Business & Society ETLW 302D Tara Ceranic Salinas, PhD SCHOOL OF BUSINESS ADMINISTRATION SCHOOL OF BUSINESS ADMINISTRATION Ponder tips Sign up via link for your sections on course page Wait until page is fully uploaded Striped v solid P Reading list: Can add sites (within reason) Browser compatibility App for iPad and iPhone DOES NOT WORK WITH SAFARI SCHOOL OF BUSINESS ADMINISTRATION Grading Ponder Responses (links) Comments Articles read Average is based on each section SCHOOL OF BUSINESS ADMINISTRATION Team Project 5 per team MUST link to WATER in some way SCHOOL OF BUSINESS ADMINISTRATION First Team Assignment Interview questions SCHOOL OF BUSINESS ADMINISTRATION Ethical Theory SCHOOL OF BUSINESS ADMINISTRATION Parable of the Sadhu SCHOOL OF BUSINESS ADMINISTRATION Parable of the Sadhu What would you have done? Are there any good solutions? • How would we compare solutions? What is the best way to decide the right course of action? SCHOOL OF BUSINESS ADMINISTRATION Moral Imagination An ability to imaginatively discern various possibilities for acting in a given situation and to envision the potential help and harm that are likely to result from a given action. This is a SKILL! SCHOOL OF BUSINESS ADMINISTRATION Is this an ethical issue? SCHOOL OF BUSINESS ADMINISTRATION Rest: 4 stage model of EDM Moral awareness moral judgment moral intent moral behavior SCHOOL OF BUSINESS ADMINISTRATION 3 C’s Controlled Conscious Cognitive SCHOOL OF BUSINESS ADMINISTRATION SCHOOL OF BUSINESS ADMINISTRATION A woman was near death from a special kind of cancer. There was one drug that the doctors thought might save her. It was a form of radium that a druggist in the same town had recently discovered. The drug was expensive to make, but the druggist was charging ten times what the drug cost him to produce. He paid $200 for the radium and charged $2,000 for a small dose of the drug. The sick woman's husband, Heinz, went to everyone he knew to borrow the money, but he could only get together about $1,000 which is half of what it cost. He told the druggist that his wife was dying and asked him to sell it cheaper or let him pay later. But the druggist said: "No, I discovered the drug and I'm going to make money from it.” SCHOOL OF BUSINESS ADMINISTRATION Heinz Dilemma So Heinz got desperate and broke into the man's store to steal the drug for his wife. Should Heinz have broken into the store to steal the drug for his wife? Why or why not? SCHOOL OF BUSINESS ADMINISTRATION Stages 1 & 2 Obedience • Heinz should not steal the medicine because he will consequently be put in prison which will mean he is a bad person. • Heinz should steal the medicine because it is only worth $200 and not how much the druggist wanted for it; Heinz had even offered to pay for it and was not stealing anything else. Self-interest • Heinz should steal the medicine because he will be much happier if he saves his wife, even if he will have to serve a prison sentence. • Heinz should not steal the medicine because prison is an awful place, and he would probably languish over a jail cell more than his wife's death. SCHOOL OF BUSINESS ADMINISTRATION Stages 3 & 4 Conformity • Heinz should steal the medicine because his wife expects it; he wants to be a good husband. • Heinz should not steal the drug because stealing is bad and he is not a criminal; he tried to do everything he could without breaking the law, you cannot blame him. Law-and-order • Heinz should not steal the medicine because the law prohibits stealing, making it illegal. • Heinz should steal the drug for his wife but also take the prescribed punishment for the crime as well as paying the druggist what he is owed. Criminals cannot just run around without regard for the law; actions have consequences. SCHOOL OF BUSINESS ADMINISTRATION Stages 5 & 6 Human rights • Heinz should steal the medicine because everyone has a right to choose life, regardless of the law. • Heinz should not steal the medicine because the scientist has a right to fair compensation. Even if his wife is sick, it does not make his actions right. Universal human ethics • Heinz should steal the medicine, because saving a human life is a more fundamental value than the property rights of another person. • Heinz should not steal the medicine, because others may need the medicine just as badly, and their lives are equally significant. SCHOOL OF BUSINESS ADMINISTRATION Who cares about my stage?! Your stage matters! Problem-solving changes in your 20s-30s Specific educational attempts to influence awareness Behavior is influenced by moral perception and moral judgments SCHOOL OF BUSINESS ADMINISTRATION 3 C’s Controlled Conscious Cognitive SCHOOL OF BUSINESS ADMINISTRATION Can the 3 C’s explain everything? Julie and Mark are brother and sister. They are traveling together in France on summer vacation from college. One night they are staying alone in a cabin near the beach. They decided that it would be interesting and fun if they tried making love. At the very least it would be a new experience for each of them. Julie was already taking birth control, and Mark used a condom just to be safe. They both enjoy it, but decided not to do it again. They keep that night as a special secret, which makes them feel even closer. SCHOOL OF BUSINESS ADMINISTRATION Can this explain it? Moral awareness moral judgment moral intent moral behavior SCHOOL OF BUSINESS ADMINISTRATION Gut reactions!! Emotion Judgment & Behavior Cognition SCHOOL OF BUSINESS ADMINISTRATION Decision-making Often outside of our awareness The effect of “primes” in research SCHOOL OF BUSINESS ADMINISTRATION Moral stages don’t stop dilemmas from occurring… SCHOOL OF BUSINESS ADMINISTRATION Trolley problem SCHOOL OF BUSINESS ADMINISTRATION Ethical Dilemmas = Tension Rules vs. results Means vs. ends The good vs. the right Principle vs. practicality The needs of many vs. the rights of the few (or the one) SCHOOL OF BUSINESS ADMINISTRATION Ethical Lenses The battle between rules, rights, relationships and reputation SCHOOL OF BUSINESS ADMINISTRATION T. L. Ceranic Business & Society SCHOOL OF BUSINESS ADMINISTRATION Rights/Responsibilities Lens (duties) Emphasizes DUTY Consequences play a minor role • Plato • Immanuel Kant Focuses on the ideals (whether through Nature or God) that we as people should seek. Deontology SCHOOL OF BUSINESS ADMINISTRATION Relationship Lens (fair systems) Seeks justice and to care for those less fortunate • John Rawls Deontology SCHOOL OF BUSINESS ADMINISTRATION Results Lens (goals) Focuses on individual results, goals and what makes individuals happy. • Adam Smith • Jeremy Bentham • John Stuart Mill Utilitarianism/Teleological SCHOOL OF BUSINESS ADMINISTRATION SCHOOL OF BUSINESS ADMINISTRATION Reputation Lens (virtues) Focuses on what virtues are valued by the community and that those in positions of responsibility should cultivate. What makes us responsible and virtuous citizens within our workplace/community? • Aristotle • Alisdair MacIntyre. Utilitarian/Teleological Virtue ethics SCHOOL OF BUSINESS ADMINISTRATION Utilitarianism (GREY) Advantages • Maximization of the good • “Easy” decision process • Popular Disadvantages • Measurement • The means • Individual rights SCHOOL OF BUSINESS ADMINISTRATION The Little Carefree Car! SCHOOL OF BUSINESS ADMINISTRATION SCHOOL OF BUSINESS ADMINISTRATION SCHOOL OF BUSINESS ADMINISTRATION SCHOOL OF BUSINESS ADMINISTRATION SCHOOL OF BUSINESS ADMINISTRATION Formalism (BLACK/WHITE) Advantages • Protects the means • Protects individual rights • Morally more appealing Disadvantages • Inflexible • Impractical SCHOOL OF BUSINESS ADMINISTRATION T. L. Ceranic Business & Society (ETLW SCHOOL OF BUSINESS ADMINISTRATION 302) So what Lens are you? Did it reflect your decision making? Strengths & gifts? Blind spots & temptations? SCHOOL OF BUSINESS ADMINISTRATION Why is this important? To understand how we make decisions To understand multiple positions To uncover biases To create powerful and effective responses To generate options To make ethical decisions SCHOOL OF BUSINESS ADMINISTRATION Student Privileges with Strings Attached SCHOOL OF BUSINESS ADMINISTRATION All individuals are morally autonomous beings with the power and right to choose their values, but it DOES NOT follow that all choices and all value systems have an equal claim to be called ethical. SCHOOL OF BUSINESS ADMINISTRATION Ethical Relativism When in Rome… This makes ethics only a matter of opinion Denies that we can make rational or objective ethical judgments No right or wrong SCHOOL OF BUSINESS ADMINISTRATION SCHOOL OF BUSINESS ADMINISTRATION “Relative” harassment? A male manager tells a female job applicant she will only be hired if she submits to his sexual advances. The manager feels the behavior is fine and the woman feels it’s wrong. According to the relativist: • Each opinion is equally valid. • Everyone is entitled to their own opinion. SCHOOL OF BUSINESS ADMINISTRATION Every one is NOT entitled to their own opinion! Especially @ work Ethics v. morals… SCHOOL OF BUSINESS ADMINISTRATION Next class Organizational culture SCHOOL OF BUSINESS ADMINISTRATION