TOC in Supply Chain Management Dr. James R. Holt, PE (Jonah-Jonah) Washington State University 14204 NE Salmon Creek Avenue Vancouver, WA 98686 HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ The Supply Chain Raw Materials Refine / Prepare Distribute Produce Retail Transport Customer HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ Short & Long Duration Chains Dairy Cows Creamery Deliver Retail Customer Farmer Cannery Wholesale Retail Customer HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ Complex Combinations Brakes Car Lot Tires Bumpers Upholstery Engine Transmission Manuf. Car Car Lot Car Lot HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ Dedicated Chain Mine Smelter Independent Business Unit Rolling Mill Product Independent Business Unit Steel Sales Independent Business Unit Single Firm - Totally Owned Industry - Sole Source Transfer Prices Fixed by Policy HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ Competitive Link Opportunity Oil Well Refinery Chemical Plant Cloth Mill Dress Factory Customer Oil Well Refinery Chemical Plant Cloth Mill Dress Factory Customer Oil Well Refinery Chemical Plant Cloth Mill Dress Factory Customer Transfer Prices at Market Prices HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ Individual Member of Chain Independent Business Supplier Client Component Process Transactions Transactions Purchase Receive Check Pay Internal Processing Sell Deliver Invoice Collect Profit=Sales-Purchase-Inventory Cost-Overhead HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ Simple Dist. Chain Game 1. My Plan for the Week I Order Parts Beginning Inv. The Actual for the Week Parts Come In 2. Avail. Inventory Orders Rec’vd Product Flow Cash Flow Orders Filled Income @ $+50 3. Back Orders Remaining Inv. BO @ $ -50 4. Inv. @ $ -10 HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ Weekly Income $ Simple Game Example 1. My Plan for the Week I Order Parts 5 Beginning Inv. Product Flow 6 The Actual for the Week Parts Come In 5 2. Avail. Inventory 11 Orders Rec’vd 4 Cash Flow Orders Filled 4 3. Back Orders Remaining Inv. 7 Income @ $+50 200 Weekly Income BO @ $ -50 0 4. Inv. @ $ -10 -70 $ 130 HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ Black Bean Business Black Bean Business: A Simplified Distribution Game Raw Material Manufacture Beginning Inventory=> 6 Transportation Week 1 (from upstream materials) Inventory=> Remaining Customer Orders (from down stream clients) Beginning Cash On Hand $ 0 Orders Filled (for upstream materials) Product=> Available Retail My Division: My Order=> I Receive=> Distribution Back Orders @$-10 @$+50 @$-50 $ $ $ HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ Weekly Cash Flow $ Running Total Cash On Hand $ Generic Supply Chain Conflict To meet customer demands (next link in chain as well as the end customer) I need to keep a significant inventory. But, the cost of inventory deeply erodes my profits. Missing an order erodes my future profits. My forecasts are inaccurate and replenishment takes too long. I’m stuck between a rock and a hard place. We effectively meet our customer requests Supply Quickly and Avoid Stock Outs (Back Orders) Minimize the Cost of Operation Maintain High Levels of Inventory Maintain Low Levels of Inventory HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ Traditional Supply Chain Solution Raw Materials Produce Distribute Retail HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ Customer Typical Production Solution Raw Materials Machine 1 Machine 2 Machine 3 HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ Warehouse Difficulty in Forecasting Product A Demand Number 80 60 Actual 40 Mean 20 0 1 2 3 4 5 6 7 8 9 10 Date HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ Potential Future Product A Demand 60 Actual 40 Mean 20 15 13 11 9 7 5 3 0 1 Number 80 Date HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ Adjusting for Product Life Product A Demand 60 Actual 40 Mean 20 Product B Demand 15 13 11 9 7 80 Date Number 60 Actual 40 Mean 20 Date HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ 15 13 11 9 7 5 3 0 1 5 3 0 1 Number 80 Inventory Demand Probability 90% Sure Inventory Level Mean 50 Std Dev 10 70 HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ DBR Production Solution Constraint Buffer Protects Replenishment Raw Materials Shipping Buffer Protects Short Lead Demand Constraint Machine Low inventory system is very responsive to customer needs. Low inventory system is product change. HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ Warehouse Non-Cooperative Supply Chain Raw Material Produce Constraint Transport Distribute Retail Customer Watch Diligently Watch Diligently Supply Constraint Client Just-in-Time Production Using DBR HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ Reference Supply Chains Snow River Dam Generator Power lines Customer Water Well Water Treatment Distribution Water Tower Local Lines Customer HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ Cooperative Supply Chain Raw Material Produce Constraint Transport Distribute Retail Customer In the best world, individual business units cooperate and receive payment only when final customer pays. Inventory is greatly reduced. Quick delivery and response to change is possible. HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ How to…? Start with Two Before Watch Diligently Watch Diligently Watch Diligently Watch Diligently Supply Constraint Client Supply Constraint Client Firm 2 Firm 1 After Watch Diligently Watch Diligently Supply Constraint Firm 1 Client Supply Client Firm 2 HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ Transfer Costs in Cooperating Chains RM $20 Cap. 40/wk TPM $60 Labor $10/hour OE $20/hour T= $1600 Labor=$-400 OE= $-800 Profit= $400 Cap. 40/wk Sell $100 Labor $10/hour OE $20/hour T= $1600 Labor=$-400 OE= $-800 Profit= $400 Firm Total T= $3200 Labor=$-800 OE= $-1600 Profit= $800 HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ Incentive to Switch Market 5ea @$70 RM $20 Cap. 40/wk 35@ $60 Labor $10/hour OE $20/hour T= $1650 Labor=$-400 OE= $-800 Profit= $450 Cap. 40/wk Sell $100 Labor $10/hour OE $20/hour T= $1400 Labor=$-400 OE= $-800 Profit= $200 Firm Total T= $3050 Labor=$-800 OE= $-1600 Profit= $650 HTTP://WWW.CEA.WSU.EDU/ENGRMGT/ Cooperative Dedicated Sources RM $20 Cap. 40/wk Best Supplier 60% of Orders 35@ $60 RM $20 Cap. 40/wk Cap. 40/wk Sell $100 Lesser Supplier 40% of Orders HTTP://WWW.CEA.WSU.EDU/ENGRMGT/