Company History
Global Tecnologia em Reparos was founded
back on July 1996, focusing his activities on the Pay TV
segment, repairing all kind of electronic devices for the
DTH (Satellite), Cable TV, and MMDS markets in Brazil.
Located in the city of São Paulo, Global delivers
today its maintenance services to all the major operators
in Brazil, not only due its service quality, but also due to
the fact that Global is an authorized repair center for the
major hardware suppliers on the market : Motorola
Broadband, Scientific Atlanta, Thomson Multimedia
and Eastern Electronics for instance. Global therefore
always applies original electronic components and follows
standard engineering procedures developed by the
original manufacturer.
Company History
Our relationship with the original equipment
manufacturer allows us to access up-to-dated
software and hardware elements, assuring our
customers to receive its equipment repaired according
the best practices, recommended by the manufacturers
itself, keeping in touch with the technology evolution.
Regularly audited by the engineering sector
from the original manufacturer, Global Tecnologia em
Reparos holds outstanding position on Quality &
Reliability area. Management and statistical reports
are supplied by Global for every item, for booth:
customer and manufacturer, allowing complete
tracking of each individual equipment regarding
warranty, components and services applied.
Company Policy : Quality
Our main goal is the excellency on service provisioning, allowing innovative
and up-to-dated techniques to satisfy our customers, associates, workers
and the general society.
In order to accomplish that we committed to :
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Improve always our service quality ;
Stimulate the team-work, consolidated by training and cooperative
participation.
Raise the necessary investments to the continuous growing of the
company to meet our customers and shareholder expectations;
Honesty, Transparency and Sincerity on the relationship with our
suppliers, customers, workers and associates;
Search for continuous improvement on our quality system;
Respect and dedicate ourselves to the complete satisfaction of our
customers .
Álvaro Vilella
Director
Company Structure
Services provided
Set Top Box repair : Analog and digital
Headend equipment repair : IRD s,
Modulators, etc,
Gear line repair : Trunk amplifiers, line
extenders, RF amplifiers in general
Warehouse, Logistics & importation
Services : Set Top Boxes Repair
Experienced professionals and
appropriated laboratory instruments
integrated to a management system
allows the best quality on repairing
Analog and Digital Set Top boxes as
also remote controls.
Services : Transmission network
Maintenance line dedicated to repair
and calibration of network RF
amplifiers and optical devices from
Scientific Atlanta and Motorola.
Services : Integration and repair on
Headend systems
We are fully prepared to help any
operator to fix, test or integrated any
Headend elements, as also to supply
remote technical support. We may
also provide training on demand.
Services : SMD rework and workstations
Laboratory for SMD applications
and rework.
Services: Logistics and Warehouse
Logistics and Warehouse
Product line : Repair
Motorola
Eastern
Aich electronics
Scientific Atlanta
Thomson
Product line : Repair
“TNS”
Line Amplifiers
Motorola
“Decoders / IRDs”
IRDs ( Professional line )
Set Top Boxes in general
“CM”
Cable Modem
“Headend”
Modulators, Video &
Channel processors, etc
Product line : Repair
“Digital Set Top Box”
Thomson
DirecTV & Sky
“CM”
Cable Modem
DSTB
Product line : Repair
“TNS”
Line Amplifiers
Scientific Atlanta
& Barco
“Decoders / IRDs”
IRDs ( Professional line )
Set Top Boxes in general
“CM”
Cable Modem
“Headend”
Modulators, Video &
Channel processors, etc
Product line : Repair
Eastern
“Decoders”
Set Top Boxes in general
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Main entrance
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Individual equipment labeling
identification and processing.
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Operational tests and technical evaluation
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Technical repair Workbenchs
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Repair laboratory : RF amplifiers
(hard-line and rack-mount)
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Laboratory : Optical Nodes and devices
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SMD rework
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Headends : operational tests
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Set Top Boxes Facilities : Headend test signal stations
Analog Set Top Boxes
Digital Satelite IRDS
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Dispatch
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Warehouse administrations
Individual Bar code control and Tracking
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Administrative management personnel staff
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Workers Medical Service
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Global Periodic summer meeting