Sharing Best Practices for the Design and Management of TC Projects INT/0/085 3-5 September 2012 IAEA International Atomic Energy Agency Contents Part I: Overview Part II: BPs Survey Results Part III: BPs Selection and Validation Process Part IV: BPs Selection and Validation Results Part V: Next Steps IAEA Presentation 1 Presentation 2 2 Sharing Best Practices for the Design and Management of TC Projects Presentation 1 of 2 INT/0/085 3-5 September 2012 IAEA International Atomic Energy Agency Sharing Best Practices for the Design and Management of TC Projects Part I: Overview Part II: BPs Survey Results IAEA Presentation 1 4 Sharing Best Practices for the Design and Management of TC Projects Part I: Overview IAEA 5 I. Drivers: Why sharing Best Practices? • TC mandate supported by IAEA / TC policies, strategy and programme documents, organizational quality culture and people’s quest for knowledge and continuous improvement. • Inspiration taken from policy references in the documents: IAEA Statute GC Resolutions Mid-Term Strategy 2012-2017 TC Strategy 1997 / Review 2002 Management Principles for the Formulation and Implementation of Technical Cooperation Programme INF/CIR267 The Revised Guiding Principles and General Operating Rules to Govern the Provision of Technical Assistance by the Agency OIOS Audit and Evaluation Reports Project INT/0/085 Core of BP for the Design and Management of Technical Cooperation Projects Guidelines for Planning and Design of the IAEA’s TC Programme Series of Publications on Success Stories in TDs and TC Guidelines for Advancing Partnerships in the TC Programme IAEA 6 II. BPs Process: 1. BPs Definition 2. BPs Quality Criteria (QC) 3. BPs Process Phases 3.1 Collection and Organization 3.2 Selection √ 3.3 Documentation 3.4 Dissemination 4. Incentive Mechanism IAEA 7 II. BP Process IAEA 8 II. BPs Process *Consultations: 1. TCPC DIR, TC-RDS (Aug.-Sep. 2011) 2. RCA (Oct. 2011) 3. In-House (Nov. 2011) 4. In-House & CPs (Jan. 2012) 5. Field/ Vietnam (Feb. 2012) 6. Preliminary Survey Results (April- May 2012) IAEA 9 II.BPs Selection Process *Stakeholders Direct Stakeholders NLOs (NLAs) CPs COE RACs PMOs TOs IAEA (Centres of Excellence) Indirect Stakeholders DIR-TCPC TC-RDs TCQAS DIR-TD UN ResReps RepsResM 10 II. BPs Process: 1. Best Practices Definition “Best Practice” is an experience of a standing policy, strategy, procedure, process, tool, technique or method that at a given time leads to enhanced compliance with relevant performance indicators in the effective and efficient attainment of a TC project objective or task. This is in line with one or more relevant key aspects derived from the Agency’s policy framework, which includes the principles of gender equality and non-discrimination. IAEA 11 II. BPs Process 2. BP Quality Criteria Criteria: 1. The Setting √ • The TC programme / project quality criteria are embedded in the TC Strategy and have been implemented since 1997. They were incorporated into the PCMF system in 2005. Relevant guidelines and IT tools have been regularly updated to facilitate the application of the quality criteria. IAEA 12 II. BPs Process: 2. BP Quality Criteria Criteria: 2. One or More of the following: √ Relevance: It is the degree of enhanced compliance to which the programme or project objectives are consistent with end users’ requirements, country needs, and stakeholders’ policies. Ownership: It is the degree of enhanced compliance demonstrated when Member State or any other stakeholder exercises effective leadership over their programmes and projects. Sustainability: It refers to the degree of enhanced compliance with the continuation of benefits after the completion of a programme/project; probability of continued long term benefits; and resilience to risk of the net benefit over time. Efficiency: It is the degree of enhanced compliance with performance indicators, addressing the question: “Could the same results have been attained at a lower cost and less time than originally planned?” Effectiveness: It is the degree of enhanced compliance to which programme/project objectives were achieved, or are expected to be achieved, taking into account their relative importance. An aggregate measure of (or judgment on) the merit or worth of an activity, that provides the extent to which it is contributing towards institutional development in the Member State. Others IAEA 13 II. BP Process 3. BP Process Phases There are four main processes: Collection & organization of Best Practices Selection Dissemination Documentation IAEA 14 II. BPs Collection & Organization Process 3. BP Phases Collection Process: On calling a round for BPs submissions, the survey is sent out under a covering email to NLOs, Regional Coordinators/Regional Agreements’ Chairs, TC Regional Directors and TD Directors for further distribution to TC stakeholders in the MSs and the Agency. Responses are collected at TC Department by TCQAS assigned administrator. Submissions are reviewed for completeness of information, organized and sent out to the Members of the Selection Committee. IAEA 15 II. BPs Process BPs Collection Survey Questionnaire and Guidelines: A questionnaire was developed by the TCQAS and cleared by TC management in August 2011. The questionnaire was reviewed and fine-tuned collaboratively with the TCQAS Team and Consultant in the August-September 2011 mission. Further refinements took place upon the conclusion of the first preparatory in-house workshop was in November 2011. In addition, guidelines for filling out the questionnaire were developed to facilitate the application of quality criteria on BPs process and to link with TC’s Core of Best Practices which were further validated in the Jan. 2012 Consultation. The survey was launched on the 21st of February 2012. The deadline for survey return was set on 15th April 2012. Joint submissions by multiple stakeholders were encouraged, without jeopardy to single submissions. IAEA 16 II. BPs Process BPs Collection Prominent features of the BP Survey Guidelines Joint and/or individual submissions are possible Working definition of what would comprise a BP QC included with explanation Benefit of survey responses to the community of practice, learning, innovative and knowledge sharing emphasized Timeline for submission Confidentiality (questionnaire coding) Selection process Acknowledgement for selected BPs IAEA 17 Sharing Best Practices for the Design and Management of TC Projects BP Collection Process Survey Results Part II: Survey Results IAEA 18 BP Collection Process Survey Results I. Who Submitted? II. What Submitted? III. Few Observations! IAEA 19 I. Who Submitted? A. Regions B. Countries C. Stakeholders D. Gender E. Language IAEA 20 I. Who Submitted? A. Regions Regions Total = 40 Africa 0 Asia and Pacific 5 Europe 8 Latin America 26 Secretariat 1 IAEA 21 I. Who Submitted? B. Countries = 18 + Secretariat IAEA 22 Stakeholders Total = 61 Cooperation/ Regional Agreement Chair/ Coordinator 8 Counterpart (CP) 25 National Liaison Assistant (NLA) 6 National Liaison Officer (NLO) 7 National Technical Project Coordinator (NTPC) 1 Other 8 Project Management Officer (PMO) 1 Section Head 1 TC Regional Director 1 Technical Officer/ TC Liaison Officer (TO/ TCLO) 3 I. Who Submitted? C. Stakeholder(s) 5% Other: Academic Professors, Research Officers, etc. 13% 12% 10% 41% 13% IAEA 23 Gender Female Male I. Who Submitted? Total = 61 29 32 D. Gender 53% 48% IAEA Distribution almost even! 24 I. Who Submitted? E. Languages Language No. of Submissions English 37 Spanish 2 English/ Spanish 1 Total: 40 Language should not be any hindrance to any exchange of knowledge! IAEA 25 II. What Submitted? A. Type of Submission (joint / individual) B. Word Count C. Field of Activity (FoA) D. Quality Criteria E. Categories (generated form the key principles that are contained in the core of Best Practices in the design of TC Projects and Programmes) IAEA 26 II. What Submitted? A. Type of Submissions: Joint vs. Individual 70% 30% IAEA Team work 27 II. What Submitted? B. Words Count IAEA 28 II. What Submitted? C. 8 out of 10 FoAs Except: Nuclear Chemistry and Radiochemistry & Radiation Medicine & Health IAEA Unidentified: relate to Regional Agreement or to any management category in the field of BP which does not comply with any of the FoAs 29 II. What Submitted? D. Quality Criteria IAEA Quality Criteria Total = 114 Effectiveness 26 Efficiency 28 Opportunity/others 3 Ownership 13 Relevance 18 Sustainability 26 30 II. What Submitted? E. Categories Hits Rank 1. CPF/Regional Profile Process 57 03 2. PCM 123 02 3. LF Methodology 127 01 4. Coordination Arrangements 41 05 5. Regional & Interregional Cooperation 32 06 6. Partnerships 45 04 7. Project Results 19 07 IAEA 31 II. What Submitted? E. Categories IAEA Categories Total = 57 Connection with the National Strategic Plan 1 Country Programme Framework/ Regional Profile Process 1 Cuban Nuclear Programme 1 Meeting current and emerging country or regional needs 21 Meeting National Development Plan baselines 1 Meeting policy and strategic requirements for cooperation and dialogue 11 Other 4 Supporting medium term development objectives 17 32 II. What Submitted? E. Categories IAEA Categories Total = 123 Effective leadership, ensuring quality design, and efficient project implementation 17 Evaluation 15 Implementation and monitoring 24 Interrelationship and continuous dialogue between different stakeholders 13 Interrelationships between the different phases of the PCM 13 Nuclear National Programme and National Projects like counterpart of technical cooperation project 1 Other 1 Planning, concept and project design 23 Risk mitigation strategies and measurements 7 Use of IT Tools (i.e. PCMF and In-Touch) in fostering collaboration and transparency 9 33 II. What Submitted? E. Categories IAEA Categories Total = 127 Comprehensiveness 12 Expert Meetings 12 Fellowships and Scientific Visits 12 Procurement 11 Project monitoring and reporting 18 Regional Training Courses 14 Sustainability of outputs: outreach towards end-users and beneficiaries 22 System for nuclear project management in the country 1 TC-PRIDE 2 Use of In-Touch 9 Use of PCMF 14 34 II. What Submitted? Categories Total = 41 Coordination Arrangements 1 Coordination arrangements supported by guidelines on established quality criteria, workflows, and IT structure 13 Country Programme Framework 1 Effective and efficient management of planning and management of the TC Programme between different institutions in the Member State and NLO Office 1 Effective and efficient management of planning and management of the TC Programme between different Member States entities and IAEA 24 Periodical meetings among Member State Stakeholders 1 E. Categories IAEA 35 II. What Submitted? E. Categories IAEA Categories Total = 32 ARCAL 19 Cooperative Agreements 2 RCA 3 Regional Project 2 Technical Cooperation Programme in the European Region 6 36 II. What Submitted? E. Categories IAEA Categories Total = 45 Financial 8 From the UNPD 1 Strategic 17 Technical 18 Technical from the IAEA 1 37 II. What Submitted? E. Categories IAEA Categories Total: 95 Sustainability of transferred technology 20 Social and Scientific Visibility of results 1 Safety, environmental and/or economic result 13 Project Results 1 Project monitoring 1 Preparation of the Team for the Nuclear Energy Plan Implementation (NEPIO), pending of government approval 1 Other 2 Impact on decision and policy makers 17 Enhanced utilization of expertise from the developing RCA MSs 1 Educational impact 19 Adoption and utilization of technology by end-users 19 38 IV. Where Are We? The BP initiative has 13 Major Milestones! 0.Consultative Process 1.Collection 2.Selection 3.Dissemination 4.Documentation 5.Main Streaming IAEA TC Departments/ Stakeholders 4-TC Regions TCDIR-TC-RDIR / RCA Start 2011/2012 Collection TCQAS Selection PCMF/ In-Touch/External Web Dissemination Documentation 39 Sharing Best Practices for the Design and Management of TC Projects- Part 1 of 2 Thank you! IAEA 40