CHAPTER-ONE

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CHAPTER ONE
"Focusing on the poor and ignoring the system of power, privilege, and profit which makes them poor, is a little like blaming the corpse for the
murder"
Michael Parenti (in Eitzen and Baca-Zinn, 2000)
I.
Some Initial Observation
Definitions
social issues
Social issues are political debates involving moral judgments about how people should live.
social movement
Social movements are an organized effort to encourage or discourage some dimension of social change.
social policy
Social policy is a formal strategy to shape some aspect of social life.
social problems
Social problems are societal induced conditions that harms any segment of the population. Social problems are also related to acts and
conditions that violate the norms and values found in society.
A.
Current Issues
Immigration and the browning of America (Eitzen et al. 3-6:2009)
The graying of America
The inequality gap (both domestically and internationally)
The plight of the poor
Globalization and the transformation of the economy
Environmental change
An increasingly dangerous world (Terrorism, Iran, Iraq, nuclear proliferation)
B.
Review of General Theory
1.
Functionalist Theory
Understanding society from a functionalist perspective is to visualize society as a system where all the parts act together even though each part
may be doing different things. Associated with the system is structure. In society, institutions, such as family, education, and religion are the
parts of the social system. They are structures in society that social activity is organized around. The overall goal of the various structures (parts)
is to maintain order in society. The structures in society promote integration, stability, consensus, and balance in society.
2.
Conflict Theory
Conflict theory is a theoretical framework which sees society as divided by inequality and conflict. Conflict theorists see society less as a
cohesive system and more an arena of conflict and power struggles. Instead of people working together to further the goals of the "social
system," people are seen achieving their will at the expense of others.
3.
Symbolic Interactionist Theory
Symbolic Interactionist theory is a theoretical framework that sees society as the product of individuals interacting with one another. The scope
of investigation for these sociologists is very small. Interaction is generally face-to-face and addresses "everyday" activities. They are interested
in the way individuals act toward, respond to, and influence one another in society. These kinds of sociologists are not interested in nation-states.
They don't consider social institutions like the economy or government. Interactionists prefer to explore the interaction of individuals or groups
of individuals. Each communication produces new perspectives, expectations, and boundaries that individuals use to assure continual interactions
in the future. Society occurs as a result of interaction between individuals and small groups of individuals.
C.
History of Social Problems Theory
1.
The Medical Model
Eitzen et al. (2009: 6-7) contends that early sociologists replied on the medical model to understand society. The medical model argues that
there are "universal criteria for normality" and tended to assume that social problems were linked to "bad people." They were viewed as
"abnormal because of mental deficiency, mental disorder, lack or education, or incomplete socialization.
These pathologies were a problem because they threatened to disrupt the moral order (Eitzen et al. 2009:7).
2.
Absolutist Approach to Understanding Social Problems
In the 1920s and 1930's, using a variation on the above perspective, some sociologists focused on condition in society that fostered social
problems. They investigated the process of migration, urbanization, and industrialization (Eitzen et al. 2009:7). They looked for "pockets of
social disorganization" (e.g., areas of the city that have high rates of in and out migration also have high rates of crime).
3.
Modern Studies of Deviance
In the recent past, sociologists have returned to "the study of problem individuals" (Eitzen et al. 2009:7). Eitzen et al (2009) point out two
variations in the study of modern deviance.
a.
Merton - Social Strain Theory
Society provides goals and means to achieve those goals. Deviance occurs when there people recognize the goals, but don't have sufficient
means to achieve those goals.
b.
Labeling Theory
Others explore the role of society in "creating and sustaining deviance through labeling those people viewed as abnormal. Social reactions are
viewed as the key in determining what a social problem is and who is deviant" (Eitzen et al. 2009:7).
4.The Subjective Nature of Social Problems
Some argue that what is considered a social problems is dependent on time and audience (Eitzen et al. 2009:8). Unemployment is not a problem
for everyone. Nor is racism and sexism. Pollution is not viewed the same by everyone.
Social Problems or Social Issues?
This perspective explores how "phenomena comes to be defined as a social problem" (Eitzen et al. 2009:8). Who influences those decisions?
II.
Toward A Definition of Social Problems
A.
Objective Reality to Social Problems
Eitzen et al. (2009:8) argue that some social conditions are detrimental in any situation. In this sense, they have an objective character. There
are conditions in society such as poverty, racism, sexism that cause material or psychological suffering for parts of the population. They prevent
members of society from developing and using their full potential. This sort of suffering exists regardless of personal or cultural opinion. Those
conditions are, therefore, social problems in any social setting.
1.
Subjectivity
A problem with this is that subjectivity is ever-present. The process of choosing a social condition to study in the first place is subjective.
2.
Bias
Bias is a preference or an inclination for something. Bias can inhibit impartial judgment. Realizing that we have biases is important. We have
feelings and values. Such feelings and values determine what we study. However, once we have acknowledged our biases, we cannot only report
facts that we discover that support our point of view.
B.
All Social Research is Political
Regarding the study of anything social, the research is either going to look at the characteristics of the individual or the social system within
which a "problem" occurs.
One approach accepts the definition of deviance and the other "undermines" that accepted definition.
Both approaches are political, "yet there is a tendency to label as political only the research that challenges the system" (Eitzen et al. 2009:9).
When research does point to systemic issues that harm the position of the poor, often the charge of Bias is raised.
We hear the charge of bias when "research gives credence in any serious way, to the perspective of subordinate groups in some hierarchical
relationship" (Eitzen, 1986:7).
Seeing bias on these terms is peculiar because "it is easily ascertained that many more studies are biased in the direction of the interests of
responsible officials than the other way around.
We must not automatically accept only those definitions that define social problems from the point of view of those in power.
C.
Official Definitions of Social Problems
Eitzen et al. (2009:9) warns against accepting definitions of social problems provided by those in power. "The powerful can define social reality
in a way that manipulates public opinion."
In the old south, slavery was not considered a problem, but slave revolts were.
In Salem, the persecution of witches was not a social problem, but witches were.
In the South prior to the Civil Rights era, Jim Crow laws were not a problem, but Rosa Parks was a problem when she wanted to sit down on a
bus in Montgomery, ALA.
D. Public Opinion and the Media.
The mass-media is a primary source that defines social problems for many of us.
1.The Powerful Control the Media
Powerful interests control the mass media and, therefore, control public opinion. Often "relevant issues" are defined by those who wield power
through the mass media.
The powerful, through the mass media, can set the agenda.
2.Conditions that Affect the Powerless are Ignored
The media may overlook conditions that are detrimental to the relatively powerless segments of society.
Attention is diverted to specific social instances and away from the cause of many social problems. There is a tendency to focus on the
characteristics of individuals. As Skolnick and Currie notes: "conventional social problem writing invariable returns to the symptoms of social
ills rather than to the source" of those ills (Eitzen, 2000:7).
It diverts attention from problems with the existing social order (see Eitzen, 2000:7). By focusing on those who deviate, it often overlooks the
role of society's powerful.
We study the criminal instead of the law or the prison system that tends to perpetuate crime.
We scrutinize the mentally ill rather than the quality of life or social programs that initially bring on a mental breakdown. We don't study the
role of social institutions that ultimately fail to accept responsibility by pushing the insane onto the street (deinstitutionalization) to "save the
budget."
We explore the culture of the poor rather than characteristics of the rich.
We investigate the pathologies of students and their families rather than the inadequacies of higher education.
We study the characteristics and consequences of poverty rather than the social structure that creates conditions that allow problems like poverty
to exist.
III. Types of Social Problems
A.
Norm Violations
Norm violations assume that a standard of behavior exists.
People who study norm violations are interested in society's failures like the criminal, the mentally ill, or the school dropout.
Eitzen et al. (2009:10) contend, however, that norm violations are symptoms of social problems rather that the problem itself. Deviants, for
example, are victims who should not be blamed entirely.
People who look for norm violations do not realize that the system in which they live should be blamed as well.
B.
Social Conditions
Eitzen et al. (2009: 11) suggest that a second type of social problem involves conditions that cause psychic and material suffering for some
category of people. The focus is on how society operates and who benefits and who doesn't benefit under existing social arrangements. "What is
the bias of the system?"
How are society's rewards distributed?
Do some categories of people suffer due to the way schools are organized
Are some groups of people put at a disadvantage because of the manner juries are selected?
Do some categories suffer because of the way health care is delivered?
Eitzen et al. (2009:12) cites Maslow when describing the basic needs of human beings. There is a need for:
shelter
sustenance
security
group support
esteem
respect
and self-actualization (the need for creative and constructive involvement in productive, significant activity)
When these needs are not met, individuals will be hostile toward society and its norms (Eitzen et al. 2009:12). The frustration will be expressed
in:
withdrawal
alcohol and other drugs
the violence of crime
terrorism
aggression
As people withdraw from the system that fails to meet their needs, they will be defined by that society as "bad people, but this is so because they
live in bad societies" (Eitzen et al. 2009:12).
1.
Institutionalized Deviance
Often, when one attempts to understand deviance, they will look at characteristics of the individual to explain deviance. Eitzen et al. (2009:12)
suggests that the source of deviance is found within the social structure. Society plays a role in creating and sustaining deviance by labeling
those viewed as abnormal.
Institutional deviance is a term Eitzen (2009:12) uses to describe a situation when the institutions of society serves a selected few people who are
generally powerful.
Institutional deviance exists when society and its formal organizations are not meeting the needs of individuals.
IV.
Sociological Imagination
The sociological imagination refers to the ability to see the relationship between individual experiences and the larger society (Kendall, 1998:7).
As opposed to looking at isolated events (like slavery or drug abuse) by themselves, the student of social problems is encouraged to look at social
problems in relation to other aspects of society like the economy, culture or religion.
According to Mills (in Eitzen et al, 2009:14) "the task of sociology is to realize that individual circumstances are inextricably linked to the
structure of society."
To paraphrase C. Wright Mills (1959), people do not usually define their personal problems in terms of historical change and institutional
contradictions. People do not usually think of the connection between the patterns of their own lives and the course of world history.
People live out biographies in the context of world events that are in turn determined by historically specified conditions. Both the lives of
individuals and the course of world history is understood simultaneously.
The sociological imagination is stimulated by a willingness to view the social world from the perspective of others.
It involves moving from thinking about the individual and his problems and focusing on social, economic, and historical circumstances that
produce the problem
The Cause of Homelessness: Individual pathology or public policy
The sociological imagination requires a detachment from the taken-for-granted assumptions about social life.
V. Social Structure As The Basic Unit of Analysis
A.
Person-Blame Approach
People generally understand social problems as some sort of pathology experienced by individuals. This approaches to understanding social
problems is what Eitzen calls the person-blame approach.
This approach tends to assume that universal norms exist. Behavior is deviant depending on how much it strays from these norms.
Most people define a social problem as behavior that deviates from the norms and standards of society.
The system is not only taken for granted; it has, for most people, an aura of sacredness because of traditions and customs they associate with the
system.
From the person-blame approach, those who deviate are seen as the source of trouble. The obvious question observers ask is, why do these
people deviate from norms? Because most people view themselves as law abiding, they feel those who deviate do so because of some kind of
unusual circumstances: accidents, illness, personal defect, character flaw, or maladjustment. For example, a person-blamer might argue that a
poor person is poor because he or she is not bright enough to succeed. In other words, the deviant is the cause of his or her own problem.
The following are examples of perspectives that replay on person-blame approaches.
1.
Cultural Deprivation
Eitzen et al. (2009:16) contends that people who blame the victim often cite cultural deprivation as the "cause" of social problems. Culture is
seen as the "cause" of the problem. In other words, people who blame the victims see the culture of the group with the problem as inferior and
deficient when compared to the culture of the dominant group in society.
For example, kids who don't do well is school have parents who don't speak proper English or who are uneducated.
2.
Recidivism
How successful are Prisons in rehabilitating criminals? Not VERY! Three-fourths of the released criminals are re-arrested within four years.
Recidivism refers to ex-offenders who are arrested for another criminal offense once they have been released from jail .
Why are recidivism rates so high? The person-blame approach might argue that the fault lies in the characteristics of the individual. Maybe they
are greedy. Perhaps they have higher than usual levels of aggression. Person-blamers may also point out the ex-criminals lack of social controls
(in Eitzen et al. 2009:16).
3.
Social Darwinism
The discoveries of Charles Darwin had a profound impact on other branches of scientific inquiry. Charles Darwin, of course, is famous for his
Theory of Evolution. In the world of biology the species most fit survived while those less fit eventually became extinct.
Social Darwinism is a distorted view of Darwin's theory. Many social scientists, most notably Herbert Spencer, attempted to apply the logic of
Charles Darwin to the social world. The essence of the social Darwinist perspective is that races or cultures, who occupied a "superior position"
in the social world, deserved that position because they were the most socially fit (Eitzen et al. 2009:18).
According to Spencer "the poor are poor because they are unfit." The poor are poor because they do not have the intellectual ability to be
wealthy.
Spencer argued that "poverty is nature's way of 'excreting ... unhealthy, imbecile, slow, vacillating, faithless members' of society in order to make
room for the fit" (Eitzen and Baca-Zinn, 1994:170).
Social Darwinists, therefore, oppose social programs because, they argue, social programs perpetuate the existence of the unfit group who would
probably disappear in the absence of social welfare.
B.
The Consequence of Blaming the Individual
1.
Person-Blame Distracts Attention Away from Institutions
When one uses only the person blame approach, it frees the government, the economy, and the educational system (among other institutions)
from blame. The person blame approach ignores the strains that are caused by inequalities within the system.
2.
Person-Blame Makes it More Difficult to Institute Systemic Change
By excluding the existing order from blame it makes it that much harder to initiate change in economic, social, or political institutions. By
replying on a personal-blame approach, societal conditions such as norms that are racist, sexist, or homophobic go unchallenged.
3.
Person-Blame Allows the Powerful to Control Dissidents
Blaming the individual allows the government to "control" dissidents more easily. Deviants are sent to prisons or hospitals for rehabilitation.
Such an approach directs attention away from the system.
It eliminates the individual under consideration.
Replying on a personal-blame approach legitimizes social programs aimed at individuals. It encourages treatment of the individual in terms of
counseling, behavior modification, or psychotherapy.
4.
Person-Blame Reinforces Stereotypes
Person blame also has the potential to reinforce stereotypes. (e.g., the poor are poor because they are lazy.)
The person-blame approach tends to support the Social Darwinist position that people are placed in the system according to their ability or
inability.
C.
The System-Blame Approach
This course often advocates a system-blame approach.
System-blamers argue that societal conditions are the primary source of social problems.
System-blamers suggest that the key to understanding social problems is understanding the distribution of power in society.
Example: Student Failures -- System-blamers argue that student failure in school is linked to the failure of the education system to meet the
needs of the students.
Solutions to social problems are going to involve manipulating those structures which generate the problems.
Example: Crime - The solution to crime might involve the establishment of education programs in prisons in order to improve literacy rates of
those who are incarcerated.
D.
Problems with The System-blame Approach
1.
Sometimes Individuals are the Problem
Blaming the system also presents problems for social scientists as well. Ultimately the system is made up of people. Society results from the
interaction of individuals. Individuals are sometimes aggressive, means, and nasty (Eitzen, 2000:14). Systemic explanations for social problems
is only part of the truth. The system-blame approach may, therefore, absolve individuals from responsibility for their actions.
Example:
When a robber breaks into your house, damn the problems with the system. You have problems with that particular individual.
2.
System-Blame: A Dogmatic Approach?
Blaming the system is only part of the truth. Blaming the system tends to assume a very rigid dogmatic approach to the understanding of society.
It tends to present a picture that people have no free will (Eitzen, 2000:15).
E.
Why I Use the System-Blame Approach?
I tend to use the system-blame approach for a couple of reasons.
Since most people tend to blame individuals, we need a balance.
Sociology is concerned with societal issues and society's institutional framework is responsible for creating many social problems.
Since institutions are human creations, we should change them when they no longer serve the will of the people. Democratic conceptions of
society have always held that institutions exist to serve people, not vice versa. Institutions, therefore, are to be accountable to the people whose
lives they affect. When an institution, any institution, even the most "socially valued" -- is found to conflict with human needs, democratic
thought holds that it ought to be changed or abolished (in Eitzen, 2000: 15-16). Accepting the system-blame approach is a necessary
precondition to restructuring society along more human needs.
VI. The Scientific Method
The scientific method is a systematic, organized series of steps that ensures maximum objectivity and consistency in researching a problem
(Schaefer and Lamm, 1992:35). The following are some components of the scientific method.
A.
Test Ideas
Don't take assumptions for granted. Don't rely on common sense. Don't rely on traditional authority figures.
B.
Evidence must Be Observable
Evidence should be observable because other Sociologists might want to perform the same study in order to verify or refute findings.
C.
Describe How Evidence is Gathered
Any study of society should specify the methods the researcher used to obtain his or her information, the setting (where the researcher conducted
the study), and the population (whom they studied). This is done so that other social scientists may test your findings. Social scientists are
cautious in accepting the findings of other. Studies are often replicated to verify findings of initial studies.
D.
Theory
A theory is a set of ideas [generalizations] supported by facts. Theories try to make sense out of those facts. Social scientists seldom accept
theories as laws. Often they are not considered totally true. Furthermore, the subjects they attempt to explain (i.e., people and social institutions)
are variable. Gergen (1982:12) in D'Andrade (p 27) states:
"It may be ventured that with all its attempts to emulate natural science inquiry, the past century of sociobehavioral research and theory has
failed to yield a principle as reliable as Archimedes principle of hydrostatics or Galileo's Law of uniformly accelerated motion."
E.
Hypothesis
Because theories are general ideas, social scientists do not test them directly. A hypothesis is a speculative (or tentative) statement that predicts
the relationship between two or more variables. It is, in essence, an educated guess. It specifies what the researcher expects to find. To be
considered meaningful, a hypothesis must be testable; that is, capable of being evaluated (Schaefer & Lamm, 1992: 38).
VII.
Basic Statistical Concepts
A.
Measures of Central Tendency: Mean, Median, and Mode
1.
Mean
The mean, or average, is a number calculated by adding a series of values and then dividing by the number of values. For example, to find the
mean of the numbers 5, 19, and 27, we add them and divide by the number of values (3). The mean would then be 17 (Schaefer & Lamm, 1992:
36).
2.
Median
The median is the midpoint or number that divides a series of values (which are ranked in ascending or descending order) (Schaefer & Lamm,
1992: 36).
B.
Rates & Percentages
A percentage is a portion based on 100. Use of percentages allows one to compare groups of different sizes.
Example: Comparing Populations of Different Sizes
If we are comparing contributors to a town's Baptist and Roman Catholic churches, the absolute numbers of contributors could be misleading if
there were many more Baptists than Catholics living in the town. With percentages, we can obtain a more meaningful comparison, showing the
proportion of persons in each group who contribute to their respective churches (Schaefer & Lamm, 1992: 36).
C.
Target Populations and Samples
The target population refers to everyone in a group that is studies. For example, if one wants to know how people will vote in an election, the
target population is everyone who is eligible to vote. How can a researcher study a population as large as that of the United States? The answer
is that one cannot study entire populations. Large populations are simply too big. The researcher, therefore, needs to look at a small subset of the
population. We call this subset a sample. The trick is to make sure that your sample closely parallels the characteristics of the larger population.
1.
Random Sample
Henslin (1999:126) contends that a random sample is one in which everyone in a population has the same chance of being included in a study. A
random sample is necessary if one is going to attempt to generalize the findings in a study to the larger population.
D.
Variables
A hypothesis poses a relationship between two or more aspects of social relationships. These aspects are called variables. A variable is a
measurable trait or characteristic that is subject to change under different conditions. Income, gender, occupation, and religion are variables.
Variables may be independent or dependent.
1.
Independent Variables
Independent variables in a hypothesis are those that influence or cause changes in another variable. In other words, an independent variable is
something that is chosen by the researcher to cause a change in another variable.
2.
Dependent Variables
The dependent variables are those variables are believed to be influenced by the independent variable (Schaefer & Lamm, 1992:38).
Example: Independent and Dependent Variables
Higher levels of education produce greater earnings. Education is the independent variable (it causes the change in income levels). Income level
is the dependent variable. The income an individual earns "depends" or is determined by the influence of education.
E.
Correlation
A correlation exists when a change in one variable coincides with a change in another variable. The fact that a correlation exists means that the
two variables are associated statistically with one another. However, the mere fact that associations exist, does not necessarily mean that a
change in one variable causes a change in another variable. Correlations are an indication that causality may be present. They do not necessarily
indicate causation (Schaefer & Lamm, 1992: 38).
One of the most common research mistakes is to assume that a high correlation between two variables means that one variable (independent)
causes some change in another variable (dependent).
VIII.
Methods of Gathering Data
Weber suggested that sociology needs several methods of investigation. The following material provides various benefits and problems
associated with four methods of gathering data.
A.
Case Studies (field study)
1.
Description
Case studies (or field studies) explore social life in its natural setting, observing and interviewing people where they live, work, and play
(Kendall, 1998:25).
2. Advantages
Its advantages are that the researcher can study individuals in their natural setting (e.g., at home, at work, playing, etc.). Case studies provided
volumes of information such that at the end of the study the researcher has a thorough understanding of the individuals involved in the study.
3. Disadvantages
Drawbacks to the case study include the fact that social scientists cannot usually investigate many cases because of time constraints. Another
problem with the case study is that the results may not be generalizable to the population at large.
B. Participant Observation
1.
Description
Social scientists would use participant observation gain a close and intimate familiarity with a group of individuals and their practices.
Participant observation involves an intensive involvement with people in their natural environment, usually over an extended period of time.
Example: A researcher conducting research on the homeless would live among the homeless day and night, sleeping on the street or at a shelter,
and engaging in the same activities as the population he is studying. By doing so, the researcher would gather a broad understanding of the
homeless, their needs, and characteristics.
2. Advantages
Its advantages are that the researcher can study individuals in their natural setting (e.g., at home, at work, playing, etc.). Case studies provided
volumes of information such that at the end of the study the researcher has a thorough understanding of the individuals involved in the study.
3. Disadvantages
Drawbacks to the participant observation may be related to the fact that one does not merely observe. The researcher must find a role within the
group observed. Overt participant-observation, therefore, is limited to contexts where the community under study understands and permits it.
Participant observation is, therefore, restricted to the public events the observed group engages in. The researcher seldom is able to explore what
happens "behind the scenes" in the group under investigation.
C. The Survey (Interviews)
1.
Description
The researcher asks questions of the cases face to face or in a questionnaire.
2. Advantages
The advantages are that data collection is more systematic (you ask the same questions of every case).
Because it is systematic and generally more condensed, the researcher can investigate more cases. Survey research can, in fact, be applied to
several thousand (or million) cases. The U.S. Census begins as a survey of the population.
Findings may be generalizable to larger populations.
3. Disadvantages
When relying on a survey questionnaire, much information is lost. Facial expressions are not recorded. Environmental considerations are missed.
Furthermore, information can be lost because the interviewer failed to ask the right question.
D. Experiment
1.
Description
Kendall (1998:26) describes an experiment as a "carefully designed situation (often taking place in a laboratory) in which the researcher studies
the impact of certain factors on subjects' attitudes or behaviors."
2.
Advantages
The experiment offers a high degree of exactness because one can control everything in a laboratory setting.
Variables can be precisely studied. Natural science uses this approach most often. So does psychology.
It is easier to determine cause and effect relationships.
3. Disadvantages
One disadvantage with the experiment in studying social phenomena is that the environment is contrived. People do not normally carry out their
lives in a laboratory setting.
Ethical issues may also arise when performing experiments on people. The Nazi death-camp experiments represent extreme instances of ethical
violation. Even in ordinary university type experiments deception and misinformation are often employed. Many consider these ethical
violations.
E. Secondary Data Analysis (Existing data)
1.
Description
Existing data includes government records (census), personal documents, or mass communication (published books, the news, movies).
The Statistical Abstract of the United States is an excellent source of existing data.
2. Advantages
The advantages are that data are generally easy to obtain. They already exist and can be found in most university libraries.
Much existing data are also standardized. Standardization makes it easier to compare one set of data with another.
3. Disadvantages
One problem associated with existing data is that the researcher must use the format provided. For example, a researcher studying poverty would
be frustrated with the census before 1970 because there was no poverty rate in 1960 and before.
Bibliography
Eitzen, D. Stanley and Maxine Baca-Zinn
1986 Social Problems. (3rd Ed.) Boston: Allyn and Bacon.
1994 Social Problems. (6th Ed.) Boston: Allyn and Bacon.
2000 Social Problems. (8th Ed.) Boston: Allyn and Bacon.
2003 Social Problems. (9th Ed.) Boston: Allyn and Bacon.
Eitzen, D. Stanley, Maxine Baca-Zinn, and Kelly Eitzen Smith
2009 Social Problems. (11th Ed.) Boston: Allyn and Bacon.
Kendall, Diana
1998 Social Problems in a Diverse Society. Boston: Allyn and Bacon.
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