BRING YOUR LITTLE TO WORK July 2015 Get Started Are you looking for your first job? Here are some tips to get your started! 1. Apply for Realistic Jobs Look for jobs you are excited to go to every day. You also need to be able to get there every day. You want to have a solid transportation plan. 2. Include a Variety of Jobs and Fields Excluding an entire industry from their job search is a bad idea for two reasons: 1) it greatly reduces the chance of finding a job, and 2) the reasons for refusing that certain type of job may be inaccurate. Any work experience provides ample learning opportunities and looks great to college recruiters and/or future employers. 3. Job Hunting Alone It can give a negative impression to employers to see a group come in and ask for applications. Searching for employment is something a teen needs to do by himself or herself to put his or her own best foot forward. 4. Use a Professional Email Applications should only contain professional email addresses (like firstname.lastname@gmail.com) so applicants look mature. 5. Follow Directions Many people, in their eagerness to apply, are not reading the job ad carefully or following the specific directions provided by the employer. For example, in the job description, the employer may ask candidates to ‘Please apply online atsomewebsite.com. Please do not send resume.’ If you then send a resume, the employer will disqualify you without even looking at it. Another common mistake is rushing through the application and not filling out all of the information requested. 6. Avoid Making Grammar or Spelling Errors Any error on a resume or application gives a bad impression to the hiring manager. Have someone proofread it before submitting it. 7. Persistence is Key It can take employers weeks or months to hire someone, and polite follow up is key. You may also need to apply to 10, 20 or even 30 jobs before you hear from an employer. 8. Network and Ask for Help A person is ten times more likely to receive a callback for a job if they know someone who works at the company for which they applied, or if they can find some connection to the hiring 1 manager. Ask family, friends, neighbors, teachers, coaches and other connections to get assistance in the job hunt. 9. Consider Your Non-negotiables Ask yourself if this is a place you would want to work. Be sure you are comfortable in the dress code and the duties of the job. Does this job fit with your school schedule so that you are able to complete all of your homework and the responsibilities of the job? Adapted from: https://middleearthnj.wordpress.com/2015/03/30/8-common-job-hunting-mistakes-thatteens-make/ 2 BRING YOUR LITTLE TO WORK July 2015 Career Research This page is designed to help you research a career you are interested in. You can use resources to answer these questions about a career of your choice. o The Bureau of Labor Statistics http://www.bls.gov/ooh/ o CareerOneStophttp://www.careeronestop.org/StudentsandCareerAdvisors/StudentsandCareerAdvisors.as px o ISEEK https://www.iseek.org/ I want to be: _____________________________________________________________ (Title of Career) 1. Description of the occupation including main duties and responsibilities. ______________________________________________________________________________ ______________________________________________________________________________ 2. What are the education and training requirements for the occupation? ______________________________________________________________________________ ______________________________________________________________________________ 3. List other required qualifications such as licensing, certifications, etc. ______________________________________________________________________________ ______________________________________________________________________________ 4. What is the average wage or salary for this occupation? ______________________________________________________________________________ 5. What is the employment outlook for this occupation? ______________________________________________________________________________ ______________________________________________________________________________ 6. List the places and work environments where people in this occupation might work. ______________________________________________________________________________ ______________________________________________________________________________ 7. What are the opportunities for advancement? ______________________________________________________________________________ ______________________________________________________________________________ 3 8. List other occupations that are similar or related. ______________________________________________________________________________ ______________________________________________________________________________ 9. Is this occupation available in your area? List companies or other places of employment in your area in which this occupation is located. ______________________________________________________________________________ ______________________________________________________________________________ 10.What school subjects or courses would help you to prepare for this occupation? ______________________________________________________________________________ ______________________________________________________________________________ 11.Does this occupation deal mainly with people, data, things or ideas? ______________________________________________________________________________ ______________________________________________________________________________ 12.Do you think you have the aptitude (potential ability) for this occupation? ______________________________________________________________________________ ______________________________________________________________________________ 13.This occupation interests you because: ______________________________________________________________________________ ______________________________________________________________________________ 14.List three resources (books, magazines, computerized information, etc.) used for this research. ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 15.List the name and title of a person(s) that helped you locate this information. ______________________________________________________________________________ ______________________________________________________________________________ 16.List the name of a person(s) you know (or know of) who is in this occupation. ______________________________________________________________________________ ______________________________________________________________________________ Adapted from: Career Choices in North Carolina, 2005-2006 Career Development and User’s Guide, Youth edition [State Occupational Information Coordinating Committee] 2013 MnCareers Facilitator Guide 4 BRING YOUR LITTLE TO WORK July 2015 Career Informational Interview Select someone working in an interesting occupation to interview in person or on the phone. Spend at least 20 minutes talking with the individual and gathering information about his or her career and the occupation. Suggested questions are listed below. You can add questions related to your interests and concerns. 1. How long have you worked in this occupation? 2. What other types of jobs did you have before? 3. In this job, do you mainly work with people, data, things or ideas? 4. What do you like most about your job? 5. How did you get started in this line of work? 6. What type of training is needed for this occupation today? 7. What type of technology do you use? (computer hardware, software, etc.) 8. What changes have you seen in the past few years that affect this career path? 9. What personal qualities do you feel are needed to succeed in this career path? Adapted from: Career Choices in North Carolina, 2005-2006 Career Development and User’s Guide, Youth edition [State Occupational Information Coordinating Committee] 2013 MnCareers Facilitator Guide 5 BRING YOUR LITTLE TO WORK July 2015 When You Were My Age In addition to your Big, you can talk with your parent/guardian, relatives, or other adults about their work. Use this sheet to interview another trusted adult about their own career choices. When you were my age: 1. What was your favorite school subject? 2. What did you like to do best during your free time? 3. Was there anything that you did particularly well? 4. What career did you want to have when you grew up? 5. Did you follow that career path? If not, what changed your mind? 6. Were there any obstacles to following your career path? 7. Did your parents have specific ideas about what you should do when you grew up? 8. Who helped you make your decisions? 9. Were your choices different because you were male/female? 10. Did you participate in sports? What about other extra-curricular activities? 6 11. Did you always want to work where you do now? 12. Would you like to change your present job? 13. Why did you choose the job you are presently in? 14. Were you a good student? 15. What did you learn in (high) school that you feel has helped you the most? 7 BRING YOUR LITTLE TO WORK July 2015 Personal Action Plan After your career exploration with your Big, it’s time to set some goals. Use this page to outline what you want, or might want, to do one day, and how to get there. When I grow up, I want to be… Education You have already discovered that to accomplish your goals, you need to do well in school. What are two things you can do immediately to do well in school? (For example, completing all your assignments and bringing up your grades). 1). 2) Skills As you observed on the job site, every job requires a minimum set of skills. Write three specific skills that you will need in the future (for example, a musician will require the ability to read music, a computer programmer will need advanced computer training and a business person will require proficiency in math). Skills Needed: 8 Ways I can obtain or improve this skill are: Keeping Your Commitment! In the world of work, when goals are set, employees are accountable for meeting them. In a few months, ask yourself, “How am I are doing?” and then adjust your goals or set new ones to meet your plans for the future. 9 BRING YOUR LITTLE TO WORK July 2015 A Resume Guide You want your potential employer to see you for the organized, intelligent, hard-working person you are, and you need to make that clear on paper. Here are some tips for preparing a resume: Ask yourself: What is the purpose of this resume? Don’t use “I” statements. Be consistent when aligning dates, formatting dates and when using abbreviations (either abbreviate all or none – i.e. choose “August” or “Aug.”) Use a professional email address (i.e. “name99@gmail.com”, NOT “sexybaby99@hotmail.com”) Keep it short — one page, if possible. Be neat; print your resume on a quality desktop printer. Be honest about your skills and work experience. Include paid and non-paid work experience, including volunteer work and internships. Include honors and awards received. If you run over one page, make your job descriptions more concise. Adjust font size (slightly) and margins to make content fit or increase “white space” on page. Be concise and use action words and phrases when describing your experience. Ask someone you trust to check over your resume before submitting it – it should be error free! The Goal: Illustrate the highlights! You will go into details in your cover letter and at your interview! Resume 1 – ideal for: A younger high school student A freshman or sophomore A student with strong skills and volunteer history Resume 2 – ideal for: An older high school student A junior or senior high school student Highlighting academics 10 Sample Resume 1 Emily Brown 1640 Riverside Drive, Hilldale, CA 93505 760-555-1210 (tel) ebrown@hilldaleinternet.net Assistant Clerk Three months experience as Assistant Systems Clerk at the Tannen Blood Center, contributing to a moneysaving records reorganization praised by the healthcare industry. Frequently recognized for excellent organizational and problem-solving skills. EXPERIENCE AND ACCOMPLISHMENTS Troubleshooting and problem-solving skills Investigated and resolved visitors' computer problems at the Hilldale Public Library. Winner of the DMC Programming Contest, 2004. Excellent organizational skills Awarded "Volunteer of the Year" by the Hilldale Public Library in 2004 for noted organizational skills. Helped reorganized records system, saving the Tannen Blood Center $15,000 per year. Organized various events for the Hilldale High School Math Club. Strong computer skills Earned "A" or "A+" in all computer classes. Built personal computer from scratch. VOLUNTEER HISTORY Hilldale Public Library — Summer 2004, Summer 2005 Hilldale, CA Computer assistant American Red Cross — Spring 2004 Florida Relief volunteer Tannen Blood Center — Summer 2003 Hilldale, CA Assistant Systems Clerk SCHOOL ORGANIZATIONS Hilldale High School Math Club — 2003 - 2005 Vice-president — 2005 National Honor Society — 2003 - 2005 Clayton Middle School Library — 2000 - 2002 Student Librarian EDUCATION 11 Template for Sample Resume 1 [ FIRST NAME ] [ LAST NAME ] [ ADDRESS ] [ CITY ], [ ST ] [ ZIP ] [ PHONE ] (tel) [ EMAIL ] [ DESIRED JOB TITLE ] [ BRIEF DESCRIPTION OF QUALIFICATIONS ] EXPERIENCE AND ACCOMPLISHMENTS [ SKILL ] [ ACCOMPLISHMENT MADE USING THIS SKILL ] [ ACCOMPLISHMENT MADE USING THIS SKILL ] [ SKILL ] [ ACCOMPLISHMENT MADE USING THIS SKILL ] [ ACCOMPLISHMENT MADE USING THIS SKILL ] [ SKILL ] [ ACCOMPLISHMENT MADE USING THIS SKILL ] [ ACCOMPLISHMENT MADE USING THIS SKILL ] VOLUNTEER HISTORY [ ORGANIZATION ] — [ DATE RANGE ] [ LOCATION ] [ TITLE/ROLE ] [ ORGANIZATION ] — [ DATE RANGE ] [ LOCATION ] [ TITLE/ROLE ] [ ORGANIZATION ] — [ DATE RANGE ] [ LOCATION ] [ TITLE/ROLE ] [ ORGANIZATION ] — [ DATE RANGE ] [ LOCATION ] [ TITLE/ROLE ] SCHOOL ORGANIZATIONS [ ORGANIZATION ] — [ DATE RANGE ] [ TITLE/ROLE ] — [ DATE ] [ ORGANIZATION ] — [ DATE RANGE ] [ TITLE/ROLE ] — [ DATE ] [ ORGANIZATION ] — [ DATE RANGE ] [ TITLE/ROLE ] — [ DATE ] EDUCATION [ NAME OF SCHOOL ] [ DATE RANGE ] [ GRADUATION DATE ] [ NAME OF SCHOOL ] [ DATE RANGE ] 12 Sample Resume 2 PERRY JAMESON 1515 Stanley Drive #62 Hometown, KS 66202 perry.jameson@dbplanet.com (913) 555-1938 OBJECTIVE To obtain knowledge of the day-to-day workings of a communications, public relations, or publishing firm through a part-time job or summer internship. EDUCATION Completed three years at Hometown High School. Graduation date: May 2007. G.P.A. 3.85. Top 5% of class. EXPERIENCE Newspaper Staff Member, Hometown High School Aug 2004 - present. Features editor of campus newspaper. Aug 2001 - Aug 2004. Researched information for news articles using library and Web sources. Composed and edited informational articles, columns, editorials, and advertising copy. Yearbook Committee Member, Hometown High School Aug 2004 - present. Editor-in-chief of yearbook staff. Leader of design and publication teams from initial layout through finished product. Aug 2003 - Aug 2004. Yearbook staff member. Experience taking photographs, designing layout, and writing captions and sidebars. RELEVANT HIGH SCHOOL STUDIES Technical writing; advanced composition; debate; video production; computer classes providing knowledge of word processing, desktop publishing, and Web software. HONORS, AWARDS, AND MEMBERSHIPS U.S. Media Association Scholarship recipient Scholarship based on academic achievement, community service, and campus participation and leadership in high school communications projects and studies. 2004 Best High School Newspaper Design winner Central State Regional Communications Contest, sponsored by the Communications Department, State University. President of high school chapter of Future Communicators of America (FCA), 2004 - present Member, 2003 - present. Treasurer of National Honor Society, 2004 - present 13 Template for Sample Resume 2 [ FIRST NAME ] [ LAST NAME ] [ ADDRESS ] [ CITY ], [ STATE ] [ ZIP ] [ EMAIL ] [ PHONE ] OBJECTIVE [ OBJECTIVE ] EDUCATION Completed [ NUMBER ] years at [ HIGH SCHOOL ]. Graduation date: [ DATE ]. [ OTHER DETAILS OF NOTE ] EXPERIENCE [ TITLE/ROLE ], [ LOCATION ] [ DATE RANGE ]. [ DUTIES ] [ DATE RANGE ]. [ DUTIES ] [ TITLE/ROLE ], [ LOCATION ] [ DATE RANGE ]. [ DUTIES ] [ DATE RANGE ]. [ DUTIES ] RELEVANT HIGH SCHOOL STUDIES [ LIST OF CLASSES AND/OR SKILLS ] HONORS, AWARDS, AND MEMBERSHIPS [ HONOR/AWARD/ORGANIZATION ] [ DESCRIPTION ] [ HONOR/AWARD/ORGANIZATION ] [ DESCRIPTION ] [ HONOR/AWARD/ORGANIZATION ] [ DESCRIPTION ] 14 Resume Q & A: Q: What is the purpose of a resume? A: Your resume serves as a guide to your personality, goals, skill sets, and experience. A resume can determine whether you'll get an interview or not. Your resume needs to have the following: A concise objective statement that conveys what sort of job you want. Relevant personal data such as name and contact information. A list of your accomplishments. Specifics that are important to you (volunteer activity, affiliations with clubs and service organizations, etc.). Work history (include internships, part-time work, etc.). Educational background. Statement about the availability of references. Q: Does my resume have to be one page? A: It's important to focus on making sure your resume reflects all of the important components (objectives, goals, employment history and experience, skill sets, etc.) and not so much on the length of your document. While recruiters do read a lot of resumes, remember that your resume is the only thing they receive that paints a picture of who you are and what you can do. Q: Is it necessary that I have an objective? A: An objective is not mandatory, but it is recommended that you state one. If you don't have an objective, the recruiter will have to speculate about your career focus. Here are some sample objectives to help you get started: Objective: To secure an increasingly responsible position, where self-starting, independent, decision making skill sets can be used to improve corporate productivity. Objective: To secure a job where my experience and innovative thinking can be used together to help an organization enhance and grow its vision and mission. Q: Do I need to have several different resumes to reflect different fields I might want to go into? A: It is very difficult to have one resume that will be suitable for all jobs for which you will apply. You should have a general resume that you can customize for different jobs. The more you can customize your resume, the better. Recruiters will appreciate your narrowing the focus of your resume. Q: I've had several internships and volunteer experiences, but not full-time paid employment. Should I list my internships on my resume? A: Absolutely. Regardless of whether or not your internships/volunteer experiences were paid, they still gave you an opportunity to develop your skill sets and learn. Source: http://www.adventuresineducation.org/HighSchool/Jobs/SampleResumes/index.cfm www.fenwayhs.org/sites/fenwayhs.org/files/Resume%20Guide.doc 15 BRING YOUR LITTLE TO WORK July 2015 Tips for Interviewing TOP RULES 1. Do your research. Research the school or company you are interviewing with — the more you know the better. Also, take time to familiarize yourself with the company’s competition. 2. Be prepared. Bring extra copies of your resume, a pen, and paper. Know your resume! 3. Look sharp. Dress appropriately and professionally. 4. Be on time. Never arrive late or too early to an interview. The rule of thumb is to be 1015 minutes early. If you are on time, you are late! The day before the interview, you should make sure you have precise directions to the interview location. 5. Turn off your cell phone!!! 6. Give a firm handshake. A weak handshake could make or break a job offer. 7. Show enthusiasm. Even though you may be nervous, try to be calm and make sure you make direct eye contact with your interviewer. Lean forward to show interest. 8. Be confident. Do not be afraid to make yourself sound great. You are selling yourself to the interviewer! 9. Listen. Make sure you have heard and understood what the interviewer is asking you. If you are unsure, ask him/her to repeat what they said. 10. Answer the question asked and give specific examples. There is nothing worse than being vague. Concentrate on giving examples of your accomplishments. Accomplishments demonstrate your potential. 11. Choose your words wisely. Never talk negatively about previous work experiences. It can give your prospective employer a bad impression of you. 12. Ask questions. Your questions indicate your interest in the job (or college). Employers appreciate your curiosity and interest. 13. Be yourself. Interviewers want to get to know the type of person they are considering hiring for the job and how they are going to act on a day-to-day basis. Pretending to be someone you are not is going to show through to the interviewer quite noticeably! Leave slang, gum, and bad manners at home. 14. Express thanks. At the end of the interview, express thanks and appreciation for the interviewer’s time. 15. Follow up. A personal handwritten thank you card, email, or a letter lets the interviewer know that you are interested. If more than one person interviewed you, write to each person. Source: Resume Writing and Interview Skills, Howard County Public Schools in Ellicott City, MD 16 DRESSING FOR SUCCESS Do’s for Females • Dress conservatively and modestly. A nice dress skirt and blouse or a pair of slacks and a blouse with a blazer are preferred. Closedtoe shoes are best. • Hemlines should be appropriate – no more than three inches above the knees. • If you wear pantyhose, neutral colors are preferable: no fishnets, wild colors or patterns. • Limit the amount of jewelry worn. • Your appearance should be clean and neat. Do’s for Males • Dress conservatively — a pair of slacks, button down shirt, tie and sports coat or a suit (when necessary) are preferred. Most times, a shirt and tie are adequate. Dress shoes, not sneakers, are best. • Wear clean clothes without wrinkles. • Your appearance should be clean and neat 17 Six Fashion Faux Pas 1. Wearing wild nail polish or nails with designs. Opt for neutral color if you must have it. Make sure nails are neat and trimmed. 2. Wearing jewelry that jangles or is distracting. No nose rings, tongue rings, lip piercing, or more than one pair of earrings in your ears. Understated is best. 3. Open toed or run-down shoes or sneakers. Borrow or buy a new pair of dress shoes just for interviews. 4. Short or tight skirts. Hemlines should be appropriate – no more than three inches above the knee; skirts should not reveal too much. 5. Leather jackets, pants or skirts for males or females. They are not conservative enough. 6. Strong cologne or perfume. Many people are allergic. It is best not to wear any so that you do not risk offending your interviewer. 18 BRING YOUR LITTLE TO WORK July 2015 List of Sample Interview Questions WARM-UP QUESTIONS 1. What made you apply for this position? 2. How did you hear about this job opening? 3. Briefly, would you summarize your work history and education for us? WORK HISTORY 1. What special aspects of your work experience have prepared you for this job? 2. Can you describe for me one or two of your most important accomplishments? 3. How much supervision have you typically received in your previous job? 4. Describe for me one or two of the biggest disappointments in your work history? 5. Why are you leaving your present job? Or why did you leave your last job? 6. What is important to you in a company? What things do you look for in an organization? JOB PERFORMANCE 1. Everyone has strengths & weakness as workers. What are your strong points for this job? 2. What would you say are the areas needing improvement? 3. How did you supervisor on your most recent job evaluate your job performance? What were some of the good points and bad points of that rating? 4. When you have been told, or discovered for yourself, a problem in your job performance, what have you typically done? Can you give us an example? 5. Do you prefer working alone or in groups? 6. What kind of people do you find most difficult to work with and why? 7. Starting with your last job, tell me about any of your achievements that were recognized by your supervisors. 8. Can you give me an example of your ability to manage or supervise others? 9. What are some things you would like to avoid in a job? Why? 10. In your previous job, what kind of pressure did you encounter? 11. What would you say is the most important thing you are looking for in a job? 12. What are some of the things in a job you feel you have done particularly well or in which you have achieved the greatest success? Why do you feel this way? 13. What were some of the things about your last job that you found most difficult to do? 14. What are some of the problems you encounter in doing your job? Which one frustrates you the most? What do you usually do about it? 15. What are some things you particularly liked about your last job? 16. Do you consider your progress on the job representative of your ability? Why? 17. How do you feel about the way you and others in the department were managed by your supervisor? 18. If I were to ask your present (most recent) employer about your ability as a ________ what would he/she say? 19 EDUCATION 1. What special aspects of your education or training have prepared you for this job? 2. What courses in school have been of most help in doing your job? 3. What’s your favorite subject in school? 4. What is your least favorite subject in school? Why have you struggled with it? 5. Describe a project you’ve had to work hard on and what was the end result? 6. What was the last book you read? 7. What do you want to do after high school? CAREER-GOALS 1. What is your long-term employment or career objectives? 2. What kind of job do you see yourself holding five years from now? After college graduation? 3. What do you feel you need to develop in terms of skill and knowledge in order to be ready for that opportunity? 4. Why might you be successful in such a job? 5. How does this job fit in with your overall career goals? 6. Who or what in your life would you say influenced your most with your career objectives? 7. Can you pinpoint any specific things in your past experience that affected your present career objectives? 8. What would you most like to accomplish if you had this job? 9. What might make you leave this job? SELF-ASSESSMENT 1. What kind of things do you feel most confident in doing? 2. Can you describe for me a difficult obstacle you have had to overcome? How did you handle it? How do you feel this experience affected your personality or ability? 3. How would you describe yourself as a person? 4. What do you consider to be your greatest achievements to date? Why? 5. What things give you the greatest satisfaction at work? 6. What things frustrate you the most? How do you usually cope with them? CREATIVITY 1. In your work experience, what have you done that you considered truly creative? 2. Can you think of a problem you have encountered when the old solutions didn’t work and when you came up with new solutions? 3. Of your creative accomplishments big or small, at work or at home, what gave you the most satisfaction? 4. What kind of problems have people recently called on you to solve? Tell us how you solved them. DECISIVENESS 1. Do you consider yourself to be thoughtful, analytical or do you usually make up your mind fast? Give an example. 2. What was your most difficult decision in the last six months? What made it difficult? 3. The last time you did not know what decision to make, what did you do? 4. How do you go about making an important decision affecting your career? 5. What was the last major problem that you were confronted with? What action did you take on it? 20 RANGE OF INTERSETS 1. What organizations or after school activities do you belong to? 2. Tell us specifically what you do in the activities in which you participate. 3. How do you keep up with what’s going on in your company/your industry/your profession? MOTIVATION 1. What is your professional goal? 2. Can you give me examples of experience on the job that you felt were satisfying? 3. Do you have a long and short-term plan for your department? Is it realistic? 4. Did you achieve it? 5. Describe how you determine what constitutes top priorities in the performance of your job? WORK STANDARDS 1. What are your standards of success in your job? 2. In your opinion, how would you define doing a good job? On what basis was your definition determined? 3. When judging the performance of your subordinate, what factors or characteristics dare most important to you? LEADERSHIP 1. In your present job (or in group work at school), what approach do you take to get people together to establish a common approach to a problem? 2. What approach do you take in getting your people to accept your ideas or goals? 3. What specifically do you do to set an example for your employees? 4. What do you do if someone in your group doesn’t want to participate? 5. What sort of a leader do your people feel that you are? Are you satisfied? 6. How do you get people who do not want to work together to establish a common approach to a problem? 7. If you do not have much time and they hold seriously different views, what would be your approach? 8. How would you describe your basic leadership style? Give specific examples of how you practice this. 9. Do you feel you work more effectively on a one to one basis or in a group situation? 10. Have you ever led a task force or committee or any group who doesn’t report to you, but from whom you have to get work? How did you do it? What were the satisfactions and disappointments? How would you handle the job differently? ORAL PRESENTATION SKILLS 1. Have you ever done any public or group speaking in school? Recently? Why? How did it go? 2. Have you made any individual presentations recently? How did you prepare? WRITTEN COMMUNICATION SKILLS 1. Would you rather write an essay or give a verbal report? Why? 2. What kind of writing have you done? 3. What is the extent of your participation in major reports that have to be written? FLEXIBILITY 1. What was the most important idea or suggestion you received recently from your employees? What happened as a result? 21 2. What do you think about the continuous changes in company operating policies and procedures? 3. What was the most significant change made in your company in the last six months which directly affected you and how successfully do you think you implemented this change? STRESS TOLERANCE 1. Do you feel pressure in your job or at school? Tell me about it. 2. What has been the highest pressure situation you have been under in recent years? How did you cope with it? STABILITY AND MATURITY 1. Describe your most significant success and failure in the last two years. 2. What do you like to do best? 3. What do you like to do least? 4. What in your last review did you supervisor suggest needed improvement? 5. What have you done about it? INTERST IN SELF DEVELOPMENT 1. What has been the most important person or event in your own self-development? 2. How much of your education did you earn? 3. What kind of books and other publications do you read? 4. Have you taken a management development course? 1. 22