PRESENTERS
Erma Johnson Hadley, Chancellor, Tarrant County College District
Joy Gates-Black, Vice Chancellor for Student Success
David Wells, Vice Chancellor for Academic Affairs
ABOUT TARRANT COUNTY COLLEGE DISTRICT
Tarrant County College District - Established in 1965
7th Largest College or University in Texas
1 College, 5 Campuses + Health Care Professions Campus+ Multiple Community Centers
5 Campus Presidents
3,000 Employees Counting Adjuncts
9/1/2010 - 8/31/2011 Unduplicated Enrollment
74,833 Credit Students
28,714 Non-Credit Students
Total Operation and Maintenance Budget $348,992,268
7 Member Board of Trustees (Single Member Districts)
Service Area: Tarrant County, Texas – 900 Square Miles – 1.8 M Population
VIDEO
“Silos – and the turf wars they enable devastate organizations. They waste
resources, kill productivity, and
jeopardize the achievement of goals.”
Patrick Lencioni
Silos, Politics and Turf Wars, 2006
THE WAY WE WERE
Silos, Silos, Silos
Allowed students to do optional
Enrollment driven
Primary use of data was for reporting to regulatory agencies – Institutional Research office
was staffed accordingly
Often people did not understand the data they were getting
Most advising was done by counselors
No student success/orientation course
Few decisions made on the basis of disaggregated data
Administrators concentrated on their silo
Minimal professional development and faculty renewal
The Institution suffered from a lack of focus and a singular vision
Each employee must assume ownership for student success
Enlightened, motivated, energetic leadership with a transformational agenda
Create a strong, complete, creative leadership TEAM
Critical and comprehensive self-examination
Performance measures
Identification of barriers to student success
Identification of barriers to institutional success
Input from our communities
A singular focus on student success
Systemic Institutional Improvement
Re-Purpose human and financial resources
STEPS FOR BEGINNING THE PROCESS OF
TAKING DOWN SILOS
1. Recognize continuing to do the same things yields the same results.
2. Establish a shared mission and goals.
3. Secure leadership committed to institutional and student success – e.g., build into your
job descriptions and interview process a requirement for every employee to help
create a positive collaborative environment for student success
3. Identify the problems with silo manifestation- define them, describe them in meetings
and in documents. Call it what it is. Point out how it manifests itself and affects your
students. Make everyone aware of the fact that the insular behavior that characterizes
silos prevents our leveraging value across the institution. Define the value that
accrues to everyone with student success.
4. Create interdisciplinary committees to address matters of student success,
instructional improvement, process examination and resolution, and barriers to
student and institutional success.
5. Create accountability for student success
6. ETC., ETC., Etc., . . .
FOUR CRITICAL ACTIONS
1.
Required that the Executive Leadership Team endorse the Agenda
“We will change this Institution”
“Focus will be on Student Access and Success”
“We will do this together”
2.
Adopted Vision 2015 as the path forward and CELT assumes responsibility for its strategies
Goal 1: Support student learning and success through excellence in teaching and learning, support services, flexible
instructional delivery systems, student engagement, learning outcomes assessment, and dynamic curricula.
Goal 2: Ensure affordability, accessibility and diversity reflective of the community
Goal 3: Promote institutional effectiveness through continuous improvement, collaboration with and service to the
community, employee engagement, professional development and optimal environment conducive to quality teaching
and learning
3.
Secured Board Endorsement
4.
Joined Achieving the Dream
BEFORE ACHIEVING THE DREAM
Communication
Collaboration
Cooperation
AS A RESULT OF ACHIEVING THE DREAM
Change
Challenges
Continuous
Improvement
Fall 2010 and
Fall 2011
Implemented
Changes and New
Requirements
ACTIONS TAKEN
Fall 2010
Implemented a mandatory remediation
requirement for all students
Assigned advisors to FTIC students required
to enroll in developmental courses, and
required these students to meet with their
advisor twice each semester
Implemented a mandatory Transition to
College Success course for FTIC students
requiring developmental coursework in two
areas
Spring – Fall 2011
ACTIONS TAKEN
Increased advising and peer tutoring
through Title III grant
Expanded assigned advisors to all FTIC
students
Assigned advisors to Transition to College
Success courses
Expanded Transition to College Success
Course to FTIC students requiring
developmental coursework in one area
STUDENT ENGAGEMENT:
BENEFITS OF CHANGES
TO STUDENTS
TO THE COLLEGE
• Earlier completion of
developmental
coursework
• Intentional
connections with
advisors
• Successful acquisition
of the tools and self
confidence necessary
to succeed in college
• Increased student
engagement
• Increased interaction
with advisors and
faculty
• Increased persistence
and retention
• Improved completion
rates
USING DATA TO
INFORM DECISION-MAKING
Institutional
Barrier:
LATE REGISTRATION
Students who register late often enroll in
any courses that are still available
without giving thought to the course’s
requirements, their personal obligations,
or their academic preparedness.
Tarrant County College, 2010
THE IMPACT OF LATE REGISTRATION
ON STUDENT SUCCESS AT TCC
TOMORROW STARTS HERE
Students who registered late had
an average success rate
(receiving a grade of A, B, C) of
55% in their classes compared to
a success rate of 61% for
students who registered during
regular registration.
(Based on TCC Fall 2010 data)
Effective
Fall 2011
TCC Discontinuation of
Late Registration
Spring 2012
Examining Current
Registration Process
USING DATA TO
INFORM DECISION-MAKING
Institutional
Barrier:
ATTENDANCE
63% of students surveyed indicated that
they skipped class sometimes, often or
very often.
CCSSE, 2010
Summer/Fall 2011
Instituted Attendance
Requirements For Students
Taking Developmental
Education Courses
Spring 2012
Expanded Attendance
Requirements To All
Students
LATE REGISTRATION AND ATTENDANCE REQUIREMENTS
BENEFITS OF CHANGES
TO STUDENTS
•
•
•
•
Finalized schedule before
the start of classes
More quality time for staff
to assist with information
and advising
Early attendance at the
start of the semester to
receive course syllabi,
materials and
assignments
Better understanding of
the College’s expectations
for attendance and timely
registration
TO THE COLLEGE
•
•
•
•
•
Earlier cancellation of
course sections can be
initiated
Students can be notified
earlier of course
cancellations
Faculty will have accurate
class rosters and class
sizes
Bookstore can address
any additional textbook
needs in a more timely
manner
More strategic planning
for enrollment, instruction
and staffing
DISRUPTIVE INNOVATIONS AT TCC
Changes in Math Curriculum and Modes of Delivery
Mandatory New Student Orientation
Intentional Advising and Faculty Advising
Early Academic Alert System
Mandatory Professional Development
Mandatory Remediation
Mandatory Student Success Course
Discontinuation of Late Registration
OBSERVATIONS
How the Completion Agenda, Redirection of State Funding, the challenging economy,
and the expectation of our community reinforces what we are doing.
Yes, silos are difficult to dismantle, but a leadership team focused on student
success and access can take them out
Faculty are difficult to move out of a static position and we still have a way to go, but
we will get there – we do not have a choice
The importance of having a plan to move forward – Vision 2015 – 2020 - 2025
Cacy, Add the Triangle graphic from Auturo in this slide.
GETTING THE RIGHT PEOPLE ON THE BUS AND MAKING
SURE THE RIGHT PEOPLE ARE IN THE RIGHT SEATS
Erma Johnson Hadley, Chancellor*
Joy Gates-Black, Vice Chancellor for Student Success*
David Wells, Vice Chancellor for Academic Affairs*
Reginald Gates, Vice Chancellor for Communication and External Affairs*
Nina Petty, Vice Chancellor for Real Estate and Facilities*
Tim Marshall, Vice Chancellor for Information Technology*
Mark McClendon, Vice Chancellor for Financial Services*
Angela Robinson, Vice Chancellor for Administration and College Counsel*
Peter Jordan, President, South Campus*
Larry Darlage, President, Northeast Campus
Elva LeBlanc, President, Northwest Campus
Bill Coppola, President, Southeast Campus*
Tahita Fulkerson, President, Trinity River Campus*
* Have been in these roles fewer than 3 years.