Indian Institute of Banking & Finance “Training for the Trainers” 4th International Training Programme for Trainers of Banks, Banking Institutes and Financial Institutions From 23rd to 28th February 2015 VENUE Indian Institute of Banking & Finance Leadership Centre Tower I, 3rd Floor, Commercial II, Kohinoor City, Off. L.B.S. Marg, Kirol Road, Kurla (W), Mumbai - 400 070 Website: www.iibf.org.in 1 ABOUT THE PROGRAMME: Today’s Banking has thrown up enormous opportunities and challenges. Banks , to be successful, need to have human resources with a cutting edge over competitors. This calls for effective training initiatives. Again, if training has to be effective, well groomed faculty members in various bank training establishments is imperative. This programme will impart the necessary set of training skills to banks’, banking institutes and financial institutions faculty, to enable them to be effective in their training function. The focus of the Programme is on Faculty Development, and aims to improve Presentation Skills, developing Comprehension, Conceptualization, Creativity and Conduct and Control over the class. Programme methodology: 1. Interactive Class room sessions 2. Group discussions 3. Practical sessions on designing a training programme, preparation of session plans, developing reading materials, power points and presentation skills 4. Discussions of group dynamics and 5. Soft skills including communication, motivation, empathy and leadership skills through class room sessions and videos Programme contents: Broadly, the Programme will cover the following modules: Learning Styles - VARK (Visual, Aural / Auditory, Read/Write, Kinesthetic), Self-assessment Effective communication as a primary tool for training Factors affecting training effectiveness - AURA (Attention, Understanding, Retention, Application) Developing exercises and games for training Designing of training sessions- Training Needs Analysis, setting objectives and detailed design Improving presentation skills Managing feedback Designing courses and course delivery Developing end of training test material and conduct of test Programme outcome: At the end of the programme, the participants will be able to: Work as a trainer in a banking institutions Identify the characteristics of an exceptional trainer. 2 Who Understand and identify different behavioral styles and adapt training as necessary. Participants will demonstrate their understanding of new material through completion of case studies. Describe a need analysis and why it is a necessary step in any training programme. Explain various methods for making lecture-based programs active. Develop strategies for handling disruptive participants. Point out the highlights and pitfalls of various visual aid options. Present information in a clear, concise, engaging manner. Develop EQ, Social intelligence skills Will Benefit: Faculty of Banks’ Training Centers, Banking Institutes, Financial Institutions Middle/Senior Management personnel identified as Faculty members or those who are interested in being a trainer in Banks/Banking institutes and FIs. Venue: Leadership Center, Indian Institute of Banking & Finance, 3rd Floor, Tower I, Commercial II, Kohinoor City, Off. LBS Marg, Kirol Road, Kurla (W), Mumbai – 400 070 Program Dates: 23rd to 28th February 2015 (both days inclusive) Program is Non Residential Participants Fee : Program Fee: Rs.25,000 plus Service Tax @ 12.36% per participant total Rs. 28,090/-. In case of TDS deduction, please send us TDS certificate. Mode of payment: Programme fees may be remitted to the credit of Institute’s account with SBI, details of which are given below: Name of the Bank branch: State Bank of India, Kurla (West). Account no: 10783154783 IFSC code: SBIN0001886 PAN (Permanent Income tax Account Number): AAATT3309D 3 Residential arrangements will be made on request at the following rates: The Institute has an arrangement with ‘Kohinoor Elite’ (a 3 star hotel within 5 minutes walking distance from the Institute) at an all inclusive price of Rs. 4500/per day plus taxes and Rs. 5500/- per day plus taxes. The rates are exclusive for IIBF trainees and include a) complimentary breakfast, lunch, evening tea and dinner. b)4 hours of free internet and laundry of 4 pieces of garments. Please send your nominations by 20th January 2015: For further details kindly contact : Dr. Rekha Rani Singh Joint Director: Mktg. & Admin. Email: rsingh@iibf.org.in, Tel: 91-022- 25040063 (D) Board No.: 91-022-25039746/9604/9907Ext: 154 Fax: 91-022-25037332 Or Mr. S. Venkatesh Director - Training Email: venkatesh@iibf.org.in , Tel: 91-022-25037119 (D); Board No.: 91-022-25039746/9604/9907 Ext: 160; Fax: 91-022-25037332 4 INDIAN INSTITUTE OF BANKING & FINANCE® Programme on Training the Trainers – Nomination Form ABOUT THE PARTICIPANT : Name : (Mr./Ms./Mrs.) ___________________________ Designation : _______________________ Bank/Organisation: ___________________________________________________________ Address : ____________________________________________________________________ City : ____________________________ Pin Code : ___________________________________ Phone : _____ - _______________ Fax : _____ - ________________________________ E-mail : ____________________________ Mobile : __________________________________ HOTEL RESERVATION DETAILS: Name as in Passport : ________________________ Date of arrival: ____________Single/Double Occupancy : __________________ Date of Departure : ______________Food Preference : Vegetarian/ Non-vegetarian ------------------------------------------ Signature of the Sponsor/Participant DETAILS OF NOMINATING AUTHORITY: Name : (Mr./Ms./Mrs.) ____________________________ Desig. : ---------------------------Bank/Organization: ____________________________________________________________ Address : _____________________________________________________________________ City : ____________________________ Pin Code : ----------------------------------Phone : _____ - _______________ Fax : _____ - _________________________ E-mail : ____________________________ Mobile : _____________________________ (NOTE: Use separate nomination form for each participant) Send to-rsingh@iibf.org.in 5 Time table for International Trainers’ Training Programme Day Sessions Subject Training methodology and tools 23.2.2015 09.30 hrs 10.00 to Registration of participants Inauguration and Introduction 10.30 hrs 10.30 to Exercise on 12.30 to Learning Styles – Different learning styles – VARK (Visual, Aural / Auditory, Read/Write, Kinesthetic) – Distinction between Androgogy and pedagogy Different methods of training – 13.30 hrs Lecture Method, Role play method, In presentations on basket exercises method – choosing appropriate How to choose the right method? Training Method – 12.15 hrs identification of learning style of self Group work and Subject :Training in SME financing – different learning outcomes for different target groups, 14.30 to Bank training is targeted on different Group work and 16.30 hrs classes of people. Interventions can be presentation on each classified as class room training, learning approach workshops, conferences, symposiums, Subject : Marketing and counseling, TTP, field visit, etc. customer care Choosing the right type of learning 16.30 to Planning for classes – Infrastructure, Lecture and power 17.30 hrs ambience, appropriate training support points systems play a crucial role in improving training effectiveness 24.2.2015 09.30 Training need assessment 11.15 hrs Interviewing of officials from an NGO and arriving at training needs 6 Subject : Financial Inclusion 11.30 to Training System design – Preparation of 3/5 days 12.45 hrs Design model consisting of Analysis, training programme Design, Development, Implementation design and Evaluation Groups to study Debt Recovery Agents training and BC/BF training and based on that develop and design training material for a topic 12.45 to Class room Management, trainee vis a Group exercise on 13.30 hrs vis faculty behavior – content development Taxonomy – Content development and and training notes for trainer effectiveness trainees from : junior management, middle management and senior management Subject : Retail banking Groups to study book and make presentations 14.30 to Structuring the feedback and Group work and 17.15 hrs evaluation reports presentations Pre dinner Presentations on content development and training notes 25.2.2015 9.30 to Organisational Development Lecture and power 10.45 hrs Interventions and training points 11.00 hrs Outbound programme onwards 26.2.2015 09.30 to 12.00 hrs Understanding, writing / developing a Group work on case case study and trainers notes for case study and discussions study 12.00 to Blended learning approach in training 7 Lecture, discussions and 13.30 hrs power points 14.30 to Using video presentation as a powerful Lecture , discussions 16.15 hrs training method and power points 16.15 to Use of games in training- theory and Lecture, discussions and 17.45 hrs practice – power points Games, energizers and team work Pre dinner Presentations on case study development 27.2.2015 09.30 to 11.15 hrs Use of technology in training – Lecture, discussions and E learning, Web based training, power points simulations, social networking sites 11.30 to Communication and listening skills for Role play on 13.30 hrs trainers Communication 14.30 to Participants’ Presentations for each To be evaluated for the 17.30 hrs person maximum 5 slides / 5 minutes purpose of course completion. 28.2.2015 09.30 to 11.15 hrs 11.30 to Participants’ Presentations (contd.) for each person maximum 5 slides / 5 To be evaluated for the minutes purpose of course Review of participants presentations completion. 13.30 hrs Feedback & valediction Daily feedback on the days’ sessions using emoticon displays on soft board Session Break Timings: Tea breaks 11.15 to 11.30 hrs Lunch Break 15.45 to 16.00 hrs 8 13.30 pm to 14.30 hrs 9 10