Motivating and Connecting Experienced Older Leaners
Intel Corporation – Global – 107,600 employees
Fabrication facilities (Fabs) – Global – 19 facilities
Organization – Oregon – Die Prep
Individuals – 350 employees, 24/7, various educational backgrounds
Goal – Engage experienced workers who are not trying to climb the corporate ladder
so that they can make meaningful contributions to the learning landscape
Data – Interviews, direct observation, trainee feedback, manager feedback
Outcome – Master Trainer program
Sustaining Activities – Instructors, mentors, continuous improvement
Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries. * Other names and brands may be claimed as the property of others. Copyright © 2014, Intel Corporation. All
rights reserved.
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Group Activity
Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries. * Other names and brands may be claimed as the property of others. Copyright © 2014, Intel Corporation. All
These generations reflect
sociological patterns of
attitudes and behaviors of
populations now in the US
workforce
Traditionalists
(1925-1945)
Baby Boomers
(1946-1964)
Generation X
(1965-1977)
Millennials
(1978-2000)
Generation 9/11
(2001-Present)
Work Ethic and
Values
Hard Work
Respect authority
Sacrifice
Adhere to rules
Workaholics
Work efficiently
Personal fulfillment
Desire quality
Eliminate the
task
Self-reliance
Want structure
and direction
What’s next
Multitasking
Goal oriented
More recognition
and feeling of
achievement
Variety/Multitasking
Work Is…
An obligation
An exciting adventure
A difficult
challenge
A contract
A means to an end
Fulfillment
Saving up for an
unknown future
Workplace and Skill
Building
Training happens
OJT
Newly developed
skills benefit the
company, not the
individual
Skills are an ingredient
to success but they are
not as important as
work ethic and “face
time”
Amassed skills
will lead to next
job, the more
they know the
better.
Training is
important and new
skills will ease
stressful situations.
Motivated by
learning; want to
see immediate
results
They are new to the
workplace; their
views are unknown
at this time
Interactive Style
Individual
Team player
Entrepreneur
Participative
Collaborator
Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries. * Other names and brands may be claimed as the property of others. Copyright © 2014, Intel Corporation. All
rights reserved.
These generations
reflect sociological
patterns of attitudes
and behaviors of
populations now in the
US workforce *
Traditionalists
(1925-1945)
Baby Boomers
(1946-1964)
Generation X
(1965-1977)
Millennials
(1978-2000)
Generation
9/11
(2001-Present)
Communications
Formal Memo
In person
Direct
Immediate
E-mail
Voice mail
Texting
Feedback and
Rewards
No news is good
news
Satisfaction in a
job well done
Don’t appreciate
it
Money
Title recognition
Sorry to
interrupt, but
how am I doing?
Whenever I want
it, at the push of
a button
Meaningful work
Appreciative of
jobs
Just want to get
foot in door
Messages That
Motivate
Your experience
is respected
You are valued
You are needed
Do it your way
Forget the rules
You will work
with other bright,
creative people
Your
contributions
matter
Work and Family
Life
Ne’er the twain
shall meet
No balance
Work to live
Balance
Balance
Increased family
involvement
Inclusion and
community
Environmental
and social
consciousness
Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries. * Other names and brands may be claimed as the property of others. Copyright © 2014, Intel Corporation. All
rights reserved.
Group Discussion
What are the characteristics of your business?
What are ways you could reduce barriers?
What jobs/task would you have Master Trainers do in your organization?
Identify meaningful incentives and rewards for your experienced employees?
How could you keep your experienced employees engaged?
Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries. * Other names and brands may be claimed as the property of others. Copyright © 2014, Intel Corporation. All
rights reserved.
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