Human rights and access to justice Maurits Barendrecht TISCO (Tilburg Institute for Interdisciplinary Studies of Civil Law and Conflict Resolution Systems) www.uvt.nl/tisco Microjustice Initiative www.microjustice.org and www.microjustice.net (Beta wiki best practices) j.m.barendrecht@uvt.nl Property Grabbing • Mostly women after death of husband • Forced eviction, collection of bank accounts, pensions, etc. • Backgrounds – Scarcity of good land/poverty – Aids – Men seen as sole property owners • Source: Township Blues, Legal needs of individuals in Ndirande, Blantyre, Malawi, Mirjam Vossen en Michel Knapen Justice needs individuals • • • Protection against violence and appropriation Protection of specific investments in long term relationships – Family, work, housing/land use, business – In transitions Redress for complaints about quality – Goods, services, government services Source: survey of legal needs studies, see Barendrecht, Kamminga & Verdonshot 2008 Basic human rights, property rights Women rights, labor rights, socio-economic rights Access to justice • Shopping for justice: – Friends, relatives, uncles (ankhoswe), chief, police, lawyers, courts • Sometimes successful, often not, or unfair outcomes • For the poor: little/no help from formal system (police, courts, lawyers) Source: Legal needs studies all over the world Bottom up access to justice = 1. Understanding this process 2. Designing ways to improve it Barendrecht, Understanding the Market for Justice, 2009, see www.ssrn.com Facilitadores Judiciales Rurales Bottom up realization of human rights • Best practices – Example: Growing justice in rural communities in Latin America: Facilitadores Rurales Judiciales • Informed by good theories of access to justice – Legal empowerment and Microjustice • How to evaluate the level of access and measure progress (measuring costs of access to justice, quality of procedures and quality of outcomes)? Best practices Facilitadores Judiciales … • Invitation to mediate • Discussing possible consequences of behavior in domestic violence cases • Implementing equal treatment in every day life • Making judges visible in community • One page written settlement in book facilitator … informed by good theory? Access = law of procedure + lawyers + courts + police? Dispute system design Negotiation theory Conflict theory Legal procedure Economics of settlements Bargaining theory Socio-legal research 5 step model of system Barendrecht, M. (2008). In Search of Microjustice: Five Basic Elements of a Dispute System. SSRN. Access to Justice Task Description Basic theoretical approach 1. Meet Centralized forum for information processing in which both parties participate Communication and negotiation Make costs and benefits of participation for defendant higher than costs and benefits of fighting, appropriation, or avoiding Support integrative negotiation (interest based) 3. Share Distributing value fairly Supply information about fair shares (sharing rules, objective criteria) 4. Decide Decision making procedure Make option of a neutral decision available (at low cost) 5. Stabilize Transparency and compliance Supply tools to make arrangements explicit; Make costs and benefits of compliance higher than those of non-compliance 2. Talk Capabilities to go through these steps “The economic lives of the poor”, living on less than 2$ person/day (E.Duflo c.s. 2007): • 7-8 members family; 3 adults • 2/3 income spent on food • if they have land, around 1 hectare, uncertain status • unhealthy • 50% children goes to school, but bad service • several sources of income: small business, day labor, migrant labor, farming • social network is insurance • saving possible, but very hard • income fluctuates UN Commission for Legal Empowerment of the Poor • World leaders co-chaired by Madeleine Albright and Hernando de Soto • Highligts Report 2008 – Creation of wealth and development rest upon legal protections, norms, and contracts governing business, labour, tradable assets, and associations. – 4 Billion excluded from formal legal system Microjustice Challenge • Best practices that make justice affordable and sustainable (around 100 times cheaper) • For each of 5 necessary and sufficient steps 1. Meet: create reasons to participate in cooperative process 2. Talk: provide interest based (problem-solving) negotiations 3. Share: provide criteria for solving distributive issues 4. Decide: provide the option of a (low cost) neutral decision 5. Stabilize: provide means to make future arrangements explicit (registrations, contracts) and enforcement (Ury, Brett and Goldberg 1993; Bordone 2008; Bingham 2008; Barendrecht 2009) Strategy Microjustice Look in the following directions: • Self help > negotiation techniques? • Low cost (paid) services by local labor > paralegals > ?? • Neutrality > informal justice systems? • Providing information > education about rights? • Using internet and mobile phones > ?? • Economies of scale across borders > ?? – Problems are similar; solutions may be different • Focus on 3-5 most urgent justice needs > HR?? • Experimenting and learning – ILA Microjustice4all Boliva Peru (identity documents/ – www.microjustice.org and www.microjustice.net (Beta of wiki) Microjustice: Systematic Innovation Process Combining best practices and interdisciplinary research: 1. Meet: create reasons to participate in cooperative process • Invitation to mediate 2. Talk: provide interest based (problem-solving) negotiations • Discussing possible consequences of behavior in domestic violence cases 3. Share: provide criteria for solving distributive issues • Implementing equal treatment in every day life 4. Decide: provide the option of a neutral decision • Making judges visible in community 5. Stabilize: provide means to make future arrangements explicit (registrations, contracts) and enforcement • One page written settlement in book facilitator Current research projects and deliverables • Microjustice Facilitator Toolbox (City of the Hague and Ministry Economic Affairs) – Best practices > tools neutral justice facilitator; tested in 6 countries/locations (probably Oxfam Novib legal aid projects) • Microjustice Sharing Rules (under consideration by same sponsors) – Process for bottom up codification of fair solutions to justice problems of everyday life; ‘going rates of justice’ transparent on website (10 urgent justice needs in 6 countries) • Measuring Access2Justice (Hiil; EU subsidy) – Measuring instrument for costs (3 dimensions), procedural justice (3 dimensions), outcome justice (4 dimensions) Employment Litigation Bulgaria Monetary costs 5 4.78 Functionality Outcome Opportunity costs 4 4.70 3.14 3 Transparency Outcome 2.98 Intangible costs 1.92 2 1 2.50 2.04 Quality of the Outcome 2.85 3.45 Restorative Justice 2.72 Informational Justice Procedural Justice Interpersonal Justice ID Documents Bolivia Monetary 5 5 4.69 4 Informational 4.37 Opportunity 3 2.58 2.75 3 1 Interpersonal 3.09 Administrative Review NL Monetary costs 4.78 4 3 2.04 4.70 Opportunity costs 2 1 2.72 1.92 Intangible costs 2.50 2.85 Interpersonal Justice 2.77 Interpersonal 3.75 Justice Procedural Justice Quality of Outcome 3.89 Intangible costs Informational Justice 3.22 Intangible 5 4.51 Opportunity costs 2 2.15 2.38 4.50 4 Quality of Outcome 2 1 Informational Justice Consumer Disputes NL Monetary costs Procedural Justice Procedural Justice Employment Litigation Bulgaria Monetary costs 5 4.78 Functionality Opportunity costs Outcome 4 4.70 3.14 3 Transparency 2.98 Intangible costs 1.92 2 Outcome Quality of the Outcome 2.04 1 2.50 2.85 Restorative 3.45 Justice Procedural Justice 2.72 Interpersonal Justice Informational Justice 17 Challenges for research • • • • • • • • What are most urgent justice needs? What explains them? Do they match HR and underlying normative assumptions? Which capabilities do people have to satisfy needs/implement HR? What are best practices for satisfying specific justice needs/HR? – Domestic violence, property grabbing, child support Test the five step model empirically To what extent can legal services/informal processes satisfy justice needs/implement HR? Where does “the market for justice” fail (transaction costs analysis)? Which justice policies support/hinder bottom up justice? How to measure progress in satisfying justice needs/HR?