CANADA BORDER
SERVICES AGENCY
April 2004
PAGE 1
Presentation Outline
Introduction
What We Do
Strategic Agenda
Operational Challenges
Conclusion
PAGE 2
INTRODUCTION
PAGE 3
Canada Border Services Agency – Speech From the Throne

There is no role more fundamental than the protection of its citizens.

That is why the Government established the Department of Public Safety and
Emergency Preparedness, appointed a National Security Advisor to the Prime
Minister, established the Cabinet Committee on Security, Public Health and
Emergencies, and the new Canada Border Services Agency.
PAGE 4
Canada Border Services Agency – Speech From the Throne

The Government will develop, with its domestic partners, Canada’s first
national security policy which will serve as a blueprint for effectively securing
Canada in a way that strengthens the open nature of our society.

Building on the successes of the Smart Border initiative, the Government will
engage with the United States to further strengthen North American security
while facilitating the flow of commerce and travellers.
PAGE 5
Department of Public Safety and Emergency Preparedness

The creation of the department of PSEP will
enable a truly integrated response to all
manner of emergencies and threats to our
security, whether they be be health-related,
natural disasters or from terrorists

It brings together, in one place, the core
functions of:

National security and intelligence

Policing and enforcement

Corrections and crime prevention

Border services

Emergency preparedness
PAGE 6
Benefits of Integration and Consolidation

Restructuring of government is not a change
in commitment; renewed focus simply
means working smarter to protect public
health and safety while enabling the efficient
movement of goods and people across our
borders

Inter-agency cooperation will help achieve
the proper balance between facilitation and
enforcement

Harmonizing procedures will reduce
duplication; resulting increased efficiencies
will benefit government, business and
individual Canadians
PAGE 7
Benefits – Providing an Integrated Response
Minister for Public Safety and Emergency Preparedness Canada
Royal
Canadian
Mounted
Police
Canadian
Security
Intelligence
Service
Canada
Border
Services
Agency
Correctional
Service of
Canada
National
Parole
Board
WILL INTEGRATE
Customs
program
Immigration
Intelligence and
Enforcement
Import inspection
at ports of entry
(CCRA)
(CIC)
(CFIA)
PAGE 8
Canada
Firearms
Centre
Canada Border Services Agency – Key Customs Activities

Ensure commercial goods, travellers and
conveyances crossing the border comply
with Canadian laws

Identify and interdict high risk individuals
and goods

Work with law enforcement agencies to
maintain border integrity and ensure
national security

Support trade negotiations

Conduct compliance audit reviews

Carry out dumping and subsidy
investigations

Act on behalf of other federal departments
at the border
PAGE 9
Canada Border Services Agency – Key Immigration Activities

Identify and interdict high-risk individuals
overseas before they arrive in Canada. In 2002,
68% of attempted illegal entries by air (over
6,000 persons) were stopped before they got to
Canada

Immigration intelligence screens immigrants,
refugees, and visitors entering or remaining in
Canada. In 2003, over 23,000 background
checks were conducted on visitor applications
abroad, and on 1,200 immigrant applications

Investigate, arrest, detain and remove people
who are in violation of Canada’s immigration
laws, in particular, criminals and individuals
who pose security threats
PAGE 10
Canada Border Services Agency – Key CFIA Activities

Ensure food safety and plant and animal
health by identifying and interdicting high
risk regulated commodities at airports,
land ports and seaports

Responsible for the enforcement of 13
federal acts and regulations

Tightening security and preparing for
emergencies
PAGE 11
Two Sides of the Same Coin
Facilitation
Two sides of
the same coin
Facilitation and
Uphold Canadian values
of respect for privacy
and human rights
enforcement are not
mutually exclusive,
but essential and
interdependent
PAGE 12
Enforcement
Maintain vigilance in
securing our border
points of entry and in
addressing threats to
public health and safety
Customs Border Services Agency – June 1, 2004
Minister of Public Safety and Emergency Preparedness
The Honourable Anne McLellan
President (Alain Jolicoeur) / Executive Vice-President (Denis Lefebvre)
Program
Corporate
VP Admissibility
VP Enforcement
VP Strategy and Coordination
VP Innovation and Technology
VP Operations
VP Human Resources
VP Controllership
PAGE 13
Legal Council
WHAT WE DO
PAGE 14
Canada Border Services Agency – Highlights
CBSA consolidates key functions previously
spread among CCRA, CIC, and CFIA

1,369 service points across Canada and 38
locations abroad

Serves 170,000 commercial importers (40,000
releases daily) and over 98 million travellers
(300,000 travellers daily) each year

Two billion dollars in two-way trade crosses
the Canada-U.S. border every single day

Kept $501 million worth of narcotics off the
streets annually

Last year, 104 missing children were recovered

$60M in contraband detection technology

Year to date, there have been 1,279 currency
seizures representing more than $36 million

Over 6,400 inadmissible persons intercepted
overseas (2003)

8,609 removals from Canada (2003)
PAGE 15
Canada
Inland Activities
Customs & Immigration Intelligence,
Customs Investigations and
Immigration Enforcement
Anti-Dumping
Customs post-release & verification
Secondary Immigration
(CIC)
Border
patrol
(RCMP)
Appeals
Canada/
US
IBETS
Customs, Primary and
Secondary
Primary Immigration
Primary Agricultural /
Food Requirements
Inspection
Canada / USA Border
USA
Inland Activities
Secondary Immigration
(CBP)
Customs & Immigration Intelligence,
Customs Investigations and Immigration
Enforcement
Border patrol (CBP)
Common to CBSA and CBP
Anti-Dumping
Other Canadian Agencies
Customs post-release & verification
Legend
Unique to CBP
Unique to CBSA
Appeals
Other DHS Bureau
Other USA Agency
PAGE 16
Canada Border Services Agency – Functions
Port Operations
Trade
Enforcement
Innovation Management
Intelligence
International
PAGE 17
WHAT WE DO
Port Operations
PAGE 18
Port Operations Activities
PORT OPERATIONS

Secure Canada’s borders against threats to
the health, safety and security of Canadians,
and to Canada’s environmental, trade and
economic interests

Facilitate the entry into Canada of legitimate
goods and travellers while ensuring that risks
to security are identified and prevented

Prevent the illegal entry of high risk persons
into Canada – our intervention at the border
helps fight international terrorism, people
smuggling, the trafficking of women and
children, and illegal immigration

Play a vital role in protecting the food supply
and public health, by ensuring that imported
agricultural goods meet Canada’s quality
standards
PAGE 19
Border Service Locations
We operate in a real-time environment, providing
service at air, sea, and land border points – 24
hours a day, 7 days a week at some of our
busiest locations
There are 1,369 service locations
across Canada including:
Small Vessel Marina Reporting Sites
Commercial Vessel Reporting Stations
Airports
Land Border Offices
Warehouses
Alternative Service Sites
Inland Offices
Immigration Service Points
Other
Rail Sites
Ferry Terminals
Airports which Process Cargo
Cruise Ship Offices
Locations serviced by an Acting
Customs & Excise Enforcement Officer
Postal Processing Plants
Airports used for Military Clearances
Casual Refund Centres
473
222
198
119
115
71
62
37
Immigration
Service
Points - 37
Inland
Other - 72
Offices
62
Alternate
Service
Sites
71
Small Vessel
Marina
Reporting Sites
Warehouses - 115
473
Land Border
Offices - 119
Airports
198
22
11
9
8
8
5
5
4
PAGE 20
Commercial
Vessel
Reporting
Sites - 222
Port Operations at a Glance – Annual Results
VOLUMETRICS
TRAVELLER DISTRIBUTION BY MODE
Travellers entering Canada
98 million
Highways Travellers
77 million
Percentage processed within
wait time service standard (10
minutes Monday-Thursday, 20
minutes Friday-Sunday
Air Travellers
Percentage processed within 20
minute wait time target
Other Travellers
Other – 3%
Air
18%
93%
Highway
79%
18 million
89 %
3 million
TRAVELLER DISTRIBUTION BY STATUS
Commercial releases
per year
11 million
Courier Shipments
24 million
Import Duties Collected
$3.3 billion
GST Collected
$22 billion
Value of drugs kept off the
street
Commercial Importers
Missing children recovered
Returning
Residents
47%
$501 million
170,000
104
PAGE 21
Visitors
53%
Detector Dogs for CBSA
DETECTOR DOG TEAMS
Detector dog and handler teams
across Canada
Drugs,
firearms,
currency
Plants &
food
Pacific
11
3
Prairie
6
1
10
5
Windsor / St. Clair, Fort Erie
6
-
Northern Ontario
3
1
Québec
7
4
Atlantic
5
1
48
15
Greater Toronto Area
Total
63 teams in total
Between January 2000 and December 2003 dog teams have
uncovered over $670 million worth of drugs and firearms
resulting in over 2,500 seizures
PAGE 22
WHAT WE DO
Trade
PAGE 23
Verification Process
Compliance with
health, safety, and
security
requirements
must be checked
as travellers
and / or goods
enter Canada
CANADIAN
BORDER
VERIFICATION
UPON ENTRY
Compliance with
trade requirements
can be verified
later, based on
importer’s records
(e.g. tariff
classification, rates
of duty, valuation)
PAGE 24
Clients may
dispute
Customs
decisions
VERIFICATION
AFTER RELEASE
via redress
Annual Trade Results – Fiscal Year 2002 / 2003
Value of imports
$348 billion
Gross import duties
collected
$3.3 billion
GST collected
$22 billion
Duties and taxes relieved
$2 billion
Customs redress disputes
(Adjudications and Trade)
completed
Over 8,000
PAGE 25
WHAT WE DO
Enforcement
PAGE 26
Key Enforcement Programs
Marine Program
ENFORCEMENT
Airport Program
Cross Border Currency
Missing Children
Recovered Stolen Property and Vehicles
Firearms Program
Hearings
Detentions
Removals
Management of Detector Dogs Program
Control of International Garbage Disposal
Investigations
Officer Powers
PAGE 27
Detection Technologies Acquired or In Process of Being Acquired
ENFORCEMENT
Pallet VACIS
Radiation Portal Detectors
Radiation Carborne Detectors
Chemical and Biological Agent Detectors
COMET Tool Trucks
Remote Operated Vehicles (ROV’s)
Explosive Detection Ionscans
Mobile X-Ray Vans for Airports
Stationary Baggage X-ray systems
Rollin X-ray Systems - New design to replace retired units
PAGE 28
Enforcement Programs – Annual Results
INVESTIGATIONS
Customs related investigations
in 2002/03
REMOVAL OF INDIVIDUALS FROM CANADA
Removal orders issued
annually
1,960
Amount seized for Customs
related infractions
$29.5 million
Food related investigations
2002/03
347
Interceptions of prohibited
commodities
57,200
Immigration investigations
29,731
11,509
Detention reviews conducted
11,282
Escorted removals
1,471
Removals from Canada in 2003
8,609
Criminals removed
1,496
HEARINGS
DETENTIONS
Persons detained annually for
Immigration infractions
44,373
Admissibility Hearings
concluded
2,561
Appeals concluded
4,171
PROSECUTIONS
PAGE 29
Number of prosecutions
86
Number of offense convictions
93
WHAT WE DO
Intelligence
PAGE 30
CBSA Intelligence Function
INTELLIGENCE

Identifies people or goods posing a threat to
the health and safety of Canadians so
legitimate cross-border traffic can flow freely

A focal point for interoperability and
information sharing with CBSA’s partners
and for promoting intelligence-based
enforcement

Involved in the planning, collection,
analysis, and dissemination of intelligence
regarding threats to CBSA programs

Composed of Migration Integrity Officers
abroad, NHQ intelligence units, and regional
intelligence units in Canada
PAGE 31
CBSA Intelligence Function
INTELLIGENCE
 Strategic
 Tactical
Intelligence
Intelligence
 Intelligence
Coordination
 International
Network –
Pushing the Borders Out
PAGE 32
CBSA Intelligence Function
INTELLIGENCE
 National
Risk Assessment
Centre (NRAC)
 Interoperability
 Counter
Terrorism and Counter
Proliferation
 Emergency
PAGE 33
Preparedness
CBSA Intelligence Function
INTELLIGENCE
 Intelligence
Partnerships –
Domestic
 Intelligence
Partnerships –
International
PAGE 34
WHAT WE DO
Innovation
Management
PAGE 35
Constantly Evolving, at a Rapid Pace
INNOVATION
MANAGEMENT

The border is dynamic, we must
continuously change and adapt

Over the last 20 years, we have made a
huge investment in reengineering how
we do business

$770 million in funding for our change
agenda, from 2000 - 2009

We have developed a tremendous capacity
to build new border programs and
systems
PAGE 36
An Ambitious Change Agenda
INNOVATION
MANAGEMENT

The Canada-U.S. Smart Border
Declaration is a key driver in the CBSA’s
change agenda

CBSA is responsible for 11 of the 32
Smart Border Action Plan initiatives
PAGE 37
Some of Our Major Projects
INNOVATION
MANAGEMENT

CBSA is responsible for 11 of the 32 Smart
Border Action Plan Initiatives:

Alternate Inspection Services ( NEXUS)

Joint Passenger Analysis Units (JPAUs)

Marine Benchmarking Study

Immigration Officers Overseas / Migration
Integrity Officers (MIOs)

Harmonized Commercial Processing (FAST,
ACI)

Clearance Away From the Border

Joint Facilities

Customs Data

In-transit Container Targeting at Seaports

Removal of Deportees

API / PNR
PAGE 38
WHAT WE DO
International
PAGE 39
International Relations – Overview
INTERNATIONAL
Managing a border in this century is an
international affair.
CBSA is a major player in a vast international
network:

Smart Border Action
Plan with the U.S.

U.N. High Commission
for Refugees

Bilateral and
multilateral trade
agreements


World Customs
Organization
International Air
Transport Association /
International Civil
Aviation Organization

Asia Pacific Economic
Cooperation
World Trade
Organization

International
Organization on
Migration
North American Plant
Protection Association

Immigration Fraud
Conference
G8

Interpol International
Conference on
Fraudulent Documents



PAGE 40
STRATEGIC
AGENDA
PAGE 41
Strategic Agenda – Commitment to Enhanced Security & an Open Border
Protecting the Integrity of Canada’s Borders
The CBSA identifies people and goods which pose a
threat to Canadians’ health and safety so legitimate
cross-border traffic can flow freely
Risk Management Business
CBSA is in the risk management business.
PAGE 42
Strategic Agenda – Commitment to Enhanced Security & an Open Border
Pushing the Borders Out
The CBSA will manage risks away from our border, not
only to protect Canadians but also to enhance trade.
Smarter Border Management
The CBSA is instituting new joint measures with its US
partners to improve the effectiveness of its border services.
PAGE 43
Strategic Agenda – Commitment to Enhanced Security & an Open Border
Building Capacity for Flexible & Integrated Responses
Within PSEP

Promote integrated responses to policy, program, and
corporate issues within portfolio

Identify best practices across the public safety
community, and provide effective and timely direction
to a variety of agencies
Enhanced Inter-operability and Information Sharing

Ability to share intelligence and information across
organizational lines will be a key component of the
Department’s activities

Develop common approaches to risk management, to
information systems, and to the development of
knowledge regarding public safety issues
PAGE 44
Strategic Agenda – Commitment to Enhanced Security & an Open Border
Expanded Partnerships

Responsible for improving the coordination of federal,
provincial, and municipal responses to public safety
threats and emergencies

Work closely with a wide range of federal partners

Strengthen relations and dialogue with our clients to
better meet their evolving needs
Single Window

CBSA is uniquely positioned to integrate the border
management function of 16 federal departments and
agencies, and 7 provinces.
PAGE 45
Strategic Agenda – Commitment to Enhanced Security & an Open Border
Improved Community and Stakeholder Involvement
The new Department will work in close collaboration with
business, labour, advocacy groups, and other important
stakeholders across Canada
Stronger Infrastructure
Canada’s border infrastructure is critical to the success
of our economy.
PAGE 46
Strategic Agenda – Commitment to Enhanced Security & an Open Border
Facilitating International Trade

Enhance trade and promote Canada and Canadian
business competitiveness
International Scope

Managing a border in this century is an international
affair
PAGE 47
Priorities for Action
Maintain current service standards
Build a new Agency fully capable of
meeting the challenges of the future
Strengthen security by building on our
partnerships with other key players
Ensure we are better connected, within
government and internationally
Strengthen our partnerships with the
private sector
PAGE 48
Conclusion

Our approach to creating a more secure
border to facilitate trade and ensure free
movement of legitimate travellers and cargo
will continue to evolve as we harness the
power of technology, new partnerships and
new programs to meet emerging challenges

Much effort is required to address the
relentless pressures confronting our
economy and society – from new strategies
by terrorists to destabilize the western
world, to threats to our food supply that
can cripple our economy
PAGE 49
Conclusion

The CBSA is the logical next step in this
evolutionary process of strengthening our
border – continuing work initiated and
ensuring improved outcomes by providing
more permanency and integration

To ensure we get it right, we will need to
work closely with our stakeholders and
important partners
PAGE 50