Overview and Outlook for the P-C Insurance Industry: Challenges & Opportunities for 2011 & Beyond Golden Gate RIMS Annual Bay Area Conference San Francisco, CA November 17, 2010 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance Information Institute 110 William Street New York, NY 10038 Tel: 212.346.5520 Cell: 917.453.1885 bobh@iii.org www.iii.org Presentation Outline Reasons for Optimism, Causes for Concern Insurance Industry Financial Overview & Outlook Profitability Premium Growth Capital & Capacity Underwriting Performance: Commercial Lines Financial/Investment Review & Outlook Financial Strength Overview Financial Services Reform: Impacts on the Insurance Industry Tort System Review: Overview and Causes for Concern Performance by Segment/Line Personal & Commercial Lines The Global Economic Storm: Financial Crisis & Recession Crisis-Driven Exposure Issues: Commercial Lines Exposure, Growth & Profitability Catastrophe Losses Q&A 2 Reasons for Optimism, Causes for Concern in the P/C Insurance Industry Economic Recovery in US is Self-Sustaining: No Double Dip Recession Pessimism “Bubble” Persists; Negative Economic News Amplified; Positive News is Discounted Financial market volatility will remain a reality Era of Mass P/C Insurance Exposure Destruction Has Ended But restoration of destroyed exposure will take 3+ years in US No Secondary Spike in Unemployment or Swoon in Payrolls/WC Exposure But job and wage growth remains sluggish Exposure Growth Beginning in 2nd Half 2010, Accelerate in 2011 Increase in Demand for Commercial Insurance is in its Earliest Stages and Will Accelerate in 2011 Includes workers comp, commercial auto, marine, many liability coverages, D&O Laggards: Property, inland marine, aviation Personal Lines: Auto leads, homeowners lags P/C Insurance Industry Will See Growth in 2011 for the First Time Since 2006 Investment Environment Is/Remains Much More Favorable Volatility, however, will persist and yields remain low Both are critical issues in long-tailed commercial lines like WC, Med Mal, D&O Source: Insurance Information Institute. 3 Reasons for Optimism, Causes for Concern in the P/C Insurance Industry P/C Insurance Industry Capacity as of 6/30/10 Is at Record Levels and Has Recovered 100%+ of the Capital Lost During the Financial Crisis As of 12/31/09 capacity was within 2% of pre-crisis high Record Capacity, Depressed Exposures Mean that Generally Soft Market Conditions Will Persist through 2010 and Potentially into 2011 There is No Catalyst for a Robust Hard Market at the Current Time High Global First Half 2010 CAT Losses Insufficient to Trigger Hard Market Localized insurance and reinsurance impacts are occurring, especially earthquake coverage in Latin/South America, Offshore Energy Markets, European Wind Cover Inflation Outlook for US and Major European Economies and Japan is Tame Will temper claims inflation Deflation is highly unlikely Financial Strength & Ratings of Global (Re)Insurance Industries Remained Strong Throughout the Financial Crisis in Sharp Contrast With Banks Insurers Avoided the Most Draconian Outcomes in Financial Services Reform Legislation Tort Environment in US is Beginning to Deteriorate; No Tort Reform in US Major Transformation of US Economy Underway with Major Opportunities for Insurers through 2020 in Health, Tech, Natural Resources, Ag., Energy Source: Insurance Information Institute. 4 11 Industries for the Next 10 Years: Insurance Solutions Needed Health Care Health Sciences Energy (Traditional) Alternative Energy Agriculture Natural Resources Environmental Technology (incl. Biotechnology) Light Manufacturing Export-Oriented Industries Shipping (Rail, Marine) 5 Profitability Historically Volatile 6 $65,777 $16,531 $3,043 $28,311 $44,155 $38,501 $30,029 $20,559 $20,598 $10,870 $3,046 $10,000 $19,316 $20,000 $5,840 $30,000 $14,178 $40,000 $21,865 $50,000 $30,773 $60,000 2005 ROE*= 9.6% 2006 ROE = 12.7% 2007 ROE = 10.9% 2008 ROE = 0.3% 2009 ROAS1 = 5.8% 2010:H1 ROAS = 6.3% P-C Industry 2010:H1 profits rose $10.6B from $6.0B in 2009:H1, due mainly to $2.2B in realized capital gains vs. -$11.1B in previous realized capital losses $36,819 $70,000 $24,404 $80,000 $62,496 P/C Net Income After Taxes 1991–2010:H1 ($ Millions) $0 -$10,000 -$6,970 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 * ROE figures are GAAP; 1Return on avg. surplus. Excluding Mortgage & Financial Guaranty insurers yields a 7.5% ROAS for 2010:H1 and 4.6% for 2009. 2009:H1 net income was $19.2 billion and $10.2 billion in 2008:H1 excluding M&FG. Sources: A.M. Best, ISO, Insurance Information Institute 09 10:H1 ROE: P/C vs. All Industries 1987–2009* (Percent) P/C Profitability Is Cyclical and Volatile 20% Katrina, Rita, Wilma 15% 10% Sept. 11 Hugo 5% 4 Hurricanes Lowest CAT Losses in 15 Years Andrew 0% Northridge Financial Crisis* -5% 87 88 89 90 91 92 93 94 95 96 97 US P/C Insurers * Excludes Mortgage & Financial Guarantee in 2008 and 2009. Sources: ISO, Fortune; Insurance Information Institute. 98 99 00 01 02 03 04 05 06 07 08 09 All US Industries 8 A 100 Combined Ratio Isn’t What It Once Was: 90-95 Is Where It’s At Now A combined ratio of about 100 generated a 7% ROE in 2009, 10% in 2005 and 16% in 1979 Combined Ratio / ROE 110 105 15.9% 14.3% 100.6 100 100.1 97.5 100.7 12.7% 15% 101.0 99.5 100.1 7.3% 7.5% 12% 9.6% 95 18% 92.6 9% 8.9% 6% 90 4.4% 85 3% 0% 80 1978 1979 2003 2005 Combined Ratio 2006 2008* 2009* 2010:H1* ROE* Combined Ratios Must Be Lower in Today’s Depressed Investment Environment to Generate Risk Appropriate ROEs * 2009 and 2010:Q1 figures are return on average statutory surplus. 2008, 2009 and 2010:H1figures exclude mortgage and financial guaranty insurers Source: Insurance Information Institute from A.M. Best and ISO data. Return of Net Worth: 10-Year Average, 1999-2008*: All Lines Top 25 States 25 10.8 10.8 10.7 10.6 10.4 10.2 9.9 9.8 9.7 9.4 MA NM NH VA CO WA SC SD KS OR 8.5 10.9 NC NE 11.1 ID 8.6 11.1 CT NJ 11.2 IA 8.9 11.4 VT 10 MD 11.8 RI 12.9 WY 12.4 13.2 AK 15 14.2 20.1 15.6 Pecent change (%) 20 Hawaii had the highest RNW in the US form 1999-2008 UT ME DC 0 HI 5 *Latest available. Source: 2009 NAIC Report on Profitability. 12 Return of Net Worth: 10-Year Average, 1999-2008: All Lines 3.5 3.6 4.1 3.2 0 Mississippi and Louisiana were the least profitable states from 1999-2008 due to Hurricanes Katrina and Rita -5 -13.8 LA ND AL TX DE NY NV OK KY TN PA FL AR MI MN GA WV IL MT MO AZ WI IN CA OH -15 -10.2 -10 MS Pecent change (%) 5 4.4 5.3 5.6 6.2 6.3 6.3 6.3 6.3 6.4 6.5 6.6 6.7 6.7 6.9 7.4 7.7 7.9 7.9 8.4 10 8.5 Bottom 25 States Sources: 2009 NAIC Report on Profitability. 13 Will the 2010 Midterm Election Results Impact P/C Insurer Profitability & Performance? Yes, But Most Impact is on Structure, Legislation and Regulation 14 The 2010 Midterm Elections: What do the results mean for insurers? Catastrophe Financing Supporters of Homeowners Defense Act (e.g., Rep. Neil, D-FL) defeated; Act proposed a larger role for the federal govt. in financing natural catastrophe losses Rep. Gene Taylor (D-MS) defeated: He supported adding wind to NFIP Unclear if flood program once again winds up in limbo Health Care Reform (Obamacare) Promises to “repeal and replace” aren’t credible (Senate and White House still Democratically controlled); Object is to starve implementation via low/no funding Obamacare and Boehnercare will do little to control the trajectory of costs Impacts on benefits business Republicans need plan to deal with entitlement (Medicare) to cut budget Dodd-Frank Likely few major and provisions impact insurers the most (e.g., creation of FIO) unlikely to be affected Source: Insurance Information Institute research. 15 The 2010 Midterm Elections: What do the results mean for insurers? T Tort Reform Tort was not a major issue in the 2010 campaign, but the new House can be expected to receptive to the idea of federal tort reform, unlike prior Congresses since 2006 Fewer new pieces of legislation likely to spawn tort actions (e.g., climate change) State legislatures and governorships more receptive to tort reforms Taxes/Fiscal Policy Odds of an across-the-board continuation of Bush tax cuts more likely; Benefits small business and high net worth individuals and their insurers. Immediate expensing of new investment in 2011?? Good for p/c exposures. Regulatory/Business Policy More pro-business stance Should help stimulate commercial exposures (WC payrolls, property & liability) Ohio monopolistic state fundMove to competitive structure? Source: Insurance Information Institute research. 16 Financial Services Reform Insurers Are Impacted, But Not Significantly 17 Financial Services Reform: What does it mean for insurers? The Dodd Frank Wall Street Reform and Consumer Protection Act Systemic Risk and Resolution Authority Creates the Financial Stability Oversight Council and the Office of Financial Research Imposes heightened federal regulation on large bank holding companies and “systemically risky” nonbank financial companies, including insurers Federal Insurance Office (FIO) Establishes the FIO (while maintaining state regulation of insurance) within the Department of Treasury, headed by a Director appointed by the Secretary of Treasury FIO will have authority to monitor the insurance industry, identify regulatory gaps that could contribute to systemic crisis CONCERN: FIO morphs into quasi/shadow or actual regulator Surplus Lines/Reinsurance Title V of the Dodd-Frank bill includes, as a separate subtitle, the Nonadmitted and Reinsurance Reform Act (NRRA), which eliminates regulatory inefficiencies associated with surplus lines insurance and reinsurance Source: Insurance Information Institute (I.I.I.) updates and research; The Financial Services Roundtable; Adapted from summary by Dewey & LeBoeuf LLP 18 2010 Property and Casualty Insurance Report Card C AK AL A WA B- MT ND BSD A C+ B C+ A- IL CO D B- KS MO HI NM C B+ MD OH KY D- A-VA BTN C- AR BSource: James Madison Institute, February 2008. AL BGA MS A B+ B NG LA AZ C- RI NJ B- NC SC B- TX NG Not Graded: District of Columbia Mississippi Louisiana D B FL F Source: Heartland Institute, May 2010 C C- DE WV B B- OK CT IN B D+ A- MA NY PA B+ UT A CA B- IA NH MI B- BNV D+ WI WY NE F MN ID B- =A =B =C =D =F = NG B VT BOR ME CDD+ Financial Strength & Ratings Industry Has Weathered the Storms Well 29 P/C Insurer Impairments, 1969–2009 5 of the 11 are Florida companies (1 of these 5 is a title insurer) 18 19 16 18 14 15 35 31 29 12 16 14 13 5 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 0 7 6 9 13 12 9 11 9 7 8 10 15 12 20 19 30 31 34 34 40 36 41 50 49 50 47 49 50 48 55 60 60 58 70 The Number of Impairments Varies Significantly Over the P/C Insurance Cycle, With Peaks Occurring Well into Hard Markets Source: A.M. Best; Insurance Information Institute. Reasons for US P/C Insurer Impairments, 1969–2008 Deficient Loss Reserves and Inadequate Pricing Are the Leading Cause of Insurer Impairments, Underscoring the Importance of Discipline. Investment Catastrophe Losses Play a Much Smaller Role Reinsurance Failure Sig. Change in Business 3.7% 4.2% Misc. 9.1% Investment Problems Affiliate Impairment 7.0% 38.1% Deficient Loss Reserves/ Inadequate Pricing 7.9% 7.6% Catastrophe Losses 8.1% Alleged Fraud 14.3% Rapid Growth Source: A.M. Best: 1969-2008 Impairment Review, Special Report, Apr. 6, 2009 33 Critical Differences Between P/C Insurers and Banks Superior Risk Management Model and Low Leverage Make a Big Difference 34 How P/C Insurance Industry Stability Has Benefitted Consumers Bottom Line: Insurance markets – unlike banking – are operating normally The basic function of insurance – the orderly transfer of risk from client to insurer – continues uninterrupted This means that insurers continue to: Pay claims (whereas 307 banks have gone under as of 10/22/10) – The promise is being fulfilled Renew existing policies (banks are reducing and eliminating lines of credit) Write new policies (banks are turning away people and businesses who want or need to borrow) Develop new products (banks are scaling back the products they offer) Compete intensively (banks are consolidating, reducing consumer choice) Source: Insurance Information Institute 35 Shifting Legal Liability & Tort Environment Is the Tort Pendulum Swinging Against Insurers? 39 Important Issues & Threats Facing Insurers: 2010–2015 Emerging Tort Threat No tort reform (or protection of recent reforms) is forthcoming from the current Congress or Administration Erosion of recent reforms is a certainty (already happening) Innumerable legislative initiatives will create opportunities to undermine existing reforms and develop new theories and channels of liability Torts twice the overall rate of inflation Influence personal and commercial lines, esp. auto liability Historically extremely costly to p/c insurance industry Leads to reserve deficiency, rate pressure Bottom Line: Tort “crisis” is on the horizon and will be recognized as such by 2012–2014 Source: Insurance Information Institute 40 Trial Bar Priorities Reverse U.S. Supreme Court decisions on pleadings Eliminate pre-dispute arbitration Erode federal preemption Expand securities litigation Source: Institute for Legal Reform. Confirm pro Pass Foreign trial lawyer Manufactures judges – Legal “Federalize Accountability Madison Act County” Grant Roll back enforcement existing authorities to legal reforms state AGs Over the Last Three Decades, Total Tort Costs* as a % of GDP Appear Somewhat Cyclical ($ Billions) $300 Tort Sytem Costs 2.50% Tort Costs as % of GDP $250 Tort System Costs $200 $150 2.00% $100 1.75% 2009–2010 Growth in Tort Costs as % of GDP is Due in Part to Shrinking GDP $50 $0 Tort Costs as % of GDP 2.25% 1.50% 80 82 84 86 88 90 92 94 96 98 00 02 04 06 08E 10E * Excludes the tobacco settlement, medical malpractice Sources: Tillinghast-Towers Perrin, 2008 Update on US Tort Cost Trends, Appendix 1A; I.I.I. calculations/estimates for 2009 and 2010 44 Tort Cost Growth & Medical Cost Inflation vs. Overall Inflation (CPI-U), 1961-2009E* 14% Tort costs move with inflation but at twice the rate of inflation 12% Tort system is an inflation amplifier Avg. Ann. Change: 1961-2009E* Tort costs: +8.4% Med costs: +5.9% Overall inflation: +4.2% 10% 8% 6% 4% Are there healthcare reform spillover effects? 2% Tort Costs Medical Costs 1971-80 1981-90 CPI 0% 1961-70 1991-2000 2001-09E * CPI-U and medical costs as of Sept 2009; Tort figure is for full-year 2009 from Tillinghast. Source: U.S. Bureau of Labor Statistics; Tillinghast-Towers Perrin, 2008 Update on U.S. Tort Costs; I.I.I. Business Leaders Ranking of Liability Systems in 2009* Worst States 41. New Mexico 42. Florida Nebraska 43. Montana 4. Indiana 44. Arkansas 5. Iowa 45. Illinois 6. Virginia 46. California Texas 47. Alabama South Carolina Hawaii 48. Mississippi 49. Louisiana Best States 1. Delaware 2. North Dakota 3. 7. Utah 8. Colorado 9. Massachusetts 10. South Dakota New in 2009 North Dakota Massachusetts South Dakota Drop-offs Maine Vermont Kansas Midwest/West has mix of good and bad states. 50. West Virginia Source: US Chamber of Commerce 2009 State Liability Systems Ranking Study; Insurance Info. Institute. Newly Notorious New Mexico Montana Arkansas Rising Above The Nation’s Judicial Hellholes: 2010 Illinois Watch List Cook County West Virginia New York City California Alabama Madison County, IL Jefferson County, MS Texas Gulf Coast Rio Grande Valley, TX Dishonorable Mention AR Supreme Court MN Supreme Court ND Supreme Court PA Governor MA Supreme Judicial Court Sacramento County New Jersey Atlantic County (Atlantic City) New Mexico Appellate Courts Source: American Tort Reform Association; Insurance Information Institute South Florida 47 Average Jury Awards 1999 - 2008 $1,200 $1,077 $1,100 $1,018 $1,022 $1,000 $1,046 $950 $900 $800 $725 $747 $756 2000 2001 $800 $799 2002 2003 $700 $600 $500 1999 Source: Jury Verdict Research; Insurance Information Institute. 2004 2005 2006 2007 2008 Avg. Jury Awards 1999 vs. 2003 and 2008 $2,338 $4,000 $4,885 $5,446 $849 $901 $589 $327 $208 $201 $799 $1,000 $644 $2,000 $1,046 $3,000 $3,722 2008 $3,499 2003 $2,887 1999 $3,717 $5,000 $4,164 $6,000 $4,838 $7,000 $0 Overall Vehicular liability *Award trends in wrongful deaths of adult males. Source: Jury Verdict Research; Insurance Information Institute. Premises liability Wrongful death* Medical malpractice Products liability Sum of Top 10 Jury Awards 2004-2009 $6,000 $5,159 $5,000 $4,000 $2,954 $3,000 $2,000 $1,344 $815 $1,000 $1,511 $616 $0 2004 2005 2006 2007 2008 Source: Insurance Information Institute from Lawyers USA, January 2005, 2006, 2007, 2008, 2009 and 2010. 2009 2009 Top Ten Jury Verdicts Value Issue State $370 Million Defamation California $330 Million Personal Injury (Drunk driving case) Florida $300 Million Personal Injury (Tobacco verdict) Florida $89 Million Personal Injury (Drunk driving case) Missouri $78.75 Million Personal Injury (Prempro) New Jersey $77.4 Million Medical Malpractice New York $71 Million Conversion and Breach of Fiduciary Duty Texas $70 Million Workers Comp Case Texas $65 Million Personal Injury Florida $60 Million Medical Malpractice New York Source: Lawyers USA, January 15, 2010. Discrimination Charges Filed with EEOC by Type: Percent Change FY06-FY09 Change in Charges Filed (%) Retaliation and age discrimination suits are up substantially 60% 49.0% 50% 40% 30% 37.6% 33.7% 23.1% 23.3% 37.7% 33.3% 20.6% 20% 9.4% 10% ay Eq ua lP is ab ilit y D Ag e et al ia tio n R el ig io n R rig in N at io na lO Se x ac e R Al l 0% The Financial Crisis and Poor Labor Market Conditions Have Contributed to a Surge Employment Discrimination Charges Source: Equal Opportunity Employment Commission; Insurance Information Institute. 60 P/C Premium Growth Primarily Driven by the Industry’s Underwriting Cycle, Not the Economy Personal and Commercial Lines Pricing Trends 61 Soft Market Appears to Persist in 2010 but May Be Easing: Relief in 2011? (Percent) 25% 1975-78 1984-87 2000-03 Net Written Premiums Fell 0.7% in 2007 (First Decline Since 1943) by 2.0% in 2008, and 4.2% in 2009, the First 3-Year Decline Since 1930-33. 20% 15% 10% 5% 0% 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10F -5% NWP was flat with 0.0% growth in 10:H1 vs. -4.4% in 09:H1 Shaded areas denote “hard market” periods Sources: A.M. Best (historical and forecast), ISO, Insurance Information Institute. 62 Direct Premiums Written: All Lines Percent change by State, 2004-2009 Top 25 States 12.3 12.2 11.5 10.7 NE KS NC ID 4.6 12.8 TX HI 12.9 DC 5.0 13.0 SC AR 13.0 WV 5.1 13.5 MS GA 14.0 NM 5.5 14.1 IA WA 14.2 DE 10 5.8 14.8 OK 7.9 15.4 15 UT 20 17.2 25 18.8 30 22.0 35 23.8 Pecent change (%) 40 FL North Dakota is the growth juggernaut of the p/c insurance industry—too bad nobody lives there… 42.9 45 AL MT WY SD LA 0 ND 5 Sources: SNL Financial LC.; Insurance Information Institute. 63 Direct Premiums Written: All Lines Percent change by State, 2004-2009 -15.2 CA -8.2 NH OH -14.8 -3.7 ME MI -3.5 IL -9.2 -3.1 NJ MA -2.8 RI CO -5.2 -2.4 CT -1.8 -1.6 VT MN PA IN NY NV WI OR MD KY TN VA AK -15 AZ States with the poorest performing economies also produced the most negative net change in premiums of the past 5 years -10 -20 -1.2 -0.5 -0.1 -5 MO Pecent change (%) 0 0.0 0.5 0.6 0.7 0.9 2.0 2.4 2.5 2.6 4.2 5 4.5 Bottom 25 States Sources: SNL Financial LC.; Insurance Information Institute. 64 Direct Premiums Written: Commercial Lines Percent Change by State, 2004-2009 65.0 1.2 0.3 AR MO 5.8 ID 1.6 6.2 FL AL 6.7 CO 2.1 7.2 NY NC 8.0 SC 2.6 8.7 TX AK 8.8 NM 11.5 UT 13.1 20.2 IA MS 20.6 NE 13.6 20.6 WY DC 21.0 OK KS 22.2 MT 15.1 27 states and DC had positive premium growth over the past 5 years 29.7 32.2 WV LA 33.0 North Dakota led the way— by far—with a 65% increase in premiums written over the past 5 years SD 70 65 60 55 50 45 40 35 30 25 20 15 10 5 0 ND Pecent change (%) Top 25 States Sources: SNL Financial LC.; Insurance Information Institute. 65 Direct Premiums Written: Commercial Lines Percent Change by State, 2004-2009 Bottom 25 States -10.6 RI NH NV OR ME HI CA NJ MD VT TN PA GA IN WA MN VA WI -30 KY -25 MI -20 -22.7 23 states had negative commercial premium growth over the past 5 years -16.0 -10.4 DE -15 -12.6 -10.2 OH -8.5 MA -9.7 -8.3 AZ CT -7.8 IL -7.3 -7.1 -6.9 -6.5 -10 -6.2 -4.4 -4.4 -4.0 -3.8 -3.1 -2.3 -2.2 -0.1 -0.1 -5 -1.9 Pecent change (%) 0 0.0 5 Sources: SNL Financial LC.; Insurance Information Institute. 66 Average Commercial Rate Change, All Lines, (1Q:2004–3Q:2010) 3Q10 -5.2% 1Q10 -5.3% 2Q10 4Q09 -5.6% -6.4% 3Q09 -5.8% 2Q09 -4.9% 1Q09 -5.1% -6.4% -11.0% -12.9% -13.5% -12.0% -13.3% -11.8% -11.3% Source: Council of Insurance Agents & Brokers; Insurance Information Institute 4Q08 3Q08 2Q08 1Q08 4Q07 3Q07 2Q07 1Q07 4Q06 3Q06 -5.3% -3.0% -2.7% -4.6% KRW Effect -16% 2Q06 1Q06 4Q05 3Q05 2Q05 1Q05 4Q04 3Q04 2Q04 -14% Magnitude of Price Declines Shrank During Crisis, Reflecting Shrinking Capital, Reduced Investment Gains, Deteriorating Underwriting Performance, Higher Cat Losses and Costlier Reinsurance -9.6% -12% -8.2% -10% -9.7% -8% -9.4% -6% -7.0% -4% -5.9% -2% -3.2% 0% -0.1% 1Q04 (Percent) Market Remains Soft as Capital Restored and Underwriting Losses Remain Modest 67 Change in Commercial Rate Renewals, by Line: 2010:Q3 1.0% Su re ty In te rru pt EP io n L Bu s. D &O ct io n on st ru m U C br el la lA C om m lP om C G L m om Al lC ut o ro p m er ci al Percentage Change (%) 0.3% 0.0% -1.0% -2.0% -3.0% -2.8% -4.0% -3.7% -5.0% -6.0% -2.7% -5.2% -4.7% -5.6% -4.4% -4.2% -5.3% Most Major Commercial Lines Renewed Down in Q3:2010 at a Pace Similar to that of a Year Earlier Source: Council of Insurance Agents and Brokers; Insurance Information Institute. 68 Change in Commercial Rate Renewals, by Account Size: 1999:Q4 to 2010:Q3 Percentage Change (%) Peak = 2001:Q4 +28.5% Pricing Turned Negative in Early 2004 and Has Been Negative Ever Since Market has Been Soft for 6+ years and Remains Soft as Capital is Restored and Underwriting Losses Remain Modest KRW Effect Trough = 2007:Q3 -13.6% Source: Council of Insurance Agents and Brokers; Insurance Information Institute. 69 Cumulative Qtrly. Commercial Rate Changes, by Account Size: 1999:Q4 to 2010:Q3 1999:Q4 = 100 Pricing today is where is was in Q3:2000 (pre-9/11) Downward pricing pressure is most pronounced for larger risks Source: Council of Insurance Agents and Brokers; Insurance Information Institute. 70 Insurance Industry Employment Trends Soft Market, Difficult Economy, Outsourcing, Productivity Enhancements and Consolidation Have Contributed to Industry’s Job Losses 78 U.S. Employment in the Direct P/C Insurance Industry: 1990–2010* Thousands 520 500 480 As of September 2010, P/C insurance industry employment was down by 28,900 or 5.9% to 462,200 since the recession began in Dec. 2007 (compared to overall US employment decline of 7.2%) 460 '90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 *As of September 2010; Not seasonally adjusted; Does not including agents & brokers Note: Recessions indicated by gray shaded columns. Sources: US Bureau of Labor Statistics; National Bureau of Economic Research (recession dates); Insurance Information Institutes. 81 U.S. Employment in Insurance Agencies & Brokerages: 1990–2010* Thousands 700 650 600 550 As of September 2010, employment at insurance agencies and brokerages was down by 53,100 or 7.8% to 626,500 since the recession began in Dec. 2007 (compared to overall US employment decline of 7.2%) 500 '90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 *As of September 2010; Not seasonally adjusted. Includes all types of insurance. Note: Recessions indicated by gray shaded columns. Sources: US Bureau of Labor Statistics; National Bureau of Economic Research (recession dates); Insurance Information Institutes. 85 Capital/Policyholder Surplus (US) Shrinkage, but Not Enough to Trigger Hard Market 88 Policyholder Surplus, 2006:Q4–2010:Q2 ($ Billions) 2007:Q3 Previous Surplus Peak Surplus set a new record in 2010:Q1* $560 $540.7 $540 $530.5 $521.8 $517.9 $515.6 $512.8 $520 $511.5 $505.0 $500 $487.1 $496.6 $490.8 $478.5 $480 $463.0 $455.6 $460 $437.1 $440 $420 06:Q4 07:Q1 07:Q2 07:Q3 07:Q4 08:Q1 08:Q2 08:Q3 08:Q4 09:Q1 09:Q2 09:Q3 09:Q4 10:Q1 10:Q2 Quarterly Surplus Changes Since 2009:Q1 Trough *Includes $22.5B of paid-in capital from a holding company parent for one insurer’s investment in a non-insurance business Sources: ISO, A.M .Best. 09:Q1: -$84.7B (-16.2%) 09:Q2: -$58.8B (-11.2%) 09:Q3: -$31.8B (-5.9%) 09:Q4: -$10.3B (-2.0%) 10:Q1: +$18.9B (+3.6%) 10:Q2: -$10.2B (-1.9%) 90 Ratio of Insured Loss to Surplus for Largest Capital Events Since 1989* (Percent) The Financial Crisis at its Peak Ranks as the Largest “Capital Event” Over the Past 20+ Years 18% 15% 16.2% 13.8% 12% 10.9% 9.6% 9% 6.9% 6.2% 6% 3.3% 3% 0% 6/30/1989 Hurricane Hugo 6/30/1992 Hurricane Andrew 12/31/93 Northridge Earthquake 6/30/01 Sept. 11 Attacks 6/30/04 Florida Hurricanes 6/30/05 Hurricane Katrina * Ratio is for end-of-quarter surplus immediately prior to event. Date shown is end of quarter prior to event ** Date of maximum capital erosion; As of 9/30/09 (latest available) ratio = 5.9% Source: PCS; Insurance Information Institute Financial Crisis as of 3/31/09** 93 Historically, Hard Markets Follow When Surplus “Growth” is Negative* Surplus growth is now positive but premiums continue to fall, a departure from the historical pattern (Percent) 30% 25% 20% 15% 10% 5% 0% -5% -10% -15% 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10* NWP % change Surplus % change Sharp Decline in Capacity is a Necessary but Not Sufficient Condition for a True Hard Market * 2010 NWP and Surplus figures are % changes as of H1:10 vs H1:09. Sources: A.M. Best, ISO, Insurance Information Institute 94 Merger & Acquisition Barriers to Consolidation Will Diminish in 2010 95 U.S. P/C Insurance-Related M&A Activity, 1988–2009 $50 140 $56 Transaction Values Number of Transactions 120 100 $40 $40 $35 80 $31 $30 $19 $20 60 $20 $16 $14 $12 $10 $0 $6 $3 $3 $5 $2 $5 $2 40 $9 $8 $1 $0 $4 Number of Transactions Transaction Value ($ Billion) $60 20 $0 0 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 $ Value of Deals Down 78% in 2009, Volume Up 7% Note: U.S. Company was the acquirer and/or target. Source: Conning Research & Consulting. 2010: No Mega Deals So Far, Despite Record Capital, Slow Growth and Improved Financial Market Conditions 96 Investment Performance Investments Are a Principle Source of Declining Profitability 97 Property/Casualty Insurance Industry Investment Gain: 1994–2010:H11 2009:H1 gain was $12.5B ($ Billions) $70 $64.0 $58.0 $56.9 $52.3 $51.9 $47.2 $60 $50 $42.8 $59.4 $55.7 $48.9 $45.3 $44.4 $40 $35.4 $39.0 $36.0 $31.7 $30 $25.8 Investment gains in 2010 are on track to be their best since 2007 $20 $10 $0 94 95 96 97 98 99 00 01 02 03 04 05* 06 07 08 09 10:H1 In 2008, Investment Gains Fell by 50% Due to Lower Yields and Nearly $20B of Realized Capital Losses 2009 Saw Smaller Realized Capital Losses But Declining Investment Income Investment Gains Are Recovering So Far in 2010 1 Investment gains consist primarily of interest, stock dividends and realized capital gains and losses. * 2005 figure includes special one-time dividend of $3.2B. Sources: ISO; Insurance Information Institute. Treasury Yield Curves: Pre-Crisis (July 2007) vs. October 2010 6% 5% 4.82% 4% 4.96% 5.04% 4.96% 4.82% 4.82% 4.88% 5.00% 5.19% 3.87% Treasury yield curve is near its most depressed level in at least 45 years. Investment income is falling as a result. 3% 4.93% 5.00% 3.52% 2.54% 1.85% 2% QE2 Target 1.18% 1% 0.14% 0.13% 0.18% 0.23% 1M 3M 6M 1Y 0.38% 0.57% October 2010 Yield Curve* Pre-Crisis (July 2007) 0% 2Y 3Y 5Y 7Y 10Y 20Y 30Y The Fed’s Announced Intention to Pursue Additional Quantitative Easing Could Further Depress Rates in the 7 to 10-Year Maturity Range Sources: Board of Governors of the United States Federal Reserve Bank; Insurance Information Institute. 100 Reduction in Combined Ratio Necessary to Offset 1% Decline in Investment Yield to Maintain Constant ROE, by Line* s ne i L -5.7% -5.2% -4.3% -3.7% -3.3% -3.3% -3.1% -2.1% -1.9% -3.6% -2.0% -1.8% 0% -1% -2% -3% -4% -5% -6% -7% -8% -1.8% s ty l e e o p t r a s n i a ro p l Li y rc Su Au s o t P C a / al r e l s s n y n t a t P u M m m m m li P di so s pl rra d e m m m m r r r t e C a e d o o r o o Pe Pv Pe C C C C C Fi W Su M W to u A R a ur s n ei ** e nc -7.3% Lower Investment Earnings Place a Greater Burden on Underwriting and Pricing Discipline *Based on 2008 Invested Assets and Earned Premiums **US domestic reinsurance only Source: A.M. Best; Insurance Information Institute. 102 Underwriting Trends – Financial Crisis Does Not Directly Impact Underwriting Performance: Cycle, Catastrophes Were 2008’s Drivers 104 P/C Insurance Industry Combined Ratio, 2001–2010:H1* As Recently as 2001, Insurers Paid Out Nearly $1.16 for Every $1 in Earned Premiums Heavy Use of Reinsurance Lowered Net Losses Relatively Low CAT Losses, Reserve Releases Relatively Low CAT Losses, Reserve Releases Cyclical Deterioration 120 115.8 110 Lower CAT Losses, More Reserve Releases Best Combined Ratio Since 1949 (87.6) 107.5 100.1 100 101.0 100.8 98.4 99.3 100.1 2009* 2010:H1 95.7 92.6 90 2001 2002 2003 2004 2005 2006 2007 2008 * Excludes Mortgage & Financial Guaranty insurers in 2008, 2009 and 2010. Including M&FG, 2008=105.1, 2009=100.7, 2010:H1=101.7 Sources: A.M. Best, ISO. 105 Underwriting Gain (Loss) 1975–2010:H1* ($ Billions) Cumulative underwriting deficit from 1975 through 2009 is $445B $35 $25 $15 $5 -$5 -$15 -$25 The industry recorded a $5.1B underwriting loss in 2010:H1 compared to $2.1B in 2009:H1 -$35 -$45 -$55 75 77 79 81 83 85 87 89 91 93 95 97 99 01 03 Large Underwriting Losses Are NOT Sustainable in Current Investment Environment * Includes mortgage and financial guarantee insurers. Sources: A.M. Best, ISO; Insurance Information Institute. 05 07 09 P/C Reserve Development, 1992–2011E $25 $20 Impact on Combined Ratio (Points) $15 $10 $5 23.2 13.7 11.7 2.3 9.9 7.3 1 -2.1 -$10 -2.6 -4.1 -6.6 -8.3 -5 -6.7 -9.5 -9.9 -9.8 -$15 -2 -6 11E 10E 09 07 06 05 04 03 02 01 00 99 98 97 96 95 94 -$20 93 4 -4 -14.6-16 -15 92 6 0 $0 -$5 8 2 08 Prior Yr. Reserve Release ($B) Prior Yr. Reserve Development ($B) Impact on Combined Ratio (Points) $30 Prior year reserve releases totaled $8.8 billion in the first half of 2010, up from $7.1 billion in the first half of 2009 Reserve Releases Are Continuing Strong in 2010 But Should Begin to Taper Off in 2011 Note: 2005 reserve development excludes a $6 billion loss portfolio transfer between American Re and Munich Re. Including this transaction, total prior year adverse development in 2005 was $7 billion. The data from 2000 and subsequent years excludes development from financial guaranty and mortgage insurance. Sources: Barclay’s Capital; A.M. Best. 107 Number of Years with Underwriting Profits by Decade, 1920s–2000s Number of Years with Underwriting Profits 12 10 10 8 8 7 6 6 5 4 4 3 2 0 0 1980s 1990s 0 1920s 1930s 1940s 1950s 1960s 1970s 2000s* Underwriting Profits Were Common Before the 1980s (40 of the 60 Years Before 1980 Had Combined Ratios Below 100) – But Then They Vanished. Not a Single Underwriting Profit Was Recorded in the 25 Years from 1979 Through 2003 * 2000 through 2009. 2009 combined ratio excluding mortgage and financial guaranty insurers was 99.3, which would bring the 2000s total to 4 years with an underwriting profit. Note: Data for 1920–1934 based on stock companies only. Sources: Insurance Information Institute research from A.M. Best Data. 109 Performance by Segment: Commercial/Personal Lines 110 Calendar Year Combined Ratios by Segment: 2008-2012F Personal lines combined ratio is expected to remain stable in 2010 while commercial lines and reinsurance deteriorate 106 104 104.5 102.4 103.5 103.8 103.8 104.2 103.5 103.7 103.8 102 98.9 100 98 96 94 92 90 Personal Lines 2008 Commercial Lines 2009 2010P 2011F 2012F Overall deterioration in 2010 underwriting performance is due to expected return to normal catastrophe activity along with deteriorating underwriting performance related to the prolonged commercial soft market Sources: A.M. Best (historical); Insurance Information Institute forecasts for 2010 – 2012. 111 Direct Written Premium Growth by Segment: 2008-2012F Personal lines will show growth in 2010 while commercial lines is expected to continue to shrink 6% 2.9% 4% 2% 0.1% 3.3% 3.8% 3.0% 4.0% 0.7% 0% -2% -1.0% -4% -4.0% -6% -8% -10% -9.0% Commercial Lines Personal Lines 2008 2009 2010P 2011F 2012F Rate and exposure are more favorable in personal lines, whereas a prolonged soft market and sluggish recovery from the recession weigh on commercial lines. Sources: A.M. Best (historical); Insurance Information Institute forecasts for 2010 – 2012. 112 Commercial Multi-Peril Combined Ratio: 1995–2012F* 96 97 98 99 00 01 02 03 04 05 06 07 103.6 08 09E* 10F* 11F* 12F* Commercial Multi-Peril is Expected to Continue to Perform Reasonably Well *2009E and 2010P figures are for the combined liability and non-liability components. Sources: A.M. Best (history); Conning (forecasts) Insurance Information Institute. 104.6 103.0 97.0 108.0 CMP-Non-Liability 95.1 89.8 97.6 83.8 89.0 95 104.9 97.7 101.9 93.8 105.4 116.1 97.3 119.8 116.8 108.5 113.6 125.0 115.3 113.1 122.4 115.0 115.0 121.0 117.0 116.2 100.7 130 125 120 115 110 105 100 95 90 85 80 119.0 CMP-Liability 117.0 117.0 116.0 109.8 03 104.3 02 103.5 01 98.4 00 102.7 97 107.0 96 110.0 101.0 100 100.0 105 97.0 110 102.0 115 107.0 120 121.7 110.9 115.3 125 118.2 Workers Compensation Combined Ratio: 1994–2012F 07 08 09E 10F 11F 12F 95 90 85 80 94 95 98 99 04 05 06 Workers Comp Underwriting Results Are Deteriorating Markedly Sources: A.M. Best (history); Conning (forecasts); Insurance Information Institute. Workers Compensation Operating Environment The Weak Economy and Soft Market Have Made the Workers Comp Operating Increasingly Challenging 121 Workers Compensation Premium Continues Its Sharp Decline Net Written Premium $ Billions 50 State Funds ($ B) 46.5 47.8 46.5 44.3 Private Carriers ($ B) 42.3 40 39.3 37.7 34.1 31.0 31.3 30 32.1 29.8 30.5 29.1 28.2 26.3 26.9 25.9 25.0 28.6 20 31.0 31.3 29.8 30.5 29.1 10 26.3 25.2 26.1 24.2 23.3 22.3 25.0 29.2 31.1 34.7 37.8 38.6 37.6 33.8 29.8 0 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009p p Preliminary Calendar Year Source: 1990–2008 Private Carriers, Best's Aggregates & Averages; 2009p, NCCI 1996–2009p State Funds: AZ, CA, CO, HI, ID, KY, LA, MD, MO, MT, NM, OK, OR, RI, TX, UT Annual Statements State Funds available for 1996 and subsequent Workers Compensation Medical & Indemnity Claim Cost Trends Rising Medical Costs Exert Pressure While Indemnity Costs Rise Well Ahead of Wage Inflation 129 Workers Comp Medical Claim Costs Continue to Rise Medical Claim Cost ($000s) $30 $25 Annual Change 1991–1993: Annual Change 1994–2001: Annual Change 2002-2009: $20 $15 $10 $8.5 $8.6 $8.4 $9.2 +1.9% +8.9% +6.6% $27.2 $25.9 $24.3 $23.0 $21.9 $20.3 $19.2 $18.0 $16.6 $14.6 $13.6 $12.3 $11.4 Cumulative Change = 224% $9.6$10.3 (1993-2009p) $5 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09p Accident Year 2009p: Preliminary based on data valued as of 12/31/2009 1991-2008: Based on data through 12/31/2008, developed to ultimate Based on the states where NCCI provides ratemaking services; Excludes the effects of deductible policies WC Medical Severity Rising at Twice the Medical CPI Rate 16% 13.5% 14% 12% 10.6% 10.1% 10% 8.8% 8.3% 7.4% 8% 6% 4% 2% 0% Average annual increase in WC medical severity form 1995 through 2009 was nearly twice the medical CPI (7.6% vs. 3.9%). New healthcare reform legislation is unlikely to have any impact on the gap. 7.3% 7.4% 7.3% 6.7% 5.6% 5.1% 4.5% 3.5% 2.8% 3.2% 3.5% 4.1% 4.6% 4.7% 4.0% 5.4% 5.4% 5.0% 4.4% 4.2% 4.4% 4.0% 3.7% 3.4% Change in Medical CPI Change Med Cost per Lost Time Claim 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 Sources: Med CPI from US Bureau of Labor Statistics, WC med severity from NCCI based on NCCI states. WC Insurers Experience Inflation More Intensely than 2009 CPI Suggests (Percent increase Dec 08 to Dec 09) 8% Inpatient Services Rose 6.7%; Outpatient Services Rose 7.4% 6.9% Excludes Food and Energy 6% 4% 2.7% 3.0% 3.0% Physicians' Services Dental Services 3.4% 3.1% 3.4% 1.8% 2% 0% Overall CPI "Core" CPI Hospital Services Prescription Medical Care Medical CPI Drugs Commodities Healthcare Costs Are a Major WC Insurance Cost Driver. They Are Likely to Increase Faster than the CPI for the Next Few Years, at Least Source: Bureau of Labor Statistics; Insurance Information Institute. 132 Where Will the Growth in WC Exposure Come From? Industry and Occupation Growth Analysis 141 Occupations with Largest Numerical Growth, 2008–2018: Health, Services Dominate Dollar growth in WC exposures should grow the most (at current rate levels) in the health and services industries Occupations Registered nurses Home health aides Customer service representatives Number of new jobs (in thousands) 581.5 460.9 399.5 Percent change 22 50 18 394.3 15 16,430 Short-term on-the-job training 375.8 374.7 358.7 279.4 46 8 12 22 19,180 20,510 25,320 59,430 Short-term on-the-job training Short-term on-the-job training Short-term on-the-job training Bachelor's degree Nursing aides, orderlies, and attendants 276.0 19 23,850 Postsecondary vocational award Postsecondary teachers Construction laborers 256.9 255.9 15 20 58,830 28,520 Doctoral degree Moderate-term on-the-job training Elementary school teachers, except special education 244.2 16 49,330 Bachelor's degree Truck drivers, heavy and tractor-trailer 232.9 13 37,270 Short-term on-the-job training 217.1 18 23,150 Short-term on-the-job training 212.4 10 32,510 Moderate-term on-the-job training Executive secretaries and administrative assistants 204.4 13 40,030 Work experience in a related occupation Management analysts 178.3 24 73,570 Bachelor's or higher degree, plus work experience 175.1 34 85,430 Bachelor's degree 24,550 38,940 Short-term on-the-job training Long-term on-the-job training Combined food preparation and serving workers, including fast food Personal and home care aides Retail salespersons Office clerks, general Accountants and auditors Landscaping and groundskeeping workers Bookkeeping, accounting, and auditing clerks Computer software engineers, applications Receptionists and information clerks Carpenters SOURCE: BLS Occupational Employment Statistics 172.9 15 165.4 13 and Division of Occupational Outlook Wages (May 2008 median) Education/training category $ 62,450 Associate degree 20,460 Short-term on-the-job training 29,860 Moderate-term on-the-job training Sources: US Bureau of Labor Statistics: Occupational Outlook Handbook, 2010-2011 Edition; Insurance Information Institute 143 The Economic Storm What the Financial Crisis and Recession Mean for the Industry’s Exposure Base, Growth and Profitability 145 3.2% 3.0% 2.7% 2.5% 2.3% 2.0% 3.7% 1.7% 0.6% 1.6% 2.9% 2.3% 3.2% 2.7% 3.1% 3.6% The Q4:2008 decline was the steepest since the Q1:1982 drop of 6.8% 0.9% 2% 2.5% 1.1% 4% 1.8% 6% 4.1% Real GDP Growth (%) 5.0% US Real GDP Growth* 11:4Q 11:3Q 11:2Q 11:1Q 10:4Q 10:3Q 10:2Q 10:1Q 09:4Q 09:3Q 09:2Q 09:1Q 08:4Q-6.8% -4.0% 08:3Q 08:2Q Economic growth up sharply in late 2009 with rebuilding of inventories and stimulus. More moderate growth expected in 2010/11 but no “double dip” -4.9% -0.7% 07:4Q 07:3Q 07:2Q 07:1Q 2006 2005 2004 2000 -8% 2003 -6% 2002 -4% 2001 Recession began in Dec. 2007. Economic toll of credit crunch, housing slump, labor market contraction has been severe but modest recovery is underway 08:1Q -2% -0.7% 0% Demand Commercial Insurance Continues To Be Impacted by Sluggish Economic Conditions, but the Benefits of Even Slow Growth Will Compound and Gradually Benefit the Economy Broadly * Estimates/Forecasts from Blue Chip Economic Indicators. Source: US Department of Commerce, Blue Economic Indicators 10/10; Insurance Information Institute. 146 Real GDP Growth vs. Real P/C Premium Growth: Modest Association 18.6% 20.3% Real GDP Growth vs. Real P/C (%) 4% 7.7% 2% 1.2% 1.6% 5.6% 6% 0% -2.9% -0.5% -3.8% -4.4% -3.3% -1.6% -1.6% -1.0% -1.8% -1.0% 8% -2% -4% 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10E -10% -7.4% -6.5% -1.5% -5% -0.9% 0% -0.4% -0.3% 3.1% 1.1% 0.8% 0.4% 0.6% 0.3% 5% 5.8% 1.8% 4.3% 5.2% 15% 10% Real GDP Real GDP Growth Real NWP Growth 20% Real NWP Growth 13.7% 25% P/C Insurance Industry’s Growth is Influenced Modestly by Growth in the Overall Economy Sources: A.M. Best, US Bureau of Economic Analysis, Blue Chip Economic Indicators, 10/10; Insurance Information Institute 148 Regional Differences Will Significantly Impact P/C Markets Recovery in Some Areas Will Begin Years Ahead of Others and Speed of Recovery Will Differ by Orders of Magnitude 152 State Economic Growth Varied Tremendously in 2008 Percent Change in Real GDP by State, 2007–2008 Rocky Mountain 2.2 WA 2.0 MT 1.8 OR 1.6 WY 4.4 NV -0.6 UT 1.4 CA 0.4 Plains 2.0 ND 7.3 ID 0.0 Mountain, Plains States Growing the Fastest Great Lakes -0.4 MN 2.0 IA 2.1 CO 2.9 KS 2.2 MI -1.5 IL 0.3 IN -0.6 NY 1.6 OH -0.7 AZ -0.6 OK 2.7 NM 2.0 TX 2.0 WV 2.5 AR 0.7 LA 0.3 MS 1.7 AL 0.7 VA 1.3 NC 0.1 TN 0.5 SC 0.6 GA -0.6 Southwest 1.7 RI CT -0.9 -0.4 NJ 0.6 DE -1.6 Mideast 1.3 DC 3.0 US = 0.7 Highest Quintile Fourth Quintile FL -1.6 HI 0.7 MA 1.9 Third Quintile AK -2.0 US Bureau of Economic Analysis PA 1.1 MD 1.3 MO 1.3 KY -0.1 Far West 0.6 ME 1.4 VT NH 1.7 1.8 WI 0.7 SD 3.5 NE 1.3 New England 1.0 Southeast 0.0 Second Quintile Lowest Quintile 153 Fastest Growing States in 2008: Plains, Mountain States Lead Real State GDP Growth (%) 8% 7.3% 7% 6% 5% 4.4% 4% 3.5% 2.9% 3% 2.7% 2.5% 2.1% 2.0% IA TX, MN, NM, WA 2% 1% 0% ND WY SD CO OK WV Natural Resource and Agricultural States Have Done Better Than Most Others Recently, Helping Insurance Exposure in Those Areas Source: US Bureau of Economic Analysis; Insurance Information Institute. 154 Slowest Growing States in 2008: Diversity of States Suffering Real State GDP Growth (%) KY CT AZ GA IN NV RI MI DE FL OH AK 0.0% -0.1% -0.5% -0.4% -0.6% -0.6% -0.6% -0.6% -1.0% -0.9% -1.5% -1.5% -1.6% -1.6% -1.7% -2.0% -2.0% -2.5% States in the North, South, East, Midwest and West All Represented Among Hardest Hit, But for Differing Reasons Source: US Bureau of Economic Analysis; Insurance Information Institute. 155 Labor Market Trends Massive Job Losses Sapped the Economy and Commercial/Personal Lines Exposure, But Trend is Improving 156 Unemployment and Underemployment Rates: Rocketed Up in 2008-09; Stabilized in 2010 January 2000 through October 2010, Seasonally Adjusted (%) 18 16 14 12 Traditional Unemployment Rate U-3 U-6 went from 8.0% in March 2007 to 17.5% in Oct 2009; Stood at 17.0% in Oct. 2010 Unemployment + Underemployment Rate U-6 Recession ended in November 2001 Unemployment kept rising for 19 more months Recession began in December 2007 Unemployment rate was 9.6% in October 10 Unemployment peaked at 10.1% in Oct. 2009, highest monthly rate since 1983. 8 6 4 Oct. 10 Peak rate in the last 30 years: 10.8% in Nov Dec 1982 2 Jan 00 Jan 01 Jan 02 Jan 03 Jan 04 Jan 05 Jan 06 Jan 07 Jan 08 Jan 09 Jan 10 Source: US Bureau of Labor Statistics; Insurance Information Institute. 157 US Unemployment Rate Unemployment likely peaked at 10% in late 2009. 4.9% 08:Q1 4.6% 07:Q3 4.8% 4.5% 07:Q2 07:Q4 4.5% 5.0% 07:Q1 6.0% 5.4% 7.0% 6.1% 8.0% 9.1% 9.3% 9.4% 9.6% 9.6% 9.6% 9.7% 9.7% 10.0% 6.9% 9.0% 8.1% 10.0% 9.3% Rising unemployment eroded payrolls and workers comp’s exposure base. 11.0% 9.6% 2007:Q1 to 2011:Q4F* Unemployment forecasts remain stubbornly high through 2011 * = actual; = forecasts Sources: US Bureau of Labor Statistics; Blue Chip Economic Indicators (10/10); Insurance Information Institute 11:Q4 11:Q3 11:Q2 11:Q1 10:Q4 10:Q3 10:Q2 10:Q1 09:Q4 09:Q3 09:Q2 09:Q1 08:Q4 08:Q3 08:Q2 4.0% 158 8.9 9.0 9.0 9.0 9.1 9.2 9.3 9.4 9.4 9.6 9.7 9.8 9.8 9.9 10.0 10.0 10.1 10.6 11.0 In September, state and regional unemployment rates were little changed. Some 29 states and DC reported unemployment rate decreases from a year earlier, 16 states had increases and 5 had no change. 10.1 10 11.5 12 11.9 Unemployment Rate (%) 14 12.4 16 14.4 13.0 Unemployment Rates by State, September 2010: Highest 25 States* 8 6 4 The US unemployment rate was 9.6% in September 2 0 NV MI CA FL RI SC OR KY IN OH GA IL MS DC AZ NC TN NJ MO WV CT WA PA ID AL *Provisional figures for September 2010, seasonally adjusted. Sources: US Bureau of Labor Statistics; Insurance Information Institute. 160 Unemployment Rates By State, September 2010: Lowest 25 States* The US unemployment rate was 9.6% in September 3.7 4 4.4 4.6 5.5 6.6 6.8 6.8 6.8 6.3 5.8 6 6.9 7.0 7.5 7.5 7.7 7.7 7.8 7.8 8.2 8.3 8.2 8.1 8 7.8 Unemployment Rate (%) 8.4 8.4 10 7.4 In September, state and regional unemployment rates were little changed. Some 29 states and DC reported unemployment rate decreases from a year earlier, 16 states had increases and 5 had no change. 2 0 MA DE NY NM CO TX WI LA AK ME AR UT MD MT MN OK WY VA IA KS HI VT NH NE SD ND *Provisional figures for September 2010, seasonally adjusted. Sources: US Bureau of Labor Statistics; Insurance Information Institute. 161 Monthly Change Employment 600 400 200 0 (200) (400) (600) (800) (1,000) -72 Jan-08 -144 Feb-08 Mar-08 -122 -160 Apr-08 -137 May-08 -161 Jun-08 Jul-08 -128 -175 Aug-08 -321 Sep-08 -380 Oct-08 -597 Nov-08 -681 Dec-08 Jan-09 -779 Feb-09 -726 Mar-09 -753 -528 Apr-09 -387 May-09 -515 Jun-09 -346 Jul-09 Aug-09 -212 -225 Sep-09 -224 Oct-09 64 Nov-09 Dec-09 -109 14 Jan-10 39 Feb-10 208 Mar-10 313 Apr-10 432 May-10 -175 Jun-10 -66 Jul-10 -1 Aug-10 -41 Sep-10 151 Oct-10 January 2008 through October 2010* (Thousands) The job gain and loss figures for much of 2010 were severely distorted by the hiring and termination of temporary Census workers. So far in 2010, 874,000 nonfarm jobs have been created. Monthly Losses in Dec. 08–Mar. 09 Were the Largest in the Post-WW II Period 151,000 jobs were created in October and losses in Sept. and Aug. were revised sharply downward Job Losses Since the Recession Began in Dec. 2007 Peaked at 8.4 Mill in Dec. 09; Stands at 7.5 Million Through October 2010; 14.8 Million People are Now Defined as Unemployed Source: US Bureau of Labor Statistics: http://www.bls.gov/ces/home.htm; Insurance Information Institute Change in Employment Level for Select Industries, Oct. 2010 vs. Sept. 2010 Change in Thousands Health, Leisure, Professional Business Services and Retail Trade are the job growth leaders today. 50 40 46.0 34.0 27.9 30 24.4 20 10 7.0 5.0 -0.1 Food Service & Drinking Places -5.0 Leisure & Hosp. Health Care -1.0 Prof. Business Serv. -1.0 Financial Transportation Retail Trade Manufacturing Construction -3.0 Mining & Logging -10 Information 0 There is a great deal of variation in employment growth by industry, indicating a very uneven and slow recovery Sources: US Bureau of Labor Statistics; Insurance Information Institute. 164 Estimated Effect of Recessions* on Payroll (Workers Comp Exposure) (Percent Change) 10% 8% 6% (All Post WWII Recessions) Recessions in the 1970s and 1980s saw smaller exposure impacts because of continued wage inflation, a factor not present during the 2007-2009 recession The Dec. 2007 to mid2009 recession caused the largest impact on WC exposure in 60 years 8.5% 4.6% 3.7% 4% 3.5% 2.1% 2% 1.1% 0% -0.5% -1.1% -2% -2.0% -4% -6% -3.6% -4.4% 19481949 19531954 19571958 19601961 19691970 19731975 1980 19811982 19901991 2001 20072009 Recession Dates (Beginning/Ending Years) *Data represent maximum recorded decline over 12-month period using annualized quarterly wage and salary accrual data Source: Insurance Information Institute research; Federal Reserve Bank of St. Louis (wage and salary data); National Bureau of Economic Research (recession dates). Inflation Trends: Benign Inflation Tempers Claim Severity Fed Efforts to Stimulate Inflation Will Ultimately Pressure Claim Cost Severities 168 Annual Inflation Rates (CPI-U, %), 1990–2016F Inflation peaked at 5.6% in August 2008 on high energy and commodity crisis. The recession and the collapse of the commodity bubble have reduced inflationary pressures Annual Inflation Rates (%) 6.0 5.0 4.9 5.1 3.8 4.0 3.0 3.0 2.0 3.3 3.4 3.2 2.9 2.8 2.4 3.0 2.6 2.5 3.8 2.8 2.3 2.0 1.9 1.5 2.2 2.2 2.2 2.2 1.6 1.5 1.3 1.0 0.0 -0.4 -1.0 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10F 11F 12F 13F 14F 15F 16F There is So Much Slack in the US Economy Inflation Should Not Be a Concern Through 2010-12 Despite Fed’s Quantitative Easing Efforts. Deficits and Monetary Policy Remain Longer Run Concerns Sources: US Bureau of Labor Statistics; Blue Chip Economic Indicators, 10/10 (forecasts). 169 P/C Insurers Experience Inflation More Intensely than 2009 CPI Suggests (Percent) 8% 6.2% 5.5% 6% 3.8% 4% 2.7% 3.0% 3.1% Legal Services US Tort Costs Medical Care 4.3% 2% 0% -0.4% -2% Overall CPI Motor Vehicle Body Work Bodily WC Med No-Fault Injury Severity Claim Severity Severity Healthcare and Legal/Tort Costs Are a Major P/C Insurance Cost Driver. These Are Expected to Increase Above the Overall Inflation Rate (CPI) Indefinitely Source: CPI is Blue Chip Economic Indicator 2009 estimate, 12/09; Legal services, medical care and motor vehicle body work are avg. monthly year-over-year change from BLS; BI and no-fault figures from ISO Fast Track data for 4 quarters ending 09:Q3. Tort costs is 2009 Towers-Perrin estimate. WC figure is I.I.I. estimate based on historical NCCI data. 170 WC Insurers Experience Inflation More Intensely than 2009 CPI Suggests (Percent increase Dec 08 to Dec 09) 8% Inpatient Services Rose 6.7%; Outpatient Services Rose 7.4% 6.9% Excludes Food and Energy 6% 4% 2.7% 3.0% 3.0% Physicians' Services Dental Services 3.4% 3.1% 3.4% 1.8% 2% 0% Overall CPI "Core" CPI Hospital Services Prescription Medical Care Medical CPI Drugs Commodities Healthcare Costs Are a Major WC Insurance Cost Driver. They Are Likely to Increase Faster than the CPI for the Next Few Years, at Least Source: Bureau of Labor Statistics; Insurance Information Institute. 171 Crisis-Driven Exposure Drivers Economic Obstacles to Growth in P/C Insurance Will Slowly Be Cleared Away 174 0.9 0.7 0.5 I.I.I. estimates that each incremental 100,000 decline in housing starts costs home insurers $87.5 million in new exposure (gross premium). The net exposure loss in 2009 vs. 2005 is estimated at about $1.3 billion 1.02 1.20 1.33 1.43 1.50 1.1 0.90 1.3 1.20 1.29 1.5 1.19 1.01 1.7 New home starts plunged 72% from 2005-2009; A net annual decline of 1.49 million units, lowest since records began in 1959 0.56 0.60 0.76 1.9 1.46 1.35 1.48 1.47 1.62 1.64 1.57 1.60 1.71 2.1 1.36 (Millions of Units) 1.85 1.96 2.07 1.80 New Private Housing Starts, 1990-2016F Job growth, improved credit market conditions and demographics will eventually boost home construction 0.3 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10F11F12F13F14F15F16F Little Exposure Growth Likely for Homeowners Insurers Until 2012. Also Affects Commercial Insurers with Construction Risk Exposure, Surety Source: U.S. Department of Commerce; Blue Chip Economic Indicators (10/10); Insurance Information Institute. 176 Average Square Footage of Completed New Homes in U.S., 1973-2010:Q2 2,700 2,500 2,300 2,100 1,900 1,700 1,660 1,695 1,645 1,700 1,720 1,755 1,760 1,740 1,720 1,710 1,725 1,780 1,785 1,825 1,905 1,995 2,035 2,080 2,075 2,095 2,095 2,100 2,095 2,120 2,150 2,190 2,223 2,266 2,324 2,320 2,330 2,349 2,462 2,492 2,509 2,463 2,367 2,362 2,398 Square Ft Average size of completed new homes often falls in recessions (yellow bars), but historically bounces back in expansions The trend to building larger homes reversed in 2008, affecting exposure growth beyond the decline in number of units built. Trend may now be reversing. 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10:Q1 10:Q2 1,500 Source: U.S. Census Bureau: http://www.census.gov/const/www/quarterly_starts_completions.pdf; Insurance Information Institute. 177 Business Bankruptcy Filings, 1980-2010:H1 90,000 60,000 50,000 40,000 30,000 20,000 10,000 0 1980-82 1980-87 1990-91 2000-01 2006-09 58.6% 88.7% 10.3% 13.0% 208.9%* There were 60,837 business bankruptcies in 2009, up 40% from 2008 and the most since 1993. 2010:H1 bankruptcies totaled 29,059, down 4% from H1:2009, but still very high by historical standards. 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10:H1 70,000 43,694 48,125 80,000 69,300 62,436 64,004 71,277 81,235 82,446 63,853 63,235 64,853 71,549 70,643 62,304 52,374 51,959 53,549 54,027 44,367 37,884 35,472 40,099 38,540 35,037 34,317 39,201 19,695 28,322 43,546 60,837 29,059 % Change Surrounding Recessions Significant Exposure Implications for All Commercial Lines. There Are Some Preliminary Indications that Business Bankruptcies Are Beginning to Decline. Source: American Bankruptcy Institute; Insurance Information Institute 178 Private Sector Business Starts, 1993:Q2 – 2009:Q4* (Thousands) 192 188 187 189 186 190 194 191 199 204 202 195 196 196 206 206 201 192 198 206 206 203 211 205 212 200 205 204 204 197 203 209 201 203 192 192 193 201 204 202 210 212 209 216 220 223 220 220 210 221 212 204 218 209 207 199 191 193 230 220 210 170 160 171 180,000 businesses started in 2009:Q4, the best quarter in 2009. 2009 was the slowest year for new business starts since 1993. 180 169 177 180 186 174 180 175 190 186 200 150 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 Business Starts Are Down Nearly 20% in the Current Downturn, Holding Back Most Types of Commercial Insurance Exposure *Latest available as of September 12, 2010, seasonally adjusted Source: Bureau of Labor Statistics, http://www.bls.gov/news.release/cewbd.t07.htm. 179 Recovery in Capacity Utilization is a Positive Sign for Insurance Exposure Percent of Capacity Utilized (Manufacturing, Mining, Utilities) “Full Capacity” 82% Hurricane Katrina 80% Recession began December 2007 78% Manufacturing capacity stood at 74.7% in Sept. 2010, above the June 2009 low of 68.2% but well below the pre-crisis peak of 80%+ 76% 74% 72% Source: Federal Reserve Board statistical releases at http://www.federalreserve.gov/releases/g17/Current/default.htm. 181 Sep 10 Jun 10 Mar 10 Dec 09 Sep 09 Jun 09 Mar 09 Dec 08 Sep 08 Jun 08 Mar 08 Dec 07 Sep 07 Jun 07 Mar 07 Dec 06 Sep 06 Jun 06 Mar 06 Dec 05 Sep 05 Jun 05 Mar 05 Dec 04 Sep 04 Jun 04 Dec 03 Sep 03 Jun 03 Mar 03 Dec 02 Sep 02 Jun 02 Mar 02 Dec 01 Sep 01 Jun 01 Mar 01 68% 66% The closer the economy is to operating at “full capacity,” the greater the demand for insurance March 2001November 2001 recession Mar 04 70% Catastrophic Loss – Catastrophe Losses Trends Are Trending Adversely 186 US Insured Catastrophe Losses $9.2 $27.1 $27.5 $12.9 $5.9 $26.5 $4.6 $8.3 $10.1 $2.6 $7.4 $8.3 $16.9 $4.7 $2.7 $20 $7.5 $40 $5.5 $22.9 $60 $12.5 $80 Estimated 2010 CAT Losses Are About Average $61.9 2000s: A Decade of Disaster 2000s: $193B (up 117%) 1990s: $89B $10.6 $100 $6.7 $120 $100.0 $100 Billion CAT Year is Coming Eventually ($ Billions) $0 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10*20?? 2010 CAT Losses Are Running Below 2009, So Far Figures Do Not Include an Estimate of Deepwater Horizon Loss *Estimate through December 31, 2010. Note: 2001 figure includes $20.3B for 9/11 losses reported through 12/31/01. Includes only business and personal property claims, business interruption and auto claims. Non-prop/BI losses = $12.2B. Sources: Property Claims Service/ISO; Munich Re; Insurance Information Institute. 187 Combined Ratio Points Associated with Catastrophe Losses: 1960 – 2009 Combined Ratio Points 8.1 2008 1.6 2.6 2.7 2006 1.6 2002 2004 1.6 2000 1.0 1998 3.3 3.3 3.6 2.9 3.3 2.8 1996 5.0 5.4 5.9 1994 1990 2.1 2.3 3.0 1.2 1988 1986 1984 1982 1980 1978 1976 1974 1972 1970 0.4 0.8 1.3 0.3 0.4 0.7 1.5 1.0 0.4 0.4 0.7 1.8 1.1 0.6 1.4 2.0 1.3 2.0 0.5 0.5 0.7 1968 1.2 1966 3.6 0.4 1964 1962 0.8 1.1 1.1 0.1 0.9 1 0 1960 5 4 3 2 1960s: 1.04 1970s: 0.85 1980s: 1.31 1990s: 3.39 2000s: 3.52 1992 8 7 6 8.8 Avg. CAT Loss Component of the Combined Ratio by Decade 10 9 The Catastrophe Loss Component of Private Insurer Losses Has Increased Sharply in Recent Decades Notes: Private carrier losses only. Excludes loss adjustment expenses and reinsurance reinstatement premiums. Figures are adjusted for losses ultimately paid by foreign insurers and reinsurers. Source: ISO; Insurance Information Institute. 188 Global Natural Catastrophes: January – June 2010 6 12 3 8 11 The 12 Jan. Haiti quake killed 225,500 people, caused $8B+ in economic damage, but little in the way of insured losses 9 2 10 1 Chilean earthquake (mag. 8.8) on4 27 Feb. produced at least $4 billion in insured losses, $20 billion in economic losses. Most costly insurance event in 2010 Global natural catastrophes Selection of significant natural catastrophes (see table) Severe winter weather in the Eastern US produced insured losses of produced at least $1B in insured losses and $2B in economic losses Winter Storm Xynthia produced at least $2B in 7 insured losses and $4B in economic losses Geophysical events (earthquake, tsunami, volcanic activity) Meteorological events (storm) 5 Hydrological events (flood, mass movement) Climatological events (extreme temperature, drought, wildfire) © 2010 Münchener Rückversicherungs-Gesellschaft, Geo Risks Research, NatCatSERVICE – As at 16 June 2010 Largest International Oil Well Blowouts by Volume, as of July 12, 2010* Date Well Location Bbl Spilled April 20 2010July 12, 2010 Deepwater Horizon Gulf of Mexico, USA est. 4,900,000 June 1979-April 1980 Ixtoc I Bahia del Campeche, Mexico 3,300,000 October 1986 Abkatun 91 Bahia del Campeche, Mexico 247,000 April 1977 Ekofisk Bravo North Sea, Norway 202,381 January 1980 Funiwa 5 Forcados, Nigeria 200,000 October 1980 Hasbah 6 Gulf, Saudi Arabia 105,000 December 1971 Iran Marine International Gulf, Iran 100,000 January 1969 Alpha Well 21 Platform A Pacific, CA, USA 100,000 March 1970 Main Pass Block 41 Platform C Gulf of Mexico 65,000 October 1987 Yum II/Zapoteca Bahia del Campeche, Mexico 58,643 December 1970 South Timbalier B-26 Gulf of Mexico, USA 53,095 *Date well was capped. Federal government estimate as of August 2, 2010. Does not include offset for any amounts recovered. Source: American Petroleum Institute (API), 09/18/2009; http://www.api.org/ehs/water/spills/upload/356-Final.pdf and updates from the Insurance Information Institute. Natural Disasters in the United States, 1980 – 2010 Number of Events (Annual Totals 1980 – 2009 vs. First Half 2010) Number of events in first half of 2010 is close to the annual totals from five of past ten years. 250 First Half 2010 95 Events Number 200 150 100 50 1980 1982 1984 1986 1988 Geophysical (earthquake, tsunami, volcanic activity) Source: MR NatCatSERVICE 1990 1992 1994 1996 1998 Meteorological (storm) Hydrological (flood, mass movement) © 2010 Munich Re 2000 2002 2004 2006 2008 2010 Climatological (temperature extremes, drought, wildfire) 191 Top 12 Most Costly Disasters in US History (Insured Losses, 2009, $ Billions) $50 $45 $40 $35 $30 $25 $20 $15 $10 $5 $0 Hurricane Katrina Remains, By Far, the Most Expensive Insurance Event in US and World History $45.3 $22.8 $23.8 $11.3 $12.5 Wilma (2005) Ike Northridge 9/11 (2008) (1994) Attacks (2001) Andrew (1992) $18.2 $4.2 $5.2 Jeanne Frances (2004) (2004) $6.2 $7.3 $8.1 $8.5 Rita (2005) Hugo (1989) Ivan (2004) Charley (2004) Katrina (2005) 8 of the 12 Most Expensive Disasters in US History Have Occurred Since 2004; 8 of the Top 12 Disasters Affected FL Sources: PCS; Insurance Information Institute inflation adjustments. 196 Insurance Information Institute Online: www.iii.org Thank you for your time and your attention! 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