South Lewisham Group Practice
Patient Participation Group
Version 1.1
Date published: February 2011
© First Practice Management, a division of SRCL Ltd. You
can download & adapt this document for use ONLY within
your Practice; you are not permitted to supply it to any
other organisation.
Created 21.11.2006
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By C. Standerwick
Patient participation groups were developed
As a way to extend patient involvement.
A format that encourages people to engage
with the NHS at the same time as engaging in
their own health care.
Why?
They can provide practical support for the
practice.
They can contribute to the continuous
improvement of services.
Version 1.1
Date published: February 2011
© First Practice Management, a division of SRCL Ltd. You
can download & adapt this document for use ONLY within
your Practice; you are not permitted to supply it to any
other organisation.
2
Mission Statement
Why do we need a mission statement?
• Publicises the vision, values and intention of an
organisation/group
• It will focus the group (a mission statement is best
developed with the input of all members)
• The best mission statements are 3-4 sentences long
• Believe in your mission statement, if you don’t how will
you expect others to
Mission Statement – by Walt Disney
"To make people happy”
Version 1.1
Date published: February 2011
© First Practice Management, a division of SRCL Ltd. You
can download & adapt this document for use ONLY within
your Practice; you are not permitted to supply it to any
other organisation.
3
Develop Aims & Objectives
Example
Aims
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To participate in the health improvement of the local population
To encourage patients to engage in their own healthcare
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To have knowledge on issues that impact on health
Being a signpost to other services. agencies
Sharing experience & feeding back
Identifying areas with scope for improvement
Highlighting excellence
Turning knowledge into action
Supporting change
Bringing peers together for mutual encouragement
Promoting self-management
Linking into the community
Objectives
Version 1.1
Date published: February 2011
© First Practice Management, a division of SRCL Ltd. You
can download & adapt this document for use ONLY within
your Practice; you are not permitted to supply it to any
other organisation.
4
What can you do to help?
• Provide services/facilities in the surgery
i.e. resource library, health promotion
information (where space allows)
• Fundraising
• Help with patient surveys, and discuss
results
• Contribute to service development and
decision making
• Lobby local organisations, patients etc.
Version 1.1
Date published: February 2011
© First Practice Management, a division of SRCL Ltd. You
can download & adapt this document for use ONLY within
your Practice; you are not permitted to supply it to any
other organisation.
5
This is not!
• A forum for individual
complaints
• A tool for Implementation of
the Governments or any
individuals pre-determined
agenda
• Unwanted extra workload
Version 1.1
Date published: February 2011
© First Practice Management, a division of SRCL Ltd. You
can download & adapt this document for use ONLY within
your Practice; you are not permitted to supply it to any
other organisation.
6
Continuing Growth
• We must make sure we monitor
progress against objectives
• Publicise our successes
• Involve people
• Learn from other groups
• Expand activity (we do not want to
become stale)
• Make sure we review our objectives
regularly
Version 1.1
Date published: February 2011
© First Practice Management, a division of SRCL Ltd. You
can download & adapt this document for use ONLY within
your Practice; you are not permitted to supply it to any
other organisation.
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Available Resource
National Association Of Patient Participation N.A.P.P
What do N.A.P.P do?
• Encourages the formation of patient participation groups
• Provides information for groups
• Organises national and local conferences for groups to
share best practice
• Maintains the nationwide network of groups
• Seeks to influence national policy
• Supports PCT initiatives
Version 1.1
Date published: February 2011
© First Practice Management, a division of SRCL Ltd. You
can download & adapt this document for use ONLY within
your Practice; you are not permitted to supply it to any
other organisation.
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What do they have available to
help?
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Funded to work with Primary Care Trusts
Tool kit available
Information available on pilot projects
Help line
Website forum
Local/regional support
Version 1.1
Date published: February 2011
© First Practice Management, a division of SRCL Ltd. You
can download & adapt this document for use ONLY within
your Practice; you are not permitted to supply it to any
other organisation.
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N.A.P.P contact information
0870 7743666
www.napp.org.uk
Information on N.A.P.P. publications is at
www.napp.org.uk
Reference used in developing presentation:
National Association of Patient Participation example slides.
Version 1.1
Date published: February 2011
© First Practice Management, a division of SRCL Ltd. You
can download & adapt this document for use ONLY within
your Practice; you are not permitted to supply it to any
other organisation.
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