Course Syllabus UNIVERSITY OF WEST FLORIDA Department of Nursing NGR 6729 Nursing Leadership and Management Seminar II Course Syllabus FALL 2013 Welcome! My name is Dr. Janet Niemi Chubb and I will be facilitating this course. I look forward to working with you! This course is designed to expand the advanced practice student’s knowledge of nursing administration. I will ask that you check your email Mon, Wed, & Friday as I will use that vehicle to contact you about course information. If you have problems, please don't hesitate to contact me. Course Number & Title: NGR 6729 Nursing Leadership and Management Seminar II Credit Hours: 6 credit hours (3 didactic/3 role practicum) Pre/Co-requisites: NGR 6700, NGR6740, NGR6800, NGR5655, NGR 6728 Faculty: Janet Niemi Chubb, DHSc, RN Office: Building 37/Room 127B Cell: (850) 217-0846 Email address: jchubb@uwf.edu Fax: (850) 226-6234 Office Hours: By appointment INSTRUCTOR AVAILABILITY: In a regular classroom setting, faculty are generally available to meet with students before or after class, during scheduled office hours, or if an appointment is made. In an online course setting, faculty is available to answer questions in a different manner. It may take 24 hours for me to respond to your questions—especially after 5:00 PM (1700). Select weekends and holidays may take longer. Although there are times I will answer you immediately, please don't assume I will be online 24 hours a day, 7 days a week. Expect a reasonable response time for your questions. Do not wait until the last minute to ask an important question—plan ahead! You can always post course related questions in the course Q & A. Students are encouraged to answer other students questions when able. The best way to reach me quickly is either by text message on my cell phone or email on my UWF address,jchubb@uwf.edu. If the need is critical, by all means, just call me on my cell phone. I can offer online office hours in "LiveRoom" by appointment. COURSE DESCRIPTION: This seminar course builds on NGR 6728 Nursing Leadership and Management Seminar I This course is the second part of Nursing Leadership and Management Seminars, with the focus on nursing administrators/leaders making organizational strategic changes within healthcare. The course explores nursing as a business, organizational culture, diversity, complexity leadership, management, strategic planning, quality, safety, developing/managing projects, tools for capital budgeting and asset management, managerial decision-making skills, case management approaches, targeted markets, and evaluation. Additionally, the impact of external factors on complex healthcare systems and nursing will be explored. ABOUT THIS COURSE: The didactic portion (45 hours) of is course is delivered totally online. You must have regular and reliable access to the internet as well as an email account. It is expected that you will have basic word processing skills, the ability to send/receive email with attachments, be able to search the internet and upload/download files. Also, you will need basic knowledge of PowerPoint. You will generally set your own study schedule as to which days and time of the day that you do your work and participate in class discussions, but please note that there are due dates for all assignments. You cannot wait until the end of the semester and begin turning in all your assignments. You are responsible for your own learning - be sure to discipline yourself appropriately. The role practicum portion (90 hours) of the course will take place in a practice location of your choice. The purpose of the role practicum is to experience real time learning with a nurse in a formal leadership role. PROGRAM GOALS: This course follows completion of the common core courses for the master’s in science of nursing degree, and is the second of the specialty courses in nursing administration. This course will lay the foundation for the Master of Science in Nursing Administration STUDENT LEARNING OUTCOMES (SLO): Upon successful completion of this course, the MSN student will be able to: 1. 2. 3. 4. 5. Explore interprofessional collaborative care delivery models in regard to efficiency, safety, and expected healthcare outcomes. Examine applications and integration of information management systems for advanced practice in leadership and management. Compare performance improvement and risk management strategies employed to improve the quality of healthcare services across the care continuum in diverse settings. Investigate legal requirements and accreditation standards in a health care delivery system or curricular program change. Analyze business ethics principles to actual and hypothetical health care situations. SACS ACCREDITATION QUALITY ENHANCEMENT PLAN (QEP) & STUDENT LEARNING OBJECTIVE ALIGNMENT. STUDENT LEARNING OUTCOMES 1. Explore interprofessiona l collaborative care delivery SACS ACCREDITATIO N QUALTIY ENHANCEMENT PLAN Content, *Critical Thinking, Communication, Integrity and AACN ESSENTIALS Essential II:Organizational and Systems DATE 9/7 ASSIGNMENTS Discussion models in regard to efficiency, safety, and expected healthcare outcomes. Values, Project Management Leadership 2. Examine applications and integration of information management systems for advanced practice in leadership and management. Content, *Critical Thinking, Communication, Integrity and Values 3. Compare performance improvement and risk management strategies employed to improve the quality of healthcare services across the care continuum in diverse settings. Content, *Critical Thinking, Communication, , Project Management Essential III:Quality Improvement and Safety 4. Investigate legal requirements and accreditation standards in a Content, *Critical Thinking, Communication, Integrity and Values, Project Management Essential III:Quality Improvement and Safety Essential VII:Interprofessiona 9/14 l Collaboration for Improving Patient and Population Health Outcomes Essential II:Organizational and Systems Leadership Critique article 9/21 Discussion 9/28 Analysis of issues related to Health Information Systems 10/5 Discussion 10/1 9 Compare/Contras t quality improvement models 10/2 6 Discussion Essential V:Informatics and Healthcare Technologies health care delivery system or curricular program change Essential VI:Health Policy and Advocacy Discussion 11/8 11/1 5 5. Analyze business ethics principles to actual and hypothetical health care situations. Content, *Critical Thinking, Communication, Integrity and Values, Project Management 6. Preparation for AONE certification Essential IV: Translating and Integrating Scholarship into Practice Essentials II:Organizational and Systems Leadership Resolve nursing administration dilemma/ethical decision making model 12/2 Written Organizational Plan and analysis 12/6 Chapter review Course evaluation *This student learning outcome will be tracked in the 2013- 2014 Nursing Evaluation Plan MINIMUM TECHNICAL SKILLS AND SPECIAL TECHNOLOGY UTILIZED BY STUDENTS This course is totally online. All instructional content and interaction takes place over the WWW. In addition to baseline word processing skills and sending/receiving email with attachments, students will be expected to search the internet and upload / download files. You will need the following: Internet Access (The faster the better!) Activated Argus Account Respondus Lockdown Browser (IMPORTANT, SEE NOTE BELOW FOR VIDEO TUTORIAL AND STUDENT GUIDE) Microsoft Publisher In addition, students may need one or more of the following plug-ins: Adobe Acrobat Reader: http://www.adobe.com/products/acrobat/readstep2.html PowerPoint Viewer: http://www.microsoft.com/downloads/details.aspx?FamilyID=048DC84014E1-467D-8DCA-19D2A8FD7485&displaylang=en Windows Media Player: http://www.microsoft.com/windows/windowsmedia/download/ QuickTime Player: http://www.apple.com/quicktime/download/ Real Player: http://www.real.com/realplayer/search Adobe Flash Player: http://get.adobe.com/flashplayer/ For students' using Screen Readers: Download Elluminate's Java Bridge:https://www.elluminate.com/Support/Other_Resources/Java_Accessibility _Bridge/?id=368 eLearning's Accessibility Resource Guides for users: http://www.desire2learn.com/access/resources/ If you need additional software (such as Adobe Acrobat, Flash Player, Microsoft Publisher, etc.) to view all of the components of the course, go to UWF eLearning home page at https://elearning.uwf.edu/ and click on the link for Software Downloads. You can download them at no cost. Students must have the ability to use search engines for supplementary course information, medication information, and patient teaching materials.This course will have supplemental materials posted in eLearning. These postings will include course syllabus, class and clinical schedule, and notes for most of the class sessions. Students are urged to check eLearning at least twice per week for course updates and announcements. COURSE METHODOLOGY: Discussion, textbook readings, investigation through internet searches, web assignments, & culminating project. REQUIRED TEXTS: American Nurses Association (2010). Nursing: Scope and Standards of Practice (ANA,NursingAdministration: Scope and Standards of Practice) Roussel, L.R.(2013). Management and leadership for nurse administrators (6th ed.). Sudbury, MA:Jones & Bartlett Smith, S (2008). Cultivating a Culture of Safety in healthcare: A systematic approach to root cause analysis. Culman, AL., QIG publishing. Studer Group (2010). The Nurse Leader Handbook: the art and science of Nurse Leadership. Gulf Breeze, FL. Fire Starter ISBN 97840794-2-1 REQUIRED TEXTS (You already have these from NRG 6728) Marshall, E.S. (2011). Transformational leadership in nursing: From expert clinician to influential leader. NY: Springer. ISBN: 978-0-8261-0528-8 E-book ISBN: 978-0-8261-0529-5 Porter-O’Grady, T., & Malloch, K. (2011). Quantum leadership: Advancing innovation, transforming health care. (3rd ed.). Boston: Jones & Bartlett. NOTE: These texts were used in NGRS6728 RECOMMENDED TEXTS: American Psychological Association (2010). Publication manual of the American Psychological Association (6th ed.). Washington, DC. Dunham-Taylor, J and Pinczuk, JZ (2010).Financial Management for Nurse Managers: Merging the Heart with the Dollar. Salsury, MA. Jones and Bartlett. ISBN 978-7637-5713-7 Hoyt, R., Yoshihashi,A & Bailey (2012). Health Informatics: Practical Guide for Healthcare and information technology professionals (5th ed.) Lulu Press. ISBN: 978-1105-4375-57. SUPPLEMENTAL MATERIAL: Kouzes, J.M & Posner, B.Z. (2007). The leadership challenge (4th ed.). San Francisco: Jossey-Bass. GRADING PRACTICES: The Department of Nursing adheres to the grading practices established by the University as discussed in the University of West Florida catalog. Each faculty member establishes the specific grading plan for assigned courses. Each course syllabus includes the evaluation criteria. Grades will be communicated in eLearning under "Grades." Grades will not be sent by email; nor will grades be given over the telephone. GRADING POINTS/SCALE: A 93-100 A- 90-92 B+ 87-89 B 83-86 *B- 80-82 *C+ 77-79 *C 73-76 *C- 70-72 *D+ 67-69 *D 63-66 *D- 60-62 *F 0-59 *Please note that these grades constitute a failure in this course COURSE ASSIGNMENTS: GRADING & DESCRIPTION Assignments will pop-up under "Content" for the specified week every Monday night by 11:59 PM. Due dates for assignments will be specified in the directions for the assignment. COURSE ASSIGNMENT GRADING: Activity Due Date* Points 1. Critique one article describing best practice use of interprofessional collaboration in healthcare education or delivery. 100 9/14/13 2. Synthesize the ethical, legal and security issues related to select hospital information systems. 100 9/28/13 3. Compare & Contrast the TQM/CQI, Rapid Cycle Change, High Reliability principles, and Six Sigma quality improvement models. 100 10/19/13 4. Resolve a select nursing administration dilemma using an ethical decisionmaking model (includes legal and regulatory considerations) 100 11/16/13 5. Written organizational plan and analysis that includes interprofessional collaboration 100 12/2/13 6. Threaded discussions (4) @ 20 points each Total 580 ATTENDANCE POLICY Students are expected to be engaged in all learning experiences. Students who have extraordinary circumstances preventing engagement in this all aspects of this course should explain these circumstances to the course coordinator prior to the scheduled class or as soon as possible thereafter. I will make an effort to accommodate reasonable requests. A grade penalty may be assigned for late assignments. Students are responsible for responding to online assignments by their due date as part of their attendance. Serious personal illness (that is, illness that requires the consultation of a physician) or a death in the family are reasonable in requesting delays in assignments or an "incomplete" in the course. ASSISTANCE FOR STUDENTS WITH SPECIAL NEEDS: The Student Disability Resource Center (SDRC) at the University of West Florida supports an inclusive learning environment for all students. If there are aspects of the instruction or design of this course that hinder your full participation, such as timelimited exams, inaccessible web content, or the use of non-captioned videos and podcasts, please notify the instructor or the SDRC as soon as possible. You may contact the SDRC office by e-mail at sdrc@uwf.edu or by phone at (850) 474-2387. Appropriate academic accommodations will be determined based on the documented needs of the individual. HEALTH INSURANCE PORTABILITY & ACCOUNTABILITY ACT OF 1996 (HIPAA): All healthcare providers must comply with the federal regulations of this Act. It requires that identifiable patient information be disclosed on a need to know basis with a minimal amount of disclosure to perform a task. The patient's consent for treatment covers access to the medical record for information needed for treatment purposes and educational purposes. All students will protect patient privacy during oral and written communications. Patient name, initials, address, phone/fax numbers, and social security number will be removed from all student assignments. Students may not copy or circulate papers containing private, confidential patient information. Faculty members will store confidential papers in a locked file or will shred confidential papers. Additionally, students will meet all mandated agency requirements for HIPAA. Since HIPAA is a federal law; violations may result in fines and/or imprisonment. A grade of zero will be assigned to any work submitted that does not adhere to this requirement. EXPECTATIONS FOR ACADEMIC INTEGRITY/CONDUCT/PLAGIARISM POLICY: As members of the University of West Florida, we commit ourselves to honesty. As we strive for excellence in performance, integrity-personal and institutionalis our most precious asset. Honesty in our academic work is vital, and we will not knowingly act in ways which erode that integrity. Accordingly, we pledge not to cheat, nor to tolerate cheating, nor to plagiarize the work of others. We pledge to share community resources in ways that are responsible and that comply with established policies of fairness. Cooperation and competition are means to high achievement and are encouraged. Indeed, cooperation is expected unless our directive is to individual performance. We will compete constructively and professionally for the purpose of stimulating high performance standards. Finally, we accept adherence to this set of expectations for academic conduct as a condition of membership in the UWF academic community. The Student Code of Conduct sets forth the rules, regulations and expected behavior of students enrolled at the University of West Florida. Violations of any rules, regulations, or behavioral expectations may result in a charge of violating the Student Code of Conduct. It is the student's responsibility to read the Student Code of Conduct and conduct themselves accordingly. Academic Conduct Policy: (Web Site) | (PDF Format) | Plagiarism Policy: (WORD Format) | UWF Library Online Tutorial: Plagiarism | Student Handbook: (PDF Format) PLAGIARISM: Plagiarism is defined by the university as "the act of representing the ideas, words, creations, or work of another as one's own." Should a student be found plagiarizing in a paper, nursing care plan, or log, the student will be reported by the faculty member to the Chair of the Nursing Department and follow the process described in the university's Student Life Handbook. Plagiarism is a serious offense in academia and may result in expulsion from the university. Students are directed to the examples available in the UWF Pace Library tutorials. For complete information regarding Academic Misconduct, refer to the UWF Student Handbook or contact Student Affairs in Building 10, Room 201, 850-474-2214. PAPERS: Every effort should be made to submit your work by the scheduled due date. Assignments received after the designated date & time due will be considered late and may have 5 points deducted for every day it is late. Exception to date & time will be made only under extraordinary circumstances in the opinion of the instructor, and must be negotiated before the due date of the paper. APA 6th Edition: References are to follow APA 6th edition guidelines. You may obtain assistance on this format from the UWF Writing Lab. This instructor will not be teaching APA format but will surely deduct points for misuse as noted on the grading rubric. All papers are to be in WORD or.rtf format. If the instructor is unable to open a document because it is submitted in the wrong format, it will be treated as late work with points deducted until it is resubmitted in a format that can be opened. DO NOT USE WIKIPEDIA AS A REFERENCE ON ANY ASSIGNMENT OR DISCUSSION IN THIS COURSE TURNITIN: UWF maintains a university license agreement for an online text matching service called TurnItIn. At the instructor’s discretion, she/he will use the TurnItIn service to determine the originality of student papers. If the Instructor submits your paper to TurnItIn, it will be stored in a TurnItIn database for as long as the service remains in existence. If you object to this storage of your paper: 1. You must notify the instructor no later than two weeks after the start of this class. 2. The instructor will utilize other services and techniques to evaluate your work for evidence of appropriate authorship practices. DESCRIPTION OF ASSIGNMENTS: Please see "Assignments" under "Content". WITHDRAWAL DATES: Please refer to the UWF Student Handbook and Calendar for Events for these deadlines. This is your responsibility. No exceptions are made for withdrawal deadlines. WEATHER EMERGENCY INFORMATION In the case of severe weather or other emergency, the campus might be closed and classes cancelled. Official closures and delays are announced on the UWF website and broadcast on WUWF-FM. WUWF-FM (88.1MHz) is the official information source for the university. Any pertinent information regarding closings, cancellations, and the re-opening of campus will be broadcast. In the event that hurricane preparation procedures are initiated, the UWF Home Web Page and Argus will both provide current information regarding hurricane preparation procedures, the status of classes and the closing of the university. Emergency plans for the University of West Florida related to weather or other emergencies are available on the following UWF web pages: Information about hurricane preparedness plans is available on the UWF web site: http://uwfemergency.org/hurricaneprep.cfm Information about other emergency procedures is available on the UWF web site: http://uwfemergency.org/ OTHER POLICIES: See the Student Handbook for further policies of interest and importa