PAD 652: PUBLIC MANAGEMENT: DOCTORAL SEMINAR 5/10 v.51 Credit Hours: 4 Spring 2010 Dates: Tuesdays: 6:00 – 9:30 PM. Location: UHB 1008 Faculty: Office: Phone: Email: Dr. Alexis A. Halley PAC 424 217-206-8327 ahall30@uis.edu (best way to reach me) CONTEXT and FRAMEWORK “In the past two decades, in nations around the world, the topic of public management has taken on an increased significance in the theory and practice of public administration.”1 Public Management encompasses an interdisciplinary, intersectoral, and international literature drawn from public administration, political science, economics, public policy, sociology, psychology, and business management to name a few. Its domains include: the big questions facing the field; what government does; societal values; the role of the individual public manager; what knowledge is; organizations as instruments of collective action; management improvement, reform and change; public management policies and the organizations and processes related to them; and more. Proficiency in Public Management at the doctoral level consists of understanding origins, issues, controversies, and theories, with strong conceptual, analytical, explanatory, and communication skills. To those ends, this DPA doctoral seminar will pursue the following questions: 1 How do we understand current and emerging boundaries, theory, scholarship and practice of American (U.S.) Public Management within a 21st century context? What do managers do, how do they do it, and how might they do it better? What is the role of organization theory in Public Management? What conceptual maps can we construct to show connections? What understanding can we create among the theory and practice of Public Management, your organizations, and your scholarship goals? What is the nature and role of knowledge and knowledge management in Public Management given the 21st century context? Hal G. Rainey (2003). Public Management: Old and New: Introduction. In B. Guy Peters and Jon Pierre. Handbook of Public Administration. Thousand Oaks: Sage Publications, p.11. 2 FORMAT As a doctoral seminar, PAD 652 aims for depth and appreciation of complexity. The seminar approach is a scholarly discussion, dialogue and inquiry, both collectively (as a class), and individually (related to particular interests). The seminar is writing and reading intensive. It is also designed to surface questions of the kind usually found in qualifying examinations, and to support, as applicable, the development of the doctoral dissertation. Students enrolled in the class carry major responsibility for their learning. Students lead class discussions, initiate ideas, share applications, and express uncertainties. In addition to individual outside-of-class preparation and inside-class participation, those enrolled in the course will benefit from work in study groups, sharing of resources, and other legitimate forms of collaboration, which are encouraged. SPECIAL NEEDS Reasonable accommodations are available for students who have a documented disability. Please notify the instructor during the first week of class of any accommodations needed for the course. Late notification may cause the requested accommodations to be unavailable. All accommodations must be approved through the Office of Disability Services (ODS) (217-206-6666) in the Human Resource Building Room 80. REQUIRED BOOKS Henry Mintzberg (2009). Managing. San Francisco: Berrett-Koehler. ISBN: 978-1-57675340-8 Derek Pugh and David Hickson (2007). Writers on Organizations, 6th edition. Thousand Oaks: Sage. ISBN: 978-1-4129-4103-7 Tom Christensen, Per Laegreid, Paul Roness, and Kjell Rovik (2007). Organization Theory and the Public Sector: Instrument, Culture, Myth. NY: Routledge. ISBN: 0-415-43381-9 David E. McNabb (2007). Knowledge Management in the Public Sector: A Blueprint for Innovation in Government. NY: M.E. Sharpe. ISBN: 0-7656-1727-7. Jeffrey Brudney, Laurence O’Toole, Hal Rainey (2000). Advancing Public Management: New Developments in Theory, Methods, and Practice. Washington DC: Georgetown University Press. ISBN: 0-87840-760-X Other readings as assigned. 3 ASSIGNMENTS and RELATIVE GRADING WEIGHTS Seminar Assignments are of four types for each student: (1) brief analytical essays that form the base of some of our discussions, (2) leadership in presenting and/or guiding two in-class discussions, (3) a two part final exam, and (4) ongoing participation and preparation for each session. The first three assignment areas are described below. Your values, perspectives, and experiences are relevant to how you approach the study of Public Management. Ability to mobilize and express your personal insights in ways that build upon and communicate with others in this challenging field is critical to your success in this doctoral program and elsewhere. Developing skills required of an individual contributor in a community of scholar-practitioners is one objective of this course. To this end, pay attention to grounding your analyses and any prescriptions firmly in specific theoretical frameworks and institutional contexts. Analytical Essays (50% of Grade) Essay 1: Definitions and Agendas Your initial definition of the scope, boundaries, and challenges of Public Management and what conceptual / practical areas or questions comprise your initial learning agenda. Use January 19 and 26 assigned readings and your own knowledge and interests. (5 to 7 pages, double-spaced, with references. DUE January 26). Essay 2: Critical Analysis of Mintzberg on Managing Write a 5 page critical analysis of the book by Mintzberg. Include the one idea you found most puzzling, and identify what applications you make from Mintzberg’s arguments and claims to your practice and your study of public management. (double-spaced, DUE February 2nd). Essay 3: Public Management Journal Scan and Analysis Summary and high-level analysis of two years (any two years between 2005 and 2009) of one scholarly journal from those listed in Attachment A. Examine the articles (not editorials or book reviews). Then answer the following questions: (1) What is the mission or purpose of the journal? (2) What kinds of topics are covered in the journal for the two years you examined (use a cluster or thematic analysis)? Do any topics seem more important than others? (3) What are your initial observations about either the narrative or research methods used in the articles based on the abstracts of those articles? (4) Choose one article and write a brief summary and critique of its thesis, methodology, findings, and questions it raises for you including relevance or contribution to understanding and practicing public management. (approximately 5 pages, double-spaced, DUE February 9th). Students will sign up in advance. Essay 4: Theory-Informed Organizational Profile Choose a public sector organization you know something about. Create a theory-informed profile of this organization by writing your answers to the questions identified in Attachment B. Your theory-informed profile will be due in four parts as specified for Feb 23, March 2, 9, March 23 class sessions (each approximately 4 pages, double-spaced, for each of the four parts). 4 Lead Discussant (20% of Grade) Presentation/Discussion 1: Knowledge Management Concept and Case Teams As a member of one of the three Knowledge Management (KM) conceptcase teams, guide the class in a critical appreciation of your assigned KM case at the April 6 and April 13 class sessions. Assume your team has 45 to 50 minutes to engage the class according to learning objectives and format you specify. (Same grade to all members of each KM case team) Presentation/Discussion 2: Panels Evaluating New Developments Each student will orally present highlights of one chapter in Brudney et al Advancing Public Management. This will include providing the class with a handout of no more than 3 single-spaced, bullet-point format pages that (1) identifies the central thesis of the assigned chapter, (2) summarizes the argument that supports it, (3) offers your assessment of the quality of the argument and the significance of the contribution to Public Management, and (4) proposes the issues you would like the class to discuss. You may augment your assigned chapter with other sources. You should assume that you are serving on a panel at a professional conference, and that you have not more than 15 minutes for your presentation with no questions during your presentation. The instructor will serve as the panel moderator. The class, or designated discussants, will be asked to respond to issues you raise and questions you propose. Students will sign up in advance. DUE April 20 or April 27. Final Exam (30% of Grade) Blackboard The final exam will have two parts each due by 5:00pm Tuesday May 11, 2010. Part One should be your scholarly report of the results you obtained by exploring the scholarly literature with respect to one of the topics you identified as comprising your January 26 Public Management Learning Agenda. This might be an annotated bibliography you create with an overview, or it might be the results of your deep reading and synthesis of a few key references, etc. You work on this throughout the semester after submitting a brief proposal to the professor for approval by no later than February 16. Part Two will be your written answers to take-home essay question(s) distributed during the last class. Each student is required to sign up to the Blackboard site for this course. Class communication between sessions, updates to class assignments, and your responses to selected class assignments will be posted here. An online discussion board will be set up for each week of the seminar, and it will be clear when the student use of that discussion board is discretionary or required. Unless otherwise indicated, posts students make to the Blackboard discussion boards are ungraded. 5 SCHEDULE: Articles are found in the course Blackboard site (either Library Resources or Course Documents). Module 1: STARTING POINTS JANUARY 19: Orientation & Course Overview Reading: Ellen Schall (1995). Learning to Love the Swamp: Reshaping Education for Public Service. Journal of Policy Analysis and Management, v.14, n.2: 202-220. Jonathon Gosling and Henry Mintzberg (2003). Five Minds of a Manager. Harvard Business Review, v.81, n.11: 54-63 Breakthrough Ideas for 2010. Harvard Business Review, v.88, n.1: 41-57. Peter Drucker (1994). Age of Social Transformation. The Atlantic Monthly, November JANUARY 26: Public Management: Constructing a Definitional Framework DUE: Essay 1 Reading: Brudney, et. al. (2000). Chapter 1, Public Management in an Era of Complexity and Challenge, in Advancing Public Management book (p.1-12) Lawrence E. Lynn, Jr (2003). Public Management. In Peters & Pierre, Handbook of Public Administration. Sage: 14-24 Robert D. Behn (1995), The Big Questions of Public Management. Public Administration Review (July/August), v.55, n.4: 313-324 John J. Kirlin (1996). The Big Questions of Public Administration in a Democracy. Public Administration Review (Sept/Oct), v.56, n.5: 416-423 Carol Lewis (2006). In Search of the Public Interest. Public Administration Review, v.66, n.5: 694-701 Robert Klitgaard and Paul C. Light (2005). Introduction. Santa Monica: RAND: 1-7 FEBRUARY 2: Nature of Managerial Work DUE: Essay 2 Reading: Henry Mintzberg (2009). Managing (all chapters) John Kotter (2001). What Leaders Really Do. Harvard Business Review, v.79, n.11: 85-96. Robert Behn (1998). What Right Do Public Managers Have to Lead? Public Administration Review, v.61, n.1: 111-115. Robert Klitgaard and Paul C. Light (2005). Chapter 4 (High Performance Government in an Uncertain World). Santa Monica: RAND: 113-138. FEBRUARY 9: Symposium: Knowledge in Public Management. Topics in Public Management Journals. DUE: Essay 3 Reading: Jay D. White (1986). On the Growth of Knowledge in Public Administration. Public Administration Review (Jan/Feb), v.46, n.1: 15-23 6 John P. Forrester and Sheilah Watson (1994). An Assessment of Public Administration Journals: The Perspective of Editors and Editorial Board Members. Public Administration Review, v.54: 474-482. Robert E. Cleary (2000). The Public Administration Doctoral Dissertation Reexamined: An Evaluation of the Dissertations of 1998. Public Administration Review, v.60, n.5: 446-455. Jeffrey Pfeffer and Robert Sutton (2006). Evidence-Based Management. Harvard Business Review, (January) v.84, n.1: 62-74. FEBRUARY 16: Interim Conclusions re: Nature and Dimensions of Public Management. DUE: One page re: your focus and approach for Part 1 of the Final Exam Review all reading to date and all analytic essays written to date. Each student shares the focus and approach you plan to take for Part One of the Final Exam. This session synthesizes the learning so far. The instructor may provide a case for the class to analyze as a way to support that integration. Module 2: ORGANIZATION THEORY (Christensen book (OT); Pugh book – Writers) FEBRUARY 23: Public Organizations as Tools for Leaders: Instrumental Perspective. DUE: Essay 4-Part 1 Reading: OT-C1: Org Theory for the Public Sector OT-C2: Instrumental Perspective OT-C5: Goals and Values Writers: Structure (Weber, Pugh, Chandler, Handy, Bartlett & Ghoshal) MARCH 2: Public Organizations as Independent Influences: Institutional Perspectives. DUE: Essay 4-Part 2 Reading: OT-C3: Cultural Perspective OT-C4: Myth Perspectives Writers: People (Mayo, Schein, Trist, Kanter) Writers: Organization and Environment (Burns, Lawrence & Lorsch, Pfeffer & Salancik, Miles & Snow, Hofstede) MARCH 9: Leadership and Steering: Instrumental and Institutional Perspectives DUE: Essay 4-Part 3 Reading: OT-C6: Leadership and Steering Writers: Management and Decision Making (Fayol, Taylor, Drucker, Simon, Weick) Robert Klitgaard and Paul C. Light (2005). Chapter 10: Broadening Public Leadership in a Globalized World. Santa Monica: RAND: 281-308. Scan the two leadership articles in the January 2010 issue of Public Administration Review (one by Anderson (p.131-141), the other by Khademian (p.142-150) 7 MARCH 16: Spring Recess MARCH 23: Reform and Change: Instrumental and Institutional Perspectives DUE: Essay 4-Part 4 Reading: OT-C7: Reform and Change OT-C8: Effects and Implications Writers: Org Change and Learning (Pettigrew, Argyris, Senge, Eisenhardt, Morgan) Module 3: PUBLIC MANAGEMENT POLICIES MARCH 30: Management Policies and Administrative Management of a Representative Constitutional Democracy DUE: Post the following two written assignments to the Blackboard Discussion Board by midnight March 29. (1) Essay 4 Conclusion: Two pages wherein you (a) draw some conclusions about your organization's principal management theory, approach, or system, and you (b) bullet point, based on your analyses, some key organization and management issues you think your organization faces today. (This analysis/synthesis/inference draws from your essay 4 writings and the accompanying readings.) (In developing your conclusions, perhaps imagine you are a leader-statesman/woman in that organization - and/or perhaps imagine you are making remarks to the organization's executive team or some related body to stimulate them to reflect on the nature of the organization and the challenges it confronts today.) (2) Federal Management Publication: One page synopsis and critique of a governmental publication related to the questions/themes we are examining in this doctoral seminar in public management. This publication must be from one of the following sources: U.S. Government Accountability Office; Executive Office of the U.S. President, particularly the White House Office of Management and Budget; Congressional Budget Office; U.S. Office of Personnel Management; or the National Academy of Public Administration. Reading: Organization Theory: Critique, Understanding, Design (Christensen et al, C1, C9) Donald Stone (1990). Administrative Management: Reflections on Origins and Accomplishments. Public Administration Review, (Jan/Feb), v.50, n.1: 3-20 Herbert Kaufman (2007). Administrative Management: Does Its Strong Executive Thesis Still Merit Our Attention? Public Administration Review, v.67, n.6: 1041-48 Robert Klitgaard and Paul C. Light (2005). Chapter 2: Urgent Business for America. Santa Monica: RAND: 9-88 8 Module 4: KNOWLEDGE MANAGEMENT (KM) (McNabb book) APRIL 6: Knowledge Management Concepts DUE: Presentation/Discussion1-A Reading: Foundations of KM (C1, C2) Transforming Government with KM (C3, C4, C5, C6, C7) KM Systems in the Public Sector (C8, C9, C10) APRIL 13: Knowledge Management Stories DUE: Presentation/Discussion1-B Reading: C11: NASA C12: Army’s Communications-Electronics Command C13: Virginia Department of Transportation C14: KM’s Role in the Drive to Transform Government Recommended: Rob Briner, David Denyer, Denise Rousseau (2009). Evidence-Based Management: Concept Cleanup Time?” Academy of Management Perspectives, Nov: 19-32. Module 5: SYMPOSIUM: ASSESSING NEW DEVELOPMENTS (Brudney, O’Toole, Rainey book) APRIL 20: Critical Review of Chapters in Advancing Public Management DUE: Presentation/Discussion2 Reading: In Government, Does Management Matter? (2,3,4) Methodological Frontiers in Understanding Public Management (5,6,7) APRIL 27: Critical Review of Chapters in Advancing Public Management DUE: Presentation/Discussion2 Reading: Reform, Reinvention, Innovation, and Change (8,9,10,11) Models and Frameworks: New Approaches in Public Management (12,13,14) MAY 4 No class. Work on take-home final exam. By 5:00 PM, May 11: INDIVIDUAL FINAL EXAMS ARE DUE 9 10 COURSE POLICIES Your responsibilities as a seminar member include completing all assignments on time, participating in and leading discussions, being prepared for each session with demonstrated evidence you have done the reading, offering thoughts on topics and discussion points, and contributing to understanding we develop as we explore the focal seminar questions. 1) The Syllabus: This syllabus is a guide to the course for the student. Sound educational practice requires flexibility and the instructor may therefore, at her discretion, change content and requirements during the semester. Should this occur, all students will receive the updated syllabus and the impact of any changes will be considered in grading. 2) Attendance: Weekly attendance is expected. You are expected to notify me in advance if you have to miss class (phone: 206-8327 or email: ahall30@uis.edu). Absence without prior notification and/or more than one unexcused absence will reduce your grade for the course. Under special circumstances (e.g. a family emergency) you may make up excess absences by means of additional written work. 3) Submission of Written Work Products: a. Policy on Late Work (after due date): All work must be turned in by the assigned due date in order to receive full credit for that assignment, unless an exception is expressly made by the instructor. b. Writing: Enrollment in doctoral education assumes a commitment to scholarship, demonstrated through written material that reflects logical analytical reasoning, creativity, succinctness, and evidence from the academic literature. Proper grammar, punctuation, spelling and a writing style befitting someone earning a doctorate are expected. All writing assignments should be typed; double-spaced; 12 point Times Roman font or equivalent; one-inch margins; and make use of an accepted, consistent and complete citation scheme (e.g., American Psychological Association style guide or the Chicago Manual of Style). Title pages and the reference or bibliography pages are not counted as part of stated page limits. Points will be deducted for papers not meeting these requirements. c. Submission of Written Work Products Outside of the Classroom: It is the responsibility of the student to ensure that the instructor receives each written assignment. 3) Academic Integrity. The UIS community of faculty, staff, students, and alumni are committed to academic excellence, which thrives on honesty, trust, and mutual respect. Academic integrity is at the heart of this commitment. Students are responsible for being aware of the Academic Integrity Policy http://www.uis.edu/campussenate/AcademicIntegrity.html and for demonstrating honest and ethical behavior in their academic work. Violations of the Academic 11 Integrity Policy may result in sanctions including failing the assignment, failing the course, transcript notation, or referral for Academic Hearing. 4) Evaluation: Course grades will be developed based on the approximate grading weights identified above and using the criteria below: A: Exceptional work for a doctoral student: Exceeds expectations for seminar requirements and assignments. Work is unusually thorough, well-reasoned, creative, methodologically sophisticated, well written. Student is self-initiating; has insightful grasp of subject matter. A-: Very Good: Very strong work. Work at this level shows signs of creativity, is thorough, well reasoned, indicates strong understanding of appropriate methodological or analytical approaches. B+: Good: Strong work, well-reasoned and thorough, methodologically sound. Student fully meets expectations for seminar requirements and assignments. May be excellent in one area(s) offset by satisfactory in other area(s). B: Adequate: Competent work for a doctoral student even though some weaknesses are evident (e.g., understanding of some important concepts is less than complete; analytical approaches are adequate but student has not been thorough or shows other weaknesses). B-: Borderline: Meets the minimal expectations for the course (e.g., analytical work is minimally adequate and performance needs improvement). C+/C/C-: Deficient: Inadequate work for a doctoral student; does not meet minimal expectations for the course. F: Fail. Work fails to meet even minimal expectations and performance is consistently weak in many areas. Unofficial withdrawal. 12 ATTACHMENT A. EXAMPLE OF CANDIDATE JOURNALS for ESSAY 3 Sign-up will be discussed in class. Organization (sponsor) Academy of Management: Association for Public Policy Analysis and Management: American Society of Public Administration: Public Management Research Association International Research Society for Public Management: University: Other Sponsors: JOURNAL 1) Academy of Management Learning and Education UIS LIBRARY SHOULD HAVE: Available from 2002 2) Academy of Management Perspectives 3) Academy of Management Review Available from 2006 4) Academy of Management Journal Available from 1963 5) Journal of Policy Analysis and Management Available from 1981 6)Public Administration Review Available from 1940 7)American Review of Public Administration Available from 1967 8) Journal of Public Administration Research and Theory Available from 1991 9) Public Management Review Available from 1976 Available from 2001 (most recent year(s) not available) 10) Harvard Business Review (Harvard) Available from 1922 11) Administrative Science Quarterly (Cornell) Available from 1956 12) Administration and Society Available from 1969 13) Journal of Management Inquiry (Western Academy of Management) Available from 1992 14) International Journal of Public Administration Available from 2001 (most recent 1 year not avail) 15) Organization Science Available from 1990 (most recent two years not available) 13 ATTACHMENT B. GUIDELINES FOR Theory-Informed Profile (Essay 4) Choose a public sector organization you know something about. Create a theory-informed profile of this organization by writing your answers to the questions identified below. Your theory-informed profile will be due in four parts as specified at February 16, 23, March 2, 9. Note: Conceptual references for answering these questions, and many of the questions themselves, are in the books by Christensen et al, Organization Theory and the Public Sector, and Pugh et al, Writers on Organizations. Organization to be Profiled is:______________________________ Note: if you find you want to change your focal organization for different parts of the essay, please so indicate in that particular essay. If you want to team up with a colleague to complete these essays focusing on the same organization, please discuss with the instructor. Essay 4-Part 1: DUE February 23 Public Organizations as Tools for Leaders-Instrumental Perspective 1) Identify how and to what extent the chosen organization is based on certain principles of specialization and coordination. 2) Discuss some consequences of its formal organizational structure. 3) Identify its type of technical environment and task environment and discuss how and to what extent its formal organizational structure is contingent on these factors. 4) Discuss what is typical for goals and values in this organization. 5) Take a concept from any one of the identified “writers on structure” (i.e., Weber, Pugh, Chandler, Handy, or Bartlett & Ghoshal) and relate it to your identified organization. Essay 4-Part 2: DUE March 2 Public Organizations as Independent Influences: Institutional Perspectives 1) Identify some of your chosen organization’s main cultural values and norms, and discuss different ways to identify these cultural features. 2) Imagine that you are a leader in this organization. Discuss the cultural constraints you may have in acting appropriately. 3) Identify which popular organizational recipes your organization has adopted in the last five years. Describe factors that helped or hindered putting these recipes into practice. 4) Take a concept from one identified writer on “people” (i.e., Mayo, Schein, Trist, or Kanter) and relate it to your identified organization. 5) Take a concept from one identified writer on “organization and environment” (i.e., Burns, Lawrence & Lorsch, Pfeffer & Salancik, Miles & Snow, or Hofstede) and relate it to your identified organization. 14 Essay 4-Part 3: DUE March 9 Leadership and Steering: Instrumental and Institutional Perspectives 1) Identify some major ways that leadership and steering are conducted in this organization, based on instrumental, cultural, and myth perspectives. 2) Discuss some of the main contextual constraints to which leaders in this organization are subjected, internal and external. 3) Discuss whether you find elements of what Selznick defines as “statesmanship” in this organization. 4) Take a concept from one identified writer on “management and decision making” (i.e., Fayol, Taylor, Drucker, Simon, Weick) and relate it to your identified organization. Essay 4-Part 4: DUE March 23 Reform and Change: Instrumental and Institutional Perspectives 1) Identify some recent reforms and changes in structural and cultural features of the organization. 2) Discuss one of these reforms and changes from the instrumental, cultural, and myth perspectives. 3) Discuss the relationship between one or more of these reforms and the national or other higher level administrative policy in your country. 4) Take a concept from one identified writer on “organizational change and learning” (i.e., Pettigrew, Argyris, Senge, Eisenhardt, or Morgan) and relate it to your identified organization.