ORGANIZATIONAL STRATEGY MANA 4322 (3 Credit Hours) Winter Mini-Term Professor: Meeting Dates: Meeting Time: Office: Office Hours: e-mail: Phone: Dr. Charles Little Dec. 19-22, 2011; Jan. 2-6; Jan. 9-11, 2012 6:00 p.m. to 9:45 p.m. Virtual Office By Appointment drclittle@gmail.com or UTA e-mail 817/944-9825 Course Description* An integrative learning experience that focuses on the role of top management in integrating an organization's internal functional activities and external environmental forces. Emphasis is placed on defining economic, technological, ethical, political, and social factors affecting an organization and their consideration in setting goal, strategies, and operating policies. This course serves as the capstone offering for the business major. Textbooks* Organizational Strategy MANA 4322 by Dess, Lumpkin and Eisner. 2011. ISBN-10: 0390669202 McGraw-Hill, Organizational Strategy – Cases MANA 4322 by Dess, Lumpkin and Eisner. McGraw Hill, 2009. ISBN-10: 0-39-068236-5 *These textbooks are absolutely essential to the successful completion of this course! It is the responsibility of the student to purchase the correct edition of the textbook, regardless of where you purchase it. If you attempt to take this class using the wrong textbook, or the wrong edition of the textbook, you will bear the responsibility of that. The professor is not to be held responsible for any lack of performance in the class due to an incorrect purchase of the textbook by the student. Course Overview This course “capstones” the undergraduate business learning experience. It deals with strategy, business policy, planning, and strategic decision-making paramount to 1 management and leadership responsibility in a volatile, uncertain, and challenging business environment. The course combines the functional areas of business as they impinge upon strategic decision-making, vital to the future health and direction of an organization. The course will be different from most of the courses you have had in functional disciplines (e.g. accounting, marketing, economics, etc.), because you will be required to use and integrate a wide range of business knowledge and exhibit diverse skills. In recent years, it has become increasingly apparent that all managers not only must apply knowledge from a variety of functional areas, but they also must perform activities that require knowledge and skills not addressed in those areas. Some of the trends that reinforce this need include downsizing, de-layering, empowerment, and intensified global competition. Therefore, it has become acknowledged that there is a unique body of knowledge that is not taught in functional business courses that should be taught in a course such as this. Topics such as the nature of managerial work, strategy formulation and implementation, and organization design are examples. Thus, a number of cases will be utilized as a method to highlight the integration of traditional functional activities with this unique body of knowledge so crucial to organizational success. The development/refinement of skills in written communication and conceptual/integrating ability is also used as another learning tool in this course. Learning Centered Outcomes Learn the enormous responsibility of management and leadership in the modern organizational environment, where vital decisions must be made, daily, in order to ensure success in the business environment and the marketplace. The center of attention is the total enterprise: the industry and the competitive environment, its long-term direction and strategy, its resources and competitive capabilities, and its prospects for success, all functioning together, strategically, to result in some preconceived outcome. Learn to analyze a particular business situation through the study of cases. The cases presented with the class material are actual and true business scenarios involving real domestic and international companies. As you strengthen your analytical skills you will also learn to pull together an optimum strategic plan based upon internal and external environmental conditions. This is much more than reacting to specific situations, dealing with daily dilemmas, or asking questions and looking for concrete answers. The organizational and competitive environment is much more dynamic and complex than that. You will learn to size up a company’s standing in the industry and its competitive environment considering its ability to go head-to-head with rivals, learn to tell the 2 difference between winning strategies and mediocre strategies, and become more skilled in spotting methods and ways to improve a company’s strategy and/or its execution. You will learn to identify specific problems, and propose and justify specific solutions that are realistic, effective, and efficient. There are plenty of lessons to be learned from the successes and failures of organizations, and we will explore some of the more classic ones. In summary, this course will spotlight many things that are involved in running a business enterprise! What do managers and leaders do, and what must they do well to make a company successful? The answers that emerge, which will become the theme of this course, are that good strategic planning and execution are key to organizational success and the most reliable signs of good leadership and organizational support. Our mission is to learn why good strategic management leads to good business performance, and to present the tools and concepts of strategic analysis. We will also practice the methods of setting reachable goals and objectives, while crafting a well-conceived strategy and putting it into action. Course Assignments* Dec. 19 Introductions and Teacher Student Interaction Syllabus Overview and Course Requirements Chapter 3 – Creating Competitive Advantage (Introduction to Strategic Management (PP) Discussion – Mission and Vision (PP) Dec. 20 Chapter 4 – Analyzing the External Environment of the Firm Chapter 5 – Assessing the Internal Environment of the Firm Video – “Ford Shifts to Fuel Efficiency” Dec. 21 Chapter 8 – Business Level Strategy: Creating and Sustaining the Competitive Advantage Chapter 9 – Corporate Level Strategy Case – “Panera Bread Company” Video – “Panera Bread Company” Review for Exam no. 1 Dec. 22 Discussion – Case Analyses Overview Case – “Johnson and Johnson” Video – “Leading Global Learning: Johnson and Johnson” Exam no. 1 Jan. 2 Return Exam No. 1/Review Chapter 10 - International Strategy: Creating Value in Global Markets (PP) 3 Chapter 11 – Entrepreneurial Strategy and Competitive Dynamics Video – “Putting Motivation to Work in a Service Business” (Ritz-Carlton) Jan. 3 Discussion – Creating Value through Diversification Chapter 13 – Strategic Control and Corporate Governance Case – “One Team: A Story of Performance” The BN RR (handout) Discussion – Strategies in Action Jan. 4 Discussion – Ethics in Strategic Management: “The Integrity Based Organization (PP) Case – “Enron” Video – “A Day in Court: The Enron Trial and Corporate Crime” Discussion – Accounting and Finance in Strategic Planning Video – “Sarbanes-Oxley Act of 2002” ‘SOX’ Jan. 5 Case – “Competing on Capabilities” Wal-Mart (handout) Video – “Is Wal-Mart Good for America?” Chapter 14 – Creating Effective Organizational Designs Review for Exam no. 2 Jan. 6 Case – “Southwest Airlines: From Simple to Complex” Video – “Southwest Airlines: LUV in the Workplace” Exam no. 2 Jan. 9 Return Exam no. 2/Review Chapter 15 – Managing Innovation and Fostering Corporate Entrepreneurship Chapter 15 Cont’d – Implementing the Strategic Plan Video – “Deming of America” Jan. 10 Discussion – Leadership and Strategic Planning (PP) Case – “Apple Inc.: Taking a Bite Out of the Competition” Video – “Apple I-Pods are Big Business; Apple Changes the Way America Listens” Discussion – Organizational Change (PP) Review for Exam no. 3 Jan. 11 Exam no. 3 Term Case Analyses due Class Evaluations *All text assignments, cases and handouts should be read prior to the class in which they are assigned. 4 *Course assignments are intended to provide students with basic information concerning the course. The syllabus can be viewed as a ‘blueprint’ for the course; changes in the syllabus may be made and students will be informed of any substantive changes concerning examinations, the grading, class dates, attendance policies, and changes in project assignments. Method of Instruction Twelve 3 hour and 45 minute sessions comprised of text discussions, special topics discussions, videos, cases studies and analyses. Withdrawal Policy Adds, drops, withdrawals (WP and WF) should be done in accordance with current university policy. Absence Policy Regular and punctual attendance at all scheduled classes is expected of all students. University regulations authorize absences of students when representing the university, i.e. athletic, student government, student development, or fine arts events. Other authorized absences are those that may be necessary to fulfill course requirements. Absences may be excused in the event of illness or other emergencies and should be reported promptly to the instructor. Students are held responsible for all class assignments. Late Exams and Assignments In the event it becomes necessary to miss an exam or turn in an assignment past the due date, the student should notify the instructor as soon as practicable. With ample notice, an exam may be rescheduled at a time and date agreeable to both the student and instructor. Late assignments may be made up similarly. If it is not possible to make up work missed prior to the end of the semester, the instructor will consider awarding an “I” (incomplete) in accordance with university policy, i.e. extreme circumstances, and in agreement with how the “I” will be removed. Academic Honesty Academic honesty is highly valued at the University of Texas at Arlington. Students must always submit work that represents their original work. If any words or ideas used in a class posting or assignment submission do not represent the student’s 5 original words and ideas, all relevant sources must be cited along with the extent to which such sources were used. Words or ideas that require citation include, but are not limited to, all hard copy or electronic publications, whether copyrighted or not, and all verbal or visual communication when the content of such communication clearly originates from an identifiable source. Please see the university catalog for more information about academic honesty, including consequences of academic dishonesty. Children in Classes Children of university students are not permitted to attend class with their parents. Persons not officially registered for this class are not permitted to attend without specific authorization from the professor. Cell Phones, I-Pads, etc. Classroom disruption by cell phone, paging, and texting devices is prohibited. A student facing the possibility of receiving emergency calls may leave the device on silent or vibrate during class if he/she has informed the professor. Otherwise, these devices must be turned off at the beginning of the class. Routine work-related calls or personal calls from friends are not considered emergencies. Any student caught talking on a cell phone, e-mailing, texting or accessing information on an I-Pad while class is in session will be excused from class immediately. Use of electronic devices during examinations is absolutely prohibited. Lap-top Computers The use of lap-top computers for routine note taking is permissible as long as they are not a distraction to our discussions, students and the professor. Lap-top computers may not be used during exams. Lap-tops may be used for class presentations. Lap tops may not be used for e-mailing during class. University Policies All students should read the current University of Texas at Arlington Catalog and Student Handbook to become familiar with University policies. These policies include, but are not limited to grade appeal, sexual harassment, and student access 6 to records and other policies specified in the current catalog are applicable unless otherwise stated in this syllabus. The University of Texas at Arlington adheres to a disability policy, which is in keeping with relevant federal law. The University will provide appropriate accommodations as required Americans with Disabilities Act. Students must notify instructors of any permanent or temporary disabilities and must provide documentation regarding those disabilities prior to the granting of an accommodation. Grading and Requirements for Credit* Exam No. 1 Exam No. 2 Exam No. 3 Case Analysis No. 1 Case Analysis No. 2 25% 25% 25% 12 ½% 12 ½% 100% 90% to 100% = A 80% to 89% = B 70% to 79% = C 60% to 69% = D 50% to 59% = F *Class attendance and participation in discussions is encouraged. It can be a determining factor in a border-line grade. If it is necessary to miss class, students are encouraged to advise the professor. *In accordance with the Family Educational Rights and Privacy Act (FERPA) and student’s rights to privacy, final grades will not be posted, given by e-mail, nor telephone. 7 Integration Discipline Case Analyses As a portion of the requirements of this class, two case analyses will be assigned. Each case analysis will be worth 12 ½% of your grade. These case analyses are to be done individually, and they will comprise the class project for each student. Cases provide detailed information about organizations competing in different industries. They expose you to conditions, situations and problems associated with the diverse organizations and the industries in which they compete. They provide you with the opportunity to sharpen your skills in the diagnosis and strategic analysis of various business scenarios, and they will require you to integrknowledge of all the disciplines that you have been exposed to in your entire graduate plan of study. Insight into the actions and decisions of executives and managers in organizations, and the results of such activities, provides us with excellent material for analysis and critique. They provide you the ability to imagine yourself in the role of a leader, and challenge you to apply the tools and techniques of strategic management. Cases will be assigned from the Organizational Strategy – Cases textbook. Questions related to the analysis of each case will be provided. The student is expected to answer the questions utilizing and integrating the material to be learned in this class. 8 4 - Accomplished 3 - Competent 2 - Developing 1 - Does Not Meet Minimum Objectives Successfully integrates interdisciplinary skills and knowledge. Demonstrates a high degree of intellectual acuity, imagination, and sensitivity. Clearly demonstrates an awareness of interrelationships among self, the discipline, society, and culture. Partially integrates interdisciplinary skills and knowledge. Demonstrates intellectual acuity, imagination, and sensitivity. Demonstrates some awareness of inter-relationships among self, the discipline, society, and culture. Attempts to integrate interdisciplinary skills and knowledge. Lacks depth of intellectual acuity, imagination, and sensitivity. Demonstrates little awareness of inter-relationships among self, the discipline, society, and culture. Does not yet integrate interdisciplinary skills and knowledge. Does not yet demonstrate intellectual acuity, imagination, and sensitivity. Does not yet demonstrate awareness of interrelationships among self, the discipline, society, and culture. Rubric for Case Analyses 9 Clearly and reflectively applies appropriate argumentation and methodology of the discipline Demonstrates highly innovative interpretations, perspectives, or applications of course content. Applies appropriate argumentation and methodol the discipline. Demonstrates coherent interpretations, perspectiv applications of course content. Attempts appropriate argumentation and method of the discipline. Offers minimal interpretations, perspectives, or applications of course content. Does not incorporate appropriate argumentation methodology of the discipline. Fails to interpret or apply course content.