 quality measures and experienced average improvements of 3.6% across all quality measures compared to Performance Year 2. Ninety-two Shared Savings Program ACOs held spending $806 million below their targets and earned performance payments of more than $341 million as their share of program savings. Shared Savings Program ACOs that reported in both 2013 and 2014 improved on 27 of 33 quality measures. Source: CMS.gov 2015 Fact Sheets MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 29 Fee-For-Service Financial Model Assumptions • Utilization • Inpatient and Outpatient • Impact of ACA • Impact of Blue Cross steerage initiatives • Revenue • • • • Third party price increases Cost based Medicare revenue DSH payments (Zeroed out in 2014) Bad debt % of patient service revenue (75% reduction in 2014) • Impact of ACA • Meaningful use incentive payments • Other operating revenue • Non-operating gains and • Expenses • Salaries, wages and benefits • Productivity • Supplies and other MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 30 Age Normalized Use Rate Comparisons – Discharges/1,000 2021 Minimally Managed Market (High 118/Low 96) 2021 U.S. Average (High 93/Low 61) 2021 Highly Managed Market (High 70/Low 42) Current use rates based on Truven Healthcare Analytics population and discharge estimates by Dartmouth Hospital Service Area (HSA). 2021 use rates based on Milliman Governance Institute Presentation (2/2012). Limited to Missouri HSA’s that have a 2014 population between 10,000 and 100,000 MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 31 Fee-For-Service Financial Model – Results When operating income becomes negative in 2016, cash reserves start to decline Millions Operating income (Consolidated) $4 $2 $$(2) 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 $(4) $(6) $(8) $(10) $(12) $(14) $(16) $(18) • Operational improvement and shared service economies of scale are insufficient to combat declining utilization • Can’t cut your way to sustainability MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 32 Service Area Market Overview – Healthcare Reform • Medicare and Medicaid Delivery System Reforms (continued) • Provider Implications • Hospitals are taking the lead in forming Accountable Care Organizations with physician groups that will share in Medicare savings • Value based purchasing program will shift payments from low performing hospitals to high performing hospitals • Acute care hospitals with higher than expected risk-adjusted readmission rates and HAC will receive reduced Medicare payments for every discharge • Physician payments will be modified based on performance against quality and cost indicators • There are significant opportunities for demonstration project funding MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 33 Closed Rural Hospitals Since the Beginning of 2010 Medicare Payment Type Closure Year CAH 2010 2011 2 2012 2 2013 6 2014 7 2015 3 Grand Total 20 PPS MDH SCH 2 2 5 2 5 3 1 2 5 1 4 1 1 20 11 3 MARKET OVERVIEW Re-based Grand SCH DSH Total 1 3 1 5 9 15 1 16 9 2 1 57 Sources: Kaiser Commission on Medicaid and the Uninsured (Medicaid Expansion) The North Carolina Rural Health Research Program (Closures) TRANSITION FRAMEWORK STRATEGIES 34 How Do Real and Projected Spending Compare? Chart source: The New York Times Data source: CBO MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 35 Challenges Affecting Rural Hospitals • Factors that will have a significant impact on rural hospitals over the next 5-10 years • Difficulty with recruitment of providers and aging of current medical staff • Struggle to pay market rates • Increasing competition from other hospitals and physician providers for limited revenue opportunities • Small hospital governance members without sophisticated understanding of small hospital strategies, finances, and operations • Consumer perception that “bigger is better” • Severe limitations on access to capital for necessary investments in infrastructure and provider recruitment • Facilities historically built around IP model of care • Increased burden of remaining current on onslaught of regulatory changes • Regulatory Friction / Overload • Payment systems transitioning from volume based to value based • Increased emphasis of quality as payment and market differentiator • Reduced payments that are “Real this time” • 3rd party steerage (surgery, lab, and Imaging), RAC audits MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 36 We Have Moved into a New Environment! • Subset of most recent challenges • Payment systems transitioning from volume based to value based • Increased emphasis as quality as payment and market differentiator • Reduced payments that are “Real this time” • New environmental challenges are the TRIPLE AIM!!! • Market Competition on economic driver of healthcare: PATIENT VALUE MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 37 Future Hospital Financial Value Equation • Definitions • Patient Value Patient Value Quality Cost • Accountable Care: • A mechanism for providers to monetize the value derived from increasing quality and reducing costs • Accountable care includes many models including bundled payments, value-based payment program, provider self-insured health plans, Medicare defined ACO, capitated provider sponsored healthcare, etc. • Different “this time” • Providers monetize value • New information systems to manage costs and quality • Agreed upon evidence-based protocols • Going back is not an option MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 38 Future Hospital Financial Value Equation • ACO Relationship to Small and Rural Hospitals • Revenue stream of future tied to Primary Care Physicians (PCP) and their patients • Small and rural hospitals bring value / negotiating power to affiliation relationships as generally PCP based • Smaller community hospitals and rural hospitals have value through alignment with revenue drivers (PCPs) rather than cost drivers but must position themselves for new market: • Alignment with PCPs in local service area • Develop a position of strength by becoming highly efficient • Demonstrate high quality through monitoring and actively pursuing quality goals MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 39 Future Hospital Financial Value Equation • Economics • As payment systems transition away from volume based payment, the current economic model of increasing volume to reduce unit costs and generate profit is no longer relevant • New economic models based on patient value must be developed by hospitals but not before the payment systems have converted • Economic Model: FFS Rev and Exp VS. Budget Based Payment Rev and Exp Revenue Dollars Profit Zone Cost Loss Zone Service Volumes MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 40 Primary Care Compensation Source: Forbes July 7, 2015 MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 41 Future Hospital Financial Value Equation • Value in Rural Hospitals • Lower Per Beneficiary Costs • Revenue centers of the future • PCP based delivery system • CAH cost-based reimbursement • Incremental volume drives down unit costs • Once commitment to community Emergency Room, system incentives to drive low acuity volume to CAH • MedPAC Confusion – Limited Incentives to manage costs??? MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 42 The Challenge: Crossing the Shaky Bridge Fee for Service Payment System 2012 MARKET OVERVIEW Population Based Payment System 2013 TRANSITION 2014 FRAMEWORK 2015 2016 STRATEGIES 43 The Challenge • Shaky Bridge • Concern of task force members is that transitioning of the delivery system functions must coincide with transitioning payment system of rural hospitals, without adequate reserves, will be a financial risk • “Stepping onto the shaky bridge” analogy • Necessary for hospitals to survive the gap between pay-for-volume and pay-forperformance • Delivery system has to remain aligned with current payment system while seeking to implement programs / processes that will allow flexibility to new payment system • Delivery system must be ready to jump when new payment systems roll out MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 44 The Premise Finance Macro-economic Payment System Function Provider Imperatives • F-F-S • Management of price, utilization, and costs • Government Payers • Changing from F-F-S to PBPS • PBPS • Management of care for defined population • Providers assume insurance risk • Private Payers • Follow Government payers • Steerage to lower cost providers Form Provider organization • Evolution from • Independent organizations competing with each other for market share based on volume to • Aligned organizations competing with other aligned organizations for covered lives based on quality and value Network and care management organization • New competencies required • • • • MARKET OVERVIEW TRANSITION FRAMEWORK Network development Care management Risk contracting Risk management STRATEGIES 45 Implementation Framework – What Is It? MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 46 Delivery System Strategy • Delivery system must respond to at a similar pace to changing payment models in order to maintain financial viability • Getting too far ahead or lagging behind will be hazardous to their health MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 47 Initiative I – Operating Efficiencies, Patient Safety and Quality • Hospitals not operating at efficient levels are currently, or will be, struggling financially • “Efficient” is defined as • Appropriate patient volumes meeting needs of their service area • Revenue cycle practices operating with best practice processes • Expenses managed aggressively • Physician practices managed effectively • Effective organizational design Graphic: National Patient Safety Foundation MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 48 Initiative I – Operating Efficiencies, Patient Safety and Quality • Focus on Quality and Patient Safety • As a strategic imperative • As a competitive advantage National U.S. HHS Hospital Compare Measures Avg. Patient Satisfaction (HCAHPS) Average: 71% Nurses "Always" communicated well: 79% Doctors "Always" communicated well: 82% "Always" received help when wanted: 68% Pain "Always" well controlled: 71% Staff "Always" explained med's before administering: 64% Room and bathroom "Always" clean: 74% Area around room "Always" quiet at night: 61% YES, given at home recovery information: 86% "Strongly Agree" they understood care after discharge: 51% Gave hospital rating of 9 or 10 (0-10 scale): 71% YES, definitely recommend the hospital: 71% Source:: www.hospitalcompare.hhs.gov MARKET OVERVIEW Kentucky Avg. 72% 81% 84% 69% 72% 66% 75% 64% 86% 53% 71% 71% Marcum & Wallace Memorial Hospital 77% 87% 89% 76% 77% 69% 85% 63% 87% 57% 78% 75% Highest Score TRANSITION Kentucky River Medical Center 72% 83% 82% 72% 72% 68% 74% 67% 85% 49% 73% 68% Above State Avg. University of Kentucky Hospital 72% 81% 79% 70% 72% 64% 75% 62% 86% 54% 72% 77% Baptist Health Richmond 69% 79% 79% 63% 69% 59% 77% 57% 86% 52% 68% 65% Below State Avg. FRAMEWORK St. Joseph Hospital Berea 77% 83% 88% 74% 75% 72% 82% 70% 88% 56% 78% 77% Clark Regional Medical Center 71% 77% 84% 66% 68% 64% 74% 67% 88% 52% 73% 70% Lowest Score STRATEGIES 49 Initiative II – Primary Care Alignment • Understand that revenue streams of the future will be tied to primary care physicians, which often comprise a majority of the rural and small hospital healthcare delivery network • Thus small and rural hospitals, through alignment with PCPs, will have extraordinary value relative to costs • Physician Relationships • Hospital align with employed and independent providers to enable interdependence with medical staff and support clinical integration efforts • Contract (e.g., employ, management agreements) • Functional (share medical records, joint development of evidence based protocols) • Governance (Board, executive leadership, planning committees, etc.) • Potential Model for Rural: • New PHO MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 50 Initiative III – Rationalize Service Network • • • Develop system integration strategy • Evaluate wide range of affiliation options ranging from network relationships, to interdependence models, to full asset ownership models • Interdependence models through alignment on contractual, functional, and governance levels, may be option for rural hospitals that want to remain “independent” • Explore / Seek to establish interdependent relationships among small and rural hospitals understanding their unique value relative to future revenue streams Identify the number of providers needed in the service area based on population and the impact of an integrated regional healthcare system Conduct focused analysis of procedures leaving the market • Understand real value to hospitals • Under F-F-S • Under PBPS (Cost of out of network claims) MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 51 Payment System Strategy • Providers have opportunities to “shorten” and “stabilize” the shaky bridge by: • Working with payers to create transitional payment models • Initiating development with payers of full-capitation payment models MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 52 Payment System Strategy – Initiative I • Develop self-funded employer health plan • Hospital is already 100% at risk for medical claims thus no risk for improving health of employee “population” • Change benefits to encourage greater “consumerism” • • • Differential premium for elective “risky” behavior “Enroll” employee population in health programs – health coaches, chronic disease programs, etc. FFS Quality and Utilization Incentives • Maximize FFS incentives for improving quality or reducing inappropriate utilization (e.g., inappropriate ER visits, re-admissions, etc.) MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 53 Payment System Strategy – Initiatives II and III Initiative II: Implementation planning for transitional payment models • Transitional payment models include: • FFS against capitation benchmark w/ shared savings • Shared savings model Medicare ACOs • Shared savings models with other governmental and commercial insurers • Partial capitation and sub-capitation options with shared savings • Prioritize insurance market opportunities • Take the initiative with insurers to gauge interest and opportunities for collaborating on transitional payment models • Explore direct contracting opportunities with self-funded employers Initiative III: Develop strategy for full risk capitated plans MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 54 Population Health Strategies • • A narrow rural/urban provider network focused on patient value • Aggregates multiple rural/CAH populations for critical mass • Restricted to payers willing to commit to population health and payment • On CCO’s terms • NOT for existing fee-for-service or cost contracts Legal entity with corporate powers • Governance structure for setting strategy, policy, accountability • Actively secures and manages risk/reward-based payer contracts • Supports PCP-focused quality & care coordination across the network • Retains local hospital independence, but with contractual accountability • Houses care management infrastructure MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 55 Population Health Strategies – Phase I Phase I: Develop Population Health building blocks • Goal: Infrastructure to manage self insured lives and maximize FFS Utilization and quality incentives • Initiatives: • PCMH or like structure • Care management • Discharge planning across the continuum • • Transportation, PCP, meds, home support, etc. Transitions of care (checking in on treatment plan) • Medication reconciliation • Post discharge follow-up calls (instructions, teach back, medication check-in) • Identifying community resources • Maintain patient contact for 30 days • Develop claims analysis capabilities/infrastructure • Develop evidenced based protocols MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 56 Implementation Framework – In Review MARKET OVERVIEW TRANSITION FRAMEWORK STRATEGIES 57 Conclusions/Recommendations • For decades, rural hospitals have dealt with many challenges including low volumes, declining populations, difficulties with provider recruitment, limited capital constraining necessary investments, etc. • The current environment driven by healthcare reform and market realities now offers a new set of challenges. Many rural healthcare providers have not yet considered either the magnitude of the changes or the required strategies to appropriately address the changes • Core set of new challenges represents the Triple Aim being played on in the market • Locally delivered healthcare (including rural and small community hospitals) has high value in the emerging delivery system • “Shaky Bridge” crossing will required planned, proactive approach • Finance will lead function and form • Maintain alignment between delivery system models and payment systems building flexibility into the delivery system model for the changing payment system CONCLUSIONS / RECOMMENDATIONS 58 Conclusions/Recommendations (continued) • Important strategies for providers to consider include: • Increase leadership awareness of new environment realities • Improve operational efficiency of provider organizations • Adapt effective quality measurement and improvement systems as a strategic priority • Align/partner with medical staff members contractually, functionally, and through governance where appropriate • Seek interdependent relationships with developing regional systems CONCLUSIONS / RECOMMENDATIONS 59 Eric K. Shell, CPA, MBA Eshell@stroudwater.com 50 Sewall Street, Suite 102 Portland, Maine 04102 (207) 221-8252 www.stroudwater.com