Happy Turkey Day, Issue #5 -2015 – MAY First Coast Administrative Professionals P. O. Box 19931 Jacksonville, FL 32246 www.fcapjax.com Presidential Perspective Inside this issue: From the Desk of the President 1 30th Anniversary Admin Professional Day Event ! About FCAP! 2-10 11-12 New Members / Announcements/Teams 13 Accessorizing with Scarves and Jewelry 14 Keyboard Shortcuts 15-16 8 Things Every Admin. Professionals Needs To Do by December 31st 17 “Who am I?” - Terri Nearmyer 18 50 / 50 Winners and Birthdays 19 Meetings & Events 20 Official Education Partner This year’s APD Luncheon was a blast! It was by far FCAP’s finest hour to date. Yes, a lot of work occurred behind the scenes; and yes, we were tired to the bone but we pulled it off and that’s all that matters. It was perceived as a very relaxed, informal gathering of professionals and exhibitors. There was good energy and many opportunities for networking and to shop a little. Exhibitors on hand were stellar again this year – if you needed it we had it! Merchants represented the legal industry, hearing aids, radio, hospitality, promotional items, banking, home goods, catering, cruising, jewelry and beauty. Our bags were full with freebies and our stomachs left wanting more after sampling Jason’s Deli and Edible Arrangements tasty tidbits. Our keynote speaker was Jan Spence; a petite 5’2” lady who once played on a women’s professional football team. Growing up in an athletic family led her to want to play sports and football was the chosen one. It was 1994, the year the Jacksonville Jaguars expansion team was announced that she played her heart out and her team went on to win the AFC Championship. Her mantra, “It’s Game Day” was a big hit. A special thanks for all of the volunteers for this event – including those who participated in the Saturday work session and the day of the event – Julie Smith, Shirley Durrant, Denise Pusateri, Adrianne Colyer, Denise Brzozowski, Felisha Miller, Jan MacLean, Jay Goff, Josie Vasay, Lakisha Jackson, Linda Cason, Linda Johnson, Linda Montonera, Liz Gant, Lori Switzer, Maria Moral and her daughter, Tammy Moore, Terri Nearmyer, Christy Bennett and Winona Goff. You ROCK! In addition to all of this, FCAP member donated baskets were a featured hit. UNFCE ran their own voting poll on Facebook and Josie Vasay’s Sandals/Sand/Summer basket won UNF’s People’s Choice award! She was very surprised to win the $20 cash prize! (The baskets were such a hit that UNFCE has requested we do them again next year!) We’re going to take a few days to catch up on things and then we’ll be right back in the planning stages for our next fun filled event. Look for more information inside on the upcoming Accessorizing with Scarves and Jewelry on May 30th. The process for nominating officers for the 2016 year will also kick off in the next few months so be thinking about a position you might be interested in and help lead the association in attaining future goals! Regards, Robin Robin Henderson, CAP-OM 2014-2015 President Help US Celebrate 30 Years with UNF for this Event!! The Lunch and Learn was a tremendous success, with 300+ folks in attendance! Seating was at capacity but there were smiles all throughout the day. All in all, it was a very successful event! Check out the following pages to see snapshots of exhibitors, Administrative Professional of the Year and Executive of the Year award winners, along with door prize giveaways and the two grand prize drawings! Be sure to mark your calendars for the 2016 event – scheduled for Wednesday, April 27, 2016! Remember award nominations are being accepted all throughout basket the upcoming year. Don’t wait until the last minute to nominate your favorite administrative professional or executive for 2016! SPONSORED BY: 2 YOU WON’T WANT TO MISS IT NEXT YEAR!! PHOTO BOOTH WAS A HOOT!! 3 ADMINISTRATIVE PROFESSIONAL OF THE YEAR 2015! Shirley Durrant nominated Tammy Moore!! I nominate Tammy Moore for Administrative Professional of the Year – 2015. I met Tammy in 2013 in an IAAP, International Association of Administrative Professionals, chapter and we are both in FCAP, First Coast Administrative Professionals. She has been an active member of both entities, attending meetings that offer educational benefits. She also has membership in Women’s Home and Foreign Mission Society, National Association of Professional Women and serves on the board of the Friendship Community Church. She has been a volunteer on the feeding team at I.M. Sulzbacher Center for the Homeless since the center opened 20 years ago. She has been instrumental in her company being involved with the Sulzbacher Center and they now help out twice a year. Because of her involvement, her company also supports The Bridge of NE Florida and Angelwood, both non-profit organizations. And in fact, she is the reason her company helps with St. Jude Children’s Hospital and Angel Aid, along with the New Orleans and Mobile branches of Seaonus. Mrs. Moore, Executive Assistant, has been an employee of Seaonus for thirteen years. The CEO of Diversified Port Holding, the parent company of Seaonus, states that she is friendly and approachable with all personnel and consistently demonstrates a willingness to help in any area; she provides support with a positive and willing attitude and a high level of professionalism. He further states that Tammy is always value conscious, using good judgment regarding all office activities. She demonstrates a genuine concern for her team members; she volunteers where needed and makes suggestions that promote efficiency. Mrs. Moore is a positive image to all their customers. Tammy displays excellent decision making skills in that she identifies and understands issues, problems, and opportunities. She understands and supports safety initiatives and monitors working conditions per the CEO’s evaluations, and he states she is a great team member to work with. Be thinking of WHO YOU may wish to nominate for 2016! Remember, you may now submit your nominations at any time during the year!! 4 EXECUTIVE OF THE YEAR 2015!! Leslie Hodge nominated Karen Gallagher!! It is my pleasure to have the opportunity to nominate Ms. Karen Gallagher for the Executive of the Year. Karen Gallagher is the Vice President of Human Resources and Learning for Brooks Rehabilitation. Although I have only been in this position as Executive Assistant for eight months, Karen’s support and trust in my abilities empowers me with confidence knowing that she values my role and input as an intricate part of the team. Karen has made it a priority to work with all the Admins within our system. Specifically, she has charged us with organizing monthly meetings to help with our development as Admin Assistants. For example, we plan on having tutorial style meetings, that could be on a subject that we may not all be familiar with but could be valuable to our daily tasks. These monthly meetings will keep us connected throughout the system and helps promote teamwork among the admins despite being in various settings and locations. To further enhance my personal/professional growth, Karen also encourages me to take advantage of any conferences, trainings, webinars and outside organizational participation which would be supported financially by Brooks. Karen’s dedication to the Brooks Mission, Vision and Values is inspiring. She is a leader to be admired and demonstrates our values: Accountability, Compassion, Continuous Learning, Innovation, Integrity, Service and Teamwork. To quote, a member of the Human Resources team, “I think Karen exemplifies the Brooks value of Continuous Learning, whether it is herself or the people that report to her. She encourages everyone to continue expanding their knowledge and expertise.” Be thinking of WHO YOU may wish to nominate for 2016! Remember, you may now submit your nominations at any time during the year!! 5 WOW – IF you missed it – You missed a LOT!! Our Guest Speaker – Jan Spence really got the crowd up and on their feet!! We learned the “Women’s Football Team” Fierce Growl!! 6 ADMINSTRATIVE PROFESSIONAL’S DAY EVENT Thank you again to those who contributed 26 wonderful door prizes! FCAP BASKET WINNERS HONORED! We had 22 members who provided 26 gift baskets! Shirley Durrant, Julie Smith, Robin Henderson, Denise Pusateri, Cathy Kilpatrick, Tammy Moore, Jan MacLean, Sue Hermiston, Linda Johnson, Liz Gant, Winona Goff, Adrianne Colyer, Lori Switzer, Terri Nearmyer, Linda Montonera, Carmen Simkanich, Denise Brzozowski, Christy Bennett, Jay Goff, Kinita King, Josie Vasay and Deb Davis!! THANK YOU ALL! Tim Giles of UNFCE attended our April 23rd membership meeting to present the awards to the Basket Theme Contest winners. He explained his team put all the baskets out on tables and asked staff to come by and rate each basket from 1 to 5; with 5 being the highest rating. NO names were available to them for the judging purposes! They were not only blown away by the creativity but all said it was EXTREMELY hard to choose!! The following were the award winners . 1st Place: 2nd Place: 3rd Place” Honorable Mention: Honorable Mention: D’Stressing Therapeutically Movie Mania Survival Kit Until Payday My Gardening Fun Gardening Guru Robin Henderson Terri Nearmyer Denise Brzozowski Denise Pusateri Cathy Kilpatrick Congratulations again to our winners! Surprise Announcement! UNF put all the FCAP baskets on their Facebook page & asked their viewers to vote – the ‘People’s Choice” winner was Josie Vasay! She was awarded a cash prize at the event. 7 SO MUCH TO DO – EXHIBITOR BOOTHS – PHOTO BOOTH!! 21 Exhibitor Booths were enjoyed by all!! Adsum Law BBVA/Compass Clear Ear Hearing Solutions Edible Arrangements First Coast Admin. Professionals Holiday Inn-Baymeadows Jason’s Deli Mary Kay Moe’s Southwest Grill Pampered Chef Premier Jewelry Promo Depot Scentsy Seventh Wonder Spa Silpada Jewelry Total Travel Tupperware UNF Continuing Ed Webster University Youthful Medical Spa WEJZ 96.1 8 WOW – IF you missed it – You missed a LOT!! 9 OUR TWO GRAND PRIZE WINNERS!! Very Excited!! Fantastic executive chair – compliments of Staples!! Arthur Crofton of 96.1 had the winner test drive it! 43” HD LED Smart TV – compliments of Amelia Consulting LLC!! Tim Giles of UNFCE ‘offered to carry it out for her” – SURE!! 10 About FCAP! Core Mission The mission of the First Coast Administrative Professionals (FCAP) is to be the premier association in Northeast Florida dedicated to furthering the administrative profession. We are committed to providing opportunities for office personnel to develop and grow through education, professional development, leadership and networking. Core Purpose Provide a platform for administrative professionals to develop and grow through education, professional development, leadership opportunities, and networking to address the changing roles and ever increasing responsibilities. Core Values Commitment: Development and enhancement of education goals through learning in all areas of opportunity. Communication: Providing a clear, concise message at all times. All members will be heard. Excellence: High quality resources and opportunities provided to support member growth. Teamwork: Supportive of other’s efforts both professionally and personally. Every person is a valued member. Tradition: We are proud of our profession. We learn from our past, but we are not bound to it. The future is an open slate. . Here’s why we think becoming a member of First Coast Administrative Professionals is the right thing to do for your career! 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Grow your Calendar Management abilities Improve Your Communication Skills, both Written and Verbal Learn how to manage difficult people Master those software skills Access to Monthly Newsletters – which includes Tips & Tricks Numerous Leadership Opportunities Boost Self-Confidence and Self-Esteem Extend your fundraising talents Participate in teambuilding Align yourself with a mentor and build relationships Network with local administrative professionals from companies such as JPMorgan Chase, Brooks Rehabilitation, Interline, Baptist Medical Center, Florida Blue, City of Jacksonville, and many, many others Have access to education discounts to offered through University of North Florida’s Continuing Education Department 11 About FCAP! Executive & Administrative Assistant/Secretary Office Manager Receptionists Analyst/Program Manager Office clerks Project Coordinator Customer Service Representatives Student Retiree ...just to name a few Anyone who desires to continue to learn and move forward in their career. Network, expand your contact base and grow! Do you have to be employed to join FCAP? NO – what better way to network and ‘find a new position’ than to belong to a professional organization and learn about new opportunities! The annual dues are $75 plus a one-time $5 processing fee = $80. Renewal dates for 2016 will be based on your ‘join’ date in 2015 and only $75! Visit our website: www.fcapjax.com – register online @ http://www.fcapjax.com/FCAP_Membership _Application.pdf Then you’ll definitely want to know about the EXTENSION to FCAP’s New Member Incentive Program! Each member that sponsors a guest who joins* FCAP will receive $10 CASH! to be awarded the month after the guest becomes a member. PLUS You will automatically be entered into the quarterly drawing for $25 cash! One entry for each new member sponsored during April - July. Drawing to be held at August 20, 2015 Meeting. The more new members sponsored, the greater your chance of winning! *FCAP new member means dues must be paid in full to qualify. 12 New Members Sponsorship Program and Announcements Don’t forget these important dates!! New FCAP Members!! Ellie Holman Sue Kluszewski Lori Washington • • • • Aug 8 – Networking Luncheon – TBD Sep 26 – Alhambra - “9 to 5” Musical Dec 12 – Alhambra - “Christmas Carole“ Remember to bring guest(s) and sponsor new members for CASH awards at meetings! Team Attendance Contest Standings as of 4/16/15 1st place as of the April meeting – BUT the Motivators are on their heels!! Make sure you’re at the next meeting so your attendance can help your team win this phase of the contest. Press Forward Anissa Baker Cathy Kilpatrick, Capt. Daphne Colbert Felicia Miller Georgia McGlendon Lori Switzer Mary Gillette Shirley Durrant Sue Hermiston Tammy Moore Lori Washington Sub-Total: 11 Optimistics Adrianne Colyer, Capt. Caroline Fleet Christina Bennett Denis Pusateri Jay Goff Kelly Holland Kelly Rigdon Kinita King Lana Milesevic Maria Moral Sue Kluszewski Sub-Total: 11 Motivators Brenda Minier Deb Davis Debbie Latek Denise Brzozowski Karen Folco Lakisha Jackson Linda Montonera Robin Henderson Terri Nearmyer, Capt. Winona Goff Ellie Holman Sub-Total: 11 Magnificents Carmen Simkanich Jan MacLean Jodi Tygrest Josie Vasay Judy DiGerogio Julie Smith Linda Cason Linda Johnson, Capt. Liz Gant Sarah Schultz Sub-Total: 10 In July we will announce the Phase 1 winner! That TEAM will be awarded the equivalent of $10 per team member to use for their TEAM celebration! 13 * NETWORKING /FUNDRAISING EVENT ** 1st Place: $50 Cash 14 Keyboard Shortcuts: Word, Excel, Outlook 15 Keyboard Shortcuts: Word, Excel, Outlook - Continued 16 8 Things Every Administrative Professional Needs to do by December 31st! DUE DATE: May 31 Project: Join the ranks of the ‘Hi!’ people Enough walking down the hallway and averting the gaze of people you don’t know well. You want to be remembered and respected around the office? Say hello to everyone you pass, from the CEO to the cleaning staff. Doing it every day might mean a difficult personality change, but picking at least one day in particular and going from 9 to 5 on a ‘hello spree’ is within everyone’s reach. DUE DATE: June 30 Project: Seize the Ultimate Commodity That would be time, of course. Co-workers who have slighted you in the past keep taking more and more from you when you gossip, complain, or just privately obsess about them. Make a goal this month to let it all go and move on! DUE DATE: July 31 Project: Offer Your Services Where They’re Not Expected Who in the office have you never helped with a project? The next time you speak with them, ask what they’re working on and offer to help if needed. They’ll be impressed with your friendliness and dedication, and new doors just may open! DUE DATE: August 31 Project: Nail that Elevator Speech Write a seven second job description for yourself and memorize it. Make it impressive, something you can really sell to others, no matter what you do and no matter who asks the question. DUE DATE: September 30 Project: Take the no-negativity challenge That’s right, for one day you don’t get even the slightest margin for error on this task. If you don’t have something nice to say, keep it inside till the clock strikes midnight, and then remind yourself: This is how really happy people operate all the time! DUE DATE: October 31 Project: Buy the most valuable paperweight a person can get Go out and get yourself a dictionary – no, not the online version! A real book that sits on your desk at arm’s length is a constant visual reminder to grab it and look up a word you’ve just heard and should probably know. You’ll forget about that word in seconds unless the dictionary is at the ready. DUE DATE: November 30 Project: Make your commute into a classroom You’ve listened to your entire music library 500 times, so this is the month you download an audiobook about a project about a subject that might help you on the job. It doesn’t have to be anything too jobspecific; there are thousands of fascinating books about the world of business itself and how we live in it that have much to teach. DUE DATE: December 31 Project: Reach out to someone who’s been laid off Everyone knows somebody who got cut off from the job unexpectedly. You don’t have to offer any specific help or suggestions to a laid-off employee, just check in and ask how they’re doing. And don’t let the fact that you haven’t spoken in months dissuade you from being the kind person who doesn’t stop liking a co-worker just because the cubicle is not empty. 17 Who am I?? Terri Nearmyer Director of Sales, Holiday Inn When asked the following questions, Terri responded: It’s been said that perseverance and hard work bring success. Do you believe this? Why? I do believe whole-heartedly that success is derived from persevering and working hard. I believe that a work ethic is a skill learned early in life, whether from necessity or from being reared in the fashion that one accomplishes things when working hard for something. From household chores as a youngster to starting your first job when legally able to do so, it brings monetary satisfaction along with gaining responsibility as a young adult (whether one is aware or not). By persevering and not letting a “no” or various challenges get in one’s way, the outcome is bound to be positive. For example, pursuing a new job-it’s a numbers’ game and one is surely bound to succeed if they persevere (be consistent). If you could take a day off from work, what would you do first? Why? The first thing I do when taking a day off from work is I try to sleep in as long as possible and make no obligations to anything or anyone. I do this as it is my only “me” time and believe our body, mental and physical, needs refueling. Heck, staying in my pajamas all day would be ideal! Tell us a time when you had to go above and beyond to get a job done. A recent example of going above and beyond to get a job done is receiving a frantic phone call at 6:15 in the morning from our front desk at the hotel as the temporary line cook was a “no-show” and breakfast needed to be served within the half hour for our in-house guests. I was in the hotel within 20 minutes and was able to assist in the kitchen, with our limited management staff, a product for our guests as they came down to eat in our restaurant. In that I am in a sales role at our hotel, not in operations, this exemplified my stepping out of my work responsibilities to help the team and in turn, providing a superior dining experience for our guest. 18 $1 per ticket OR $5 for SIX tickets All members and guests are welcome to participate in our monthly 50/50 program: Purchase one ticket for $1 or purchase 6 tickets for only $5! Winner of the drawing gets to take home HALF THE CASH! 50/50 winners and amounts..... Below are some of our lucky winners: 2014: June July August September October November Denise Brzozowski Winona Goff Denise Brzozowski Kinita King Terri Nearmyer Linda Montonera $19.00 $18.00 $15.00 $23.00 $14.00 $22.50 January February March April Sue Hermiston Tammy Moore Maria Moral Denise Brzozowski $19.50 $26.50 $23.00 $22.00 2015: Happy Birthday! MAY Brenda Minier 5/4 Josie Vasay 5/7 Linda Johnson 5/22 Carmen Simkanich 5/24 “ It’s extremely important to look at both what we know from a research perspective and what we get from the field and from people in practice” Howard Spivak 19 UPCOMING MEETINGS & EVENTS DATE May 21, 2015 5:30 pm – 7:30 pm SATURDAY, May 30 Fundraiser for FCAP! MEETING / EVENT st May Member Meeting – Brooks Rehabilitation, 1 Floor Topic: Social Media I-Cloud Speaker: Pamela Ramsey June 4, 2015 Accessorizing with Jewelry & Scarves by Dana Stroud of Premier Jewelry Home of: Julie Smith, 10715 Spurs Ct., Jacksonville, FL 32257 10:00 – 11:30 a.m. RSVP requested! – see flyer in newsletter!!! Board of Directors Meeting 5:30 pm – 7:30 pm Brooks Rehabilitation, 4 Floor Executive Conference Room June 18, 2015 June Member Meeting- Brooks Rehabilitation, 1 Floor 5:30 pm – 7:30 pm th st Topic: Organizational Skills/Processes Speaker: Sheila Green Thursday, July 2 Board of Directors Meeting 5:30 pm – 7:30 pm Brooks, 4 floor executive conference room Saturday, May 2nd Belk’s Special Charity Sale! 6:00 am – 10:00 am More details to come – save the date! Thursday, July 16 July Member Meeting - Brooks Rehabilitation, 1st floor assembly 5:30 pm – 7:30 pm Topic: Communicating with People Thursday, August 6 Board of Directors Meeting 5:30 pm – 7:30 pm Brooks, 4 floor executive conference room Saturday, August 8 FCAP Network Luncheon – more details to come – keep date open! th Speaker: Wilbur Pike th 10:00 am – 2:00 pm Thursday, August 20 August Member Meeting – Brooks Rehabilitation, 1st floor assembly 5:30 pm – 7:30 pm Topic: Professional Networking Thursday, September 3 Board of Directors Meeting 5:30 pm – 7:30 pm Brooks, 4 floor executive conference room Thursday, September 17 September Member Meeting – Brooks Rehabilitation, 1st floor assembly 5:30 pm – 7:30 pm Topic: Overcoming Outlook Boundaries Saturday, September 26 FCAP Alhambra fundraiser – join us to see 9 to 5 Evening – timing TBA More details to come once finalized Thursday, October 1 Board of Directors Meeting 5:30 pm – 7:30 pm Brooks, 4 floor executive conference room Thursday, October 15 October Member Meeting – Brooks Rehabilitation, 1st floor assembly 5:30 pm – 7:30 pm Topic: Improving Time Management Skills Speaker: TBD Thursday, November 5 Thursday, November 19 Board of Directors Meeting Brooks, 4th floor executive conference room November Member Meeting – Brooks Rehabilitation, 1st floor assembly 5:30 pm – 7:30 pm Topic: Ace the Annual Performance Review Speaker: Wilbur Pike Saturday, November 14 Komfort for Kids Craft day @ Brooks – for the Peds Dept. children Timing TBD More details to come – save the date! Thursday, December 3 5:30 pm – 7:30 pm Thursday, December 10 5:30 pm – 7:30 pm Saturday, December 12 Evening – timing TBA Board of Directors Meeting Brooks, 4th floor executive conference room December Holiday Meeting– Location TBD FCAP Alhambra fundraiser – join us to see The Christmas Carole 5:30 pm – 7:30 pm Board of Directors Meetings Speaker: Judy DiGeorgio th Speaker: TBD th More details to come once finalized Member Meetings Events and Activities 20