UNFPA Internal Audit and Oversight Actions and the Business Plan 19 January 2012 Executive Board Informal Internal Audit and Oversight Recommendations Recommendation 1: Vision Statement 1. Vision Statement Draft format pending approval 2. Communication Strategy Recommendation 2: Recruitment, Succession Planning and Training 1. Policies and Procedures 3. Tools Formal strategy developed Internal Website Town Hall meetings Vacancy Planning 2. IT Systems Recruitment missions RO/SRO/CO follow up Succession Planning & Management Framework Rosters Recruiter Console (tracks vacancy times) IOM/OM training E-learning DLPI modules 1 Internal Audit and Oversight Recommendations Recommendation 3: Evidence Based Programming 1. Policies and Procedures Evidence Based Programming Guidance Note 2. Tools Recommendation 4: Outputs, IPs and AWPs 1. Revised Strategic Plan Global Capacity Building Plan Alignment with results framework Learning and Training Package Manageable Outputs Manageable # IPs Increased Partnership use 3. Coaching / Guidance 2. Training Focused programme and output design RO support webinars Formal retreats RO technical support and missions Oversight Support and Quality Assurance Joint Capacity building 2 Internal Audit and Oversight Recommendations Recommendation 5: Country Office Support Allocation 1. Strategic Plan 2014-2017 This will be undertaken in the Strategic Plan 20142017 Recommendation 6: Organizational Structure 1. Organizational Structure Basic structure is unchanged but under review 2. Reporting Lines Procurement / MIS will report to the DED (Management) IERD to report directly to the ED 3 Internal Audit and Oversight Recommendations Recommendation 7: Indicators and Results Framework 1. Mid-Term Review of the Strategic Plan Development and Management Results Frameworks completed Simplified Improved Indicators Metadata used e.g. data sources, calculations etc. Recommendation 8: Office Typology, PAD and Training 1. Policies and Procedures Revised Competency Framework Updated job descriptions in 2012 3. Tools 2. IT Systems Performance Appraisal & Development Tool (PAD) Management & Leadership programme in 2012 4 Internal Audit and Oversight Recommendations Recommendation 9: Monitoring and Evaluation Embedding RO Capacity building & technical assistance On-going recruitment of M&E staff in all regions Consultant Rosters Training : Management, External and Induction 3. External Support 1. Recruitment 2. Community of Practice (CoP) M&E network in Fusion Peer to Peer support 5. Capacity Building 4. Performance Management SMART indicators, baselines and realistic targets 6. Policy and Procedures Revised PPM on M&E 5 Internal Audit and Oversight Recommendations Recommendation 10: Integrated and Strategic Approach to Management 1. Policies and Procedures Revised PPM: programme design, approval, management and monitoring Programming ICF project in 2012 3. Tools 2. IT Systems DMS CO transactions review SAS real-time fraud monitoring system in 2012 Enhance Operational ICF Operational ICF e-learning training course in 2012 Recommendation 11: Risk Management 1. Policies and Procedures Draft ERM Strategy and Policy Draft BCM Governance Model, Policy and BCM User Guide 3. Tools 2. Analysis Headquarters, Regional Office, Sub-Regional Office & Country Office initial risk assessments Draft HQ Business Impact Analysis Draft HQ Division Business Recovery Plans Country Office Fraud Risk Assessment 6 Internal Audit and Oversight Recommendations Recommendation 12: Internal Control Framework 1. Policies and Procedures ICT ICF in 2011 Programming ICF project in 2012 3. Tools 2. IT Systems SAS real time fraud monitoring system in 2012 Operational ICF e-learning training course in 2012 Recommendation 13: ICT Architecture Reassessment 1. Policies and Procedures ICT IFC ICT Risk Assessment ICT Strategy 2. Systems 3. Tools Strengthened Network Architecture: ICT Governance Board Increased # ICT staff • VoIP phone system • Audio and Video conferencing • Managing Network Security, internet, video and VoIP system at RO / COs 7 Internal Audit and Oversight Recommendations Recommendation 14: Internal / External Audit Recommendations 1. Policies and Procedures Updated Policy and Procedures Manual (PPM) 3. Tools 2. Oversight Revised LoU Guidance Notes Quality Assurance System (IP information management system) Audit Monitoring Committee (chaired by ED) NEX Audit User Guide AWP Checklist Recommendation 15: IPSAS Adoption 1. Communication and Training Strategy Webinars IOM/OM faceto-face training Newsletters Quick reference sheets 3. Oversight 2. Project Management Workplan management Risk Mitigation log Business Owner Allocation BoA – 2011 report issued AAC – Accounting policy finalized DOS – O/S issues addressed IPSAS Board Country Operations Managers 8 Business Plan: Refined UNFPA vision and focus UNFPA’s mid-term review set a refined strategic direction. The Business Plan implements the directions of the MTR to be more focused and coordinated. • • Refocus the Development Results Framework from 13 to 7 outcomes. Streamline the Management Results Framework from 9 to 4 management outcomes. Population dynamics The goal… Young people including adolescents Achieve universal access to sexual and reproductive health, promote reproductive rights, reduce maternal mortality, and accelerate progress on the ICPD agenda and MDG 5 (A & B) Women enabled by … to improve the lives of … Business Plan: Country Offices at the core of UNFPA’s Business ROs will be hub of support for COs Country offices Seek expertise and programme support Support programme development and provide links to relevant expertise Regional offices Seek expertise External experts/ institutions Provide best practices and tools UNFPA Headquarters Business Plan: Seven Priorities The Business Plan priorities implement the Mid-Term Review and address several internal audit recommendations: 1 Focus programming efforts on refined strategic direction and results approved by the Board 2 Put country programmes at the center of what we do. (contributing to recommendations 3, 4, 7 ) (contributing to recommendation 4 ) 3 Communicate the organization’s strategic focus through well defined, clear and consistent internal and external messages. (contributing to recommendation 1 ) 4 Strengthen staff training, performance management, recruitment, and accountability at all levels. (contributing to recommendations 2, 8 ) 5 Streamline management and operations at all levels of the organization. (contributing to recommendations 10, 13 ) 6 Enhance coordination by breaking silos, promoting cross functional teams, recognizing innovation, and rewarding staff. (contributing to recommendation 6 ) 7 Make Senior Management team and others accountable for delivering on these priorities.